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Appendix

Chapter 7 Troubleshooting

Glossary

Introduction

Index

Contents

TOP

116

How to Load 
Documents

How to Use the 
Operator Panel

Various Ways to 
Scan

Daily Care

Operational 
Settings

Replacing the 
Consumables

Scanner 
Overview

Troubleshooting

The Carrier Sheet is not fed smoothly./Paper jams 
occur.

Did you scan just the Carrier Sheet continuously?

Yes

Feed about 50 sheets of PPC paper (recycled paper) before scanning with the 
Carrier Sheet.
The PPC paper can either be blank or printed.

No 

Is the Carrier Sheet clean?

No

Perform one of the following.

Clean the Carrier Sheet.
For details, refer to 

"Chapter 5 Daily Care" (page 72)

.

Replace the Carrier Sheet.
For information on purchasing the Carrier Sheet, contact your FUJITSU 
scanner dealer or an authorized FUJITSU scanner service provider.

Yes 

Did you start the scan after loading the Carrier Sheet in the 
ADF paper chute (feeder)?

No

Start the scan after loading the Carrier Sheet in the ADF paper chute (feeder).
For details, refer to 

"Documents Larger than A4/Letter Size" (page 57)

 or 

"Scanning Photographs and Clippings" (page 59)

.

Yes 

Are the glass and rollers inside the ADF clean?

No

Perform cleaning.
For details, refer to 

"Chapter 5 Daily Care" (page 72)

.

Yes 

Are the consumables (*1) worn out?

Yes

Check the consumable counters and replace them if necessary.
For details, refer to 

"Chapter 6 Replacing the Consumables" (page 83)

.

No 

Is there any foreign matter inside the ADF?

Yes

Clean the ADF. If there is any foreign matter in the ADF, remove it.
For details, refer to 

"Chapter 5 Daily Care" (page 72)

.

No 

Summary of Contents for fi-7140

Page 1: ...ts and basic scanner operation fi 7140 fi 7240 Appendix Glossary Contents TOP How to Load Documents How to Use the Operator Panel Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing the Consumables P3PC 5762 01ENZ0 Scanner Overview How to Use This Manual Index Introduction Operator s Guide Thank you for purchasing our image scanner This manual explains about the basic op...

Page 2: ...be Acrobat or Adobe Reader For details refer to the Adobe Acrobat or Adobe Reader Help Use the Page Up key to return to the previous page and the Page Down key to go to the next page Click a blue character string tab or contents index title where the mouse cursor changes into a shape such as to jump to the link Common for All Pages Contents Page Index Page Jumps to the first page of each chapter T...

Page 3: ... Speed 2 ADF Flatbed 1 USB fi 7140 Yes Yes 40 ppm 80 ipm fi 7240 Yes Yes Yes 40 ppm 80 ipm Manual Description Safety Precautions paper PDF Contains important information about the safe use of this product Make sure to read this manual before using the scanner The PDF version is included in the Setup DVD ROM Getting Started paper PDF Outlines the procedures from installation to operation of the sca...

Page 4: ...which may be registered in some jurisdictions ScanSnap ScanSnap Manager and PaperStream are registered trademarks of PFU LIMITED in Japan Other company names and product names are the registered trademarks or trademarks of the respective companies Manufacturer PFU LIMITED YOKOHAMA i MARK PLACE 4 4 5 Minatomirai Nishi ku Yokohama Kanagawa 220 8567 Japan PFU LIMITED 2015 Error Recovery Guide HTML He...

Page 5: ...e as follows Abbreviations Used in This Manual The operating systems and products in this manual are indicated as follows This indication alerts operators of an operation that if not strictly observed may result in severe injury or death This indication alerts operators of an operation that if not strictly observed may result in safety hazards to personnel or damage to the product Name Indication ...

Page 6: ...differs from the screen examples in this manual operate by following the actual displayed screen while referring to the user s manual of the scanner application that you are using The screen examples used in this manual are of the PaperStream IP driver The screenshots used in this manual are of Windows 7 The actual windows and operations may differ depending on the operating system Also note that ...

Page 7: ...res 14 1 2 Parts and Functions 15 fi 7140 15 fi 7240 18 Common Parts for All Models 22 1 3 Turning the Power ON OFF 23 How to Turn the Power ON 23 How to Turn the Power OFF 24 1 4 Opening Closing the ADF 25 How to Open the ADF 25 How to Close the ADF 25 1 5 Opening Closing the Document Cover fi 7240 26 How to Open the Document Cover 26 How to Close the Document Cover 26 1 6 Setting Up the ADF Pape...

Page 8: ...pacity 44 Area Not to Be Perforated 45 Conditions for Multifeed Detection 46 Conditions for Mixed Batch Scanning 47 Conditions for Automatic Page Size Detection 49 Conditions for Using the Carrier Sheet 50 Chapter 3 How to Use the Operator Panel 51 3 1 Operator Panel 52 Names and Functions 52 Indications on Function Number Display 53 Chapter 4 Various Ways to Scan 54 4 1 Summary 55 4 2 Scanning Do...

Page 9: ... Chapter 5 Daily Care 72 5 1 Cleaning Materials and Locations that Require Cleaning 73 Cleaning Materials 73 Location and Frequency 74 5 2 Cleaning the Outside 75 fi 7140 75 fi 7240 75 5 3 Cleaning the Inside 76 Cleaning the ADF with Cleaning Paper 76 Cleaning the ADF with Cloth 77 Cleaning the Flatbed fi 7240 80 5 4 Cleaning the Carrier Sheet 82 Chapter 6 Replacing the Consumables 83 6 1 Consumab...

Page 10: ...er is already displayed in the Function Number Display after power on 108 Multifeed error occurs frequently 109 Situation in which the document is not fed into the ADF occurs frequently 111 Paper jams pick errors occur frequently 112 Scanned images turn out elongated 113 A shadow appears at the top or the bottom of the scanned image 114 There are black traces on the document 115 The Carrier Sheet ...

Page 11: ...on Adjustment 142 Removing Shadows Streaks that Appear around the Scanned Image Page Edge Filler ADF Page Edge Filler FB fi 7240 143 Removing a Color from the Scanned Image Dropout color 145 Shortening the Scanning Intervals Pre Pick 146 Number of Paper Feeding Retries 147 Document Feed Speed Pick Speed 147 Cropping the Image Boundary AutoCrop Boundary 148 Protecting the Documents from Being Damag...

Page 12: ...ated to Waiting Time 158 Waiting Time in Manual Feed Mode Manual feed timeout 158 Waiting Time to Enter Power Saving Mode Power saving 159 8 8 Settings Related to Power ON OFF 160 Method of Turning the Scanner ON OFF Power SW Control 160 Appendix 161 A 1 Basic Specification 162 A 2 Installation Specification 164 A 3 Outer Dimensions 165 fi 7140 165 fi 7240 166 A 4 Scanner Options 167 A 5 Uninstall...

