Fujitsu fi-7460 Operator'S Manual Download

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Appendix

Chapter 7 Troubleshooting

121

How to Load
Documents

How to Use the
Operator Panel

Various Ways to
Scan

Daily Care

Operational
Settings

Replacing the
Consumables

Scanner
Overview

Troubleshooting

Scanner cannot be powered ON.

Is the power cable connected properly?

Connect the power cable properly.

Yes

Did you press the [Power] button on the scanner's
operator panel?

Press the [Power] button on the operator panel.

Yes

If the problem persists, check the items in

"7.4 Before You Contact the Scanner

Service Provider" (page 139)

first, then contact your FUJITSU scanner dealer or

an authorized FUJITSU scanner service provider.

Summary of Contents for fi-7460

Page 1: ...is manual explains about the basic operations and handling of the scanner For information on scanner installation and connection refer to the Quick Installation Sheet Explains how to configure settings in the Software Operation Panel Explains about troubleshooting Explains how to replace the consumables Explains how to clean the scanner Explains about various ways of scanning Explains how to use t...

Page 2: ... Adobe Reader For details refer to the Adobe Acrobat or Adobe Reader Help Use the Page Up key to return to the previous page and the Page Down key to go to the next page Click a blue character string tab or contents index title where the mouse cursor changes into a shape such as to jump to the link Common for All Pages Contents Page Index Page Jumps to the first page of each chapter This tab is on...

Page 3: ...1 ADF USB fi 7460 Yes Yes 60 ppm 120 ipm fi 7480 Yes Yes 80 ppm 160 ipm Manual Description Safety Precautions paper PDF Contains important information about the safe use of this product Make sure to read this manual before using the scanner The PDF version is included in the Setup DVD ROM Quick Installation Sheet paper Explains about scanner installation and setup Operator s Guide this manual PDF ...

Page 4: ...BYY FineReader Engine ABBYY OCR by ABBYY ABBYY and FineReader are trademarks of ABBYY Software Ltd which may be registered in some jurisdictions ScanSnap ScanSnap Manager and PaperStream are registered trademarks of PFU LIMITED in Japan Other company names and product names are the registered trademarks or trademarks of the respective companies Manufacturer PFU LIMITED YOKOHAMA i MARK PLACE 4 4 5 ...

Page 5: ...e as follows Abbreviations Used in This Manual The operating systems and products in this manual are indicated as follows This indication alerts operators of an operation that if not strictly observed may result in severe injury or death This indication alerts operators of an operation that if not strictly observed may result in safety hazards to personnel or damage to the product Name Indication ...

Page 6: ...ng to the user s manual of the scanner application that you are using The screen examples used in this manual are of the PaperStream IP driver The screenshots used in this manual are of Windows 7 The actual windows and operations may differ depending on the operating system Also note that with some scanner models the screens and operations may differ from this manual when you update the PaperStrea...

Page 7: ...atures 14 1 2 Parts and Functions 15 Front 15 Back 16 Removable Parts 17 Inside ADF 18 1 3 Turning the Power ON OFF 19 How to Turn the Power ON 19 How to Turn the Power OFF 20 1 4 Opening Closing the ADF 21 How to Open the ADF 21 How to Close the ADF 21 1 5 Setting Up the ADF Paper Chute Feeder 22 1 6 Setting Up the Stacker 23 Documents with Different Sizes Small Size Documents 25 1 7 Power Saving...

Page 8: ...ditions 41 Loading Capacity 44 Area Not to Be Perforated 45 Conditions for Multifeed Detection 45 Conditions for Mixed Batch Scanning 46 Conditions for Automatic Page Size Detection 49 Chapter 3 How to Use the Operator Panel 50 3 1 Operator Panel 51 Names and Functions 51 Indications on LCD 52 Indicator 54 3 2 Settings Menu 55 How to Use Settings Menu 56 Items Configurable in the Settings Menu 65 ...

Page 9: ...anner to Start Scanning 84 Ignoring Multifeed for a Set Pattern 86 Disabling Paper Protection for a Single Scan After Paper Protection Is Set Off 89 Chapter 5 Daily Care 91 5 1 Cleaning Materials and Locations that Require Cleaning 92 Cleaning Materials 92 Location and Frequency 93 5 2 Cleaning the Outside 94 5 3 Cleaning the Inside 95 Cleaning the ADF with Cleaning Paper 95 Cleaning the ADF with ...

Page 10: ...rror code U4 40 or U5 4A is already displayed in the LCD after power on 129 Multifeed error occurs frequently 130 Situation in which the document is not fed into the ADF occurs frequently 132 Paper protection is set off frequently 133 Paper jams pick errors occur frequently 135 Scanned images turn out elongated 136 A shadow appears at the top or the bottom of the scanned image 137 There are black ...

Page 11: ...d the Scanned Image Page Edge Filler ADF 165 Removing a Color from the Scanned Image Dropout color 166 Shortening the Scanning Intervals Pre Pick 167 Number of Paper Feeding Retries 168 Document Feed Speed Pick Speed 169 Cropping the Image Boundary AutoCrop Boundary 170 Protecting the Documents from Being Damaged Paper Protection 171 Specifying the Sensitivity Level for Paper Protection Paper Prot...

Page 12: ...184 8 8 Settings Related to Power ON OFF 185 Method of Turning the Scanner ON OFF Power SW Control 185 8 9 Settings Related to Scanner Maintenance 186 Detecting Vertical Streaks Vertical Streak Detection 186 Specifying the Sensitivity Level for Vertical Streak Detection Vertical Streak Sensitivity 187 Scanner Maintenance and Inspection Cycle Maintenance and Inspection Cycle 188 Appendix 189 A 1 Ba...

Page 13: ...ter 1 Scanner Overview This chapter explains about the names and functions of the scanner components as well as the methods for basic operations 1 1 Main Features 14 1 2 Parts and Functions 15 1 3 Turning the Power ON OFF 19 1 4 Opening Closing the ADF 21 1 5 Setting Up the ADF Paper Chute Feeder 22 1 6 Setting Up the Stacker 23 1 7 Power Saving Mode 27 1 8 Basic Flow of Scanning Operation 28 1 9 ...

Page 14: ...ng Reduced work loss caused by multifeeds The scanner mounts an ultrasonic multifeed sensor that accurately detects multifeed errors where two or more sheets are fed through the scanner at once This multifeed detection is reliable even when scanning a mixed batch of documents with different paper weights and sizes avoiding potential work loss Intelligent Multifeed function When there is paper of t...

Page 15: ... time from the ADF paper chute feeder Open this to replace consumables or to clean the inside of the scanner Side Guides Position the documents in place when the documents are loaded in the ADF paper chute feeder as they are fed into the scanner Chute Extension 2 Lift up from the front side to adjust the docu ment length ADF Paper Chute Feeder Holds the documents to be scanned ADF Release Tab Pull...

Page 16: ...security cable commercially available Ventilation Port Holes for ventilating hot air from inside the scanner Power Connector Used to connect the power cable Power cable refers to the AC cable and AC adapter connected together EXT Connector Used to connect the imprinter The imprinter is used to print text such as letters or numbers after a document is scanned and is available as an option It can be...

Page 17: ...tion Index Contents TOP 17 How to Load Documents How to Use the Operator Panel Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing the Consumables Scanner Overview Removable Parts Pick Roller ADF Paper Chute Feeder Brake Roller ...

Page 18: ...ocuments How to Use the Operator Panel Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing the Consumables Scanner Overview Inside ADF Glass 2 Pick Roller 2 Ultrasonic Sensor 2 Feed Roller 2 Eject Roller 2 Brake Roller 2 Document Sensor 8 Rubber Roller 4 Microphone 2 ...

Page 19: ...ton lights in green During initialization the following image is displayed on the LCD of the operator panel The scanner is ready to scan when Ready is displayed 1 3 Turning the Power ON OFF HINT The method by which the scanner is powered on off can be specified from one of the following Press the Power button on the operator panel Use an AC power strip to control power supply for peripherals such ...

Page 20: ...ts How to Use the Operator Panel Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing the Consumables Scanner Overview How to Turn the Power OFF 1 Press the Power button on the operator panel for more than 2 seconds The scanner is turned off and the Power button switches off ...

Page 21: ... to Open the ADF 1 Remove all documents from the ADF paper chute feeder 2 Pull the ADF release tab towards you to open the ADF How to Close the ADF 1 Close the ADF Push the center of the ADF until it locks in place 1 4 Opening Closing the ADF When the ADF is open it might close accidentally Be careful not to get your fingers caught ADF Release Tab Be careful not to get your fingers caught when clo...

Page 22: ...te extensions as in the following procedure will keep the documents straight and feed them smoothly 1 Pull out chute extension 1 2 Lift up chute extension 2 1 5 Setting Up the ADF Paper Chute Feeder HINT Make sure to hold the scanner while you pull out the chute extension Chute Extension 1 HINT If a multifeed occurs for relatively long documents or if documents lean forward while scanning slightly...

Page 23: ...Operational Settings Replacing the Consumables Scanner Overview Documents loaded in the ADF paper chute feeder are ejected onto the stacker one by one Using the stacker stacker extension 1 and stacker extension 2 as in the following procedure will keep the documents straight and stack them neatly 1 Bring down the stacker from the top towards you 1 6 Setting Up the Stacker Stacker ...

