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Fujitsu PRIMERGY RX500 S7, Operating Manual

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Fujitsu PRIMERGY RX500 S7 Operating Manual Download Page 85

RX500 S7

Operating Manual

85

Troubleshooting and tips

8.4

Flickering stripes on monitor screen

V

CAUTION!

Switch off the server immediately. Risk of damaging the server.

Monitor does not support the set horizontal frequency

Ê

Find out which horizontal frequency your monitor screen supports. You will 
find the horizontal frequency (also known as line frequency or horizontal 
deflection frequency) in the documentation for your monitor.

Ê

Refer to the documentation for your operating system or the software for the 
screen controller for details of how to set the correct horizontal frequency for 
your monitor, and follow the procedure accordingly.

8.5

No screen display or display drifts

The wrong horizontal frequency or resolution has been selected for the 
monitor or for the application program.

Ê

Find out which horizontal frequency your monitor screen supports. You will 
find the horizontal frequency (also known as line frequency or horizontal 
deflection frequency) in the documentation for your monitor.

Ê

Refer to the documentation for your operating system or the software for the 
screen controller for details of how to set the correct horizontal frequency for 
your monitor, and follow the procedure accordingly.

8.6

No mouse pointer displayed on screen

Mouse driver not loaded

Ê

Check whether the mouse driver is properly installed and is activated when 
the application program is started. Detailed information can be found in the 
user manuals for the mouse, the operating system and the application 
program.

Summary of Contents for PRIMERGY RX500 S7

Page 1: ...Operating Manual English PRIMERGY RX500 S7 Server Operating manual Edition June 2012 ...

Page 2: ... Copyright and Trademarks Copyright 2012 Fujitsu Technology Solutions GmbH All rights reserved Delivery subject to availability right of technical modifications reserved All hardware and software names used are trademarks of their respective manufacturers The contents of this manual may be revised without prior notice Fujitsu assumes no liability for damages to third party copyrights or other righ...

Page 3: ...onents Use of these components beyond their operating life may result in electrolyte leakage or depletion potentially causing emission of foul odor or smoke As a guideline in a normal office environment 25 C operating life is not expected to be reached within the maintenance support period 5 years However operating life may be reached more quickly if for example the product is used in a hot enviro...

Page 4: ...ter issued by JEITA the Japan Electronics and Information Technology Industries Association Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents which contain such technology should not be exported from Japan or transferred to non ...

Page 5: ...RX500 S7 Operating Manual Only for the Japanese market I Although described in this manual some sections do not apply to the Japanese market These options include CSS Customer Self Service ...

Page 6: ...Operating Manual RX500 S7 ...

Page 7: ...t information 33 4 1 Safety instructions 33 4 2 CE conformity 41 4 3 FCC Class A Compliance Statement 42 4 4 Transporting the server 43 4 5 Notes on installing the server in the rack 44 4 6 Environmental protection 45 5 Hardware installation 47 5 1 Unpacking the server 48 5 2 Installing removing the server into from the rack 49 5 3 Connecting devices to the server 51 5 4 Connecting the server to t...

Page 8: ...A controller 75 6 3 2 Configuring the SAS SATA RAID controller 76 6 3 3 Configuring the server and installing the operating system with the ServerView Installation Manager 77 6 3 4 Configuring the server and installing the operating system without the ServerView Installation Manager 78 6 4 Cleaning the server 79 7 Property and data protection 81 7 1 BIOS Setup security functions 81 8 Troubleshooti...

Page 9: ...messages at system boot 86 8 9 Added drive reported as defective 87 8 10 Error message on screen 87 8 11 Expansion cards or onboard devices not recognized 87 8 12 Temperature warning 87 8 13 No effect of keyboard or mouse 88 8 14 Optical drive cannot read data 88 ...

Page 10: ...Operating Manual RX500 S7 Contents ...

Page 11: ...p to 1536GB RAM inside the same 4U rack chassis without changing the server and rack infrastructure Its energy conscious design and usage of low voltage memory pays dividends in superior performance per Watt and higher expandability than with 2 socket server standards 1 1 Concept and target groups for this manual This operating manual describes how to install set up and operate your server This op...