Page 13: ... Overview This chapter explains about the names and functions of the scanner components as well as the methods for basic operations 1 1 Main Features 14 1 2 Parts and Functions 15 1 3 Turning the Power ON OFF 23 1 4 Opening Closing the ADF 25 1 5 Opening Closing the Document Cover fi 7240 26 1 6 Setting Up the ADF Paper Chute Feeder 27 1 7 Setting Up the Stacker 28 1 8 Power Saving Mode 34 1 9 Bas...

Page 14: ...location of the attachment This allows you to continue scanning instead of pausing the scan by detecting every paper attachment as multifeed Furthermore the paper protection function will reduce the risk of damaging your valuable documents Advanced image processing function The scanner s automatic detection function outputs images in color or monochrome by the document content Imprinter option Imp...

Page 15: ...51 ADF Automatic Document Feeder Pulls and feeds the documents one sheet at a time from the ADF paper chute feeder Open this to replace consumables or to clean the inside of the scanner Side Guides Positions the documents in place when the documents are loaded in the ADF paper chute feeder as they are fed into the scanner Chute Extension 2 Pull out to adjust to the document length ADF Paper Chute ...

Page 16: ...urity cable commercially available Ventilation Port Holes for ventilating hot air from inside the scanner Power Connector Used to connect the power cable Power cable refers to the AC cable and AC adaptor connected together EXT Connector Used to connect the imprinter The imprinter is used to print text such as alphabets or numbers after a document is scanned and is available as an option It can be ...

Page 17: ...tion Index Contents TOP 17 How to Load Documents How to Use the Operator Panel Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing the Consumables Scanner Overview Removable Parts Pick Roller ADF Paper Chute Feeder Brake Roller ...

Page 18: ... documents one sheet at a time from the ADF paper chute feeder Open this to replace consumables or to clean the inside of the scanner Side Guides Positions the documents in place when the documents are loaded in the ADF paper chute feeder as they are fed into the scanner Chute Extension 2 Pull out to adjust to the document length ADF Paper Chute Feeder Holds the documents to be scanned ADF Release...

Page 19: ...lacing the Consumables Scanner Overview Inside Flatbed Document Bed Place a document on the glass section Document Pad Holds the document down against the document bed Document cover with a black document pad is also available as an option Use it to perform scanning in black background on the flatbed For details refer to A 4 Scanner Options page 167 Document Cover Close it to hold the document in ...

Page 20: ...erational Settings Replacing the Consumables Scanner Overview Back USB Connector Used to connect a USB cable Security Cable Slot Used to connect an anti theft security cable commercially available Ventilation Port Holes for ventilating hot air from inside the scanner Power Connector Used to connect the power cable Power cable refers to the AC cable and AC adaptor connected together ...

Page 21: ...dex Contents TOP 21 How to Load Documents How to Use the Operator Panel Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing the Consumables Scanner Overview Removable Parts Pick Roller ADF Paper Chute Feeder Brake Roller Document Cover ...

Page 22: ...w to Use the Operator Panel Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing the Consumables Scanner Overview Common Parts for All Models Inside ADF Glass 2 Pick Roller 2 Ultrasonic Sensor 2 Feed Roller 2 Eject Roller 2 Brake Roller 2 Document Sensor 8 Plastic Idler Roller 4 ...

Page 23: ...following order 8 P 0 1 The scanner is ready when 1 is shown on the Function Number Display 1 3 Turning the Power ON OFF HINT The method by which the scanner is powered on off can be specified from one of the following Press the Power button on the operator panel Use an AC power strip to control power supply for peripherals such as a scanner in accordance with the computer s power Turn on off the ...

Page 24: ...ts How to Use the Operator Panel Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing the Consumables Scanner Overview How to Turn the Power OFF 1 Press the Power button on the operator panel for more than 2 seconds The scanner is turned off and the Power button switches off ...

Page 25: ... ADF How to Open the ADF 1 Remove all documents from the ADF paper chute feeder 2 Pull the ADF release tab towards you to open the ADF How to Close the ADF 1 Close the ADF Push the center of the ADF until it locks in place 1 4 Opening Closing the ADF When the ADF is open it might close accidentally Be careful not to get your fingers caught ADF Release Tab Be careful not to get your fingers caught ...

Page 26: ...to Scan Daily Care Troubleshooting Operational Settings Replacing the Consumables Scanner Overview This section describes how to open and close the document cover How to Open the Document Cover 1 Open the document cover How to Close the Document Cover 1 Gently close the document cover 1 5 Opening Closing the Document Cover fi 7240 Document Cover ...

Page 27: ...Documents loaded in the ADF paper chute feeder are fed into the ADF one by one Using the chute extensions will keep the documents straight and feed them smoothly 1 Pull out chute extension 1 2 Pull out chute extension 2 1 6 Setting Up the ADF Paper Chute Feeder HINT Make sure to hold the scanner while you pull out the chute extension Chute Extension 1 HINT Make sure to hold the scanner while you p...

Page 28: ...tional Settings Replacing the Consumables Scanner Overview Documents loaded in the ADF paper chute feeder are ejected onto the stacker one by one Using the stacker stacker extension 1 stacker extension 2 and stopper will keep the documents straight and stack them neatly fi 7140 A6 Landscape or Larger 1 Bring down the stacker from the top towards you 1 7 Setting Up the Stacker Stacker ...

Page 29: ...ing Operational Settings Replacing the Consumables Scanner Overview 2 Slide out the stacker extension 1 towards you 3 Slide out the stacker extension 2 towards you Stacker Extension 1 HINT For A4 size documents slide out the stacker extension 2 towards you to click in place For legal size documents slide out the stacker extension 2 towards you all the way Stacker Extension 2 ...

Page 30: ... Operator Panel Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing the Consumables Scanner Overview 4 Lift up the stopper A7 Landscape or Smaller 1 Bring down the stacker from the top towards you ATTENTION Do not lift up the stopper more than 90 degrees because it may break Stopper Stacker ...

Page 31: ...ngs Replacing the Consumables Scanner Overview 2 Lift up the stopper ATTENTION Do not lift up the stopper more than 90 degrees because it may break Stopper HINT The stopper can be slid to adjust to the length of the document If the ejected documents are not stacked neatly adjust the position of the stopper so that the space for the ejected documents can be longer than the document length Stopper ...

Page 32: ...ments with Different Sizes 1 Hold both sides of the stacker stand and bring it down from the top towards you 2 Adjust the stacker to fit the longest document If the longest document is A6 landscape or larger For details refer to A6 Landscape or Larger page 28 If the longest document is A7 landscape or smaller For details refer to A7 Landscape or Smaller page 30 fi 7240 A5 Portrait or Larger 1 Lift...

