54
Chapter 7: Troubleshooting
www.gateway.com
■
Make sure that the IDE jumper settings on the back of the drive are set
correctly. For more information, see “Setting the IDE jumpers” on page 12.
■
Make sure that the SCSI IDs for all SCSI devices have been set correctly.
For more information, see “Setting the SCSI jumpers” on page 16.
■
Check your BIOS Setup utility to see if your computer supports Logical
Block Addressing (LBA). If your computer does not support LBA, the
maximum size for the hard drive is 2.1 GB. You may need to contact
Gateway Technical Support for information about upgrading your BIOS.
If your computer does not support LBA, enter the following drive settings
in the BIOS Setup utility:
■
If your new hard drive came with Windows already installed and Windows
does not work correctly, use the red
Drivers
CD, the
Gateway System
Restoration Kit
, or the
Gateway System Restoration CD
that originally came
with your computer to reinstall Windows. Go to “Setting Up the New Drive
Automatically” on page 35 and follow the appropriate instructions.
Cyl.
Heads
Sectors
LZ
Write
Precomp
1024
16
63
0
None