Page 24: ...nner Overview 2 Pull out the stacker extension 2 towards you Pull out stacker extension 1 and stacker extension 2 towards you all the way Stacker Extension 2 Stacker Extension 1 Stacker Extension 2 HINT Pulling out stacker extension 1 and stacker extension 2 towards you all the way keeps the documents straight and stacks them neatly If thin documents are not ejected neatly scanning them with the s...

Page 25: ...ments with Different Sizes Small Size Docu ments When you scan a mixed batch of documents with different paper sizes or when you scan small size documents using the stacker stand keeps the documents straight and stacks them neatly 1 Place your finger in the indent and bring down the stacker stand towards you 2 Adjust the stacker Pull out stacker extension 1 and stacker extension 2 towards you all ...

Page 26: ...ary Introduction Index Contents TOP 26 How to Load Documents How to Use the Operator Panel Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing the Consumables Scanner Overview Stacker Extension 1 Stacker Extension 2 ...

Page 27: ...he Power off after a certain period of time check box in Device Setting on the Software Operation Panel For details refer to Waiting Time for the Scanner to Enter Power Saving Mode Power saving page 184 To turn the power back on after the power is turned off automatically press the Power button on the operator panel For details refer to 1 3 Turning the Power ON OFF page 19 1 7 Power Saving Mode AT...

Page 28: ...ing application PaperStream Capture ScanSnap Manager for fi Series Scanning procedures and operations slightly vary depending on the image scanning application For details refer to the image scanning application manual The following describes the normal procedure for scanning 1 Turn on the scanner For details refer to 1 3 Turning the Power ON OFF page 19 2 Load a document in the ADF paper chute fe...

Page 29: ...er For some image scanning applications selection of a scanner may not be needed 6 In the setup window for the scanner driver configure the scan settings For some image scanning applications the setup window for the scanner driver may not appear 7 Scan the document with the image scanning application ATTENTION When the scanner and the computer are communicating for instance during scanning do not ...

Page 30: ...ls refer to Chapter 8 Operational Settings page 142 Error Recovery Guide Details the status of the scanner and explains how to resolve problems encountered It is installed together with a scanner driver PaperStream IP TWAIN the PaperStream IP TWAIN x64 or the PaperStream IP ISIS Bundle PaperStream Capture An image scanning application which supports both PaperStream IP TWAIN and PaperStream IP ISI...

Page 31: ... products need to be installed For details about how to configure the scanner settings to scan different types of documents with the image scanning application refer to Chapter 4 Various Ways to Scan page 75 System Requirements The system requirements are as follows Operating system Windows Vista Home Basic 32 bit 64 bit Service Pack 2 Windows Vista Home Premium 32 bit 64 bit Service Pack 2 Window...

Page 32: ...ide PaperStream Capture Manuals Scanner Central Admin Agent fi Series Online Update 1 Turn on the computer and log onto Windows as a user with administrator privileges 2 Insert the Setup DVD ROM into the DVD drive The fi Series Setup window appears Operating system Windows 8 1 32 bit 64 bit including updates 1 Windows 8 1 Pro 32 bit 64 bit including updates 1 Windows 8 1 Enterprise 32 bit 64 bit i...

Page 33: ... the window to proceed with the installation Installation Custom 1 Perform steps 1 to 2 in Installation Recommended page 32 2 Click the Installation Custom button 3 Check the content that is displayed on the window and click the Next button 4 Select the check box for the software to install and click the Next button 5 Follow the instructions on the window to proceed with the installation HINT If t...

Page 34: ... Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing the Consumables Scanner Overview How to Load Documents Chapter 2 How to Load Documents This chapter explains how to load documents on the scanner 2 1 Loading Documents 35 2 2 Documents for Scanning 41 ...

Page 35: ...s A4 Letter size documents or smaller 100 sheets with a weight of 80 g m2 20 lb and thickness of the document stack under 10 mm Documents larger than A4 Letter size 50 sheets with paper weight of 80 g m2 20 lb and thickness of the document stack under 5 mm For details refer to Loading Capacity page 44 2 Fan the documents 1 Take out a stack of documents according to the thickness in the following g...

Page 36: ...uments Loading Documents at the Center of the ADF Paper Chute Feeder 1 Pull out chute extension 1 and lift up chute extension 2 according to the length of the documents For details refer to 1 5 Setting Up the ADF Paper Chute Feeder page 22 2 Bring down the stacker and pull out stacker extension 1 and stacker extension 2 towards you according to the length of the documents For details refer to 1 6 ...

Page 37: ...Scan the documents with the image scanning application For details refer to the image scanning application manual Loading Documents to the Left or Right Side of the ADF Paper Chute Feeder 1 Pull out chute extension 1 and lift up chute extension 2 according to the length of the documents For details refer to 1 5 Setting Up the ADF Paper Chute Feeder page 22 2 Bring down the stacker and pull out sta...

Page 38: ...w to Load Documents 4 Load the documents in the ADF paper chute feeder so that the narrowest document can be picked by the pick rollers Load the documents face down in the ADF paper chute feeder Width of the Pick Roller ATTENTION Make sure that all documents are placed over the pick roller center of the ADF Otherwise some documents may be skewed or not fed into the ADF Width of the Pick Roller Goo...

Page 39: ...eave space between the side guides and the widest document 6 Lock one of the side guides In this case slide up the side guide lock on the outer side of the left side guide to lock the side guide 7 Adjust the other side guide to the target position Do not leave space between the side guides and the documents Otherwise the documents may be fed skewed 8 Scan the documents with the image scanning appl...

Page 40: ...ng Operational Settings Replacing the Consumables Scanner Overview How to Load Documents HINT The procedure to unlock the side guides is as follows 1 Slide down the side guide locks of the side guides that are locked 2 Hold both side guides and move them towards the center The left and right side guides move in conjunction Unlocked Side Guide Lock Side Guides ...

Page 41: ...he above make sure to test with the same type of paper first to check if the document can be scanned Paper Weight Thickness The following paper weights can be used 27 to 413 g m2 7 2 to 110 6 lb 128 to 209 g m2 34 3 to 56 1 lb for A8 size 1 4 mm 0 06 in or less for plastic cards Precautions The following types of documents may not be scanned successfully Documents of non uniform thickness such as ...

Page 42: ...sticky note on the document contacts these parts during scanning The surface of the document may be damaged when gloss papers such as photographs are scanned The light of the LED may reflect brightly when gloss papers are scanned When you scan plastic cards take note of the following Up to three plastic cards can be loaded in the ADF paper chute feeder Note that you can only load one card at a tim...

Page 43: ...frequently Otherwise the rollers will be contaminated which may leave black traces on the document or cause feeding errors For details about cleaning refer to Chapter 5 Daily Care page 91 If multifeeds pick errors or paper jams occur frequently refer to 7 3 Troubleshooting page 120 When you scan documents with the ADF all documents must be flat on the leading edge Make sure that curls on the leadi...

Page 44: ...d in the ADF paper chute feeder is determined by the paper size and paper weight See the graph below 70 50 100 60 40 20 0 52 41 27 64 75 80 105 128 50 35 82 90 25 41 157 20 31 209 15 25 256 12 15 413 41 120 100 80 17 21 27 33 47 55 67 A4 Letter size or smaller B4 size A3 Double Letter size Capacity sheets Paper weight g m2 Unit Conversion g m2 27 41 52 64 75 80 90 105 128 157 209 256 413 lb 7 2 10...

Page 45: ...ch holes within 35 mm 1 38 in over the center of the document See Fig 1 page 45 Do not attach other documents within 35 mm 1 38 in over the center of the document See Fig 1 page 45 Detection by Length Load documents of the same length in the ADF paper chute feeder Variance in document lengths 1 or less Do not punch holes within 35 mm 1 38 in over the center of the document See Fig 1 page 45 Detect...

Page 46: ...s are mixed it affects the feeding performance as the difference in the friction coefficient increases The following friction coefficients are recommended 0 35 to 0 60 reference value for paper friction coefficient Document Position Use paper sizes that fit the 39 mm width of the pick roller in the center ATTENTION The above condition applies when the document is set to the center of the pick roll...

Page 47: ...image to appear missing It is recommended that you check the documents thoroughly before scanning and also check the image if the document was skewed Documents That Cannot Be Scanned in a Mixed Batch The following types of documents cannot be mixed in the same batch Carbonless paper Bond paper Perforated documents Thermal paper Carbon backed paper OHP film Tracing paper ATTENTION When a mixed batc...

Page 48: ...s straight may cause troubles such as paper jams or part of the image to appear missing It is recommended that you check the documents thoroughly before scanning and also check the image if the document was skewed DL Double Letter size 11 17 in LTR Letter size Maximum size A3 P A4 L DL P LTR L B4 P B5 L LTR P A4 P A5 L B5 P B6 L A5 P A6 L B6 P B7 L A6 P A7 L B7 P A7 P B8 P A8 P Width mm 1 297 279 ...