Page 12: ...Suite as a printed copy Safety Notes and Regulations manual 安全上のご注意 for the Japanese market Warranty manual 保証書 for the Japanese market ServerView Suite Local Service Concept LSC manual Returning used devices manual and Service Desk leaflet サポート サービス for the Japanese market PRIMERGY RX500 S7 Server Upgrade and Maintenance Manual D3039 BIOS Setup Utility for PRIMERGY RX500 S7 Reference Manual Integ...

Page 13: ...page showing the online documentation available on the Internet can be found using the URL for EMEA market http manuals ts fujitsu com The PRIMERGY server documentation can be accessed using the Industry standard servers navigation option For the Japanese market Please refer to the following URL for the latest product manuals http jp fujitsu com platform server primergy manual Before using the pro...

Page 14: ...nu items Quotation marks indicate names of chapters and terms that are being emphasized Ê describes activities that must be performed in the order shown V CAUTION pay particular attention to texts marked with this symbol Failure to observe this warning may endanger your life destroy the system or lead to the loss of data I indicates additional information notes and tips ...

Page 15: ...er supply units Memory modules System fans Expansion cards For information on replacing these components see the PRIMERGY RX500 S7 Server Upgrade and Maintenance Manual CSS indicators on the control panel and on the back of the PRIMERGY server provide you with information if a CSS event arises You can also fit your server with a ServerView Local Service Panel which enables you to identify the type...

Page 16: ...atform Module TPM for safer storage of keys can be implemented as an option This module enables programs from third party manufacturers to store key information e g drive encryption using Windows Bitlocker Drive Encryption The TPM is activated via the BIOS system for more information refer to the D3039 BIOS Setup Utility for PRIMERGY RX500 S7 Reference Manual V CAUTION When using the TPM note the ...

Page 17: ...e SAS functionallity needs to be enabled separately by using a ROM1 SCU Key For more information on configuring the controller see section Configuring the onboard SAS SATA controller on page 75 SAS SATA RAID controller The server is available with the following SAS SATA RAID controllers for operating the internal SAS SATA hard disk drives Modular RAID 0 1 controller with MegaRAID functionality SAS...

Page 18: ... Industry Standard Servers Expansion Cards Storage Adapters LSI SAS SCSI RAID Controllers Accessible drives The server has two bays for accessible drives a 5 25 0 5 inch bay for slimline optical drives a 5 25 1 6 inch bay for backup drives Power supply units PSUs In its basic configuration level the server has one hot plug PSU 800 W that adjust automatically to any mains voltage in the range 100 V...

Page 19: ...s been configured for appropriately in the BIOS The deactivated memory bank is no longer used and the faulty memory module can be replaced at the next opportunity In order to be able to use the hot spare memory function all occupied memory banks should be equipped with identical memory modules Memory modules can be protected against failure by mirroring Memory Mirroring Memory Mirroring is roughly...

Page 20: ...L Power Management for the managed server depending on its system status Power Consumption Management Connecting virtual drives as remote storage Text based and graphic console bypass Advanced Video Redirection Remote Storage Command Line Interface CLI Simple interactive or script based iRMC S3 configuration Customer Self Service CSS iRMC S3 s own user management Multi computer global iRMC S3 user...

Page 21: ...age via USB Remote power on Intrusion detection in the floorstand model Temperature monitoring of the CPU and the surrounding area Detailed status and error reports for processors and main memory Watchdog timer for Automatic Server Reconfiguration and Restart ASR R in the event that memory modules or processors fail Power monitoring End of life monitoring of fans with prompt notification before fa...

Page 22: ...reas of all components that can be touched without damaging them are also marked green PRIMERGY diagnostic LEDs fitted on the system board indicate which component memory module processor fan or expansion card is not functioning properly The Flash EPROM program supplied with the Fujitsu utilities supports a fast BIOS update With the iRMC S3 integrated Remote Management Controller on the system boa...

Page 23: ...a reduction in the total cost of ownership and an excellent return on investment for the remote management solution The administrator can access all system information and information from the sensors such as fan speeds or voltages via the iRMC S3 s Web interface see section iRMC S3 with integrated management LAN connector on page 20 You can also start the text based or graphic console bypass Adva...

