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61
Problem
Reason
The Solution
Motor appears to
stall when juicing or
stops operation unex-
pectedly.
The micro-mesh of the filter basket
is blocked.
Switch OFF the appliance immediately and unplug.
Refer to the section ‘Remove Blockage’.
Wet pulp can build up under the
juicer cover if the juicing action is
too vigorous.
Try slower juicing action by pushing the pusher down
more slowly. Clean the pulp outlet, the filter basket
and the juicer cover (see: ‘Remove Blockage’).
The juicer will automatically stop
operation, if the motor gets over-
heated. If this occurs, the light sur-
rounding the START/STOP button
will flash red.
Switch OFF the appliance immediately and unplug.
Wait at least 15 minutes before starting operation
again (see: ‚Properties of Your New Juicer‘). Empty
the feed chute and remove pulp that may stick to the
pulp outlet or clog the filter basket (see: ‚Remove
Blockage‘). Push down your food in the feed chute
with less pressure.
The juicer will automatically stop
operation, if the motor is stalled.
This is an integrated safety feature.
If this occurs, the light surrounding
the START/STOP button will flash
red.
Switch OFF the appliance immediately and unplug.
Either too much food is being processed at one time
or the pieces are not small enough. Try cutting your
food into smaller pieces of even size and/or proces-
sing a smaller amount per batch (see: ‚Electronic Pro-
tection‘ and ‚Remove Blockage‘).
The speed selected is too low.
Hard fruits and vegetables put excess strain onto the
motor if a low speed is selected. Please refer to the
section ‘Selecting the Speed’, to determine the correct
speed for your types of food.
Excess pulp is accu-
mulating in the filter
basket.
Too much fibres and too less jui-
ce in your food and/or you press
down the pusher too vigorously.
Stop the juicing process. Remove the juicer cover and
remove the pulp from the filter basket (see: ‘Remo-
ving Blockage’. Re-assemble and begin juicing again.
Try alternating soft and hard vegetable and fruit vari-
eties.
The pulp is too wet
and there is too little
extracted juice.
You are working with too much
pressure onto the pusher.
Remove the filter basket and thoroughly clean the
micro-mesh with the nylon brush. Remove excess
fibre, which could be inhibiting the juice flow (see:
‘Care and Cleaning’). Try a slower juicing action by
pushing the pusher down more slowly.
Juice leaks between
the rim of the juicer
cover and the filter
surround.
You are working with too much
pressure onto the pusher.
Clean the filter basket and filter surround (see: ‘Care
and Cleaning’). Try a slower juicing action by pushing
the pusher down more slowly.
The speed is too high.
Fruit and vegetables with a high water content (e.g.
tomatoes and watermelon) should be juiced on low
speed.