Talano & Alera User Manual v1.4
12
Troubleshooting
If in doubt contact service support on +44 (0)1527 400022.
•
Seat Does not move
Check handset
– there should be a light as shown in the images
To test the RCCB push the test button, the switch should trip. Push the RESET button; power
should be restored. If the RCCB fails to operate in this manner there is a problem with the electric
supply. When mains power is interrupted the bath will only work on battery backup to allow a user
to exit the bath and will then stop. Lower the bath and do not use until the fault is rectified.
Once power is restored allow the batteries to recharge before operation (usually 3 hours)
If the bath fails to operate, reset the system: Depress both seat buttons on the handset at the
same time
– 10 long beeps will sound and the system will reset. It is worthwhile checking that the
handset cord and jack are still firmly located into the control box.
Bath judders:
usually occurs if the bath has not been fixed to the floor correctly or the bath is not
level.
Bath noisy:
check to ensure there is nothing touching the bath while it moves. Ensure that the
pipe-work and cables are free of the panels and not rubbing against the framework. Check panels
are free to move and are not touching each other.
Bath leaking:
look for source of leak-typically caught flexi-hose on feed or waste. This can usually
be remedied by your own maintenance contractor.
Bath beeping:
mains power has failed to the unit-
see section titled ‘Bath does not move’. The
handset
‘battery’ symbol should be illuminated when ‘Seat in’ & ‘Seat out’ button pressed.
Tel: +44 (0)1527 400022
