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SERVICE MANUAL 

GARLAND ELECTIC CLAMSHELL BROILER, CXBE12 MODEL

Part #4532096 Rev 1 (26 June 2013)

Page 16

START

UP

CHECKLIST

Part#4532160

Serial

#:

     

Date:

     

CFA

Store

#:

     

Phone

#:

     

Address:

     

City:

     

State:

     

Zip

Code:

     

ELECTRIC

/

3

PHASE

INPUT

SPECIFICATION:

208V

MEASURE

VOLTAGE

FROM

OUTLET: L1

Ͳ

L2

    

L2

Ͳ

L3

L3

Ͳ

L1

1

Confirm

if

the

outlet

in

the

store

is

NEMA15

Ͳ

50R

by

checking

the

box

on

the

side.

If

the

outlet

is

other

than

NEMA15

Ͳ

50R,

DO

NOT

INSTALL

the

clamshell

broiler

until

this

issue

is

resolved.

Call

Garland

Service

at

1

Ͳ

855

Ͳ

586

Ͳ

1542.

OK

2

Remove

unit

from

package.

Inspect

for

any

obvious

shipping

damage.

Shipping

material

under

the

platen

will

be

removed

at

a

later

step.

3

Remove

side

panel

and

ensure

line

cord

is

secured

to

the

contactor.

Check

all

wiring

at

the

terminal

block

for

tightness.

Check

all

pin

connectors

to

ensure

they

are

secure.

4

Remove

existing

unit

and

place

new

Chick

Ͳ

fil

Ͳ

A

Clamshell

Broiler

in

place

under

the

hood

and

plug

in

with

the

available

outlet.

5

Ensure

clamshell

broiler

is

leveled

side

to

side,

front

to

back

and

diagonally

in

location

under

the

hood.

Provide

details

if

unable

to

level:

    

………………………………………………………………………………………………………………….………Check

box

to

confirm

best

possible

level

was

achieved.

6

Turn

on

power

switch.

Ensure

control

initiates

and

activates

the

HOME

screen.

7

Press

the

DIAGNOSTICS

icon.

Enter

the

SERVICE

PASSWORD

provided

by

Garland.

Go

into

the

CONFIGURE

MOTION

menu.

Press

the

UP

ARROW

to

raise

platen

the

platen

high

enough

to

be

able

to

remove

all

packaging

material

underneath

the

platen.

8

Spray

Kay

Release

Agent

provided

by

location

to

both

the

upper

and

lower

grates.

9

Press

the

PRESS&GO

icon.

Ensure

the

clamshell

broiler

goes

through

its

homing

sequence

and

preheat.

RECORD

AMPS

PER

LINE

L1:

     

L2:

     

L3:

     

RECORD

VOLTAGE

FROM

CONTACTOR

L1

Ͳ

L2:

     

L2

Ͳ

L3:

     

L1

Ͳ

L3:

     

10

Ensure

the

clamshell

broiler

pre

Ͳ

heats,

reaches

set

points,

soaks

and

that

platen

raises

and

goes

to

ready

state.

11

Fill

in

the

following

table:

ZONE

Set

Point

Max

Actual

ZONE

Set

Point

Max

Actual

TRR

(Top

Right

Rear)

BRF

(Bottom

Right

Front)

TLF

(Top

Left

Front)

BLR

(Bottom

Left

Right)

TIR

(Top

Infrared)

BIR

(Bottom

Infrared)

12

Flip

each

of

the

bottom

grates

individually

to

ensure

that

each

will

properly

cut

off

the

supply

of

the

high

voltage

when

opened.

Verify

that

switch

mounts

are

tight.

Adjust

micro

switch

bracket

if

necessary.

Check

the

box

to

confirm

that

the

switches

were

both

properly

set.

13

Level

and

Calibrate

the

platen.

Ensure

that

the

jam

nuts

are

tightened

and

that

all

caps

are

in

place.

Record

the

saved

Home

Switch

Reference

Location:

……………………….

and

confirm

that

the

clamshell

broiler

was

leveled

and

calibrated.

Power

cycle

the

broiler

after

calibration.

14

Go

Back

to

CONFIGURE

MOTION.