Page 49: ...uments of the batch between the side guides Conditions for Automatic Page Size Detection Automatic Page Size Detection does not work with the following types of documents Non rectangular documents Automatic Page Size Detection may not work with the following types of documents Thin paper 52 g m2 14 lb or less White documents with glossy edges Documents with darkish gray edges ATTENTION A8 portrait...

Page 50: ... Operator Panel Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing the Consumables Scanner Overview Chapter 3 How to Use the Operator Panel This chapter explains how to use the operator panel 3 1 Operator Panel 51 3 2 Settings Menu 55 3 3 Function Selection 73 ...

Page 51: ...ton 1 Launches the linked application software Confirms the selected item Pauses the scan 2 Resumes the paused scan Ejects the document when a multifeed occurs Power Button Turns the power on off Lights in green when the scanner is turned on Button Switches the number No 00 to No 50 SOP for the application that is launched when the Scan Enter button is pressed while the Ready screen is displayed S...

Page 52: ...ure various operational settings upon scanning For details about the Settings Menu screen refer to 3 2 Settings Menu page 55 Title Counter Indicator Title Items A function item can be selected When you press the or button while the Ready screen is displayed the Function Selection screen is displayed By using the Function Selection you can configure the application you want to launch when you press...

Page 53: ... scanning Error codes beginning with the letter E F C H A or L are displayed For more details about the errors refer to Device Errors page 115 When this alarm occurs turn the power off then back on If the problem still persists contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider When the scanner has not been in operation for the set sleep interval it enters power ...

Page 54: ...ge 55 Icon Mode Manual mode Auto mode 1 Auto mode 2 Application Number Displays the number for the application that you want to launch when you press the Scan Enter button while the Ready screen is displayed For details refer to 3 3 Function Selection page 73 Information flashes when there is a message for replacing consumables cleaning glass cleaning regular maintenance Consumables Cleaning Clean...

Page 55: ...enu screen is displayed The Settings Menu can be used to configure various operational settings upon scanning There are two menus in the Settings Menu screen User menu You can configure basic settings for operating the scanner and using the operator panel Administrator menu You can configure advanced settings for operating the scanner and using the operator panel To switch between the menus press ...

Page 56: ... operator panel by the following categories Operation Description Item User menu Administrator menu Yes Available Not Available Checking the guidance contents You can check the way to reset the page counter For more details refer to Checking the Guidance Contents page 59 Guidance Yes Yes Checking the information flashes when there is a message for replacing consumables cleaning glass cleaning regu...

Page 57: ...al Settings page 62 1 Pick Speed Yes Yes 5 Language Yes Yes 6 LCD Contrast Yes Yes 7 Backlight lighting time Yes Yes 8 LED Blink Cycle Yes Yes 9 LCD Scroll Speed Yes Yes 10 Low speed Feed Mode Yes Yes 12 iMFF Setting Yes 13 No of Paper Feed Retries Yes 14 Manual Continuous Feed Setting Yes 15 Manual Feed Timeout Yes 16 Paper Protection Yes 17 Vertical Streak Detection Yes 18 Prioritize Panel Setti...

Page 58: ... imprinter is installed For more details refer to the fi 748PRB Imprinter Operator s Guide 3 Test Print Yes Yes Checking and resetting the sheet counter You can check the replacement cycle of the consumables and the total page count Also use it to reset the counter when you have replaced the consumables or performed cleaning For more details refer to Checking and Resetting the Sheet Counters page ...

Page 59: ...ress the Menu button The Settings Menu screen is displayed on the LCD 3 Press the or button and select Guidance then press the Scan Enter button to confirm The Guidance screen is displayed on the LCD 4 Press the or button and select 1 Clear counter then press the Scan Enter button to confirm The Clear counter screen is displayed on the LCD 5 Press the or button to check the contents of the guidanc...

Page 60: ...e message prompts replacing consumables cleaning the corresponding counter that requires consumable replacement cleaning is highlighted The counter will appear highlighted when The page count after the consumable is replaced reaches 95 of the value configured in Replacement Cycle of Consumables Life Counter Alarm Setting page 162 in the Software Operation Panel For the brake roller pick roller cou...

Page 61: ...nsumable replacement cleaning glass cleaning For details about replacing consumables refer to the following Brake roller 6 2 Replacing the Brake Roller page 103 Pick roller 6 3 Replacing the Pick Roller page 105 For details about cleaning refer to Chapter 5 Daily Care page 91 If the message prompts regular maintenance please have the scanner checked by a service engineer for regular maintenance in...

Page 62: ... the setting items refer to Items Configurable in the Settings Menu page 65 The selected item is displayed on the LCD 4 Press the or button and select a parameter then press the Scan Enter button to confirm For more details about the setting parameters refer to Items Configurable in the Settings Menu page 65 If the Settings Menu screen is displayed on the LCD it indicates that the setup has been c...

Page 63: ...es Life Counter Alarm Setting page 162 in the Software Operation Panel For the brake roller pick roller counters The page count after the scanner is cleaned reaches 100 of the value configured in Scanner Cleaning Cycle Cleaning Cycle page 162 in the Software Operation Panel For the cleaning counter The amount of remaining ink is below 33 This is only displayed when the imprinter is installed For t...

Page 64: ...tton to confirm The Doc Counting Mode More documents screen is displayed on the LCD 4 Load a document in the ADF paper chute feeder and press the Scan Enter button The number of sheets that are scanned is counted The number of counted sheets is displayed in Count Menu Scan Enter Check Power Stop Clear 2 Menu Button 3 Button Scan Enter Button 4 Scan Enter Button 1 Power Button ATTENTION Documents m...

Page 65: ... 1 Clear counter Information Information appears as an item in the Settings Menu screen only if is flashing on the LCD Message for replacing consumables cleaning glass cleaning regular maintenance Only displayed when there is information 1 Pick Speed When multifeeds and paper jams occur frequently you may be able to improve the performance by slowing down the speed in which documents are picked or...

Page 66: ...ttern 1 L ABCDEFGHIJKLMNOPQRSTUVWXYZ _ 00000000 2 L abcdefghijklmnopqrstuvwxyz 00000000 3 L 0123456789 00000000 4 P ABCDEFGHIJKLMNOPQRSTUVWXYZ _ 00000000 5 P abcdefghijklmnopqrstuvwxyz 00000000 6 P 0123456789 00000000 Test Print 1 Yes 2 No 3 4 Consumable counters Check the counters to determine when to replace the consumables and to perform cleaning Also use it to reset the counter when you have r...

Page 67: ...or panel Weak Strong 7 Backlight lighting time Specify the duration for which the backlight is lit ON for the LCD on the operator panel Until initialization is complete after the power is turned on this item operates in ON regardless of the setting configured OFF ON 5 10 20 30 40 60 90 120 150 180 210 240 270 300 seconds ON 8 LED Blink Cycle Specify the flash interval for and LED indicator if is f...

Page 68: ...that location Note that you need to specify Check Overlapping Ultrasonic in either the scanner driver or the multifeed detection setting in Specifying a Multifeed Detection Method Multifeed page 176 beforehand By selecting 4 Clear pattern you can clear the overlapping patterns length location that were previously memorized in Auto mode This setting can also be configured from the Software Operatio...

Page 69: ...endix Glossary Introduction Index Contents TOP 69 How to Load Documents Scanner Overview 15 Manual Feed Timeout Specify the waiting time for the scanner to cancel manual feeding This setting can also be configured from the Software Operation Panel 5 10 20 30 40 50 60 70 80 90 100 110 seconds 10 Item Description Parameter 1 Value Factory Default 2 No parameters values ...

Page 70: ...d stop the scan select 1 Low to only detect documents that are highly deformed or loud paper jam noise To detect documents that are slightly deformed or small paper jam noise select 3 High You can also configure the paper protection detection method from the scanner driver or the Software Operation Panel When the operator panel setting is prioritized the operator panel setting is prioritized over ...

Page 71: ...to detect vertical streaks dirt on the glass when vertical streak detection is enabled Select 1 Low to only detect large amounts of dirt on the glass Select 3 High to also detect small amounts of dirt on the glass Enable Disable can also be configured in the scanner driver or the Software Operation Panel Sensitivity can also be specified in the Software Operation Panel 1 Enable 2 Disable Sensitivi...

Page 72: ...y default setting 19 Ope Panel Initialization Initialize the settings of the operator panel Note that the language setting and any items without a factory default setting are not initialized 1 Yes 2 No 4 20 Power saving Specify the waiting time for the scanner to enter power saving mode This setting can also be configured from the Software Operation Panel 5 to 235 in increments of 5 minutes 15 21 ...

Page 73: ...he Function Selection 1 Press the Power button on the operator panel The Ready screen is displayed on the LCD The indicator displays F00 when the power has just been turned on 2 Press the or button The Function Selection screen is displayed on the LCD 3 Press the or button and select a parameter then press the Scan Enter button to confirm For more details about the setting parameters refer to Item...

Page 74: ... operator panel because there is no factory default setting Item Description Setting Factory Default Function Selection Configure the application you want to launch when you press the Scan Enter button while the Ready screen is displayed It displays the scanner button events configured in the computer Scan Button Send to 1 to Send to 50 For No 00 the event for Scan Button is displayed For No 01 to...

