Gastops ChipCHECK CC120 Maintenance And Service Manual Download Page 14

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Gastops Ltd.

C009423, Rev. 4

page 54

All use of this publication and ChipCHECK by user shall be subject to the restrictions and conditions as set out in this publication.

8.0 Customer Support

Gastops technical support representatives for ChipCHECK can be reached at:

Phone:

1-613-744-3530

Fax:

1-613-744-8846

Toll Free:

1-800-363-8658

Email:

Gastops Limited
1011 Polytek Street
Ottawa, ON
K1J 9J3
Canada

Summary of Contents for ChipCHECK CC120

Page 1: ...SIGNS DISCLOSED HEREIN ARE THE EXCLUSIVE PROPERTY OF GASTOPS LTD AND ARE NOT TO BE USED OR DISCLOSED TO ANY OTHERS WITHOUT THE WRITTEN CONSENT OF Gastops LTD ANY RECIPIENT BY ITS RETENTION AND USE AGR...

Page 2: ...unit requires service then it shall only be serviced or repaired by Gastops authorized technicians For the maintenance procedures discussed herein there is no need to remove any covers or modify the u...

Page 3: ...ng Once in Maintenance mode press the Conduct Maintenance button near the middle of the screen The Sample Receptacle will automatically displace further outside of the unit providing the required acce...

Page 4: ...n Figure 6 2 Maintenance Holder Receptacle Position Left Containment Window Assembly Right 6 1 2 Cleaning the Containment Window If the Containment Window is to be cleaned not replaced then the follow...

Page 5: ...wly drag the Isopropyl soaked cloth over the surface of the Containment Window pulling parallel to the exposed surface of the Containment Window ensuring no pressure is applied to the window itself Re...

Page 6: ...y Module Follow the set up instructions as described in Section 3 3 Figure 6 3 Power Entry Module and Main Power Switch 6 2 Unit Service No Allowable Service In the event of any equipment failure or c...

Page 7: ...designated customer support representative Refer to Section 8 0 Table 6 1 Basic Trouble Shooting Procedures Symptom Possible Remedy Software interface does not respond to user input Conduct a complet...

Page 8: ...on 5 4 The unit fails both Standardization and Calibration Power cycle the unit Perform the maintenance sequences defined in Section 6 0 Repeat Calibration and the complete Standardization If the unit...

Page 9: ...required Please call customer support Conduct a complete unit shutdown and power down Then power up and restart the unit as per Section 3 3 If this does not work then contact Gastops Customer Support...

Page 10: ...emovable foam insert protects the front face of the ChipCHECK unit When unboxing the unit this insert must be removed before the ChipCHECK can be removed from the transport case To remove the unit fro...

Page 11: ...d custom foam cut out Note that there is only one proper orientation for the unit to be placed otherwise the Transport Case will not close properly 6 Replace the instrument s accessory foam insert and...

Page 12: ...ions Foam insert removed Figure 7 4 Foam Insert Storage Locations Space for Operator s Manual located beneath ChipCHECK unit Storage slots beneath foam insert for Sample Cases Calibration Standardizat...

Page 13: ...200x Sample Patches 1x Standardization Standard 1x Calibration Standard 20X Sample Patch Cases 1x USB Ethernet Adapter Additional optional accessories may include the following External keyboard Exter...

Page 14: ...restrictions and conditions as set out in this publication 8 0 Customer Support Gastops technical support representatives for ChipCHECK can be reached at Phone 1 613 744 3530 Fax 1 613 744 8846 Toll...