Use

the

motion

control

commands

to

set

the

VIRTUAL

UPPER

SWITCH

location

ensuring

proper

clearance

to

the

hood

while

allowing

for

comfortable

loading

of

food

product.

Record

final

Upper

SP

…………………………..

15

Verification

of

the

factory

TEMP

BIAS:

Probe

the

broiler’s

thermocouples

immediately

after

a

simulated

cook

cycle

and

compare

them

to

the

control

outputs.

Record

the

offsets

used

below

and

ensure

all

are

within

+/

Ͳ

20

0

F.

If

not,

call

service

at

855

Ͳ

586

Ͳ

1542.

ZONE

OFFSET

(

0

F)

ZONE

OFFSET

(

0

F)

TRR

(Top

Right

Rear)

BRF

(Bottom

Right

Front)

TLF

(Top

Left

Front)

BLR

(Bottom

Left

Right)

TIR

(Top

Infrared)

BIR

(Bottom

Infrared)

16

Run

the

clamshell

broiler

without

product

on

the

grates

and

confirm

normal

functioning

of

the

following:

Proper

functioning

of

the

touchscreen

to

start

and

discard

cycles.

Ability

to

put

the

clamshell

broiler

into

SLEEP

MODE.

Proper

functioning

of

green

button

to

start,

stop

and

acknowledge.

Proper

and

noise

free

operation

of

the

Exhaust

Fan.

Proper

functioning

of

the

speaker.

Confirm

volume

level

with

store

operator

and

adjust

as

required.

Proper

screen

brightness.

Confirm

brightness

level

with

store

operator

and

adjust

as

required.

Proper

functioning

of

the

USB

port.

(Only

if

you

have

been

trained

to

do

so.

If

not,

please

ignore

this

check)

17

Ensure

all

panels

are

tightly

secured

and

attach

any

tool

storage

bins

provided.

18

If

possible,

assist

or

obtain

assistance

from

store

personal

to

perform

product

integrity

testing

on

chicken

ensuring

they

fall

within

the

accepted

parameters.

Record

temperature

below;

RIGHT

SIDE

(

0

F)

1

3

5

7

9

LEFT

SIDE

(

0

F)

2

4

6

8

10

Verify

satisfactory

exhaust

fan

smoke

capture

thru

complete

cook

cycle.

Adjust

the

exhaust

shutter

as

necessary

and

check

box

to

acknowledge

adequate

smoke

capture.

19

Note

the

firmware

version,

Firmware

#......................................................

20

Problems

/

Special

Circumstances

/

Damage:

SUBMITTED

BY:

ACCEPTED

BY:

Name:

Name:

Signature

/

Print

name

Signature

/

Print

name

SERVICE

AGENCY:

I

have

been

adequately

informed

on

the

operation

of

the

clamshell

broiler,

its

use

and

general

operation?

Y

N

SUB

Ͳ

AGENT(if

applicable):

I

have

been

adequately

informed

on

the

maintenance

of

the

clamshell

broiler?

Y

N

Have

you

trained

the

store

on

the

operation

of

the

clamshell

broiler?

(30

minutes)

Y

N

COMMENTS:

Are

you

a

factory

certified

technician?

Y

N

Date

of

certification:

Note:

See

Installation

Operation

Manual

for

detailed

instructions

on

the

clamshell

broiler

and

control

functionality.

This

form

is

to

be

faxed

to

the

RISE

Call

Center

(

727

Ͳ

569

Ͳ

1247

)

or

by

email

via

[email protected]

immediately

upon

completion

from

the

Chick

Ͳ

fil

Ͳ

A

site.

REFERENCE ONL

Y

Y

ront)

Y

LY

t Right

LY

LY

m Infrared)

NL

Y

LY

off the supply

ox

confirm

ONL

and

t all cap

as leveled a

O

mands

et the

oduct.

Record

CE

er’s thermocou

d ensure l are

ENC

ET (

0

F)

RE

ER

FER

EFE

hout product o

REF

chscree

RE

R

Summary of Contents for CXBE12

Page 1: ...CODE PART 1 AND OR LOCAL CODES IN USA THE NATIONAL ELECTRICAL CODE ANSI NFPA CURRENT EDITION ENSURE ELECTRICAL SUPPLY CONFORMS WITH ELECTRICAL CHARACTERISTICS SHOWN ON THE RATING PLATE For Your Safet...

