Fujitsu PRIMERGY RX4770 M2 Operating Manual Download Page 39

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RX4770 M2

Operating Manual

Important information

4.4

Transporting the server

CAUTION!

Only transport the server in its original packaging or in packaging that
protects it from impacts and jolts. Do not unpack the server until it is at its
installation location.

If you need to lift or transport the server, ask other people to help you.

4.5

Notes on installation in the system unit

CAUTION!

Beware of the energy hazard at the midplane contacts of the system unit.
A short circuit on these contacts may damage the system.

Summary of Contents for PRIMERGY RX4770 M2

Page 1: ...Operating Manual English FUJITSU Server PRIMERGY RX4770 M2 Operating Manual Edition April 2015 ...

Page 2: ...tation mbH www cognitas de Copyright 2015 Fujitsu Technology Solutions GmbH All rights reserved Delivery subject to availability right of technical modifications reserved All hardware and software names used are trademarks of their respective manufacturers The contents of this manual may be revised without prior notice Fujitsu assumes no liability for damages to third party copyrights or other rig...

Page 3: ...e components beyond their operating life may result in electrolyte leakage or depletion potentially causing emission of foul odor or smoke As a guideline in a normal office environment 25 C operating life is not expected to be reached within the maintenance support period 5 years However operating life may be reached more quickly if for example the product is used in a hot environment The customer...

Page 4: ...omputer issued by JEITA the Japan Electronics and Information Technology Industries Association Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents which contain such technology should not be exported from Japan or transferred to ...

Page 5: ...ting Manual Only for the Japanese market I Although described in this manual some sections do not apply to the Japanese market These options and routines include CSS Customer Self Service Replacing the lithium battery ...

Page 6: ...Operating Manual RX4770 M2 ...

Page 7: ...t information 31 4 1 Safety instructions 31 4 2 CE conformity 37 4 3 FCC Class A Compliance Statement 37 4 4 Transporting the server 39 4 5 Notes on installation in the system unit 39 4 6 Environmental protection 40 5 Hardware installation 43 5 1 Unpacking the server 44 5 2 Rack installation removal of server 45 5 2 1 Rack system requirements 45 5 2 2 Mounting the server into the rack 48 5 3 Conne...

Page 8: ...rs on the connector panel LAN indicators 70 6 1 2 3 Indicators on the hot plug power supply units 71 6 2 Switching the server on and off 72 6 3 Configuring the server 74 6 3 1 Configuring the SAS SATA RAID controller card 74 6 3 2 Configuring the server and installing the operating system with the ServerView Installation Manager 75 6 3 3 Configuring the server and installing the operating system w...

Page 9: ...ing Manual Contents 8 5 No screen display or display drifts 81 8 6 Incorrect date and time 82 8 7 Drives reported as dead when starting system 82 8 8 Added drive reported as defective 82 8 9 Error message on screen 83 ...

Page 10: ...Operating Manual RX4770 M2 Contents ...

Page 11: ...Analysis PDA and Automatic Server Reconfiguration and Restart ASR R Security functions in the BIOS Setup and on the system board protect the data on the server against manipulation Additional security is provided by the lockable rack door The server occupies 4 height units HU in the rack 1 1 Concept and target groups for this manual This operating manual describes how to install set up and operate...

Page 12: ...anual D3349 BIOS Setup Utility for FUJITSU Server PRIMERGY RX4770 M2 Reference Manual I All documentation on PRIMERGY hardware and ServerView software is available online from the Fujitsu manuals server at For the global market http manuals ts fujitsu com For the Japanese market http jp fujitsu com platform server primergy manual The complete PRIMERGY documentation set can also be downloaded as a ...

Page 13: ... items Quotation marks indicate names of chapters and terms that are being emphasized Ê describes activities that must be performed in the order shown V CAUTION pay particular attention to texts marked with this symbol Failure to observe this warning may endanger your life destroy the system or lead to the loss of data I indicates additional information notes and tips ...

Page 14: ...14 Operating Manual RX4770 M2 Preface ...

Page 15: ...er supply units Memory modules Hot plug system fans Expansion cards For information on replacing these components see the FUJITSU Server PRIMERGY RX4770 M2 Server Upgrade and Maintenance Manual CSS indicators on the control panel and on the back of the PRIMERGY server provide you with information if a CSS event arises In addition CSS errors are displayed in the ServerView Operations Manager the se...