Page 33: ...aily Care Troubleshooting Operational Settings Replacing the Consumables Scanner Overview 2 Lift up the stopper towards you A6 Portrait A5 Landscape or Smaller 1 Lift up the stopper ATTENTION Do not lift up the stopper more than 90 degrees because it may break Stopper ATTENTION Do not lift up the stopper more than 90 degrees because it may break Stopper ...

Page 34: ...mption until the next scan To prevent the scanner from being turned off automatically clear the Power off after a certain period of time check box in Device Setting on the Software Operation Panel For details refer to Waiting Time to Enter Power Saving Mode Power saving page 159 To turn the power back on after the power is turned off automatically press the Power button on the operator panel For d...

Page 35: ...e scanning application which supports both PaperStream IP TWAIN and PaperStream IP ISIS for fi 71xx 72xx By defining scan settings as document profiles you can customize the settings according to your preference ScanSnap Manager for fi Series An image scanning application which uses the scan settings dedicated to ScanSnap Manager for fi Series PaperStream IP TWAIN is required for this application ...

Page 36: ...er For some image scanning applications selection of a scanner may not be needed 6 In the setup window for the scanner driver configure the scan settings For some image scanning applications the setup window for the scanner driver may not appear 7 Scan the document with the image scanning application ATTENTION When the scanner and the computer are communicating for instance during scanning do not ...

Page 37: ...are Troubleshooting Operational Settings Replacing the Consumables Scanner Overview How to Load Documents Chapter 2 How to Load Documents This chapter explains how to load documents on the scanner 2 1 Loading Documents in the ADF 38 2 2 Loading Documents on the Flatbed fi 7240 40 2 3 Documents for Scanning 41 ...

Page 38: ... for Mixed Batch Scanning page 47 or Documents with Different Widths page 56 2 Check the number of sheets Up to 80 sheets can be loaded with paper weight of 80 g m2 20 lb and thickness of the document stack under 8 mm For details refer to Loading Capacity page 44 2 Fan the documents 1 Grab a stack of documents which should be 8 mm or less 2 Hold both ends of the documents and fan them a few times ...

Page 39: ...extension 1 and stacker extension 2 towards you and lift up the stopper according to the length of the document For details refer to 1 7 Setting Up the Stacker page 28 3 Load a document in the ADF paper chute feeder Load a document face down in the ADF paper chute feeder 4 Adjust the side guides to the width of the document Do not leave space between the side guides and the document Otherwise the ...

Page 40: ...ls refer to 1 5 Opening Closing the Document Cover fi 7240 page 26 2 Load a document on the document bed Place the document face down to align its top left hand corner with the reference point 3 Close the document cover For details refer to 1 5 Opening Closing the Document Cover fi 7240 page 26 4 Scan the document with the image scanning application For details refer to the image scanning applicat...

Page 41: ...aper types other than the above make sure to test with the same type of paper first to check if the document can be scanned Paper Weight Thickness The following paper weights can be used 27 to 413 g m2 7 2 to 110 lb 127 to 209 g m2 34 to 56 lb for A8 size 1 4 mm or less for plastic cards Precautions The following types of documents may not be scanned successfully Documents of non uniform thickness...

Page 42: ...s Brake roller and pick roller may be damaged when a photo sticky note on the document contacts these parts during scanning The surface of the document may be damaged when gloss papers such as photographs are scanned The light of the LED may reflect brightly when gloss papers are scanned When you scan plastic cards take note of the following Up to three plastic cards can be loaded in the ADF paper...

Page 43: ... frequently Otherwise the rollers will be contaminated which may leave black traces on the document or cause feeding errors For details about cleaning refer to Chapter 5 Daily Care page 72 If multifeeds pick errors or paper jams occur frequently refer to 7 3 Troubleshooting page 99 When you scan documents with the ADF all documents must be flat on the leading edge Make sure that curls on the leadi...

Page 44: ...ber of sheets that can be loaded in the ADF paper chute feeder is determined by the paper size and paper weight See the graph below 62 50 80 60 50 70 40 30 20 10 0 52 41 27 64 75 80 104 127 64 50 72 90 40 41 157 33 31 209 25 25 256 20 15 413 12 80 58 Capacity sheets g m 2 Paper weight A4 Letter or smaller Legal Unit Conversion g m2 27 41 52 64 75 80 90 104 127 157 209 256 413 lb 7 2 11 14 17 20 21...

Page 45: ... Perforated An error may occur when there are punched holes in the area shaded in light blue in the figure below Use the flatbed fi 7240 to scan such documents Fig 1 ATTENTION The above condition applies when the document is set to the center of the pick roller width Unit mm Top Reference point Front side Feed direction Bottom 35 Center HINT If there are any holes in the 35 mm wide central column ...

Page 46: ...s 1 or less Do not punch holes within 35 mm 1 38 in over the center of the document See Fig 1 page 45 Detection by Overlapping and Length Load documents of the same length in the ADF paper chute feeder Paper weight 27 to 413 g m2 7 2 to 110 lb Variance in document lengths 1 or less Do not punch holes within 35 mm 1 38 in over the center of the document See Fig 1 page 45 Do not attach other documen...

Page 47: ...rers brands are mixed it affects the feeding performance as the difference in the friction coefficient increases The following friction coefficients are recommended 0 35 to 0 60 reference value for paper friction coefficient Document Position Use paper sizes that fit the 39 mm width of the pick roller in the center Paper Size When you scan a mixed batch with different sizes not feeding the documen...

Page 48: ...ot feeding the documents straight may cause troubles such as paper jams or part of the image to appear missing It is recommended that you check the documents thoroughly before scanning and also check the image if the document was skewed LTR Letter size P Portrait L Landscape Maximum size LTR P Carrier Sheet A4 P A5 L B5 P B6 L A5 P A6 L B6 P B7 L A6 P A7 L B7 P B8 L A7 P A8 L B8 P A8 P Width mm 1 ...

Page 49: ...f the batch between the side guides Conditions for Automatic Page Size Detection Automatic Page Size Detection does not work with the following types of documents Non rectangular documents Automatic Page Size Detection may not work with the following types of documents Thin paper 52 g m2 14 lb or less White documents with glossy edges Documents with darkish gray edges ATTENTION B8 portrait and A8 ...

Page 50: ... a double page spread document with the Carrier Sheet in high resolution In that case specify a lower resolution and try scanning again Do not write on color stain or cut the end with a black and white pattern on the Carrier Sheet Otherwise the Carrier Sheet may not be recognized correctly Do not place the Carrier Sheet upside down Otherwise a paper jam may occur and damage the Carrier Sheet and t...

Page 51: ...ocuments How to Use the Operator Panel Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing the Consumables Scanner Overview Chapter 3 How to Use the Operator Panel This chapter explains how to use the operator panel 3 1 Operator Panel 52 ...