Page 75: ...acing the Consumables Scanner Overview Various Ways to Scan Chapter 4 Various Ways to Scan This chapter explains how to configure scanner settings and scan different types of documents with the image scanning application 4 1 Summary 76 4 2 Scanning Documents of Different Types and Sizes 77 4 3 Advanced Scanning 82 4 4 Customizing the Scanner Settings 84 ...

Page 76: ...es and Sizes Documents with Different Widths page 77 Documents Folded in Half page 78 Documents such as Envelopes or Manifold Paper page 80 Long Page Scanning page 81 Advanced Scanning Feeding Documents Manually in the ADF page 82 Customizing the Scanner Settings Using a Button on the Scanner to Start Scanning page 84 Ignoring Multifeed for a Set Pattern page 86 Disabling Paper Protection for a Si...

Page 77: ...document in the batch For details refer to Chapter 2 How to Load Documents page 34 4 2 Scanning Documents of Different Types and Sizes ATTENTION When you scan a mixed batch with different widths some of the smaller documents may be skewed or not fed into the ADF In that case separate the documents by their widths and scan them in different batches HINT For more details about scanning a mixed batch...

Page 78: ...For details refer to the scanner driver s Help 5 Scan the documents with the image scanning application For details refer to the image scanning application manual Documents Folded in Half Sliding the feed mode switch left to switch the feed mode to Manual Single mode allows you to scan documents folded in half up to A2 size documents folded in half as they are 1 Fold the document in half so that t...

Page 79: ...eft to switch the feed mode to Manual Single mode The following screen is displayed on the LCD of the operator panel 4 Scan the document with the image scanning application For details refer to the image scanning application manual Feed Mode Switch ATTENTION Operating the feed mode switch during a scan causes an error Setting the feed mode switch to Manual Single mode disables Check Overlapping Ul...

Page 80: ... edge first when loading the paper For details refer to Chapter 2 How to Load Documents page 34 2 Slide the feed mode switch left to switch the feed mode to Manual Single mode The following screen is displayed on the LCD of the operator panel 3 Scan the document with the image scanning application For details refer to the image scanning application manual ATTENTION For details about the allowed th...

Page 81: ...mage scanning applications the setup window for the scanner driver may not appear 3 Scan the document with the image scanning application For details refer to the image scanning application manual ATTENTION Long page documents should be loaded one sheet at a time in the ADF paper chute feeder When you scan long pages take note of the following Loading Hold the document with your hand so it does no...

Page 82: ...ot be loaded together 1 Enable manual feeding When scanning more than one document in succession manually 1 Perform one of the following operations Select the Enable option for 14 Manual Continuous Feed Setting and set 15 Manual Feed Timeout in the Settings Menu screen of the operator panel For details refer to 3 2 Settings Menu page 55 Select the Enable option for Continuous Feed Mode and set Tim...

Page 83: ... the ADF keep rotating waiting for the next document to be loaded until the time specified in the operator panel or Software Operation Panel 4 Load the next document in the ADF paper chute feeder The document is scanned 5 Repeat step 4 until all documents are scanned Scanning will stop if no document is loaded within the set time HINT Pressing the Stop Clear button on the operator panel while the ...

Page 84: ... Windows Vista Windows Server 2008 Windows 7 Click Start menu Control Panel Windows Server 2012 Windows 8 Right click the Start screen and select All apps on the app bar Control Panel under Windows System Windows Server 2012 R2 Windows 8 1 Click on the lower left side of the Start screen Control Panel under Windows System To display move the mouse cursor Windows 10 Right click Start menu and then ...

Page 85: ...aunched by the scanner button event Click Start this program under Actions and select an application from the drop down list on the right 7 Click the OK button The setup of the computer is completed Proceed to configure the scanner settings Scanner Setup 1 Press the or button while the Ready screen is displayed on the operator panel The Function Selection screen is displayed HINT To configure mult...

Page 86: ...en and performs the Send to 2 event configured on the computer 3 Press the Scan Enter button The specified application is launched Ignoring Multifeed for a Set Pattern If you attempt to scan a document with an attachment such as sticky note receipt or photo while multifeed detection is enabled the scanner may falsely recognize this as a multifeed error and stop the scan To scan these types of docu...

Page 87: ...nction configure Check Overlapping Ultrasonic or Check Overlapping and length for multifeed detection method by performing one of following Configure the setting in the scanner driver For details refer to the scanner driver s Help Configure the setting in the Software Operation Panel For details refer to Specifying a Multifeed Detection Method Multifeed page 176 Operational Procedure Mode Descript...

Page 88: ...ual mode Bypass by front panel button Scans the next sheet without multifeed detection and from the second sheet multifeeds are detected based on the setting configured in the scanner driver or the Software Operation Panel Auto mode 1 Bypass by combination of length and position Memorizes the length and location of the paper attachment that was detected as multifeed and continues scanning When a p...

Page 89: ...e longest overlap length use 12 iMFF Setting on the Settings Menu screen of the operator panel or Software Operation Panel After erasing is completed the indication on the LCD changes to or This allows you to erase multifeed patterns and the longest overlap length that were not supposed to be memorized Be careful with this operation because all memorized patterns will be erased Disabling Paper Pro...

Page 90: ... the LCD switches between Enable Disable every time you press the Menu button When Disable is displayed the next document is scanned with paper protection disabled After that the subsequent documents are scanned according to the paper protection setting of either scanner driver Software Operation Panel or operator panel When paper protection is set off When a document is ejected Paper protection f...

Page 91: ...92 5 2 Cleaning the Outside 94 5 3 Cleaning the Inside 95 Do not use aerosol spray or spray that contains alcohol Paper dust blown up by strong air from the spray may enter inside the scanner which may cause the scanner to fail or malfunction Also note that sparks generated by static electricity may cause a fire The inside of the ADF becomes very hot when the scanner is being used Before you start...

Page 92: ...rt No Notes Cleaner F1 PA03950 0352 100 ml Moisten a cloth or Cleaning Paper with this liquid to wipe the scanner clean It may take a long time to dry if an excessive amount of Cleaner F1 is used Use it in small quantity Wipe off the cleaner completely to leave no residue on the cleaned parts Cleaning Paper CA99501 0012 10 sheets Use this non woven sheet with Cleaner F1 Cleaning Wipe PA03950 0419 ...

Page 93: ...ltrasonic sensor Document sensor Feed roller Eject roller ATTENTION Cleaning cycles may vary depending on the condition of the documents Also cleaning must be performed more frequently when the following types of documents are scanned Smooth faced documents such as coated paper Documents with printed text graphics that almost cover the entire surface Chemically treated documents such as carbonless...

Page 94: ...a piece of dry cloth a cloth moistened with Cleaner F1 mild detergent or a sheet of Cleaning Wipe 5 2 Cleaning the Outside ATTENTION To avoid deformation and discoloration never use paint thinner or any other organic solvents Be careful not to let any moisture or water inside the scanner during cleaning It may take a long time to dry if an excessive amount of Cleaner F1 mild detergent is used Use ...

Page 95: ...yed on the LCD 2 Press the Menu button The Settings Menu screen is displayed on the LCD 3 Press the or button and select 2 Cleaning then press the Scan Enter button to confirm The Cleaning screen is displayed on the LCD 4 Select 1 Cleaning Paper by the or button and press the Scan Enter button to confirm A message is displayed on the LCD 5 Spray the Cleaning Paper with Cleaner F1 6 Pull out chute ...

Page 96: ...n the side guides and the Cleaning Paper Otherwise the Cleaning Paper may be fed skewed 10Press the Scan Enter button The Cleaning Paper is fed and ejected onto the stacker 11 Reset the cleaning counter Reset the counter by performing one of the following actions Reset the counter in 4 Consumable counters on the Settings Menu screen of the operator panel For details refer to 3 2 Settings Menu page...

Page 97: ... fused 1 Turn off the scanner and wait for at least 15 minutes For details refer to 1 3 Turning the Power ON OFF page 19 2 Open the ADF For details refer to 1 4 Opening Closing the ADF page 21 3 Clean the following locations with a cloth moistened with Cleaner F1 or a sheet of Cleaning Wipe The inside of the ADF becomes very hot when the scanner is being used Before you start cleaning the inside m...

Page 98: ...lly taking care not to damage the roller surface Make sure that it is wiped properly because black residue on the roller will affect the feeding performance Rubber Roller 4 Gently wipe off any dirt or dust on the surface of the rollers Make sure that it is wiped properly because black residue on the roller will affect the feeding performance Be careful not to damage the sponge that is attached to ...

Page 99: ...D 5 Open the ADF For details refer to 1 4 Opening Closing the ADF page 21 6 When you press the Scan Enter button the feed eject rollers rotate a certain amount 7 Put a piece of cloth moistened with Cleaner F1 or a sheet of Cleaning Wipe against the roller surface and wipe horizontally Wipe off any dirt or dust on the surface by pressing the Scan Enter button to rotate the rollers Make sure that it...

Page 100: ...ge 21 5 Reset the cleaning counter Reset the counter by performing one of the following actions Reset the counter in 4 Consumable counters on the Settings Menu screen of the operator panel For details refer to 3 2 Settings Menu page 55 Reset the counter in the Software Operation Panel For details refer to Resetting the Sheet Counters page 160 Be careful not to get your fingers caught when closing ...