Page 2: ...ON AND SERVICING OF THIS PRODUCT COULD EXPOSE YOU TO AIRBORNE PARTICLES OF GLASS WOOL CERAMIC FIBERS INHALATION OF AIRBORNE PARTICLES OF GLASS WOOL CERAMIC FIBERS IS KNOWN TO THE STATE OF CALIFORNIA T...

Page 3: ...OCATIONS 14 Startup Form Procedure 15 CLAMSHELL BROILER ACCESORIES 17 USE AND CARE 18 Operation 18 Shutdown 18 Warnings 18 Service Maintenance 19 Service and Parts 19 CLEANING AND MAINTENANCE 20 Daily...

Page 4: ...exclude damage or dysfunction caused by fire flood and like Acts of God that are beyond the control of The Garland Group We exclude failures caused by erratic voltage or gas supplies The Garland Group...

Page 5: ...ce to a power supply Do not use this appliance if the power cord is damaged Do not attempt to repair a damaged power cord Caution Use care when moving this unit This unit cannot be dropped as it will...

Page 6: ...N Dimensions Broiler MODEL HEIGHT WIDTH DEPTH inches mm inches mm inches mm CXBE 31 5 800 11 8 299 37 8 960 Height not including casters 257 10 1 24 1 0 800 31 5 840 33 1 COOK HEIGHT 715 28 1 MAX OPEN...

Page 7: ...G WEIGHT lbs kg Length Width Height CXBE12 43 1 2 1105mm 27 3 8 695mm 49 5 8 1260mm 500 226 8 Electrical Input Specifications MODEL ELECTRICAL REQUIREMENTS Voltage V Total kW Frequency Hz Unbalance 3...

Page 8: ...as to eliminate damage from movement rubbing etc Check crate for any visible damage sustained during transit It is recommended to remove crate when the clamshell broiler is inside the kitchen Unpacki...

Page 9: ...it and they can be found a Inside front panel under the electronic touch control b Outside the right side panel lower left side If service or replacement parts are needed refer to the model number inc...

Page 10: ...EASILY REMOVE UNIT FROM PACKAGING SKID 2 REMOVE AND DISCARD TWO 2 10 24 X 2 1 2 LONG TRUSS HEAD PHILLIPS DRIVE MACHINE SCREWS AND FLAT WASHERS FROM THE LOWER SUPPORT BRACE ITEM B ON EACH SIDE OF UNIT...

Page 11: ...ustion waste products steam etc to the outside of the building Proper ventilation is essential for optimum performance Air movement should be checked during installation There must be adequate air int...

Page 12: ...for your protection against shock hazard and should be plugged directly into a properly grounded three prong receptacle Do not cut or remove the grounding prong from this plug Important Electrical Pre...

Page 13: ...he responsibility of the installer Adjustments are not considered to be defects in material and workmanship and are not covered under the original equipment warranty Temperature Verification HOT SURFA...

Page 14: ...SERVICE MANUAL GARLAND ELECTIC CLAMSHELL BROILER CXBE12 MODEL Part 4532096 Rev 1 26 June 2013 Page 14 LOWER THERMOCOUPLE LOCATIONS UPPER THERMOCOUPLE LOCATIONS...

Page 15: ...programmed in the controller once various other performance checks are complete The estimated time to complete a startup is approximately 1 5 2 hours Please keep in mind this estimated time when sched...

Page 16: ...FIGURE MOTION Use the motion control commands to set the VIRTUAL UPPER SWITCH location ensuring proper clearance to the hood while allowing for comfortable loading of food product Record final Upper S...

Page 17: ...GARLAND ELECTIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL Part 4532096 Rev 1 26 June 2013 Page 17 CLAMSHELL BROILER ACCESORIES Front Tray Side Splash Guard Disposable Front Tray...

Page 18: ...c and be careful not to damage the cord by pinching or rubbing on sharp edges This appliance is not approved for power washing Do not clean the unit with a power washer The appliance generates signifi...