Page 52: ...saving mode Send to Button 1 2 Launches the linked application software Clears the displayed error indication Pauses the scan Scan Stop Button 1 Launches the linked application software Clears the displayed error indication Cancels the scan while scanning by pressing this button Resumes the scan Power Button Turns the power on off Lights in green when the scanner is turned on Function Button Switc...

Page 53: ...turns to the ready status 1 For details about how to close the ADF refer to 1 4 Opening Closing the ADF page 25 If the display does not return to the ready status 1 even after the ADF is closed turn the power off then back on If the problem still persists contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider P Flashing Indicates that the Send to button was pressed t...

Page 54: ...acing the Consumables Scanner Overview Various Ways to Scan Chapter 4 Various Ways to Scan This chapter explains how to configure scanner settings and scan different types of documents with the image scanning application 4 1 Summary 55 4 2 Scanning Documents of Different Types and Sizes 56 4 3 Advanced Scanning 66 4 4 Customizing the Scanner Settings 67 ...

Page 55: ...s and Sizes Documents with Different Widths page 56 Documents Larger than A4 Letter Size page 57 Scanning Photographs and Clippings page 59 Long Page Scanning page 61 Scanning a Book fi 7240 page 62 Scanning a Large Document on the Flatbed fi 7240 page 64 Advanced Scanning Feeding Documents Manually in the ADF page 66 Customizing the Scanner Settings Using a Button on the Scanner to Start Scanning...

Page 56: ...For details refer to Chapter 2 How to Load Documents page 37 4 2 Scanning Documents of Different Types and Sizes ATTENTION When you scan a mixed batch with different widths some of the smaller documents may be skewed or not fed into the ADF In that case separate the documents by their widths and scan them in different batches HINT For more details about scanning a mixed batch of documents refer to...

Page 57: ...he Carrier Sheet can be used to scan documents larger than A4 Letter size such as A3 or B4 By folding the document in half and scanning in duplex mode the two sides are merged into a single image 1 Place the document inside the Carrier Sheet 1 Fold the document in half so that the sides to be scanned are facing out Fold it tightly and smooth out any creases Otherwise it may cause the document to s...

Page 58: ...f the Carrier Sheet so that the document fits in the upper right hand corner 2 Load the Carrier Sheet face down in the ADF paper chute feeder Secure the Carrier Sheet with the side guides to avoid skewing 3 Configure the scan settings in the scanner driver to use the Carrier Sheet For details refer to the scanner driver s Help For some image scanning applications the setup window for the scanner d...

Page 59: ...rs images on both left and right may skew towards each other from the top These symptoms may be improved when you perform the following Fold the document tightly Align the edges of the document neatly with the edges of the Carrier Sheet Turn over the Carrier Sheet to the other reverse side When Automatic is specified for Paper Size the closest standard size A3 B4 or Double Letter is selected from ...

Page 60: ...size specified in Paper Size When Automatic is specified for Paper Size the closest standard size is selected from the same drop down list Note that the size of the image may become smaller than the original document depending on the document scanned or part of the image may appear missing Example When an A5 size image is printed in the center of an A4 size document The image is output in A5 size ...

Page 61: ... refer to Chapter 2 How to Load Documents page 37 ATTENTION Long page documents should be loaded one sheet at a time in the ADF paper chute feeder When you scan long pages take note of the following Loading Hold the document with your hand so it does not fall out of the ADF paper chute feeder Removing Secure enough space around the stacker to prevent the ejected sheet from falling off the stacker ...

Page 62: ...er to scan the paper size of the long page For details refer to the scanner driver s Help For some image scanning applications the setup window for the scanner driver may not appear 3 Scan the document with the image scanning application For details refer to the image scanning application manual Scanning a Book fi 7240 1 Open the document cover For details refer to 1 5 Opening Closing the Document...

Page 63: ...n its top left hand corner with the reference point 4 Configure the scan settings in the scanner driver to use the flatbed For details refer to the scanner driver s Help 5 Scan the document with the image scanning application For details refer to the image scanning application manual 6 Attach the document cover 7 Close the document cover For details refer to 1 5 Opening Closing the Document Cover ...

Page 64: ...7240 page 26 2 Remove the document cover by pulling it out in the direction of the arrow 3 Load the document on the document bed Place the document face down to align its top left hand corner with the reference point 4 Configure the scan settings in the scanner driver to use the flatbed For details refer to the scanner driver s Help 5 Scan the document with the image scanning application For detai...

Page 65: ...ts TOP 65 How to Load Documents Daily Care Troubleshooting Operational Settings Replacing the Consumables Scanner Overview Various Ways to Scan How to Use the Operator Panel 7 Close the document cover For details refer to 1 5 Opening Closing the Document Cover fi 7240 page 26 ...

Page 66: ...such as magazine or newspaper clippings that cannot be loaded together 1 Enable manual feeding in the Software Operation Panel For details refer to Waiting Time in Manual Feed Mode Manual feed timeout page 158 2 Load a document in the ADF paper chute feeder For details refer to Chapter 2 How to Load Documents page 37 3 Scan the document with the image scanning application For details refer to the ...

Page 67: ...1 3 Turning the Power ON OFF page 23 2 Display the Control Panel window Windows Vista Windows Server 2008 Windows 7 Click Start menu Control Panel Windows Server 2012 Windows 8 Right click the Start screen and select All apps on the app bar Control Panel under Windows System Windows Server 2012 R2 Windows 8 1 Click on the lower left side of the Start screen Control Panel under Windows System To di...

Page 68: ...nch the selected application Using the Send to button Press the Function button to change the number in the function number display Match the number with the event configured in the computer Send to 1 to Send to 9 For example to execute the Send to 2 event the function number display shows 2 Press the Send to button to launch the selected application HINT To configure multiple events repeat steps ...

Page 69: ...panel on the scanner In the other mode you can suppress multifeeds automatically by letting the scanner memorize the location and the length of the attachment Intelligent Multifeed Function The following three modes are available Select the mode in the Software Operation Panel For details refer to Specifying an Area Not to Detect Multifeed Intelligent Multifeed Function page 157 Sticky Note Receip...

Page 70: ...ve the document 2 If you open the ADF to remove the document close it For details refer to 1 4 Opening Closing the ADF page 25 When the ADF is closed indication on the function number display of the operator panel changes as follows When a multifeed occurs J and 2 appear alternately When a document is ejected The function number flashes 3 Load the documents back in the ADF paper chute feeder If a ...

Page 71: ... as multifeed and continues scanning When a paper attachment of a similar pattern is detected multifeed detection is automatically suppressed 1 2 Auto mode 2 Bypass by length Memorizes the length of the longest paper attachment that was detected as multifeed and continues scanning When a paper attachment of the same length or shorter is detected multifeed detection is automatically suppressed 1 2 ...