Page 24: ...ory slots 48 12 DIMMs per CPU 4 channels with 3 slots per channel Memory slot type DIMM DDR3 Memory capacity min max 8 GB 1536 GB Memory protection Advanced ECC Memory Scrubbing SDDC Chipkill Memory Mirroring support Rank sparing memory support Memory notes Max 8 memory modules CPU with quad rank RDIMM max 12 memory modules CPU with single or dual rank RDIMM or single dual rank or quad rank Load R...

Page 25: ...Modular On Board LAN 2 x 10 Gbit s is configured Front management LAN connector as option RAID Controller RAID 5 6 Ctrl HDD SAS 6 Gb LSI 8 ports ext RAID level 0 1 10 5 50 6 60 1024 MB Cache Optional FBU based on LSI SAS2208 Integrated RAID 5 6 Ctrl HDD SAS 6 Gb Fujitsu 8 ports int RAID level 0 1 10 5 50 6 60 1024 MB Cache Optional FBU based on LSI SAS2208 Integrated RAID 0 1 Ctrl SAS SATA 6 Gb Fu...

Page 26: ...ontroller and 1 is reserved for Modular LAN controller PCI Express 3 0 x16 2 x full height Slot notes One PCIe Gen3 x8 slot may be occupied with a modular LAN controller if configured One PCIe Gen3 x8 slot may be occupied with a modular RAID controller if configured Important 7 PCIe x8 slots are supported with the 1 2 processor 4 additional PCIe x8 slots are supported only with 3 4 processor Hard ...

Page 27: ...on indicator orange green HDD SSD error indicator orange PSU error indicator orange Temperature error indicator orange CPU error indicator orange Memory error indicator orange Fan error indicator orange CSS indicator yellow Status LED at system rear side Global error CSS ID indicator orange yellow blue LAN link transfer indicator green LAN speed indicator green yellow Service display optional Serv...

Page 28: ...th Rack 743 mm Weight up to 35 kg Weight notes Weight may vary depending on actual configuration Rack mounting kit Rack mounting kit as option Environment class 3K2 Environment class 2K2 EN 60721 IEC 721 Part 3 3 EN 60721 IEC 721 Part 3 2 Temperature Operation 3K2 10 C 35 C Transport 2K2 25 C 60 C Humidity 10 85 non condensing Sound power level LWAd ISO 9296 7 0 B standby 7 0 B operation Sound pre...

Page 29: ...ting Manual or Technical Manual supplied with the graphics controller Rated voltage range 100 V 240 V Frequency 47 Hz 63 Hz Rated current with basic configuration 8 0 A 3 3 A 100 V 240 V Max rated current 14 0 A 5 8 A 100 V 240 V Active power min configuration 160 W Active power max configuration 1400 W Apparent power 1470 VA Heat dissipation 5040 0 kj h 4777 0 BTU h Main power fuse 16 A PSU Prote...

Page 30: ...07 USA Canada CSA C22 2 No 60950 1 07 2ed UL 60950 1 2ed Taiwan CNS 14336 China GB 4943 Electromagnetic compatibility International CISPR 22 Europe EN 55022 Class A EN 55024 EN 61000 3 2 EN 61000 3 3 ETSI 300386 USA Canada 47CFR part 15 Class A ICES 003 Taiwan CNS 13438 Class A China GB 9245 GB 17625 Japan VCCI Class A JEITA Korea KN 22 KN 24 CE marking to EU directives Low Voltage Directive 2006 ...

Page 31: ...te see section Unpacking the server on page 48 Ê Make sure that you have all necessary manuals see Documentation overview on page 12 print out the PDF files if required Ê Components that have been ordered additionally may be delivered loose with the server For mounting refer to the original component documentation Ê Install the server in the rack see section Installing removing the server into fro...

Page 32: ...View Suite Server Installation and Deployment Configuration information can also be found in section Configuring the server and installing the operating system with the ServerView Installation Manager on page 77 Local configuration and installation with or without the ServerView Installation Manager see section Configuring the server and installing the operating system with the ServerView Installa...

Page 33: ...formed by technical specialists A technical specialist is a person who is trained to install the server including hardware and software Repairs to the device that do not relate to CSS failures shall be performed by service personnel Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability Any failure to observe the guidelines ...

Page 34: ...that protects it from impacts and jolts Installation and operation V CAUTION This unit should not be operated in ambient temperatures above 35 C If the unit is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector the power supply s fuse protection must comply with the requirements for non industrial power supply networks for type A conne...