Page 101: ...cing the Consumables This chapter describes how to replace the consumables for the scanner 6 1 Consumables and Replacement Cycles 102 6 2 Replacing the Brake Roller 103 6 3 Replacing the Pick Roller 105 The inside of the ADF becomes very hot when the scanner is being used Before you replace the consumables make sure to turn off the power unplug the power cable and wait at least 15 minutes for the ...

Page 102: ...replacing the consumables brake roller pick roller which allows you to check the status on each consumable For details refer to 8 4 Settings Related to Sheet Counters page 159 Note that the suggested replacement cycles are guidelines for using A4 80 g m2 20 lb wood free or wood containing paper as these cycles vary depending on the type of documents scanned and how often the scanner is used and cl...

Page 103: ... documents from the ADF paper chute feeder 2 Open the ADF For details refer to 1 4 Opening Closing the ADF page 21 3 Remove the brake roller 1 Hold both ends of the cover and open it in the direction of the arrow 2 Lift the right side of the roller first then pull out the shaft from the slot on the left 4 Remove the brake roller from its shaft 6 2 Replacing the Brake Roller When the ADF is open it...

Page 104: ...he shaft 2 Close the cover 7 Close the ADF For details refer to 1 4 Opening Closing the ADF page 21 8 Reset the brake roller counter Reset the counter by performing one of the following actions Reset the counter in 4 Consumable counters on the Settings Menu screen of the operator panel For details refer to 3 2 Settings Menu page 55 Reset the counter in the Software Operation Panel For details refe...

Page 105: ...eeder 2 Remove the ADF paper chute feeder Hold both ends of the ADF paper chute feeder then lift it in the direction of arrow and pull it out in the direction of arrow 3 Open the ADF For details refer to 1 4 Opening Closing the ADF page 21 4 Remove the pick roller 1 Open the sheet guide by lifting the tab 2 Rotate the bushing on the shaft in the direction of the arrow 6 3 Replacing the Pick Roller...

Page 106: ...e the shaft in direction to pull out the leading end from the slot then lift the shaft in direction to remove it 5 Remove the two pick rollers from the shaft one at a time 1 Pull out the pick roller from the shaft as you lift the retaining clip 2 Pull out the other pick roller from the shaft as you lift the retaining clip ATTENTION Be careful not to touch the gear near the bushing on the shaft as ...

Page 107: ... 7 Attach the shaft 1 Insert the left end of the shaft into the slot and lower the other end gradually 2 Rotate the bushing on the shaft in the direction of the arrow 3 Close the sheet guide Make sure that both ends of the sheet guide are locked firmly ATTENTION Confirm that the pick roller is installed properly Otherwise it may cause feeding errors such as paper jams Make sure to insert the pick ...

Page 108: ...te feeder downwards in the direction of arrow until it locks in place Attach the ADF paper chute feeder with the side guides facing upwards 10Reset the pick roller counter Reset the counter by performing one of the following actions Reset the counter in 4 Consumable counters on the Settings Menu screen of the operator panel For details refer to 3 2 Settings Menu page 55 Reset the counter in the So...

Page 109: ...sures against paper jams and other troubles items to check before contacting your scanner service provider and how to read the product labels on the scanner 7 1 Paper Jam 110 7 2 Error Indications on Operator Panel 112 7 3 Troubleshooting 120 7 4 Before You Contact the Scanner Service Provider 139 7 5 Checking the Product Labels 141 ATTENTION For details about other errors troubles that are not co...

Page 110: ...ge 21 7 1 Paper Jam Do not use force to pull out the jammed document and make sure to open the ADF first Be careful not to touch any sharp parts upon removing jammed documents Be careful not to get things such as hair a tie or necklaces caught inside the scanner The inside of the ADF may become extremely hot during operation When the ADF is open it might close accidentally Be careful not to get yo...

Page 111: ...erational Settings Replacing the Consumables Scanner Overview Troubleshooting ATTENTION Confirm that the ADF is closed properly Otherwise the document may not be fed into the ADF Occasionally when scanning is complete or canceled documents may remain in the ADF without any error message displayed In that case remove the documents by following the above steps 1 to 4 ...

Page 112: ...ator whereas device errors require troubleshooting by a service engineer You can clear the error display by pressing the Stop Clear button Note that a paper jam message disappears after a certain period of time elapses if there are no documents Ready status in the scanner If the Error Recovery Guide is installed in the computer the Error Recovery Guide window appears when the Windows operating sys...

Page 113: ...n and then press the Scan Enter button or perform a scan from the computer J0 51 Paper protection feeding accuracy Remove and check the document and then try again carefully 1 Remove the jammed document For details refer to 7 1 Paper Jam page 110 2 Make sure that documents that are folded or documents that do not conform to the paper specifications such as thin paper are not included For details r...

Page 114: ...r not to memorize the pattern and then press the Scan Enter button or perform a scan from the computer Multifeed detected Overlap Press the Scan button to eject the document 1 Press the Scan Enter button on the operator panel to eject the documents 2 Press the Scan Enter button on the operator panel or perform a scan from the computer J2 56 Multifeed detected Length Press the Scan button to eject ...

Page 115: ...ing by a service engineer Internal and Optical Errors Error codes beginning with the letter E are displayed U6 B4 Print cartridge not installed Check if the Print Cartridge is mounted correctly only when the imprinter is installed This error is related to the imprinter For details refer to the fi 748PRB Imprinter Operator s Guide Error code Error messages Action Error code Error messages Action E2...

Page 116: ...m persists after turning the power back on please inform your service provider of the above error code Turn the scanner off then back on If the problem persists write down the displayed error code and contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider E9 F6 Image memory read write error Back If the problem persists after turning the power back on please inform yo...

Page 117: ... problem persists after turning the power back on please inform your service provider of the above error code C0 E9 LSI error Front If the problem persists after turning the power back on please inform your service provider of the above error code C0 EA LSI error Back If the problem persists after turning the power back on please inform your service provider of the above error code C6 F9 USB error...

Page 118: ...essages Action A0 B2 Imprinter error RAM If the problem persists after turning the power back on please inform your service provider of the above error code 1 Confirm that the EXT cable of the imprinter is connected properly to the EXT connector on the back of the scanner For details about the EXT cable refer to Back page 16 For details about how to connect the EXT cable refer to the fi 748PRB Imp...

Page 119: ...vice provider of the above error code 1 Clear any paper dust around the document sensors 2 Turn the scanner off then back on If the problem persists write down the displayed error code and contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider L6 1B Sensor error If the problem persists after turning the power back on please inform your service provider of the above e...

Page 120: ...ce 7 3 Troubleshooting Symptoms Scanner cannot be powered ON page 121 The LCD or the Power button light or both switch OFF page 122 Scanning does not start page 123 Scanning takes a long time page 124 Image quality is poor page 125 Quality of scanned text or lines is unsatisfactory page 126 Images are distorted or not clear page 127 Vertical streaks appear on the scanned image page 128 An error er...

Page 121: ...bleshooting Scanner cannot be powered ON Is the power cable connected properly No Connect the power cable properly Yes Did you press the Power button on the scanner s operator panel No Press the Power button on the operator panel Yes If the problem persists check the items in 7 4 Before You Contact the Scanner Service Provider page 139 first then contact your FUJITSU scanner dealer or an authorize...

Page 122: ...om power saving mode by one of the following methods Load a document in the ADF paper chute feeder Press any button on the operator panel Note that pressing the Power button for more than 2 seconds will turn the power off Perform scanning from an application If the scanner has been automatically turned off The LCD and the Power button light are off Turn on the scanner For details refer to 1 3 Turn...

Page 123: ...firmly If the document is caught in the ADF remove the document and close the ADF Yes Is the USB cable connected properly No Connect the USB cable properly For details refer to the Quick Installation Sheet Yes Is the connector on the USB cable broken or damaged Yes Use a new cable and make sure that it is connected properly No Does scanning start after turning the scanner off then back on Yes The ...

Page 124: ... Software Operation Panel Connect the USB cable to the USB 3 0 2 0 port No Did you start a scan while the computer was unstable for example immediately after computer start up or logon Yes When you start or log onto the computer wait a while before starting a scan No Are you scanning documents with the scanning speed set to slow Low speed Feed Mode when scanning documents Yes In Device Setting 2 o...

Page 125: ... black white a picture or a photo Did you configure the settings in the scanner driver to scan in black white mode Yes Use a scanner driver to configure the scan settings that do not binarize output in black and white and then perform a scan 1 No Are the glasses inside the ADF clean No Clean the inside of the ADF For details refer to Chapter 5 Daily Care page 91 Yes If the problem persists check t...

Page 126: ...ter 5 Daily Care page 91 Yes Is the resolution appropriate No Specify a higher resolution in the scanner driver Yes Did you configure the settings in the scanner driver to scan in grayscale or color mode Yes Configure the settings in the scanner driver to scan in black white mode 1 No Is there any foreign matter such as dust or paper dust on the document Yes Remove any foreign matter off the docum...