Page 19: ...clean water and wipe away residue with a clean dry cloth Scrape the grease trough and chute directing any grease debris into the grease drawer Once cool enough to handle empty grease drawer scraping...

Page 20: ...LE FOR DIMINISHED PERFORMANCE AND OR DAMAGE OR FIRES RESULTING FROM MISUSE AND OR POOR CLEANING AND MAINTENANCE PROCEDURES Daily Cleaning ELECTRICAL HAZARD Warning Always disconnect electrical power b...

Page 21: ...Important Note Be careful not to get Kay QSR super contact cleaner on the grates themselves 9 Use Kay QSR super contact cleaner to clean stainless steel edges around upper and lower grates Wring out c...

Page 22: ...greaser solution Wipe all exterior surfaces Turn towel over and wipe surface again to remove excess degreaser 16 Sanitize all exterior broiler surface Wring out a clean sanitized towel well and spray...

Page 23: ...e during daily broiler cleaning Wipe inside of stainless steel edges around broiler grate 22 Brush upper heating elements and areas of heavy build up using broiler brush 23 Replace upper grease shield...

Page 24: ...bacterial growth Ingredients Quantities Raw filets chargrilled or Chick fil A filets Up to 10 per batch Raw Nuggets Up to 40 per batch Equipment Items Used For Yellow food service gloves Handling raw...

Page 25: ...oses If this happens ask Boards person to reset timer To avoid cross contamination never touch broiler without first removing yellow gloves and washing and sanitizing hands Cook only the amount of chi...

Page 26: ...nt that will be used within 30 minutes 2 2 Press PRESS GO icon to bring broiler out of standby mode if needed Display will show available products to be cooked on the broiler It is NOT necessary to co...

Page 27: ...lower from time package is opened until bacon is cooked is 7 days SHELF LIFE for sausage 40 F or lower from time thawed until cooked is 7 days 6 Verify that bacon holding pan or sausage holding pan wi...

Page 28: ...nto Clean mode When the broiler is set to enforce the cleaning schedule using the Clean Mode resets the cleaning counter COOK CYCLE CHANGE Used to adjust a recipe s cook time or platen gap if required...

Page 29: ...the Cook Cycle Change screen time can be added or subtracted from the end of a recipe and the platen gap can be opened or closed To change the cook cycle select a recipe then press the icon The Cook C...

Page 30: ...e selected while waiting If the broiler is at the right temperature to cook the newly selected recipe coking can start immediately Grates Open For safety an interlock switch cuts power to the heaters...

Page 31: ...number 3 When the Home screen appears select Press Go A choice of cook menus is displayed 4 Choose the desired menu 5 The broiler will start preheating using the temperatures from the selected menu a...

Page 32: ...raises the platen and displays a warning 7 When the cook cycle has finished a DONE message is displayed usually with an audible alarm Remove the product and touch the green tick mark or press the gre...

Page 33: ...ustments and save 3 Clamshell broiler will make the necessary adjustments 4 Ready to cook product CHANGES TO A RECIPE COOK CYCLE SLEEP MODE 1 Press Go press 2 Press icon 3 Press touch check mark to co...

Page 34: ...L BROILER CXBE12 MODEL Part 4532096 Rev 1 26 June 2013 Page 34 easyToUCH OVERVIEW continuation MENU MODE 1 Select ALL RECIPES 2 Enter password alphabet 3 Enter password numeric 4 Press touch a new pro...

Page 35: ...elect ALL RECIPES 2 Enter password alphabet 3 Select setting shown page 1 4 Select setting shown page 2 5 Select setting shown page 3 6 Date option selected display shown 7 Select to save date choose...

Page 36: ...5 Type new password 16 Select to save password 17 Brightness contrast option selected display shown Make necessay adjustments 18 Select to save Brightness contrast 19 Volume option selected display sh...

Page 37: ...rror Temp default 50 F Pre Heat Soak Time default 3 minutes Temp to Start Soak default 200 F Password currently not available Sleep Mode currently not available Time Gap Adjustments Maximum time adjus...