Page 35: ...elded Ethernet cabling has to comply with EN 50173 and EN 50174 1 2 standards or ISO IEC 11801 standard respectively The minimum requirement is a Category 5 shielded cable for 10 100 Ethernet or a Category 5e cable for Gigabit Ethernet Route the cables in such a way that they do not create a potential hazard make sure no one can trip over them and that they cannot be damaged When connecting the se...

Page 36: ...warranty is void if the server is damaged during installation or replacement of system expansions Only set screen resolutions and refresh rates that are specified in the operating manual for the monitor Otherwise you may damage your monitor If you are in any doubt contact your sales outlet or customer service center Before installing removing internal options to from the server turn off the server...

Page 37: ...th identical batteries or with a type recommended by the manufacturer refer to the PRIMERGY RX500 S7 Server Upgrade and Maintenance Manual Do not throw batteries into the trash can Batteries must be disposed of in accordance with local regulations concerning special waste Replace the lithium battery on the system board in accordance with the instructions in the PRIMERGY RX500 S7 Server Upgrade and...

Page 38: ...uipment damage and can fly out of the device danger of injury particularly to uncovered body parts such as the face or neck High humidity and airborne dust levels are to be avoided Electric shocks and or server failures may be caused by liquids such as water or metallic items such as paper clips entering a drive Shocks and vibrations are also to be avoided Do not insert any objects other than the ...

Page 39: ...e the CD DVD BD with a soft dry cloth then let it air dry Do not dry the CD DVD BD using devices such as a hair dryer To avoid dust damage and deformation keep the CD DVD BD in its case whenever it is not in use Do not store CDs DVDs BDs at high temperatures Areas exposed to prolonged direct sunlight or near heating appliances are to be avoided I You can prevent damage from the optical drive and t...

Page 40: ...ectrostatic charge Wear a suitable grounding cable that connects you to the external chassis of the system unit Always hold components with ESDs at the edges or at the points marked green touch points Do not touch any connectors or conduction paths on an ESD Place all the components on a pad which is free of electrostatic charge I For a detailed description of how to handle ESD components see the ...

Page 41: ...erating manual and the other documentation close to the device All documentation must be included if the equipment is passed on to a third party 4 2 CE conformity The system complies with the requirements of the EC directives 2004 108 EC regarding Electromagnetic Compatibility and 2006 95 EC Low Voltage Directive This is indicated by the CE marking CE Communauté Européenne ...

Page 42: ...l interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver...

Page 43: ...server in its original packaging or in packaging that protects it from impacts and jolts Do not unpack the server until it is at its installation location If you need to lift or transport the server ask other people to help you Never lift or carry the device by the Quick Release Levers QRLs on the front panel ...

Page 44: ...ith the corresponding rack When installing the rack make sure that the anti tilt mechanism is correctly fitted Do not extend more than one unit out of the rack simultaneously even if the tilt protection is in place If several units are simultaneously extended from the rack there is a risk that the rack could tip over See the safety information of the rack and the warning label Only for the EMEA ma...

Page 45: ...tly switched on should be switched off until they are needed as well as during long breaks and after completion of work Packaging information This packaging information doesn t apply to the Japanese market Do not throw away the packaging You may need it later for transporting the system If possible the equipment should only be transported in its original packaging Information on handling consumabl...

Page 46: ...d devices manual via your local Fujitsu branch or from our recycling center in Paderborn Fujitsu Technology Solutions Recycling Center D 33106 Paderborn Tel 49 5251 525 1410 Fax 49 5251 525 32 1410 The device must not be disposed of with domestic waste This device is labeled in compliance with European directive 2002 96 EC on waste electrical and electronic equipment WEEE This directive sets the f...

Page 47: ... and heat Make sure that the server is acclimatized for the time indicated in this table before putting it into operation In the table Acclimatization time the temperature difference refers to the difference between the operating environment temperature and the temperature to which the server was exposed previously outside transport or storage temperature Temperature difference C Minimum acclimati...

Page 48: ...the server to the place where you want to set it up Ê Unpack all individual parts Keep the original packaging in case you want to transport the server again applies only to EMEA market Ê Check the delivery for any damage during transport Ê Check whether the items delivered match the details on the delivery note The product name and serial number of the product can be found on the ID card see secti...