Page 72: ...he Outside 75 5 3 Cleaning the Inside 76 5 4 Cleaning the Carrier Sheet 82 Do not use aerosol spray or spray that contains alcohol Paper dust blown up by strong air from the spray may enter inside the scanner which may cause the scanner to fail or malfunction Also note that sparks generated by static electricity may cause a fire The inside of the ADF becomes very hot when the scanner is being used...

Page 73: ...rt No Notes Cleaner F1 PA03950 0352 100 ml Moisten a cloth or Cleaning Paper with this liquid to wipe the scanner clean It may take a long time to dry if an excessive amount of Cleaner F1 is used Use it in small quantity Wipe off the cleaner completely to leave no residue on the cleaned parts Cleaning Paper CA99501 0012 10 sheets Use this non woven sheet with Cleaner F1 Cleaning Wipe PA03950 0419 ...

Page 74: ... sensor Feed roller Eject roller Flatbed fi 7240 Document pad Document bed Plastic frame ATTENTION Cleaning cycles may vary depending on the condition of the documents Also cleaning must be performed more frequently when the following types of documents are scanned Smooth faced documents such as coated paper Documents with printed text graphics that almost cover the entire surface Chemically treat...

Page 75: ...d with Cleaner F1 mild detergent or a sheet of Cleaning Wipe fi 7140 fi 7240 5 2 Cleaning the Outside ATTENTION To avoid deformation and discoloration never use paint thinner or any other organic solvents Be careful not to let any moisture or water inside the scanner during cleaning It may take a long time to dry if an excessive amount of Cleaner F1 mild detergent is used Use it in small quantity ...

Page 76: ... is not sufficiently fused 1 Turn on the scanner For details refer to 1 3 Turning the Power ON OFF page 23 2 Spray the Cleaning Paper with Cleaner F1 3 Pull out the chute extensions according to the length of the Cleaning Paper For details refer to 1 6 Setting Up the ADF Paper Chute Feeder page 27 4 Bring down the stacker slide out stacker extension 1 and stacker extension 2 towards you and lift u...

Page 77: ...ery 5 000 sheets scanned Note that this guideline varies depending on the types of documents you scan For instance it may be necessary to clean the scanner more frequently when you scan documents on which the toner is not sufficiently fused 1 Turn off the scanner and wait for at least 15 minutes For details refer to 1 3 Turning the Power ON OFF page 23 2 Open the ADF For details refer to 1 4 Openi...

Page 78: ...ly wipe off any dirt or dust along the grooves as you rotate the roller manually taking care not to damage the roller surface Make sure that it is wiped properly because black residue on the roller will affect the feeding performance Plastic Idler Roller 4 Gently wipe off any dirt or dust on the surface of the rollers Make sure that it is wiped properly because black residue on the roller will aff...

Page 79: ...ner For details refer to 1 3 Turning the Power ON OFF page 23 2 After 1 is displayed on the Function Number Display on the operator panel open the ADF For details refer to 1 4 Opening Closing the ADF page 25 3 When you press the Send to and Scan Stop buttons on the operator panel at the same time the feed eject rollers rotate a certain amount HINT If it is difficult to clean use a cotton swab Ultr...

Page 80: ...sly will rotate the feed eject rollers one revolution 4 Close the ADF For details refer to 1 4 Opening Closing the ADF page 25 5 Reset the cleaning counter in the Software Operation Panel For details refer to Resetting the Sheet Counters page 138 Cleaning the Flatbed fi 7240 The flatbed should be cleaned with a piece of cloth moistened with Cleaner F1 or a sheet of Cleaning Wipe 1 Open the documen...

Page 81: ...ables Daily Care Operational Settings Chapter 5 Daily Care Appendix Glossary Introduction Index Contents TOP 81 How to Load Documents Scanner Overview 3 Wait for the cleaned parts to dry 4 Close the document cover For details refer to 1 5 Opening Closing the Document Cover fi 7240 page 26 ...

Page 82: ... Carrier Sheet dirt and dust will accumulate on the surface and the inside Clean it regularly because it may result in scanning errors 5 4 Cleaning the Carrier Sheet ATTENTION Make sure that the Carrier Sheet is not creased To avoid deformation and discoloration never use paint thinner or any other organic solvents Do not use force to rub against the Carrier Sheet because it may be damaged or defo...

Page 83: ...lacing the Consumables This chapter describes how to replace the consumables for the scanner 6 1 Consumables and Replacement Cycles 84 6 2 Replacing the Brake Roller 85 6 3 Replacing the Pick Roller 87 The inside of the ADF becomes very hot when the scanner is being used Before you replace the consumables make sure to turn off the power unplug the power cable and wait at least 15 minutes for the i...

Page 84: ...e consumables brake roller pick roller are replaced which allows you to check the status on each consumable For details refer to 8 4 Settings Related to Sheet Counters page 137 Note that the suggested replacement cycles are guidelines for using A4 80 g m2 20 lb wood free or wood containing paper as these cycles vary depending on the type of documents scanned and how often the scanner is used and c...

Page 85: ... documents from the ADF paper chute feeder 2 Open the ADF For details refer to 1 4 Opening Closing the ADF page 25 3 Remove the brake roller 1 Hold both ends of the cover and open it in the direction of the arrow 2 Lift the right side of the roller first then pull out the shaft from the slot on the left 4 Remove the brake roller from its shaft 6 2 Replacing the Brake Roller When the ADF is open it...

Page 86: ...the left end of the shaft into the hole in accordance with the hole shape and then attach the right side of the shaft 2 Close the cover 7 Close the ADF For details refer to 1 4 Opening Closing the ADF page 25 8 Reset the brake roller counter in the Software Operation Panel For details refer to Resetting the Sheet Counters page 138 Slot Protrusion Shaft Brake Roller 2 1 Shaft Brake Roller ATTENTION...

Page 87: ... paper chute feeder 2 Remove the ADF paper chute feeder Hold both ends of the ADF paper chute feeder then lift it in the direction of arrow and pull it out in the direction of arrow 3 Open the ADF For details refer to 1 4 Opening Closing the ADF page 25 4 Remove the pick roller 1 Open the sheet guide by lifting the tab 2 Rotate the bushing on the shaft 6 3 Replacing the Pick Roller When the ADF is...

Page 88: ... the shaft in direction to pull out the leading end from the slot then lift the shaft in direction to remove it 5 Remove the two pick rollers from the shaft one at a time 1 Pull out the pick roller from the shaft as you lift the retaining clip 2 Pull out the other pick roller from the shaft as you lift the retaining clip ATTENTION Be careful not to touch the gear near the bushing on the shaft as i...

Page 89: ...7 Attach the shaft 1 Insert the left end of the shaft into the slot and lower the other end gradually 2 Rotate the bushing on the shaft in the direction of the arrow 3 Close the sheet guide Make sure that both ends of the sheet guide are locked firmly ATTENTION Confirm that the pick roller is installed properly Otherwise it may cause feeding errors such as paper jams Make sure to insert the pick r...

