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Gateway Convertible notebook, Service Manual

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Gateway Convertible notebook Service Manual Download Page 3

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Replacing convertible notebook components . . . . . . . . . . . . . . . . . . . . . . . . . 1

Identifying the convertible notebook model  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Identifying components   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Preparing your work space   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Tape  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Preparing the convertible notebook   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Removing the batteries  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Replacing a bay module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Adding or replacing memory modules  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Replacing the cooling assembly   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Replacing the processor  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Replacing the IEEE 802.11 wireless card  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Replacing the CMOS battery   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Replacing the hard drive   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Replacing the hinge covers   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Replacing the keyboard cover  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Replacing the keyboard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Replacing the inverter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Replacing the power button board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Replacing the tablet button board  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Replacing the LCD assembly   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Replacing the LCD panel hinge   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Replacing the LCD panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Replacing the LCD assembly lid   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Replacing the palm rest   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Replacing the fingerprint reader   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Replacing the Bluetooth module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Replacing the system board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Replacing the modem  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Replacing the TPM module (select models)   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Replacing the TPM module (select models)   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Contents

Summary of Contents for Convertible notebook

Page 1: ...GATEWAY CONVERTIBLE NOTEBOOK SERVICEGUIDE...

Page 2: ......

Page 3: ...d 16 Replacing the CMOS battery 20 Replacing the hard drive 21 Replacing the hinge covers 26 Replacing the keyboard cover 27 Replacing the keyboard 28 Replacing the inverter 31 Replacing the power but...

Page 4: ...Contents ii...

Page 5: ...ess card Replacing the CMOS battery Replacing the hard drive Replacing the hinge covers Replacing the keyboard cover Replacing the keyboard Replacing the inverter Replacing the power button board Repl...

Page 6: ...pictures in this service guide Important This service guide is not intended to be provided to individual users or consumers It cannot be provided to anyone other than an authorized service provider I...

Page 7: ...grounding ESD wrist strap and use a grounded or dissipative work mat Use a stable and strong table and make sure that the table top is large enough to hold each component as you remove it Use bright l...

Page 8: ...tible notebook follow these guidelines Avoid static causing surfaces such as carpeted floors plastic and packing foam Remove components from their antistatic bags only when you are ready to use them D...

Page 9: ...odem cable and network cable if connected to the convertible notebook 6 Disconnect all peripheral devices connected to the convertible notebook and remove any PC Cards and memory cards 7 Remove the ma...

Page 10: ...ng the optional secondary battery To remove the optional secondary battery 1 Remove the modular bay lock screw if one is present then slide and hold the module bay latch The battery may move out sligh...

Page 11: ...le 1 If you are removing a drive make sure that there is no disc in it 2 Complete the steps in Preparing the convertible notebook on page 5 3 Turn the convertible notebook over so the bottom is facing...

Page 12: ...lock screw if one is present then slide and hold the module bay latch The drive may move out slightly 5 Slide the drive out 6 Firmly push the new drive straight into the bay until the latch clicks in...

Page 13: ...oosen the screws that secure the memory cover These screws cannot be removed 3 Remove the memory bay cover Be careful not to break off the tabs located on the bottom of the cover If the cover does not...

Page 14: ...the slot 6 Hold the new or replacement module at a 30 degree angle and press it into the empty memory slot This module is keyed so it can only be inserted in one direction If the module does not fit m...

Page 15: ...o complete this task X 23 7762 thermal grease To replace the cooling assembly 1 Complete the steps in Preparing the convertible notebook on page 5 2 Loosen the screws that secure the cooling assembly...

Page 16: ...r screws that secure the cooling assembly to the system board These screws cannot be removed Use the numbers stamped in the metal next to each screw and loosen the screws in reverse numerical order st...

Page 17: ...ew cooling assembly into the convertible notebook 12 Connect the fan to the system board 13 Tighten the two optional screws that connect the cooling assembly to the system board 14 Tighten the four sc...

Page 18: ...task X 23 7762 thermal grease To replace the processor 1 Complete the steps in Preparing the convertible notebook on page 5 2 Remove the cooling assembly by following the steps in Replacing the cooli...

Page 19: ...sor socket then use a flat blade screwdriver to turn the processor lock screw 1 4 turn clockwise 6 Remove any thermal grease residue from the cooling assembly using a soft cloth and isopropyl alcohol...

Page 20: ...ard Tools you need to complete this task Screws removed during this task To replace the IEEE 802 11 wireless card 1 Complete the steps in Preparing the convertible notebook on page 5 Phillips 0 screwd...

Page 21: ...to loosen it 4 Unplug the antenna cables Note which color cable is connected to each of the connectors 5 Move the antenna cables out of the way Important The number of antenna cables varies by the typ...