Page 49: ...lation of PRIMERGY servers PRIMECENTER rack PRIMECENTER M1 rack DataCenter rack 19 inch standard rack for the Japanese market 19 inch slim rack for the Japanese market I For information on mounting the server in the rack please refer to the Mounting Instructions provided with the Rack Mounting Kit Further information you find in the manual of your rack system For the Japanese market please refer a...

Page 50: ...ing a linear alignment feature to ensure that they can be adjusted to different rack depths Asymmetrical PRIMECENTER Rack and DataCenter Rack provide an enhanced cable management in the lateral rack area 3rd party racks I Installation in most current rack systems from other manufacturers 3rd party racks is also supported For details please contact your sales representative ...

Page 51: ...ntenance Manual Figure 2 Connection panel on the rear The corresponding indicators are explained in section Rear of server on page 68 I Some of the devices connected require special software e g drivers see documentation for the connected device Ê Connect the devices 1 Standard LAN connector LAN 2 4 2 USB connectors black 2 Management LAN connector 5 Video connector blue 3 Shared LAN connector LAN...

Page 52: ...ives are connected simultaneously these USB connectors may be switched off Connecting the keyboard mouse and monitor Ê Connect the monitor the keyboard and the mouse to the standard ports of the server see figure 2 on page 51 Ê Connect the power cord of the monitor to a grounded mains outlet of the in house mains and or to the mains socket strip of the rack V CAUTION The rated current for the moni...

Page 53: ...GY RX500 S7 Server Upgrade and Maintenance Manual I To provide true phase redundancy the PSUs should be connected to different AC power sources If one AC power source should fail the server will still continue to run V CAUTION The server is automatically set to a mains voltage in the range 100 V 240 V You may only operate the server if its rated voltage range corresponds to the local mains voltage...

Page 54: ...lated connectors cannot be disconnected from the server accidentally 5 4 1 1 Mounting cable brackets If the cable bracket has not yet been mounted to the PSU proceed as follows Figure 4 Preparing a cable bracket Ê Press down on the locking lever on the cable bracket 1 and pull the loop away from the cable bracket anchorage as far as it will go 2 ...

Page 55: ...anual 55 Hardware installation Figure 5 Mounting the cable bracket Ê Clip the cable bracket into the mounting hole on the power supply module as shown I Once attached a cable bracket cannot be removed from the PSU anymore ...

Page 56: ...rds A Ê Connect the power cord to the power supply unit 1 Ê Run the power cord through the PSU cable bracket as shown 2 Ê Ensure that the PSU indicator lights up green I For further information on the PSU operation status refer to section Indicator of hot plug power supply unit PSU on page 71 Figure 7 Securing power cords B ...

Page 57: ...cable bracket onto the cord grip as shown Figure 8 Securing power cords C Ê Ensure that the loop on the cable bracket is properly seated on the cord grip 1 Ê Close the loop around the cord grip as shown 2 to secure the power cord Ê Secure all remaining power cords accordingly ...

Page 58: ...ng cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs from the properly grounded power outlets Ê Connect all cables to the server and peripherals Ê Plug all data communication cables into the utility sockets Ê Plug all power cords into the properly grounded power outlets Disconnecting cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs from ...

Page 59: ...lectromagnetic compatibility All data and signal cables must have sufficient shielding The use of cable type S FTP Cat5 or better is recommended Use of unshielded or badly shielded cables may lead to increased emission of interference and or reduced fault tolerance of the device ...

Page 60: ...60 Operating Manual RX500 S7 Hardware installation ...

Page 61: ...D error indicator 11 Power on indicator 2 PSU error indicator 12 On Off button 3 Temperature error indicator 13 NMI button 4 CPU error indicator 14 Reset button 5 Memory error indicator 15 ID button 6 Fan error indicator 16 USB connector 7 ID indicator 17 USB connector 8 CSS indicator 18 Front management LAN connector optional 9 Global Error indicator 19 Optional Front VGA 10 HDD SSD activity indi...

Page 62: ...0 S7 Server Upgrade and Maintenance manual 6 1 1 1 ID card Figure 10 ID card You can pull out the ID card as far as it will go and push it back again The ID card contains various system information such as the product name serial number order number MAC addresses and DNS name in the Japanese market only the product name and the serial number ...