Page 90: ...sert the tabs into the slots on the back of the scanner in the direction of arrow and tilt the ADF paper chute feeder downwards in the direction of arrow until it locks in place Attach the ADF paper chute feeder with the side guides facing upwards 10Reset the pick roller counter in the Software Operation Panel For details refer to Resetting the Sheet Counters page 138 Be careful not to have your f...

Page 91: ...asures against paper jams and other troubles items to check before contacting your scanner service provider and how to read the product labels on the scanner 7 1 Paper Jam 92 7 2 Error Indications on Operator Panel 94 7 3 Troubleshooting 99 7 4 Before You Contact the Scanner Service Provider 119 7 5 Checking the Product Labels 121 ATTENTION For details about other errors troubles that are not cove...

Page 92: ...ge 25 7 1 Paper Jam Do not use force to pull out the jammed document and make sure to open the ADF first Be careful not to touch any sharp parts upon removing jammed documents Be careful not to get things such as hair a tie or necklaces caught inside the scanner The inside of the ADF may become extremely hot during operation When the ADF is open it might close accidentally Be careful not to get yo...

Page 93: ...erational Settings Replacing the Consumables Scanner Overview Troubleshooting ATTENTION Confirm that the ADF is closed properly Otherwise the document may not be fed into the ADF Occasionally when scanning is complete or canceled documents may remain in the ADF without any error message displayed In that case remove the documents by following the above steps 1 to 4 ...

Page 94: ...roubleshooting by a service engineer While a temporary error is displayed press the Scan Stop button or the Send to button to return to the ready status 1 Note that a paper jam message disappears after a certain period of time elapses if there are no documents Ready status in the scanner If the Error Recovery Guide is installed in the computer the Error Recovery Guide window appears when the Windo...

Page 95: ... ADF For details refer to 2 3 Documents for Scanning page 41 J1 Paper jammed J2 Multifeed occurred Press the Send to button on the operator panel to eject the documents J8 A sensor error occurred Open the ADF and clean the eight document sensors For details refer to Chapter 5 Daily Care page 72 Display Description Action U0 A transport lock error occurred fi 7240 Unlock the transport lock switch F...

Page 96: ...rror flatbed occurred fi 7240 E2 An optical error ADF front occurred 1 Clean the glass section For details refer to Chapter 5 Daily Care page 72 2 Turn the scanner off then back on If the problem persists write down the displayed error code and contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider E3 An optical error ADF back occurred E6 An operator panel error occu...

Page 97: ... only when imprinter is installed H7 A lamp circuit error occurred Display Description Action A0 An imprinter control board error occurred 1 Confirm that the EXT cable of the imprinter is connected properly to the EXT connector on the back of the scanner For details about the EXT cable refer to Back page 16 For details about how to connect the EXT cable refer to the fi 718PR Imprinter Operator s G...

Page 98: ...n L0 L2 A sensor error occurred 1 Clear any paper dust around the document sensors 2 Turn the scanner off then back on If the problem persists write down the displayed error code and contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider L6 A sensor error occurred 1 Clear any paper dust around the ultrasonic sensors 2 Turn the scanner off then back on If the problem ...

Page 99: ...e Function Number Display or the Power button or both switch off page 101 Scanning does not start page 102 Scanning takes a long time page 103 Image quality is poor page 104 Quality of scanned text or lines is unsatisfactory page 105 Images are distorted or not clear page 106 Vertical streaks appear on the scanned image page 107 An error E or other letter or number is already displayed in the Func...

Page 100: ...bleshooting Scanner cannot be powered ON Is the power cable connected properly No Connect the power cable properly Yes Did you press the Power button on the scanner s operator panel No Press the Power button on the operator panel Yes If the problem persists check the items in 7 4 Before You Contact the Scanner Service Provider page 119 first then contact your FUJITSU scanner dealer or an authorize...

Page 101: ...power saving mode by one of the following methods Load a document in the ADF paper chute feeder Press any button on the operator panel Note that pressing the Power button for more than 2 seconds will turn the power off Perform scanning from an application If the scanner has been automatically turned off The Function Number Display and the Power button light are off Turn on the scanner For details ...

Page 102: ...per chute feeder correctly No Reload the document in the ADF paper chute feeder Yes Is the ADF closed properly No Close the ADF firmly If the document is caught in the ADF remove the document and close the ADF Yes Is the USB cable connected properly No Connect the USB cable properly For details refer to Connecting the Cables in Getting Started Yes Is the connector on the USB cable broken or damage...

Page 103: ... Yes You can check the type of the USB port that the USB cable is connected to by selecting Interface Currently connected interface in Device Info of the Software Operation Panel Connect the USB cable to the USB2 0 port No Did you start a scan while the computer was unstable for example immediately after computer start up or logon Yes When you start or log onto the computer wait a while before sta...

Page 104: ...e a picture or a photo Did you configure the settings in the scanner driver to scan in black white mode No Use a scanner driver to configure grayscale or other scan settings that do not simply binarize output in black and white and then perform a scan 1 Yes Are the glasses inside the ADF clean No Clean the inside of the ADF For details refer to Chapter 5 Daily Care page 72 Yes If the problem persi...

Page 105: ...o Chapter 5 Daily Care page 72 Yes Is the resolution appropriate No Specify a higher resolution in the scanner driver Yes Did you configure the settings in the scanner driver to scan in grayscale or color mode No Configure the settings in the scanner driver to scan in black white mode 1 Yes Is there any foreign matter such as dust or paper dust on the document Yes Remove any foreign matter off the...

Page 106: ...ADF Yes Do not push down the top of the ADF or place any heavy objects on the ADF during scanning No Is a scan performed on a place that is unstable or vibrates Yes Perform a scan on a place that is stable and does not vibrate No Is the scanner placed on a flat level surface Are the rubber pads attached on the bottom of the scanner No Either place the scanner on a flat and level surface or attach ...

Page 107: ...For details refer to Chapter 5 Daily Care page 72 No Does the vertical streak disappear when you set a lower resolution Yes Specify a lower resolution No Is there any foreign matter such as dust or paper dust on the document Yes Remove any foreign matter off the document Foreign matter may get on the glass inside the ADF or the document bed of the flatbed fi 7240 and may cause vertical streaks to ...

Page 108: ...e error code still displayed after you turned the power off then back on No The scanner is operating correctly Yes Is the letter c flashing on the Function Number Display while the LED indicator is flashing Yes Close the ADF and the print section of the imprinter only when imprinter is installed properly For details refer to 1 4 Opening Closing the ADF page 25 If the indication does not return to ...

Page 109: ...fulfill the conditions for an accurate detection No Fulfill the conditions for an accurate multifeed detection For details refer to Conditions for Multifeed Detection page 46 Also specify the multifeed detection area if necessary Specifying the Area to Detect Multifeed Document check area specification for Multifeed Detection page 154 Yes Did you scan a plastic card or any other thick document Yes...

