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* If you are still having trouble with the unit after checking all the Troubleshooting points, write down the error code
and the error description and consult your dealer or an authorised service centre.
Error message
Cause
Solution
Disc Error
— Please eject the disc. —
Playback feature may not be
available on this disc.
• An unplayable disc is inserted in the unit.
• The disc is upside down.
• Insert a standard disc shown in page 39.
• Insert the disc with the labelled side facing
up.
Region Error
— Please eject the disc. —
Playback is not authorized in
your region.
• Playback is not authorised in the region of
the DVD-Video that you inserted in the
unit.
• Insert a DVD-Video with region codes 2 or
ALL.
Parental Lock On
The current selected parental
level prohibits playback.
• The current selected parental level in the
Setup menu prohibits playback.
• Check the “Parental Lock” setting. (See
page 62.)
Recording Error
This program is not allowed to
be recorded.
• The recording function encountered a
copy prohibited programme.
• Original source is in NTSC system.
• You cannot record copy prohibited
programmes.
Recording Error
This programme is not
recordable in Video mode.
• You are trying to record a copy-once
programme onto a DVD-RW disc in Video
mode.
• Set “Format Mode” to “VR mode”. (See
page 24.)
Recording Error
Cannot record on this disc.
• You are trying to record onto a disc that is
unrecordable, or the disc status does not
satisfy recording requirements.
• The disc is dirty.
• The disc is damaged.
• Insert a recordable disc, and ensure the
disc status satisfies the recording
requirements. (See page 23.)
• Clean the disc with a cleaning cloth.
• Replace the disc.
Recording Error
This program is not allowed to
be recorded on this disc.
• You are trying to record a copy-once
programme onto a DVD disc that is not
compatible with CPRM.
• Insert a ver. 1.1 or ver. 1.2 DVD-RW disc
(compatible with CPRM).
Recording Error
This disc is protected and not
recordable.
• You are trying to record onto a disc that is
set as protected in the Setup Menu.
• Remove the disc protect setting in the Disc
menu. (See page 37.)
Recording Error
Disc is full.
(No area for new recording)
• You are trying to record onto a disc that
has no space for recording.
• Insert a recordable disc with enough
recording space.
• Delete unnecessary original titles. (See
page 54.)
Recording Error
You cannot record more than 99
titles on one disc.
(The maximum is 99)
• You are trying to record onto a disc on
which the number of recorded titles has
reached the maximum (99).
• Delete unnecessary original titles. (See
page 54.)
Recording Error
You cannot record more than
999 chapters on one disc.
(The maximum is 999)
• You are trying to record onto a disc on
which the number of recorded chapters
has reached the maximum (999).
• Delete unnecessary chapter marker from
an Original list. (See page 55.)
Recording Error
You cannot record on this disc as
Control Information is full.
• This disc has no space to write Control
Information when recording or deleting
contents.
• When editing has been repeatedly
performed, the control information area
may become full even though the
recording area has enough space.
• Delete unnecessary original titles. (See
page 54.)
Recording Error
You cannot record on this disc as
Power Calibration Area is full.
• When recordings are performed
repeatedly onto an unstable disc, this area
may become full.
• Every time you insert a disc for recording,
part of the disc’s working area will be used.
• If you repeat this frequently, it will be used
up quicker and you may not be able to
record full 99 titles.
• Insert a new disc.
Recording Error
This disc is already finalised.
• You are trying to record onto a disc that is
already finalised.
• Release the finalising for the disc. (See
page 37.)
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