Page 127: ... top of the ADF or place any heavy objects on the ADF during scanning No Is a scan performed on a place that is unstable or vibrates Yes Perform a scan on a place that is stable and does not vibrate No Is the scanner placed on a flat level surface Are the rubber pads attached on the bottom of the scanner No Either place the scanner on a flat and level surface or attach the rubber pads on the botto...

Page 128: ...F For details refer to Chapter 5 Daily Care page 91 No Does the vertical streak disappear when you set a lower resolution Yes Specify a lower resolution No Is there any foreign matter such as dust or paper dust on the document Yes Remove any foreign matter off the document Foreign matter may get on the glass inside the ADF and cause vertical streaks to appear on the scanned image No If the problem...

Page 129: ...yed in the LCD while the LED indicator is flashing Yes Close the ADF and the print section of the imprinter only when the imprinter is installed properly For details refer to 1 4 Opening Closing the ADF page 21 If the indication does not return to the Ready screen after you closed the ADF check the items in 7 4 Before You Contact the Scanner Service Provider page 139 first then contact your FUJITS...

Page 130: ...tifeed detection area if necessary Specifying the Area to Detect Multifeed Document check area specification for Multifeed Detection page 178 Yes Did you scan a plastic card or any other thick document Yes To scan such a document disable the multifeed window display function of the scanner driver the intelligent multifeed function or the multifeed detection setting You can also use Manual Single m...

Page 131: ...ay not be detected Yes continued Are the consumables 1 worn out Yes Check the consumable counters and replace them if necessary For details refer to Chapter 6 Replacing the Consumables page 101 No Is the scanner used at 2 000 m or higher altitudes Yes Select Enable for High Altitude Mode 2 in Device Setting 2 on the Software Operation Panel For details refer to Scanning at High Altitude High Altit...

Page 132: ...you fan the documents before loading them in the ADF paper chute feeder No Fan the documents before loading them Or reduce the amount of documents Yes Are the consumables 1 installed correctly No Install the consumables 1 correctly For details refer to Chapter 6 Replacing the Consumables page 101 Yes Are the consumables 1 clean No Clean the consumables 1 For details refer to Chapter 5 Daily Care p...

Page 133: ...er in the ADF remove it For details refer to Chapter 5 Daily Care page 91 No Are the consumables 1 installed correctly No Install the consumables 1 correctly For details refer to Chapter 6 Replacing the Consumables page 101 Yes Are the consumables 1 clean No Clean the consumables 1 For details refer to Chapter 5 Daily Care page 91 Yes Are the consumables 1 worn out Yes Check the consumable counter...

Page 134: ...following ways Select 16 Paper Protection in the Settings Menu screen on the operator panel and select 1 Low for the sensitivity to detect either warped documents or paper jam noise For details refer to 3 2 Settings Menu page 55 Select Paper Protection Sensitivity on the Software Operation Panel and select Low for the sensitivity level to detect either warped documents or paper jam noise For detai...

Page 135: ...ode load one document at a time When Manual Single mode is selected the multifeed detection setting is disabled No Is there any foreign matter inside the ADF Yes Clean the ADF If there is any foreign matter in the ADF remove it For details refer to Chapter 5 Daily Care page 91 No Are the consumables 1 installed correctly No Install the consumables 1 correctly For details refer to Chapter 6 Replaci...

Page 136: ...ents that meet the requirements For details refer to 2 2 Documents for Scanning page 41 Yes Are the consumables 1 worn out Yes Check the consumable counters and replace them if necessary For details refer to Chapter 6 Replacing the Consumables page 101 No Have you adjusted the offset vertical magnification No In Device Setting of the Software Operation Panel adjust the offset in feed direction ver...

Page 137: ...or details refer to Adjusting the Position to Start the Scan Offset Vertical magnification Adjustment page 164 Yes Did you use the Page Edge Filler function to fill out the shadow around the edge No In the scanner driver or in Device Setting 2 of the Software Operation Panel use the Page Edge Filler function to fill out the shadow around the edge For details refer to Removing Shadows Streaks that ...

Page 138: ...cuments written in lead pencil make sure to clean the rollers frequently Otherwise the rollers will be contaminated which may leave black traces on the document or cause feeding errors For details refer to Chapter 5 Daily Care page 91 No Are the glass and rollers inside the ADF clean No Clean the inside of the ADF For details refer to Chapter 5 Daily Care page 91 Yes If the problem persists check ...

Page 139: ...Provider Item Findings Scanner model name Example fi 7480 For details refer to 7 5 Checking the Product Labels page 141 Serial No Example XXXX000001 For details refer to 7 5 Checking the Product Labels page 141 Date of manufacture Example 2016 03 March 2016 For details refer to 7 5 Checking the Product Labels page 141 Date of purchase Symptom Frequency of trouble Warranty Options used Example fi 7...

Page 140: ... Scanner Overview Troubleshooting Image Quality Issues Other Item Findings Scanner driver and version Interface controller Operating system Windows Application Example PaperStream Capture Scanning sides Example front back both Resolution Example 600 dpi 75 dpi Image mode Example color grayscale black white Item Findings Can you send the output image and a photo that shows the paper condition by e ...

Page 141: ...ator Panel Various Ways to Scan Daily Care Operational Settings Replacing the Consumables Scanner Overview Troubleshooting This section explains about the product labels on the scanner Location The label is located on the back of the scanner Label example Shows the scanner information 7 5 Checking the Product Labels Label ...

Page 142: ... how to use the Software Operation Panel to configure the scanner settings 8 1 Starting Up the Software Operation Panel 143 8 2 Password Setting for the Software Operation Panel 145 8 3 Configuration Items 151 8 4 Settings Related to Sheet Counters 159 8 5 Settings Related to Scanning 164 8 6 Settings Related to Multifeed Detection 176 8 7 Settings Related to Waiting Time 182 8 8 Settings Related ...

Page 143: ...indows Vista Windows Server 2008 Windows 7 Click Start menu All Programs fi Series Software Operation Panel Windows Server 2012 Windows 8 Right click the Start screen and select All apps on the app bar Software Operation Panel under fi Series Windows Server 2012 R2 Windows 8 1 Click on the lower left side of the Start screen and select Software Operation Panel under fi Series To display move the m...

Page 144: ... Software Operation Panel icon is displayed in the menu that appears when you click in the notification area To have the Software Operation Panel icon always displayed in the notification area drag the icon and drop it onto the notification area The notification area is located at the far right of the taskbar Procedures from here will be explained under the assumption that the Software Operation P...

Page 145: ...et In order to prevent unnecessary changes to the settings a password can be used to restrict user operations Setting a Password Set a password in the following procedure 1 Right click the Software Operation Panel icon in the notification area and select Password Setting from the menu The Password setting window appears 2 Enter a new password then again to confirm and click the OK button Up to 32 ...

Page 146: ...the Software Operation Panel to View Only mode in the following procedure 1 Set a password For details refer to Setting a Password page 145 2 Right click the Software Operation Panel icon in the notification area and select View Only mode from the menu The Software Operation Panel enters View Only mode HINT In View Only mode a check mark appears next to View Only mode in the menu that is displayed...

Page 147: ...e in the following procedure 1 Right click the Software Operation Panel icon in the notification area and select View Only mode from the menu The Password setting window appears 2 Enter the current password and click the OK button You exited View Only mode and the scanner settings can now be changed HINT When you exit View Only mode the check mark next to View Only mode disappears from the menu th...

Page 148: ...rocedure 1 Right click the Software Operation Panel icon in the notification area and select Password Setting from the menu The Password setting window appears 2 Enter the current password and click the OK button The Password setting window appears 3 Enter a new password then again to confirm and click the OK button Up to 32 characters can be used for the password Note that only alphanumeric chara...

Page 149: ...ettings Clearing the Password Clear the password in the following procedure 1 Right click the Software Operation Panel icon in the notification area and select Password Setting from the menu The Password setting window appears 2 Enter the current password and click the OK button The Password setting window appears 3 Leave both fields blank and click the OK button A confirmation message appears 4 C...

Page 150: ...ing procedure 1 Right click the Software Operation Panel icon in the notification area and select Password Setting from the menu The Password setting window appears 2 Enter the default password which is fi scanner and click the OK button The Password setting window appears 3 Enter a new password then again to confirm and click the OK button Up to 32 characters can be used for the password Note tha...

Page 151: ...erational Settings The Software Operation Panel allows the configuration of the following settings for the scanner that is connected to the computer Device Setting 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 143 2 From the listing on the left select Device Setting Items that can be configured in the above window are shown in the ne...

Page 152: ...scanner to enter power saving mode This setting can also be configured with the operator panel Range 5 to 235 min in increments of 5 15 min Power off after a certain period of time Select to set the scanner to turn the power off automatically if the scanner is left on for a certain period of time without being used Specify the timeout period for the scanner to be automatically turned off This sett...

Page 153: ...Software Operation Panel settings can be restored to the factory default To restore the settings to the factory default click the Default button After a message is displayed click the OK button Note that the settings you have configured will be cleared The Software Operation Panel settings can be backed up To back up the settings click the Save button then specify the file name and click the Save ...

Page 154: ...e 165 Specify a width for the margin around the scanned image to fill the margin in white or black The specified area is filled in white or black according to the background color This setting can also be configured in the scanner driver In that case Page Edge Filler of the scanner driver is used on the output image Top Left Right 0 to 15 mm Bottom 7 to 7 mm in increments of 1 A image B filled are...