Page 110: ... clean No Clean the consumables 1 For details refer to Chapter 5 Daily Care page 72 Yes Are the consumables 1 worn out Yes Check the consumable counters and replace them if necessary For details refer to Chapter 6 Replacing the Consumables page 83 No Is the scanner used at 2 000 m or higher altitudes Yes Select Enable for High Altitude Mode 2 in Device Setting 2 on the Software Operation Panel For...

Page 111: ... you fan the documents before loading them in the ADF paper chute feeder No Fan the documents before loading them Or reduce the amount of documents Yes Are the consumables 1 installed correctly No Install the consumables 1 correctly For details refer to Chapter 6 Replacing the Consumables page 83 Yes Are the consumables 1 clean No Clean the consumables 1 For details refer to Chapter 5 Daily Care p...

Page 112: ...r inside the ADF Yes Clean the ADF If there is any foreign matter in the ADF remove it For details refer to Chapter 5 Daily Care page 72 No Are the consumables 1 installed correctly No Install the consumables 1 correctly For details refer to Chapter 6 Replacing the Consumables page 83 Yes Are the consumables 1 clean No Clean the consumables 1 For details refer to Chapter 5 Daily Care page 72 Yes A...

Page 113: ...ents that meet the requirements For details refer to 2 3 Documents for Scanning page 41 Yes Are the consumables 1 worn out Yes Check the consumable counters and replace them if necessary For details refer to Chapter 6 Replacing the Consumables page 83 No Have you adjusted the offset vertical magnification No In Device Setting of the Software Operation Panel adjust the offset in feed direction vert...

Page 114: ...er to Adjusting the Position to Start the Scan Offset Vertical magnification Adjustment page 142 Yes Did you use the Page Edge Filler function to fill out the shadow around the edge No In the scanner driver or in Device Setting 2 of the Software Operation Panel use the Page Edge Filler function to fill out the shadow around the edge For details refer to Removing Shadows Streaks that Appear around ...

Page 115: ...can documents written in lead pencil make sure to clean the rollers frequently Otherwise the rollers will be contaminated which may leave black traces on the document or cause feeding errors For details refer to Chapter 5 Daily Care page 72 No Are the glass and rollers inside the ADF clean No Perform cleaning For details refer to Chapter 5 Daily Care page 72 Yes If the problem persists check the i...

Page 116: ...ation on purchasing the Carrier Sheet contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider Yes Did you start the scan after loading the Carrier Sheet in the ADF paper chute feeder No Start the scan after loading the Carrier Sheet in the ADF paper chute feeder For details refer to Documents Larger than A4 Letter Size page 57 or Scanning Photographs and Clippings pag...

Page 117: ...e roller and the pick roller No continued Did you place a thick document inside the Carrier Sheet Yes Some papers may be too thick to place inside the Carrier Sheet Use documents that meet the requirements For details refer to Conditions for Using the Carrier Sheet page 50 No If the problem persists check the items in 7 4 Before You Contact the Scanner Service Provider page 119 first then contact ...

Page 118: ...such as photos or postcards in the Carrier Sheet for scanning Yes Place only one document at a time in the Carrier Sheet No Does the fold line of the document hang off the Carrier Sheet Yes Part of the image around where the document is folded may appear missing Place the document so its fold line is set about 1 mm inside from the edge of the Carrier Sheet No If the problem persists check the item...

Page 119: ... Provider Item Findings Scanner model name Example fi 7240 For details refer to 7 5 Checking the Product Labels page 121 Serial No Example XXXX000001 For details refer to 7 5 Checking the Product Labels page 121 Date of manufacture Example 2015 05 May 2015 For details refer to 7 5 Checking the Product Labels page 121 Date of purchase Symptom Frequency of trouble Warranty Options used Example fi 71...

Page 120: ... Scanner Overview Troubleshooting Image Quality Issues Other Item Findings Scanner driver and version Interface controller Operating system Windows Application Example PaperStream Capture Scanning sides Example front back both Resolution Example 600 dpi 75 dpi Image mode Example color grayscale black white Item Findings Can you send the output image and a photo that shows the paper condition by e ...

Page 121: ...ator Panel Various Ways to Scan Daily Care Operational Settings Replacing the Consumables Scanner Overview Troubleshooting This section explains about the product labels on the scanner Location The label is located on the back of the scanner Label example Shows the scanner information 7 5 Checking the Product Labels Label ...

Page 122: ...perational Settings This chapter explains how to use the Software Operation Panel to configure the scanner settings 8 1 Starting Up the Software Operation Panel 123 8 2 Password Setting 124 8 3 Configuration Items 130 8 4 Settings Related to Sheet Counters 137 8 5 Settings Related to Scanning 142 8 6 Settings Related to Multifeed Detection 152 8 7 Settings Related to Waiting Time 158 8 8 Settings ...

Page 123: ...anel Windows Server 2012 Windows 8 Right click the Start screen and select All apps on the app bar Software Operation Panel under fi Series Windows Server 2012 R2 Windows 8 1 Click on the lower left side of the Start screen and select Software Operation Panel under fi Series To display move the mouse cursor The Software Operation Panel icon is displayed in the menu that appears when you click in t...

Page 124: ... no password is set In order to prevent unnecessary changes to the settings a password can be used to restrict user operations Setting a Password Set a password in the following procedure 1 Right click the Software Operation Panel icon in the notification area and select Password Setting from the menu The Password setting window appears 2 Enter a new password then again to confirm and click the OK...

Page 125: ...the Software Operation Panel to View Only mode in the following procedure 1 Set a password For details refer to Setting a Password page 124 2 Right click the Software Operation Panel icon in the notification area and select View Only mode from the menu The Software Operation Panel enters View Only mode HINT In View Only mode a check mark appears next to View Only mode in the menu that is displayed...

Page 126: ...de in the following procedure 1 Right click the Software Operation Panel icon in the notification area and select View Only mode from the menu The Password setting window appears 2 Enter the current password and click the OK button View Only mode is cleared and the scanner settings can now be changed HINT When you exit View Only mode the check mark next to View Only mode disappears from the menu t...

Page 127: ...rocedure 1 Right click the Software Operation Panel icon in the notification area and select Password Setting from the menu The Password setting window appears 2 Enter the current password and click the OK button The Password setting window appears 3 Enter a new password then again to confirm and click the OK button Up to 32 characters can be used for the password Note that only alphanumeric chara...

Page 128: ...ettings Clearing the Password Clear the password in the following procedure 1 Right click the Software Operation Panel icon in the notification area and select Password Setting from the menu The Password setting window appears 2 Enter the current password and click the OK button The Password setting window appears 3 Leave both fields blank and click the OK button A confirmation message appears 4 C...

