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What to Do in the Event of a Fault?
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What to Do in the Event of a Fault?
What to Do in the Event of a Fault?
Generally, faults are easy to remedy. Please read the
notes in the table before calling Customer Service.
9
CAUTION
Repairs should only be done by an authorized
servicer.
Improper repair of your appliance may result in risk
of severe physical injury or death.
Notes
▯
If the illuminated ring around the control knob is
flashing orange quickly, disconnect the cooktop from
the mains and then wait 30 seconds before
reconnecting it. If this code is displayed again,
contact the technical after-sales service and specify
which fault code has appeared.
▯
If a fault occurs, the appliance does not switch to
standby mode.
Demo Mode
If the illuminated ring around the control knob turns white
and the cooking zone will not heat up, demo mode has
been activated. Disconnect the appliance from the mains.
Wait 30 seconds and then reconnect the appliance. Then
deactivate demo mode within three minutes as follows:
1.
Turn the control knob anti-clockwise to position
Ž
.
2.
Turn the same control knob clockwise to position
Ú
.
3.
Turn the same control knob anti-clockwise to
position 0.
The illuminated ring around the control knob turns
white.
The demo mode is deactivated.
Display
Possible cause
Solution
None
The power supply has been discon-
nected.
Use other electrical appliances to check whether a
short circuit has occurred in the power supply.
The appliance has not been connected
as shown in the circuit diagram.
Make sure that the appliance has been connected
as shown in the circuit diagram.
Electronics fault.
If you are unable to rectify the fault, contact our
technical after-sales service.
The illuminated ring
around the control knob
is flashing orange and
white
The cooking zone has been operating
continuously for an extended period.
The automatic safety cut-out function has been acti-
vated. See the section entitled
Safety Switch-off Function" on page 22
The control knob has not been turned
for an extended period.
The electronics have overheated and
the affected cooking zone has been
switched off.
Wait until the electronics have cooled down suffi-
ciently before switching the cooking zone back on.
The electronics have overheated and all
the cooking zones have been switched
off.
Three signals sound and
the illuminated ring
lights up three times
The PowerBoost function has not been
activated correctly.
See the section entitled
.
The PowerBoost function has been
deactivated automatically to protect the
electronic elements inside the cooktop.
Turn the control knob to the 0
position. Switch the
cooking zone back on as normal.
The illuminated ring
around the control knob
is flashing orange
quickly
The operating voltage is incorrect/out-
side of the normal operating range.
Inform your electricity supplier.
The cooktop is not connected correctly Disconnect the cooktop from the mains power sup-
ply. Make sure that it has been connected as shown
in the circuit diagram.
