en
Troubleshooting
30
20.3 Cookware
Question
Answer
Which cookware is suitable for
the induction hob?
¡
You can find more information on which items of cookware are compatible
with induction cooking in
→
Why is the cooking zone not
heating up and why is the heat
setting flashing?
¡
The cookware is on a different cooking zone to the one that has been
switched on.
Check that you have switched on the correct cooking zone.
¡
The cookware is too small for the cooking zone that is switched on or it is
not suitable for induction cooking. Ensure that the cookware is suitable for in-
duction cooking and that it is placed on the cooking zone which best corres-
ponds to its size.
You can find more information about this in
→
Why is it taking so long for the
cookware to heat up or why is it
not heating up sufficiently des-
pite being on a high power set-
ting?
¡
The cookware is too small for the cooking zone that is switched on or it is
not suitable for induction cooking. Ensure that the cookware is suitable for in-
duction cooking and that it is placed on the cooking zone which best corres-
ponds to its size.
You can find more information about this in
→
20.4 Cleaning
Question
Answer
How can I clean the hob?
¡
You can achieve the best results by using special glass-ceramic cleaning
products. Do not use harsh or abrasive cleaning products, dishwater deter-
gent (concentrated) or scouring pads.
You can find more information about this under
→
"Cleaning and servicing", Page 26
.
There is water in the cabinet un-
derneath the hob.
¡
Check whether the overflow container is full.
You can find further information about cleaning and caring for the hob under
→
"Cleaning and servicing", Page 26
.
How often do I need to clean
the overflow container?
¡
Clean the overflow container frequently.
You can find further information about how to clean the overflow container
under
→
"Cleaning and servicing", Page 26
.
How often do I need to clean
the grease filter?
¡
Regularly clean the grease filter.
To find out how to clean and replace the filter, refer to the section entitled
→
"Cleaning and servicing", Page 26
.
21 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
→
WARNING ‒ Risk of electric shock!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced with a special connection cable,
which is available from the manufacturer or his Cus-
tomer Service.
