FAULT FINDING CHART
Technical
problems
Problem
Problem Causes
What To Do
Smell of gas
Regulator & hose connection
loose
Use soap form for leakage control,
check all connection system replace
defected parts
Valve & pipe connection loose
Pipe broken
Missing piece of ceramic
fireclay
Inspect perimeter of each plaque and
locate place where some fireclay has
been displaced. Repair with PYRUMA
and leave to set for Approx. 48 hours.
Inefficient combustion
on ceramic burner
Dirty gas inlets
Please clear injectors with Air
If there is no ignition
Defective Spark - Plug
Check cable of ignitor, & replace
defected ignitor if necessary
Defective ignitor cable
Check spark – plug and connections, &
replace defected ignitor if necessary
Burner flame has
extinguish during
operation
Run out of gas
Change the gas bottle
Thermal element has not been
warm enough
Try restarting
Wing or draught has
extinguished the flame
Put the appliance out of reach of wind
and draught, let it cool down for a couple
of minutes and try to restart it
Faulty thermocouple
Replace the faulty thermocouple
Faulty magnetic valve
Replace the magnetic valve
general
problem
Heater is not remain
alight when pressure is
released from ignition
button
Wrong power setting at first
process
Turn the control knob at “ START”
Position and press for 10 seconds,
whilst press the Piezo igniter key to lit
Heater could not be
turned on
Did not connect the gas
regulator to gas cylinder
Connect heater to the gas cylinder and
ensure there is not smell, then follow the
Instruction to turn on the heater
Gas cylinder control is closed
Please turn on the gas cylinder control
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