Page 63: ...f data I The On Off button does not disconnect the server from the mains voltage To disconnect from the mains completely remove the power plug s NMI NMI button V CAUTION Do not press Risk of loss of data The NMI button may only be used by service personnel RST Reset button Pressing the reset button reboots the system V CAUTION Risk of loss of data ID ID button ID LED lights up blue on the front an...

Page 64: ...bal Error indicator orange Lights up orange if a prefailure event has been detected that requires precautionary service intervention Flashes orange if an error was detected that requires service intervention Does not light up if there is no critical event If the event is still acute after a power cycle the indicator is activated after the restart The indicator also lights up in standby mode You ca...

Page 65: ...em is OK If the event is still acute after a power cycle the indicator is activated after the restart The indicator also lights up in standby mode For more information on the CSS concept see Customer Self Service CSS on page 15 ID ID indicator blue Lights up blue when the system has been selected by pressing the ID button To deactivate press the button again The ID indicator can also be activated ...

Page 66: ...t light HDD inactive drive inactive 2 LED orange HDD FAULT indicator orange in conjunction with a RAID controller Does not light no HDD error Lights up HDD Faulty or Rebuild Stopped drive defective needs replacing a rebuild process was stopped or the HDD module is not correctly inserted Slow flashing HDD Rebuild the data is being restored after changing a drive Fast flashing HDD Identify Four fast...

Page 67: ...ULT orange in conjunction with a RAID controller Does not light no error Lights up Faulty or Rebuild Stopped drive defective needs replacing a rebuild process was stopped or the module is not correctly inserted Slow flashing Rebuild the data is being restored after changing a drive Fast flashing Identify Four fast blinks pause Predicted Fault Two fast flashes pause Hot Spare Hot spare drive active...

Page 68: ...Lights up yellow if a prefailure event was detected for a CSS component that you can fix yourself for reasons of precaution with the CSS concept Flashes yellow if an error was detected that you can fix yourself with the CSS concept Does not light up when the system is OK If the event is still acute after a power cycle the indicator is activated after the restart The indicator also lights up in sta...

Page 69: ...s activated after the restart The indicator also lights up in standby mode You can find more details on the indicated errors in the System Event Log SEL on the ServerView Local Service Panel in the ServerView Operations Manager or via the iRMC S3 s Web interface ID ID indicator blue Lights up blue when the system has been selected by pressing the ID button To deactivate press the button again The ...

Page 70: ...r Steady green signal when a LAN connection exists Remains dark when no LAN connection exists Flashes green when LAN transfer takes place 2 LAN speed indicator Steady yellow signal in the event of a LAN transfer rate of 1 Gbit s Steady green signal in the event of a LAN transfer rate of 100 Mbit s Remains dark in the event of a LAN transfer rate of 10 Mbit s ...

Page 71: ...Setup Utility for PRIMERGY RX500 S7 Reference Manual Indicator of hot plug power supply unit PSU Figure 15 Indicator on hot plug PSU 1 Indicator of hot plug PSU bicolor Flashes green when the server is switched off but mains voltage is present standby mode Lights up green when the server is switched on and functioning properly Lights up orange in case of OCP OVP or when the fan of the powersupply ...

Page 72: ...vironment range 10 35 C For details on the operating environment refer to Safety Precautions When operating the device outside of this operating environment the server may operate improperly and data loss may occur Furthermore Fujitsu cannot be held responsible for any related damage malfunction or loss of data etc Be sure to wait for 10 seconds or more after shutdown before turning the server on ...

Page 73: ... Power on indicator see figure 9 on page 61 lights up green Ê Shut down the operating system properly The server is switched off automatically and enters standby mode The power on indicator lights up orange I If the operating system does not switch off the server automatically press the On Off button for at least four seconds and or send a corresponding control signal for power button override Oth...

Page 74: ...ing off the power Windows Server 2008 The operation of the power switch can be specified as Do Nothing Stand by Hibernate and Shutdown depending on the OS settings The default is Shutdown On this server functions corresponding to Stand by and Hibernate are supported as BIOS and hardware functions However some drivers and software installed in the server do not support these functions For this reas...