Page 155: ...feed Function page 181 When there is a paper of the same size attached to a designated location on the page you can configure the scanner to memorize the location of the attachment and not detect multifeeds for that location Note that you first need to select Check Overlapping Ultrasonic or Check Overlapping and Length in either the scanner driver or the multifeed detection setting in Specifying a...

Page 156: ...00 sheets in increments of 10 000 Pick Rollers 200 000 sheets Brake Rollers 200 000 sheets Vertical Streak Detection page 186 Select whether to enable or disable vertical streak detection Enable to detect vertical streaks dirt on the glass when you perform scanning with the ADF This setting can also be configured with the operator panel Enable Disable Disable Vertical Streak Sensitivity page 187 S...

Page 157: ...le USB power feeding Enable power switch Paper Protection page 171 Select a paper protection detection method This function can reduce the risk of having the documents damaged by detecting a feeding error and stopping the scan in the following cases When the scanner detects a document that was unusually warped by a feeding error When the scanner detects paper jam noise When the scanner either dete...

Page 158: ...t is performed on the scanner by a service engineer Disable Enable Maintenance and inspection cycle 1 to 12 months Disable Overscan Control page 174 Set this to expand the amount of overscan and output an image if part of the image appears missing due to an abnormal skew during overscan This setting can also be configured with the operator panel Normal Expand Normal High Altitude Mode page 175 Sel...

Page 159: ...ounter Alarm Setting page 162 in the Software Operation Panel and turn yellow when the sheet count reaches 100 Cleaning counter This counter turns yellow when the sheet count after cleaning reaches 100 of the value specified in Scanner Cleaning Cycle Cleaning Cycle page 162 in the Software Operation Panel Ink counter This counter turns yellow when the amount of remaining ink reaches below 33 only ...

Page 160: ... of After cleaning The counter is reset to 0 For the ink counter the value will be set to 100 2 Click the OK button A confirmation message appears 3 Click the OK button The settings are saved Pick Roller Number of sheets scanned after the pick roller is replaced The number of sheets is counted in increments of 500 Remaining Ink Amount of ink remaining in the print cartridge of the imprinter only d...

Page 161: ...recommended that you replace the consumable as soon as possible To stop the scan and replace the consumable right away click the Cancel button Also while this message appears flashes on the LCD Depending on the message one of the following indications appears on the second line in the Ready window Message for replacing consumables Consumables flashes Message for cleaning Cleaning flashes Check the...

Page 162: ...143 2 From the listing on the left select Device Setting 2 Cleaning Cycle 3 Specify a value for the cleaning cycle The value can range from 1 000 to 255 000 sheets in increments of 1 000 Specify whether or not to display the cleaning instruction message Replacement Cycle of Consumables Life Counter Alarm Setting The replacement cycle for each consumable can be specified The background color of the...

Page 163: ...to Use the Operator Panel Various Ways to Scan Daily Care Troubleshooting Replacing the Consumables Scanner Overview Operational Settings 3 Specify a value as the replacement cycle for each of the consumables brake roller and pick roller The value can range from 10 000 to 2 550 000 sheets in increments of 10 000 ...

Page 164: ...ure 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 143 2 From the listing on the left select Device Setting and click the Offset button 3 Adjust the level of offset vertical magnification as needed 8 5 Settings Related to Scanning ATTENTION Normally you should not have to make any adjustments as the factory default settings are config...

Page 165: ...ay appear as black streaks In that case you can improve the image quality around the edges of the document by using the Page Edge Filler function to fill in the edges 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 143 2 From the listing on the left select Device Setting 2 Page Edge Filler ADF Vertical magnification Adjustment Descript...

Page 166: ...rs near the edge may appear missing HINT The color of the background is normally white You can change the background to black in the scanner driver For details refer to the scanner driver s Help Depending on the value you specify for the bottom margin in Page Edge Filler ADF the Page Edge Filler function operates as follows 1 to 7 mm Fills the margin in white from the detected page bottom 1 to 7 m...

Page 167: ...ed out Shortening the Scanning Intervals Pre Pick Pre pick refers to feeding the document to the starting position for scanning before the next scan Enabling Pre Pick shortens the interval between scanning each document 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 143 2 From the listing on the left select Device Setting 2 Pre Pick A...

Page 168: ...rt up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 143 2 From the listing on the left select Device Setting 2 Number of paper feeding retries 3 Specify the number of paper feeding retries The value can range from 1 to 12 times HINT If you cancel in the middle of scanning while pre pick is enabled you will have to remove the pre picked document...

Page 169: ...e by slowing down the speed in which documents are picked or fed This setting is effective when you scan thin paper 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 143 2 From the listing on the left select Device Setting 2 Pick Speed 3 Specify the document feed speed Normal Normal document feed speed Slow The document feed speed is slo...

Page 170: ...up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 143 2 From the listing on the left select Device Setting 2 AutoCrop Boundary 3 Select whether to include or exclude the fractional data Select Optimize to prevent any exclusion of fractional data from scanned images ATTENTION While selecting Optimize can prevent data loss it may also generate bla...

Page 171: ...r detects paper jam noise When the scanner either detects a document that was unusually warped by a feeding error or detects paper jam noise This function can be used to scan documents such as thin papers which are difficult to feed 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 143 2 From the listing on the left select Device Setting...

Page 172: ...aper protection is a function that suppresses the documents from being damaged and does not guarantee all documents to be saved When you use paper protection make sure to load the documents with their top edges aligned especially for a mixed batch with different lengths If the top edges are not aligned properly the paper protection function may be activated and stop the scan even when the document...

Page 173: ... Keep this setting for normal use High Increases the sensitivity level to detect warped documents or paper jam noise Low speed Scan at Lower Resolution Low speed Feed Mode When scanning at a lower resolution less than 400 dpi you can configure the scanner to scan documents slowly regardless of the resolution setting Scanning documents slowly can prevent the documents from being damaged This settin...

Page 174: ...p and the bottom of the scanning area so that part of the scanned image is not missing even when an unusual skew occurs during overscan 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 143 2 From the listing on the left select Device Setting 2 Overscan Control 3 Select the black margin amount When parts of the image When Expand is Missi...

Page 175: ...er altitudes 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 143 2 From the listing on the left select Device Setting 2 High Altitude Mode 3 Select whether to enable or disable high altitude mode Setting the Image Quality for Scanning Image Quality Mode Set the image quality mode To obtain an image quality that is close to the image qu...

Page 176: ...ifeed and stops the scan Note that multifeed cannot be detected within 30 mm from the leading edge of the document 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 143 2 From the listing on the left select Device Setting 2 Multifeed 3 Select a detection method 8 6 Settings Related to Multifeed Detection Method Description None Does not ...

Page 177: ...ifeed Document check area specification for Multifeed Detection page 178 for more details Ignore the multifeed when there is paper of the same size attached to a designated location on the page Proceed to Ignoring Multifeed for a Set Pattern page 86 for more details Length Select a length difference from 10 15 20 mm when detecting a multifeed by the difference in length of the documents Any length...

Page 178: ...tifeed Detection Select the Selected range check box in the window 2 Specify the detection range Range Description Selected range Select the check box to specify the detection range colored in light blue in the picture below Select the check box to enable the setting in this window Clear the check box to disable the setting Clearing this check box sets both start and end positions to 0 making the ...

Page 179: ...n both Start and End are set to 0 multifeed detection is performed for the whole area regardless of whether it is enabled or disabled To disable multifeed detection for the whole document select Disable and set the start position to 0 and the end position to equal the document length or longer If you set a value larger than the document length for the start position selecting Disable detects the w...

Page 180: ... Enable Start 0 mm End 300 mm Multifeeds are detected only within the area of light blue Example 3 Bad Example Position Middle Selected range Enable Start 100 mm End 102 mm Since the detection range length is less than 5 mm multifeeds cannot be detected accurately HINT When you use detection by overlapping accuracy of multifeed detection may drop if the documents are glued firmly or attached toget...

Page 181: ... Ignoring Multifeed for a Set Pattern page 86 Mode Description Manual mode Ignores the multifeed when you load the documents back in the ADF paper chute feeder and scan them again Does not memorize the size or location of the paper attachment when a multifeed is detected Auto mode 1 Memorizes the size and location of the paper attachment when a multifeed is detected The memorized pattern is ignore...

Page 182: ...l feeding will be canceled Note that you can also press the Stop Clear button on the operator panel to cancel manual feeding 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 143 2 From the listing on the left select Device Setting 2 Manual Feeding 3 Set Timeout Time For Timeout Time specify the time period for which the scanner waits to...

Page 183: ...1 Slide the feed mode switch to the left to switch the feed mode to Manual Single mode 2 Select the time for Timeout Time HINT When Continuous Feed Mode is enabled the scanner will wait for the next document to be loaded until the specified time elapses even if you start scanning with no document in the ADF paper chute feeder When the feed mode switch is set to Manual Single mode even if the Enabl...