Page 16: ...s are connected to the SAS SATA backplane wirelessly This allows HDD SSD modules to be plugged in or pulled out easily The hard disk system is designed for SAS SATA with one channel for each hard disk drive If the server has the corresponding RAID configuration the HDD SSD modules can also be replaced during operation SAS SATA controller card optionally with RAID controller The SAS SATA controller...

Page 17: ...m that has the Cool safe Advanced Thermal Design Option only components that support the higher operating range my be installed Further information on this is available in the configurator High level of availability and data security When memory data is accessed 1 bit errors in the main memory are identified and automatically corrected with the ECC Error Correcting Code method The memory modules u...

Page 18: ...nal reliability is provided by the hot plug HDD SSD modules fans and power supply units iRMC S4 with integrated management LAN connector The iRMC S4 integrated Remote Management Controller is a Baseboard Management Controller BMC with integrated management LAN connector and expanded functionality that was previously only available with additional plug in cards In this way the iRMC S4 enables compl...

Page 19: ...gement Server management is implemented using the ServerView Operations Manager supplied and the PDA Prefailure Detection and Analysis technology from Fujitsu PDA reports the threat of a system error or overload at an early stage allowing preventive measures to be taken The ServerView Operations Manager enables the management of all PRIMERGY servers in the network via a central console The ServerV...

Page 20: ...ck and simple maintenance The handles and locks touch points used to exchange components are colored green to ensure simple and immediate recognition In order to prevent the components from being damaged by incorrect handling when they are being installed and removed the areas of all components that can be touched without damaging them are also marked green PRIMERGY diagnostic LEDs fitted on the s...

Page 21: ...leads to a reduction in the total cost of ownership and an excellent return on investment for the remote management solution The administrator can access all system information and information from the sensors such as fan speeds or voltages via the iRMC S4 s Web interface see section iRMC S4 with integrated management LAN connector on page 18 You can also start the text based or graphic console by...

Page 22: ...ted on 8 memory boards with 12 slots each Memory slot type DIMM DDR4 1333 1600 1866 RDIMM LR DIMM Memory capacity from to Min 32 GB Max 6144 GB Memory protection Advanced ECC SDDC Memory mirroring support Hot spare memory support Memory notes Memory modules are installed on memory boards 12 DIMM slots per memory board Two memory boards are preinstalled in base unit further memory boards as option ...

Page 23: ...AN port for iRMC S4 10 100 1000 Mbit s Service LAN traffic can be switched to shared onboard Gbit LAN port RAID Controller 8 port RAID 0 1 or RAID 5 6 controller as option Remote Management Controller Integrated Remote Management Controller iRMC S4 32 MB attached memory incl graphics controller IPMI 2 0 compatible Trusted Platform Module TPM Infineon separate module TCG V1 2 compliant option PCI E...

Page 24: ...options described in relevant system configurator Number of fans 8 Fan configuration hot plug Operating buttons On off switch NMI button Reset button ID button Status LEDs Global error indicator orange ID Indicator blue HDD SSD activity indicator green Power on indicator green AC connected indicator green At system rear side Global error indicator orange CSS indicator orange ID Indicator blue Serv...

Page 25: ...k 4 U 19 rackmount Yes Mounting cable depth rack 100 mm 1000 mm rack recommended Weight minimum 32 kg maximum 46 kg actual weight may vary depending on configuration Rack integration kit rack integration kit as option Environment class 3K2 Environment class 2K2 EN 60721 IEC 721 Part 3 3 EN 60721 IEC 721 Part 3 2 Temperature Operation 3K2 5 C 40 C with Cool safe ATD 10 C 35 C without Cool safe ATD ...

Page 26: ... building installation see above Earthed socket outlets have to be used protection class I device Electrical ratings 100 240 V 24 16 A or 200 240 V 20 A Frequency 50 Hz 60 Hz Current basic configuration 3 7 A 200 V Max current 24 A 16 A 100 V 200 V Active power min typical configuration 1800 W Active power max typical configuration 1800 W Apparent power typical configuration 1830 VA Active power m...

Page 27: ...2 2 No 60950 1 07 2ed UL 60950 1 2ed Taiwan CNS 14336 China GB 4943 Electromagnetic compatibility International CISPR 22 Europe EN 55022 Class A EN 55024 EN 61000 3 2 EN 61000 3 3 ETSI 300386 USA Canada 47CFR part 15 Class A ICES 003 Taiwan CNS 13438 Class A China GB 9245 GB 17625 Japan VCCI Class A JEITA Korea KN 22 KN 24 CE marking to EU directives Low Voltage Directive 2006 95 EC Electromagneti...

