5.1.5.2 Cleanup Wizard
You can use this wizard to clean up the update agent of a server if the agent
status is
error
.
Resetting the update agent may be necessary if a job stops with
Job Status
=
error
and the return text contains the message
Pending Jobs
. You can
view the return text for a job by selecting the job on the
Job Details
tab and
opening the
Show Job Details
dialog.
Pending Jobs
is returned if the
update agent is already processing jobs from another management station or
jobs started via CLI.
The
Cleanup Wizard
comprises several dialog boxes to guide you through
the individual steps. All required steps are displayed in the tree structure on
the left.
To open the
Cleanup Wizard
, select the server on the
Server Details
tab
and click
Cleanup
.
LogOn step (Cleanup Wizard)
LogOn
is the first step in the wizard. Here you log on to all servers that
require user authentication (
AgentAccess
=
restricted
or
not certified
).
Figure 11:
LogOn
step
ServerView Update Management
79
5.1 Update Manager Main Window