Page 75: ...n Manager is recommended I The controller has its own configuration utility For further information refer to the Embedded MegaRAID Software User s Guide on the ServerView Suite DVD 2 under Industry Standard Servers Expansion Cards Storage Adapters LSI SAS SCSI RAID Controllers I The SAS functionality needs to be enabled separately by using a ROM1 SCU Key I Descriptions of operating systems not cov...

Page 76: ...S Software User s Guide on the ServerView Suite DVD 2 under Industry Standard Servers Expansion Cards Storage Adapters LSI Configuration Software Further information on modular RAID controllers is provided in the Modular RAID Controller Installation Guide on the ServerView Suite DVD 2 under Industry Standard Servers Expansion Cards Storage Adapters LSI SAS SCSI RAID Controllers I Descriptions of o...

Page 77: ...ion files for unattended installation of several PRIMERGY servers with identical hardware configurations Installation of drivers and additional software I The software that can be installed depends on your server s hardware configuration This configuration is detected automatically I Descriptions of operating systems not covered in the RAID controller manual are provided in the corresponding readm...

Page 78: ...e controller as described in section Configuring the SAS SATA RAID controller on page 76 Configuring SAS SATA RAID controller with MegaRAID functionality Configure the controller as described in section Configuring the SAS SATA RAID controller on page 76 Installing the operating system Ê Insert the CD DVD for the operating system you want to install Ê Reboot the server Ê Follow the instructions on...

Page 79: ...gents that contain abrasives or may corrode plastic Ensure that no liquid enters the system Ensure that the ventilation areas of the server and the monitor are clear Do not use any cleaning sprays including flammable types It may cause a device failure or a fire Clean the keyboard and the mouse with a disinfecting cloth Wipe the server and monitor casing with a dry cloth If particularly dirty use ...

Page 80: ...80 Operating Manual RX500 S7 Starting up and operation ...

Page 81: ...the security functions of the BIOSSetup 7 1 BIOS Setup security functions The Security menu in BIOS Setup offers various options for protecting your data from unauthorized access By combining these options you can also achieve optimum protection for your system I A detailed description of the Security menu and how to assign passwords can be found in the D3039 BIOS Setup Utility for PRIMERGY RX500 ...

Page 82: ...82 Operating Manual RX500 S7 Property and data protection ...

Page 83: ...ist of the steps performed and the circumstances that led to the fault Also make a list of any error messages that were displayed Ê Switch off the server Ê Contact our customer service team 8 1 Power on indicator remains unlit The power on indicator remains dark after you switch on your device Power cable incorrectly connected Ê Make sure that the power cable s is are correctly connected to the se...

Page 84: ...riate password Brightness control is set to dark Ê Set the brightness control on the monitor to light For detailed information refer to the operating manual supplied with your monitor Power cable or monitor cable not connected Ê Switch off the monitor and the server Ê Check whether the power cable is properly connected to the monitor and to the grounded power outlet Ê Check whether the monitor cab...

Page 85: ...een display or display drifts The wrong horizontal frequency or resolution has been selected for the monitor or for the application program Ê Find out which horizontal frequency your monitor screen supports You will find the horizontal frequency also known as line frequency or horizontal deflection frequency in the documentation for your monitor Ê Refer to the documentation for your operating syst...

Page 86: ...ntact our customer service team 8 8 Hard disk drive error messages at system boot Various hard disk drive error messages may occur when the system is rebooted These error messages are caused by modifications in the selected RAID configuration RAID controller configuration incorrect Ê Check and correct the settings for the drives using the RAID controller configuration program I Further information...

Page 87: ...components and programs on the ServerView Suite DVD 2 8 11 Expansion cards or onboard devices not recognized When an expansion card is added other expansion cards or onboard devices might not be recognized Ê Reinstall the drivers for the expansion cards or onboard devices that are not recognized 8 12 Temperature warning A temperature warning is output to the hardware event log and OS event log or ...

Page 88: ... cursor does not move Ê Check to see whether the keyboard and mouse are connected properly If they are not connected or you replaced them yourself then connect the cables to the server 8 14 Optical drive cannot read data Ê Check to see whether the CD DVD BD is inserted properly If it is not inserted correctly insert the disk so that the label is facing up Ê Check to see whether the CD DVD BD is no...

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