Page 28: ...28 Operating Manual RX4770 M2 Functional overview ...

Page 29: ...age 12 print out the PDF files if required Ê Install the server in your system unit see section Hardware installation on page 43 Ê Familiarize yourself with the controls and indicators on the front of the server see Starting up and operation on page 61 Ê Install the operating system and applications on the server When doing so you have the following options Clone the server from a remote image ser...

Page 30: ...ing system that is not supported by ServerView Installation Manager you can of course install it directly without ServerView Installation Manager I For more information about installing the server remotely or locally please refer to the ServerView Installation Manager user guide You can find a description of how to clone server in the ServerView Deployment Manager user guide on the Fujitsu manuals...

Page 31: ...med by technical specialists A technical specialist is a person who is trained to install the server including hardware and software Repairs to the device that do not relate to CSS failures shall be performed by service personnel Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability Any failure to observe the guidelines in ...

Page 32: ...fe Advanced Thermal Design option allows you to operate the system within a wider temperature range of 5 C to 40 C If the device is integrated in an installation that receives power from an industrial public power supply network with the IEC309 connector the public power supply protection must comply with the requirements for non industrial public power supply networks for the type A connector The...

Page 33: ...rules governing safety electromagnetic compatibility and telecommunications terminal equipment If you install other extensions you may damage the system or violate these safety regulations You can find out which system extensions are suitable from the customer service center or your sales outlet The components marked with a warning label e g lightning symbol may only be opened removed or exchanged...

Page 34: ...e marking is provided with the chemical symbol of the heavy metal decisive for the classification as a pollutant Cd Cadmium Hg Mercury Pb Lead Working with CDs DVDs BDs and optical drives When working with devices with optical drives these instructions must be followed V CAUTION Only use CDs DVDs BDs that are in perfect condition in order to prevent data loss equipment damage and injury Check each...

Page 35: ...avoid contact with the disk surface Do not contaminate the CD DVD BD surface with fingerprints oil dust etc If dirty clean with a soft dry cloth wiping from the center to the edge Do not use benzene thinners water record sprays antistatic agents or silicone impregnated cloth Be careful not to damage the CD DVD BD surface Keep the CDs DVDs BDs away from heat sources Do not bend or place heavy objec...

Page 36: ...ect sunlight Laser information The optical drive complies with IEC 60825 1 laser class 1 V CAUTION The optical drive contains a light emitting diode LED which under certain circumstances produces a laser beam stronger than laser class 1 Looking directly at this beam is dangerous Never remove parts of the optical drive casing Modules with Electrostatic Sensitive Devices Modules with electrostatic s...

Page 37: ...ESD S20 20 Other important information During cleaning observe the instructions in section Cleaning the server on page 76 Keep this operating manual and the other documentation such as the Upgrade and Maintenance Manual documentation DVD close to the device All documentation must be included if the equipment is passed on to a third party 4 2 CE conformity 4 3 FCC Class A Compliance Statement If th...

Page 38: ...ncouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Fujitsu is not responsible for any radio ...

Page 39: ...hat protects it from impacts and jolts Do not unpack the server until it is at its installation location If you need to lift or transport the server ask other people to help you 4 5 Notes on installation in the system unit V CAUTION Beware of the energy hazard at the midplane contacts of the system unit A short circuit on these contacts may damage the system ...

Page 40: ...ntly switched on should be switched off until they are needed as well as during long breaks and after completion of work Packaging information This packaging information doesn t apply to the Japanese market Do not throw away the packaging You may need it later for transporting the system If possible the equipment should only be transported in its original packaging Information on handling consumab...

Page 41: ...d devices manual via your local Fujitsu branch or from our recycling center in Paderborn Fujitsu Technology Solutions Recycling Center D 33106 Paderborn Tel 49 5251 525 1410 Fax 49 5251 525 32 1410 The device must not be disposed of with domestic waste This device is labeled in compliance with European directive 2002 96 EC on waste electrical and electronic equipment WEEE This directive sets the f...

Page 42: ...42 Operating Manual RX4770 M2 Important information ...

Page 43: ... and heat Make sure that the server is acclimatized for the time indicated in this table before putting it into operation In the table Acclimatization time the temperature difference refers to the difference between the operating environment temperature and the temperature to which the server was exposed previously outside transport or storage temperature Temperature difference C Minimum acclimati...

