Gateway E-3200, Maintaining And Troubleshooting

Page: 61 / 90

52 Maintaining and Troubleshooting Your E-3200 System
CD-ROM Problems
An audio CD produces no sound.
Probable Cause Solution
The CD is loaded
incorrectly. Make certain the label is facing upward,
and then try again.
The speakers are not
connected. Check the speaker cables. Make certain
they are connected properly and securely.
The speaker volume
is turned down. Check the volume control.
The speakers may be
muted via the
Multimedia volume
control. From the
Accessories
menu (
Start
|
Programs
|
Accessories
), click
Multimedia
,
and then click Volume Control . Make certain
the volume is turned up.
The sound card may
not be installed
correctly. Open the system, and then reseat the
sound card. Make certain the cables are
connected properly.
The CD-ROM drive
audio cable may be
installed incorrectly. Open the system and make certain the
cables are connected properly.
The speakers may be
faulty. Connect a set of headphones to the
speaker
jack to test the output. If they work,
replace the speakers.
Important!
Some systems do not have
sound cards because
sound capabilities are built
into the system board.