Page 22: ...tebook components 18 6 If the wireless card is held by clips press outward on the clip at each side of the card until the card tilts upward 0 OR If the wireless card is held by screws remove the screw...

Page 23: ...direction If the card does not fit make sure that the notch in the card lines up with the tab in the card slot 9 Move the antenna cables out of the way 10 Press the card down until it clicks into plac...

Page 24: ...rring tool under the old battery and gently pry it up until it pops out of the socket 5 Make sure the positive side of the new battery is facing up then press the battery into the socket until it snap...

Page 25: ...eed to complete this task Screws removed during this task To replace the hard drive 1 Complete the steps in Preparing the convertible notebook on page 5 Phillips 0 screwdriver 1 chrome 2 5 5 0 Hard dr...

Page 26: ...screws that secure the hard drive bay cover These screws cannot be removed 3 Remove the hard drive bay cover Be careful not to break off the tabs located on the bottom of the cover If the cover does n...

Page 27: ...www gateway com 23 4 Remove the hard drive screw Screw...

Page 28: ...t out of the convertible notebook 6 Remove the four screws that secure the hard drive to the hard drive kit bracket 7 Insert the new drive into the bracket label side up so the screw holes line up 8 R...

Page 29: ...www gateway com 25 9 Slide the new hard drive into your convertible notebook then replace the screw that was removed in Step 4 10 Replace the hard drive bay cover then tighten the cover screws...

Page 30: ...p is facing up 3 Insert the small flat blade screwdriver or non marring tool under the bottom of the back hinge cover then carefully pry it up 4 Open the LCD panel to the fully open position insert th...

Page 31: ...he convertible notebook by pulling the cover toward you and at the same time lifting its front to clear the keyboard You will hear small snapping sounds as the cover comes away from the convertible no...

Page 32: ...board 1 Complete the steps in Preparing the convertible notebook on page 5 2 Remove the two bottom keyboard screws 3 Remove the keyboard cover by following the steps in Replacing the keyboard cover on...

Page 33: ...tebook Be careful not to damage the LCD panel 6 Swing the black keyboard connector clip up then lift the cable out of the connector Be careful not to touch or damage any other components 7 Place the n...

Page 34: ...he retaining tabs into their corresponding slots 10 Gently press the keyboard down until it is flat all the way across The keyboard should easily fall into place Be careful to not damage the LCD panel...

Page 35: ...owing the steps in Replacing the keyboard cover on page 27 3 Open the LCD panel to the fully open position 4 Remove the rubber inserts from the front of the LCD panel assembly Important The number of...

Page 36: ...fully separate the front and back of the LCD panel assembly 7 Disconnect the connectors from the inverter 8 Remove the screw that connects the inverter to the front of the LCD panel assembly Important...

Page 37: ...halves together in several places until they click in place You should find no loose spots or spots where the two halves do not meet 11 Replace the LCD panel assembly screws removed in Step 5 12 Repl...

Page 38: ...oard cover by following the steps in Replacing the keyboard cover on page 27 3 Open the LCD panel to the fully open position 4 Remove the rubber inserts from the front of the LCD panel assembly Import...

Page 39: ...el assembly 6 Carefully separate the front and back of the LCD panel assembly 7 Disconnect the power button cable from the power button board Important The number of screws varies by convertible noteb...

Page 40: ...cable 11 Press the LCD panel front and back together Press the two halves together in several places until they click in place You should find no loose spots or spots where the two halves do not meet...

Page 41: ...following the steps in Replacing the keyboard cover on page 27 3 Open the LCD panel to the fully open position 4 Remove the rubber inserts from the front of the LCD panel assembly Important The numbe...

Page 42: ...the LCD panel assembly 6 Carefully separate the front and back of the LCD panel assembly 7 Disconnect the tablet button cable from the tablet button board Important The number of screws varies by con...

Page 43: ...ss the LCD panel front and back together Press the two halves together in several places until they click in place You should find no loose spots or spots where the two halves do not meet 12 Replace t...

Page 44: ...wireless card on page 16 3 Remove the screws on the bottom that secure the LCD panel hinge to the chassis 4 Turn the convertible notebook over so the top is facing up 5 Remove the hinge covers by fol...

Page 45: ...LCD video cable from the convertible notebook Make sure you grasp the tab not the cable 10 Taking care to note the cables routing and positions as they are installed from Gateway pull the antenna cabl...

Page 46: ...ook 16 Reattach the three cables to the appropriate connectors on the system board 17 Replace any tape that held the antenna wires and LCD cable 18 Replace the keyboard cover by following the steps in...

Page 47: ...the hinge covers on page 26 4 Remove the keyboard cover by following the steps in Replacing the keyboard cover on page 27 5 Remove the LCD assembly by following the steps in Replacing the LCD assembly...

Page 48: ...back of the LCD panel assembly 10 Carefully pull the wiring out of the hinge Important The number of screws varies by convertible notebook model Tip Startby pulling the wire that has the smallest conn...