Page 44: ...rt the server to the place where you want to set it up Ê Unpack all individual parts Keep the original packaging in case you want to transport the server again applies only to global market Ê Check the delivery for any damage during transport Ê Check whether the items delivered match the details on the delivery note The product name and serial number of the product can be found on the ID card see ...

Page 45: ...nts The rack systems from Fujitsu PRIMECENTER Rack DataCenter Rack and 19 inch standard rack for the Japanese market support the installation of PRIMERGY servers Installation in most current rack systems from other manufacturers 3rd party racks is also supported To accommodate the ventilation concept and ensure proper ventilation any unused areas in the rack must be sealed using dummy covers The p...

Page 46: ...meserver fujitsu com primergy peripheral rack 3rd party racks Certain general conditions must be met Installation dimensions see the dimensions shown in figure 2 on page 47 1 Front of rack 2 Rear of rack A Rack depth comparison PRIMECENTER Rack 940 1000 1100 mm B Rack width comparison PRIMECENTER rack 700 mm C Clearance for 19 installation level C1 Front 19 installation level C2 Rear 19 installati...

Page 47: ...RX4770 M2 Operating Manual 47 Hardware installation Figure 2 Mechanical requirements 735 770 mm 100 mm 1 6mm ...

Page 48: ...obstructed air intake in the rack front and air discharge in the rear cover of the rack are essential for ventilation of the installed server In general the ventilation concept ensures that the necessary cooling is achieved by the horizontal self ventilation of the installed devices air flow from the front to the rear Power supply For installation in third party racks you must ensure that the appr...

Page 49: ...rds installed e g optional SAS connector I Some of the devices that can be connected may require special software e g drivers see the documentation for the connected device Figure 3 Connectors on the front On the front of the server are a video connector 1 and three USB connectors 2 I The two video connectors on the front and rear see figure 4 on page 50 can only be used alternatively the connecto...

Page 50: ...ate PS 2 connectors for them Connecting the monitor Ê Plug the data cable for the monitor into the video connector on the server Alternatively the video connector at the front or the rear of the server can be used 1 Serial connector COM1 5 Management LAN connector 2 Fibre glass connector optional Shared LAN 1 6 2x USB connector 3 Fibre glass connector optional Shared LAN 2 7 System LAN connector S...

Page 51: ...RX4770 M2 Operating Manual 51 Hardware installation Ê Connect the power cord of the monitor to a grounded mains outlet of the in house mains and or into the mains socket strip of the rack ...

Page 52: ...PDB The total system is rated 100 240 V 24 16 A 50 60 Hz or 200 240 V 20 A depending on PSU model used refer to your system s rating plate The minimum system configuration requires installation of at least two PSUs The PSU is considered hot swappable The system can be configured to support True AC redundancy or non AC redundancy I True AC redundancy is recommended for systems used for critical bus...

Page 53: ...SUs can be connected to a single or multiple AC sources PSU Configuration Max DC Loading DC Redundancy 1 1 2 PSUs 1200W 100 127V 1023W 1200W 200 240V 1200W 1600W 200 240V 1600W Yes 2 2 4 PSUs 1200W 100 127V 1956W 1200W 200 240V 2310W 1600W 200 240V 3040W Yes Table 2 Maximum DC Loading Requirements PSU Configuration Max DC Loading DC Redundancy 1 1 2 PSUs 1200W 100 127V 1023W 1200W 200 240V 1200W 1...

Page 54: ... PRIMERGY RX4770 M2 server system which include the following Four processors 6144 GB of memory Eleven PCIe add in cards including the SAS SATA RAID controller card Eight hard disk drives and four SSDs solid state disks One optical drive The hot swap feature allows the user to replace a failed power supply module without affecting the system functionality ...

Page 55: ...tems connected to 1 AC source Max DC loading to support AC redundancy Installation requirements Max DC loading for AC non redund ant system s Installation requirements 100 127V 200 240V 100 127V 200 240V 2 1023W 1200W 2 PSUs connected to mains 1 1 1023W 1200W 2 PSUs connected to mains 1 1 3 N A N A N A 1956W 2310W 3 PSUs connected to mains 2 1 4 1956W 2310 2 PSUs connected to mains 2 PSUs connecte...

Page 56: ...es 2 AC sources AC non redundant systems connected to 1 AC source Max DC loading to support AC redundancy Installation requirements Max DC loading for AC non redundant systems Installation requirements 2 1600W 2 PSUs connected to mains 1 1 1600W 2 PSUs connected to mains 1 1 3 N A N A 3040W 3 PSUs connected to mains 2 1 4 3040W 2 PSUs connected to mains 2 PSUs connected to an isolated AC source e ...

