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Faults – What to Do?
Faults – What to Do?
Faults – What to Do?
9
WARNING
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only
be carried out by an authorized servicer. If the
appliance is not functioning properly, unplug the
power cord or switch off the fuse in the fuse box.
Contact Customer Support.
Faults often have simple explanations. Please read the
notes in the table before calling customer service.
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Disruption
Possible cause
Solution
The appliance does not work
The plug is not plugged in
Connect the appliance to the mains
Faulty fuse
Check in the fuse box to make sure that the
fuse for the appliance is in working order
Power failure
Check whether other kitchen appliances are
working
The appliance does not heat up and
the illuminated ring is lit white
Demo mode is activated
Deactivate demo mode:
1.
Turn all the control knobs to 0. Unplug the
appliance from the mains for 30 seconds
(switch off the household fuse or the cir-
cuit breaker in the fuse box).
2.
Reconnect the appliance. Turn any of the
control knobs one position anti-clockwise
within 3 minutes. All the illuminated rings
light up white.
3.
Turn the control knob three positions
clockwise.
4.
Turn the control knob back to 0. Two audi-
ble signals confirm that demo mode has
been deactivated.
The appliance switches itself off
while in use; the illuminated ring
flashes orange and white alternately
Safety switch off:
The controls on the appliance
have not been used for a long
time
Turn the control knob to 0, then switch it back
on (if you wish to continue using the appli-
ance)
The appliance remains off after a
power failure
Turn the control knob to 0, then switch it back
on (if you wish to continue using the appli-
ance)
The illuminated ring flashes orange Appliance fault
Turn the control knob to 0, then switch it back
on
If the illuminated ring continues flashing after
you have switched the appliance back on, con-
tact the after-sales service