Page 49: ...inserts removed in Step 4 19 Replace the LCD assembly by following the steps in Replacing the LCD assembly on page 40 20 Replace the keyboard cover by following the steps in Replacing the keyboard cov...

Page 50: ...e steps in Replacing the keyboard cover on page 27 5 Remove the LCD assembly by following the steps in Replacing the LCD assembly on page 40 6 Disconnect the right inverter connector by following the...

Page 51: ...Replace the LCD assembly by following the steps in Replacing the LCD assembly on page 40 17 Replace the keyboard cover by following the steps in Replacing the keyboard cover on page 27 18 Replace the...

Page 52: ...in Replacing the keyboard cover on page 27 5 Remove the LCD assembly by following the steps in Replacing the LCD assembly on page 40 6 Remove the inverter by following the instructions in Replacing t...

Page 53: ...button board by following the instructions in Replacing the power button board on page 34 17 Replace the inverter and reassemble the LCD assembly by following the instructions in Replacing the inverte...

Page 54: ...1 5 Remove the hinge covers by following the steps in Replacing the hinge covers on page 26 6 Remove the keyboard cover by following the steps in Replacing the keyboard cover on page 27 7 Remove the k...

Page 55: ...tion 10 Turn the convertible notebook over so the top is facing up 11 Flip the black touchpad connector clip up then remove the cable Be careful not to touch or damage any other components 12 Disconne...

Page 56: ...onnector then lower the black connector clip to lock the cable in place 20 Turn the convertible notebook over so the bottom is facing up 21 Replace the screws removed in Step 9 22 Replace the LCD asse...

Page 57: ...by following the steps in Replacing the keyboard cover on page 27 6 Remove the keyboard by following the steps in Replacing the keyboard on page 28 7 Remove the LCD assembly by following the steps in...

Page 58: ...metal clips off of the fingerprint reader 13 Remove the fingerprint reader from the convertible notebook 14 Place the new fingerprint reader into the convertible notebook in the same orientation as th...

Page 59: ...n page 27 21 Replace the hinge covers by following the steps in Replacing the hinge covers on page 26 22 Replace the hard drive by following the steps in Replacing the hard drive on page 21 23 If the...

Page 60: ...nge covers by following the steps in Replacing the hinge covers on page 26 6 Remove the keyboard cover by following the steps in Replacing the keyboard cover on page 27 7 Remove the keyboard by follow...

Page 61: ...he keyboard on page 28 16 Replace the keyboard cover by following the steps in Replacing the keyboard cover on page 27 17 Replace the hinge covers by following the steps in Replacing the hinge covers...

Page 62: ...d install it on the new system board by following the instructions in Adding or replacing memory modules on page 9 Flat blade driver Scribe or non marring tool OR Phillips 0 screwdriver 5 0 mm hex nut...

Page 63: ...the wireless bay remove it from the old system board and install it on the new system board by following the instructions in Replacing the TPM module select models on page 66 8 Remove the hard drive b...

Page 64: ...Replacing convertible notebook components 60 15 Unplug the speakers from the system board one connector 16 Unplug the Bluetooth module from the system board one connector Speaker connector...

Page 65: ...move it from the old system board and install it on the new system board by following the instructions in Replacing the TPM module select models on page 67 21 Place the new system board into the conve...

Page 66: ...lowing the steps in Replacing the hinge covers on page 26 31 Replace the hard drive by following the instructions in Replacing the hard drive on page 21 32 Replace the cooling assembly by following th...

Page 67: ...ng the instructions in Replacing the hard drive on page 21 5 Remove the hinge covers by following the steps in Replacing the hinge covers on page 26 6 Remove the keyboard cover by following the steps...

Page 68: ...the LCD assembly on page 40 9 Remove the palm rest by following the steps in Replacing the palm rest on page 50 10 Remove the system board by following the steps in Replacing the system board on page...

Page 69: ...n page 28 19 Replace the keyboard cover by following the steps in Replacing the keyboard cover on page 27 20 Replace the hinge covers by following the steps in Replacing the hinge covers on page 26 21...

Page 70: ...6 3 Remove the two screws that secure the TPM module to the system board 4 Lift the TPM module from the system board 5 Install the new TPM module onto the system board 6 Replace the TPM module screws...

Page 71: ...hard drive by following the instructions in Replacing the hard drive on page 21 Important If the TPM module is located in the wireless bay use the procedure found in Replacing the TPM module select mo...

Page 72: ...ng the palm rest on page 50 17 Replace the LCD assembly by following the steps in Replacing the LCD assembly on page 40 18 Replace the keyboard by following the steps in Replacing the keyboard on page...

Page 73: ......

Page 74: ...MAN VIPER C SR SVC GDE R2 6 07...

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