Page 57: ...computer room or a RESTRICTED ACCESS LOCATION Definition of RESTRICTED ACCESS LOCATION is a location for equipment where both of the following apply Access can only be gained by SERVICE PERSONS or by USERS who have been instructed about the reasons for the restrictions applied to the location and about any precautions that shall be taken and Access is through the use of a TOOL or lock and key or o...

Page 58: ...lation Figure 5 Installing a protective earth conductor Ê Loosen the first nut and remove it 1 Ê Plug the protective earth conductor onto the bolt 2 Ê Replace the nut and tighten it 3 photo shows installation of a protective earth conductor 1 2 3 ...

Page 59: ...clamps to secure the power cords Ê Thread the cable through the cable clamp as shown in figure 6 on page 59 Ê Pull the cable clamp tight to secure the power cord Now the insulated connector cannot be disconnected from the server accidentally I You can loosen the cable clamp by opening the small locking lever Ê Connect the mains plug to a grounded mains outlet in the in house power supply network o...

Page 60: ... cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs from the properly grounded power outlets Ê Connect all cables to the server and peripherals Ê Plug all data communication cables into the utility sockets Ê Plug all power cords into the properly grounded power outlets Disconnecting cables Ê Turn off all power and equipment switches Ê Disconnect all power plugs from th...

Page 61: ...ndicators 6 1 1 Front of server Figure 7 Front overall view The white numbers in figure 7 on page 61 show the HDD SSD PCIe SSD slot assignment 1 ID card 5 Video connector 2 ServerView Local Service Display 6 3x USB connector 3 Optical drive activity indicator 7 HDD SSD indicators 4 Control panel for details see figure 8 on page 62 8 PCIe SSDs 0 1 2 5 4 3 6 7 8 9 11 10 ...

Page 62: ...contains various system information such as the product name serial number order number MAC addresses and DNS name in the Japanese market only the product name and the serial number 1 ID button ID indicator 6 3x USB connectors 2 Reset button 7 Video connector 3 NMI button 8 HDD SSD activity indicator 4 On Off button Power on indicator 9 Global Error indicator 5 AC connected indicator 10 CSS indica...

Page 63: ... again by pressing the On Off button When the system is operating pressing the On Off button will switch off the system V CAUTION Risk of loss of data I The On Off button does not disconnect the server from the mains voltage To disconnect from the mains completely remove the power plug s RST Reset button Pressing the reset button reboots the system V CAUTION Risk of loss of data NMI NMI button V C...

Page 64: ...dentification Power on indicator green Does not light up when the system is in power off mode but connected to the mains AC connected Lights up green during the power on delay and while the system is in normal operation S0 AC connected indicator green at the right side of the On Off button Does not light up in the following cases the system is not connected to the mains the system is powered on an...

Page 65: ...Customer Self Service CSS on page 15 HDD SSD activity indicator green Lights up green when an internal hard disk drive or solid state drive is accessed Global Error indicator yellow Lights up yellow if a prefailure event has been detected that requires precautionary service intervention Flashes yellow if an error was detected that requires service intervention Does not light up if there is no crit...

Page 66: ... mechanism to pull out the ServerView Local Service Display from the server housing and read the information Press the front of the module to release the lock You can also pivot the ServerView Local Service Display down by an angle of 120 from its normal position This makes reading easier when the server is located very high in the rack Further information on using the ServerView Local Service Dis...

Page 67: ... can be done during operation 1 HDD SSD BUSY green Lights up HDD SSD PCIe SSD in active phase drive active drive being accessed Does not light HDD SSD PCIe SSD inactive drive inactive 2 HDD SSD FAULT orange Does not light no HDD SSD PCIe SSD error Lights up HDD SSD PCIe SSD Faulty or Rebuild Stopped drive defective needs replacing a rebuild process was stopped or the HDD SSD module is not correctl...

Page 68: ...refailure event was detected for a CSS component that you can fix yourself for reasons of precaution with the CSS concept Flashes yellow if an error was detected that you can fix yourself with the CSS concept Does not light up when the system is OK If the event is still acute after a power cycle the indicator is activated after the restart The indicator also lights up in standby mode For more info...

Page 69: ...s up in standby mode You can find more details on the indicated errors in the System Event Log SEL on the ServerView Local Service Display in the ServerView Operations Manager or via the iRMC s Web interface 3 ID indicator blue Lights up blue when the system has been selected by pressing the ID button To deactivate press the button again The ID indicator can also be activated via the ServerView Op...

