Gateway E-100M, Technical Reference Manual

Page: 89 / 118

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7
Click the Diagnostic tab, then click Query Modem .
If information about the modem appears, the modem
passed diagnostics. If no modem information is
available, a white screen appears with no data, or if
you get an error such as port already open or the
modem has failed to respond , the modem did not pass
diagnostics.
The modem is noisy when it dials and connects
When your modem tries to connect to another modem, it begins
handshaking . Handshaking is a digital “getting acquainted”
conversation between the two modems that establishes
connection speeds and communication protocols. You may hear
unusual handshaking sounds when the modems first connect.
If the handshaking sounds are too loud, you can turn down the
modem volume.
To turn down the modem volume:
1
Click ( Start ), then click Control Panel . The
Control Panel window opens.
2
Click Hardware and Sound .
3
Click Phone and Modem Options . The Phone and
Modem Options dialog box opens.
4
Click the Modems tab.
5
Click the modem you want to adjust, then click
Properties . The Modem Properties dialog box opens.
6
Click the Modem tab, then adjust the Speaker
volume control.
7
Click OK twice to close the Phone and Modem
Options dialog box.
Mouse
See also “Touchpad or pointing device” on page 91 .
Help
For more information about modem troubleshooting,
click
Start
, then click
Help and Support
. Type the keyword
modem troubleshooting
in the
Search Help box
, then press
E
NTER .