Page 184: ...nel For details refer to 8 1 Starting Up the Software Operation Panel page 143 2 From the listing on the left select Device Setting 3 Use the slider to specify the waiting time for the scanner to enter power saving mode The value can range from 5 to 235 minutes in increments of 5 HINT Selecting the Power off after a certain period of time check box turns the power off automatically if the scanner ...

Page 185: ...fer to 8 1 Starting Up the Software Operation Panel page 143 2 From the listing on the left select Device Setting 2 Power SW Control 3 Select one of the following Enable power switch Press the Power button on the operator panel Disable power switch Use an AC power strip to control the power supply for peripherals such as a scanner in accordance with the computer s power Enable USB power feeding Tu...

Page 186: ...es on the second line in the Ready screen Check the information and then clean the glass For details about checking the information refer to Checking the Information page 60 For details about cleaning refer to Chapter 5 Daily Care page 91 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 143 2 From the listing on the left select Device S...

Page 187: ... amounts of dirt on the glass Select High to also detect small amounts of dirt on the glass 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 143 2 From the listing on the left select Device Setting 2 Vertical Streak Sensitivity 3 Specify the sensitivity level Low Decreases the sensitivity level to detect dirt on the glass Normal Monitor...

Page 188: ...cond line in the Ready screen Check the information and perform a regular maintenance and inspection on the scanner by a service engineer For details about checking the information refer to Checking the Information page 60 For regular maintenance and inspection on the scanner by a service engineer contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider 1 Start up the ...

Page 189: ...g the Consumables Scanner Overview Appendix Glossary Introduction Index Contents TOP Operational Settings Appendix This appendix provides the following information A 1 Basic Specification 190 A 2 Installation Specification 192 A 3 Outer Dimensions 193 A 4 Scanner Options 194 A 5 Uninstalling the Software 195 ...

Page 190: ...Image sensor Color CCD 2 front back Light source White LED 4 front 2 back 2 Scanning area Minimum size width length 50 8 69 mm 2 2 72 in Maximum size width length A3 portrait 297 420 mm 11 7 in 16 5 in 12 17 in 1 Paper weight thickness 27 to 413 g m2 7 2 to 110 6 lb 128 to 209 g m2 34 3 to 56 1 lb for A8 size 1 4 mm or less for plastic cards 2 Scanning speed A4 landscape 3 Binary black white Simpl...

Page 191: ... the paper weight For details refer to 2 2 Documents for Scanning page 41 5 Use the USB cable that is supplied When connecting the USB cable to a USB hub make sure you connect it to a USB hub that is connected to the USB port of a computer Connection with USB 3 0 2 0 requires the USB port and the hub to support USB 3 0 2 0 Also note that the scanning speed slows down when USB 1 1 is used Output re...

Page 192: ...Outer dimensions W D H 1 380 209 168 mm 14 96 8 23 6 61 in Installation space W D H 2 580 957 552 mm 22 83 37 68 21 73 in Weight 7 6 kg 16 76 lb Input power Voltage range AC 100 to 240 V 10 Phase Single phase Frequency range 50 60 Hz 3 Hz Power consumption Operation 36 W or less 43 W or less Power saving 1 40 W or less Power OFF 0 35 W or less Ambient conditions Temperature Operating 5 to 35 C 41 ...

Page 193: ...onal Settings Replacing the Consumables Operational Settings Appendix Appendix Glossary Introduction Index Contents 193 How to Load Documents Scanner Overview TOP The outer dimensions are as follows Unit mm in A 3 Outer Dimensions 385 15 16 209 8 23 380 14 96 266 10 47 168 6 61 235 9 25 ...

Page 194: ...ions and more information contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider A 4 Scanner Options Name Part No Supported model Description fi 748PRB PA03710 D401 fi 7460 fi 7480 An option imprinter that can print text such as alphabets and numbers on the back of the document after scanning It can be used to organize your documents by printing a name date or serial...

Page 195: ... Uninstalling PaperStream IP Driver Select one of the following PaperStream IP TWAIN PaperStream IP TWAIN x64 PaperStream IP ISIS Bundle When Uninstalling 2D Barcode for PaperStream Select 2D Barcode for PaperStream When Uninstalling Software Operation Panel Select Software Operation Panel The Software Operation Panel is installed together with the PaperStream IP driver When Uninstalling Error Rec...

Page 196: ...hen select User s Guide under ABBYY FineReader for ScanSnap TM Technical Support Windows Server 2012 R2 Windows 8 1 Click on the lower left side of the Start screen and then select User s Guide under ABBYY FineReader for ScanSnap TM Technical Support To display move the mouse cursor Windows 10 Select Start menu All apps ABBYY FineReader for ScanSnap TM User s Guide Image Scanner fi Series For othe...

Page 197: ...ting Density Device errors Dither Document sensor Double Letter size dpi dots per inch Driver Dropout color Duplex scanning mode E Edge Extract Eject roller Emphasis Error diffusion F Feed roller Filter G Gamma Grayscale H Halftone I Image processing Imprinter Intelligent Multifeed Function Interface Inversion ISIS J Job Separator L Landscape Legal size Letter size M Moiré patterns Multi Image Mul...

Page 198: ...ary Index Contents TOP 198 How to Load Documents How to Use the Operator Panel Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing the Consumables Scanner Overview U Ultrasonic sensor USB W White reference sheet ...

Page 199: ... standard paper size which is 74 105 mm 2 91 4 13 in A8 size A standard paper size which is 52 74 mm 2 05 2 91 in ADF Automatic Document Feeder A paper feeding mechanism which allows multiple sheets of documents to be scanned one sheet at a time Ambient conditions Conditions such as temperature and humidity required to operate or store the scanner Automatic size skew detection End of Page Detectio...

Page 200: ...mage C CCD Charge Coupled Device Image Sensor A sensor which perceives the light reflected from the document and converts it into digital form CCD technology is the basis of high quality image acquisition in scanners cameras and other devices D Default setting Hardware Preset values from the factory Software Values set upon installation of software Density Refers to the deepness of a color in an i...

Page 201: ... a scanned image Duplex scanning mode A mode for scanning both sides of the document at once simplex scanning mode E Edge Extract A function which traces the boundaries between black and white areas and extracts them as outlines Eject roller Rollers that feed documents from the ADF onto the stacker Emphasis A function which decreases the density of bright colors except for white around black areas...

Page 202: ...c character strings on the scanned image data Page Edge Filler Fills in the margins of the scanned image in a specified color G Gamma A unit which indicates the changes in the brightness of an image It is expressed as a function of the electric input power to devices such as a scanner and a display and the brightness of the image If the gamma rate is larger than 1 the brightness of an image increa...

Page 203: ...A function that excludes certain patterns of overlapping of documents that is detected as multifeed by letting the scanner memorize the overlap pattern For instance when there is paper of the same size attached to a designated location on the page the scanner memorizes the location of the attachment and can be configured not to detect multifeeds for that location Interface The connection that allo...

Page 204: ... with barcodes printed L Landscape Orientation in which the short side of the document is set parallel to the feed direction Legal size A standard paper size used in the United States and other countries 8 5 14 in Letter size A standard paper size used in the United States and other countries 8 5 11 in M Moiré patterns Recurrent patterns on scanned images caused by incorrect settings of angles Mul...

Page 205: ... documents Operator panel A panel that consists of a display and buttons It is used for scanner operations such as selecting functions and changing settings Overscan A function that scans the document in a size larger than the specified paper size P Paper jam Refers to an error in which a document is jammed inside the paper path or feeding is interrupted by documents slipping Paper Protection A fu...

Page 206: ... direction Documents images are set displayed vertically Pre pick Refers to feeding the document in advance to the position to start scanning It shortens the interval between setting the document and feeding the document to the starting position R Resolution A measurement to indicate the quality fineness of an image Resolution is displayed by the number of pixels within an inch An image is a colle...

Page 207: ...ices that comply with this standard it is necessary to install a driver software that supports TWAIN standard U Ultrasonic sensor A sensor that detects multifeed errors by ultrasonic soundwave It detects multifeeds by monitoring the difference in the amount of ultrasonic waves transmitted through the documents USB USB Universal Serial Bus is a standard for interfaces used to connect devices such a...

Page 208: ...ch scanning 46 configuration items 151 consumables 102 contact for inquiries 196 conventions 5 customizing the scanner settings 84 D daily care 91 documents for scanning 41 E error indications on operator panel 112 F fi 748PRB 194 Function Selection 73 H how to clean the ADF with Cleaning Paper 95 how to clean the ADF with cloth 97 how to clean the inside 95 how to clean the outside 94 how to clos...

Page 209: ...abel 141 R replacement cycles 102 replacing consumables 101 replacing the brake roller 103 replacing the pick roller 105 S Scan Enter button 84 scanner overview 13 scanning documents of different types and sizes 77 setting up the ADF paper chute feeder 22 setting up the stacker 23 Settings Menu 55 settings related to multifeed detection 176 settings related to power on off 185 settings related to ...

Page 210: ...Image Scanner Operator s Guide P3PC 5802 02ENZ0 Issue date March 2016 Issued by PFU LIMITED The contents of this manual are subject to change without notice PFU LIMITED assumes no liability for incidental or consequential damages arising from the use of this product and any claims by a third party Copying of the contents of this manual in whole or in part as well as the scanner applications is pro...

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