Page 70: ... transfer takes place 2 LAN speed system LAN Steady green signal in the event of a LAN transfer rate of 10 Gbit s Steady yellow signal in the event of a LAN transfer rate of 1 Gbit s Remains dark in the event of a LAN transfer rate of 100 Mbit s 3 LAN speed management LAN Steady yellow signal in the event of a LAN transfer rate of 1 Gbit s Steady green signal in the event of a LAN transfer rate of...

Page 71: ...lashes green when LAN transfer takes place 5 LAN speed Optional Fibre glass LAN Steady blue signal in the event of a LAN transfer rate of 10 Gbit s Remains dark in the event of a LAN transfer rate of 1 Gbit s 6 LAN link transfer Optional Fibre glass LAN Steady green signal when a LAN connection exists Remains dark when no LAN connection exists Flashes green when LAN transfer takes place 1 PSU fail...

Page 72: ...ating environment the server may operate improperly damage data etc Furthermore Fujitsu cannot be held responsible for any related damage malfunction or loss of data etc Be sure to wait for 10 seconds or more after shutdown before turning the server on After connecting the power cords press the On Off button after it passes for more than 10 seconds Switching the server on The power on indicator se...

Page 73: ...ton for at least four seconds and or send a corresponding control signal Other On Off options Besides the On Off button the server can be switched ON and OFF in the following ways Timer controlled switch on off Using the ServerView Operations Manager or iRMC you can configure that the server is switched on off controlled by timer Ring indicator The server is switched on by an internal or external ...

Page 74: ...configure the SAS SATA RAID controller either before or during installation with the ServerView Installation Manager Using the ServerView Installation Manager is recommended I A separate utility is available to the controller for MegaRAID configuration For further information refer to the SAS Software User s Guide on the ServerView Suite DVD under Industry Standard Servers Expansion Cards Storage ...

Page 75: ...n files for unattended installation of several PRIMERGY servers with identical hardware configurations Installation of drivers and additional software I The software that can be installed depends on your server s hardware configuration This configuration is detected automatically I Descriptions of operating systems not covered in the RAID controller manual are provided in the corresponding readme ...

Page 76: ...er plugs from the properly grounded power outlets Do not clean any interior parts yourself leave this job to a service technician Do not use any cleaning agents that contain abrasives or may corrode plastic Ensure that no liquid enters the system Ensure that the ventilation areas of the server and the monitor are clear Do not use any cleaning sprays including flammable types It may cause a device ...

Page 77: ...ns The Security menu in BIOS Setup offers various options for protecting your data from unauthorized access For example you can assign passwords for users and administrators By combining these options you can achieve optimum protection for your system I A detailed description of the Security menu and how to assign passwords can be found in the BIOS Setup documentation on the ServerView Suite DVD ...

Page 78: ...78 Operating Manual RX4770 M2 Property and data protection ...

Page 79: ...steps performed and the circumstances that led to the fault Also make a list of any error messages that were displayed Ê Switch off the server Ê Contact our customer service team 8 1 Power on indicator remains unlit The power on indicator remains dark after the server has been connected to mains Power cable incorrectly connected Ê Make sure that the power cable s is are correctly connected to the ...

Page 80: ...etailed information refer to the operating manual supplied with your monitor Power cable or monitor cable not connected Ê Switch off the monitor and the server Ê Check whether the power cable is properly connected to the monitor and to the grounded power outlet Ê Check whether the monitor cable is properly connected to the server and monitor if it is plugged in with a connector If a separate graph...

Page 81: ...r the screen controller for details of how to set the correct horizontal frequency for your monitor and follow the procedure accordingly 8 5 No screen display or display drifts The wrong horizontal frequency or resolution has been selected for the monitor or for the application program Ê Find out which horizontal frequency your monitor screen supports You will find the horizontal frequency also kn...

Page 82: ... System Board D3349 for FUJITSU Server PRIMERGY RX4770 M2 Reference Manual or contact our customer service team 8 7 Drives reported as dead when starting system RAID controller configuration incorrect Ê Check and correct the settings for the drives using the RAID controller utility Further information is provided in the manual for the RAID controller 8 8 Added drive reported as defective RAID cont...

Page 83: ... Operating Manual 83 Troubleshooting and tips 8 9 Error message on screen The meaning of the error message is explained in the documentation for the relevant components and programs on the Fujitsu manuals server ...

Page 84: ...84 Operating Manual RX4770 M2 Troubleshooting and tips ...

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