Page 38: ...platen to move to platen moves when the check mark is selected NOTE TAKE CARE NOT TO SEND PLATEN TOO FAR MOVE IN SMALL INCREMENTS TO PREVENT DAMAGE TO GRATES The up and down arrows can be used to mov...

Page 39: ...of the TC location to make sure it is responsive Loss of temperature Possible SSR failure Raise the setpoint and see if the LED on the SSRB lights up Possible TC issue see above Possible wiring issue...

Page 40: ...ibration issue Verify lift system calibration if possible Possible setting issue Check virtual upper limit switch setting to ensure it is set below over travel limit Possible limit switch bracket issu...

Page 41: ...CCESSORIES PART LIST ITEM PART DESCRIPTION 1P CRITI CAL 1 4531822 BROILER BOX INNER RT LT 2 3 4532092 BRUSH HOLDER 1 4 4531875 OIL TRAY 1 5 4532090 OIL TRAY INSERT 1 6 4532073 ROLLER HANDLE 1 7 453207...

Page 42: ...CORD ASSEMBLY 1 2 4532044 POWER SUPPLY 24V 1 3 4531927 CONTACTOR 3 POLE 1 4 4531946 PLATE STRAIN RELIEF 1 5 1855601 UPPER LOWER LIMIT SWITCH 1 6 4532045 TERMINAL BLOCK THERMOCOUPLE 1 C 7 4531929 TERMI...

Page 43: ...CRITI CAL 1 4531821 GREASE DRAWER SHIELD 1 2 4531818 GREASE DRAWER ASSY 1 3 4531825 CRUMB TRAY 1 4 4531857 MAIN BODY SIDE PANEL LT 1 5 4531856 MAIN BODY SIDE PANEL RT 1 6 4531528 PLATEN ARM ASSEMBLY...

Page 44: ...FFENER ASSY 1 3 4531845 SHIELD PLENUM UPPER GRATE 1 4 1 5 4532050 AIR SHUTTER ASSY 1 6 4531849 GRATE AND ELECTRICAL BOX ASSY 1 7 4532106 CONDUIT ASSEMBLY POWER SIZE 20 1 8 4531852 LOCK NUT PLATEN ADJU...

Page 45: ...BROILER PLATEN EXHAUST ASSEMBLY PART LIST 5 CFA Broiler Assembly 5 4 6 3 1 2 ITEM PART DESCRIPTION 1P CRITI CAL 1 4531862 THUMB SCREW EXHAUST FAN 1 2 4532107 CONDUIT ASSEMBLY FAN SIZE 12 1 3 4531959 E...

Page 46: ...GRATE ASSY LOWER RIGHT 1 3 4531517 BROILER SECTION IR ELEMENT ASSY 1 4 4531816 BROILER BOX FRT COVER ASSY 1 5 4531814 BROILER BOX INNER FRT ASSY 1 6 4531869 SWITCH ASSY LH GRATE LWR 1 7 4532032 SWITCH...

Page 47: ...A Broiler Assembly 1 2 3 6 5 4 7 9 8 ITEM PART DESCRIPTION 1P CRITI CAL 1 4531780 ACTUATOR ASSEMBLY 1 C 2 4531981 ACTUATOR MOUNT BLOCK LWR 1 3 4516084 ACTUATOR SHAFT 2 4 4531836 YOKE CROSS BAR 1 5 453...

Page 48: ...ER BOX PART LIST ITEM PART DESCRIPTION 1P CRITI CAL 1 4531853 CONTROL PANEL CFA 1 2 1859501 HANDLE 2 3 4531499 USER INTERFACE ASSY 1 C 4 4531452 POWER SWITCH GREEN 1 5 4532043 USB CABLE ASSY COVER 1 6...

Page 49: ...GARLAND ELECTIC CLAMSHELL BROILER GRILL CXBE12 MODEL SERVICE MANUAL Part 4532096 Rev 1 26 June 2013 Page 49 WIRING DIAGRAM 0 0 32 5 6833 127 35 352 8 7 21 21...

Page 50: ...NUAL GARLAND ELECTIC CLAMSHELL BROILER CXBE12 MODEL GARLAND Broiler MODELS CXBE12 Installation Operation Service Manual Manufactured By Garland Commercial Ranges http www garland group com RECYCLE REU...

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