Page 129: ...ing procedure 1 Right click the Software Operation Panel icon in the notification area and select Password Setting from the menu The Password setting window appears 2 Enter the default password which is fi scanner and click the OK button The Password setting window appears 3 Enter a new password then again to confirm and click the OK button Up to 32 characters can be used for the password Note tha...

Page 130: ...erational Settings The Software Operation Panel allows the configuration of the following settings for the scanner that is connected to the computer Device Setting 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 123 2 From the listing on the left select Device Setting Items that can be configured in the above window are shown in the ne...

Page 131: ... page 159 Specify the waiting time before the scanner enters power saving mode Range 5 to 235 min in increments of 5 15 min Power off after a certain period of time Select to set the scanner to turn the power off automatically if the scanner is left on for a certain period of time without being used Specify the timeout period for the scanner to be automatically turned off Power off after a certain...

Page 132: ...Software Operation Panel settings can be restored to the factory default To restore the settings to the factory default click the Default button After a message is displayed click the OK button Note that the settings you have configured will be cleared The Software Operation Panel settings can be backed up To back up the settings click the Save button then specify the file name and click the Save ...

Page 133: ...age 143 Specify a width for the margin around the scanned image to fill the margin in white or black The specified area is filled in white or black according to the background color This setting can also be configured in the scanner driver In that case Page Edge Filler of the scanner driver is used on the output image ADF Top Left Right 0 to 15 mm Bottom 7 to 7 mm in increments of 1 FB fi 7240 Top...

Page 134: ...ion page 157 When there is a paper of the same size attached to a designated location on the page configure the scanner to memorize the location of the attachment and not detect multifeeds for that location Note that you first need to select Check Overlapping Ultrasonic or Check Overlapping and length in either the scanner driver or the multifeed detection setting in Specifying a Multifeed Detecti...

Page 135: ...d or fed Normal Slow Normal AutoCrop Boundary page 148 Specify whether or not to optimize round up down the fractional part of the scanned image data Optimize Round Down Optimize Manual feed timeout page 158 Select whether to disable or enable manual feeding Disable Enable Disable Paper out detection time Specify the waiting time to cancel manual feeding 5 10 20 30 40 50 60 70 80 90 100 110 second...

Page 136: ... detect anomalies upon feeding the documents when paper protection is on Low Normal High Normal High Altitude Mode page 151 Select whether to enable or disable high altitude mode Enable to use the scanner at 2 000 m or higher altitudes Enable Disable Disable Image Quality Mode page 151 Set the image quality mode To obtain an image quality that is close to the image quality for scanning with fi 6x3...

Page 137: ... Consumables Life Counter Alarm Setting page 140 in the Software Operation Panel and turn yellow when the page count reaches 100 Cleaning counter This counter turns yellow when the page count after cleaning reaches 100 of the value specified in Scanner Cleaning Cycle Cleaning Cycle page 140 in the Software Operation Panel Ink counter This counter turns yellow when the amount of remaining ink reach...

Page 138: ...ter the value will be set to 100 2 Click the OK button A confirmation message appears 3 Click the OK button The settings are saved Brake Roller Number of sheets scanned after the brake roller is replaced The number of sheets is counted in increments of 500 Pick Roller Number of sheets scanned after the pick roller is replaced The number of sheets is counted in increments of 500 Remaining Ink Amoun...

Page 139: ...replace the consumable or perform cleaning accordingly If you click the Ignore button the message disappears and the scan can be continued However it is recommended that you replace the consumable as soon as possible To stop the scan and replace the consumable right away click the Cancel button For details about replacing consumables refer to the following Brake roller 6 2 Replacing the Brake Roll...

Page 140: ... 123 2 From the listing on the left select Device Setting 2 Cleaning Cycle 3 Specify a value for the cleaning cycle The value can range from 1 000 to 255 000 sheets in increments of 1 000 Specify whether or not to display the cleaning instruction message Replacement Cycle of Consumables Life Counter Alarm Setting The replacement cycle for each consumable can be specified The background color of th...

Page 141: ...to Use the Operator Panel Various Ways to Scan Daily Care Troubleshooting Replacing the Consumables Scanner Overview Operational Settings 3 Specify a value as the replacement cycle for each of the consumables brake roller and pick roller The value can range from 10 000 to 2 550 000 sheets in increments of 10 000 ...

Page 142: ...rt up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 123 2 From the listing on the left select Device Setting and click the Offset button 3 Adjust the level of offset vertical magnification as needed 8 5 Settings Related to Scanning ATTENTION Normally you should not have to make any adjustments as the factory default settings are configured at a...

Page 143: ...as black streaks In that case you can improve the image quality around the edges of the document by using the Page Edge Filler function to fill in the edges 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 123 2 From the listing on the left select Device Setting 2 Page Edge Filler ADF or Page Edge Filler FB fi 7240 Vertical magnificatio...

Page 144: ... 15 mm B bottom 0 to 15 mm R right 0 to 15 mm L left 0 to 15 mm in 1 mm increments Image Area HINT The color of the background is normally white You can change the background to black in the scanner driver For details refer to the scanner driver s Help Depending on the value specified for the bottom margin in Page Edge Filler ADF the Page Edge Filler function operates as follows 1 to 7 mm Fills th...

Page 145: ...ut color 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 123 2 From the listing on the left select Device Setting 2 Dropout color 3 Select a color to drop out Red Green Blue The selected color is dropped out None No color is dropped out ATTENTION Dropout works the best with light low intensity colors and dark colors may not drop out HI...

Page 146: ...ext scan Enabling Pre Pick shortens the interval between scanning each document 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 123 2 From the listing on the left select Device Setting 2 Pre Pick 3 Specify whether or not to enable pre pick Select Yes or No HINT If you cancel in the middle of scanning while pre pick is enabled you will ...

Page 147: ...umber of paper feeding retries 3 Specify the number of paper feeding retries The value can range from 1 to 12 times Document Feed Speed Pick Speed When multifeeds and paper jams occur frequently you may be able to improve the performance by slowing down the speed in which documents are picked or fed This setting is effective when you scan thin paper 1 Start up the Software Operation Panel For deta...

Page 148: ...up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 123 2 From the listing on the left select Device Setting 2 AutoCrop Boundary 3 Select whether to include or exclude the fractional data Select Optimize to prevent any exclusion of fractional data from scanned images ATTENTION While selecting Optimize can prevent data loss it may also generate bla...

Page 149: ...nel For details refer to 8 1 Starting Up the Software Operation Panel page 123 2 From the listing on the left select Device Setting 2 Paper Protection 3 Select whether to disable or enable paper protection If Enable is selected the scan is stopped when the scanner detects a document that is unusually warped ATTENTION Note that paper protection is a function that suppresses the documents from being...

Page 150: ...stop the scan select Low to only detect documents that are highly deformed Select High to also detect documents that are slightly deformed 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 123 2 From the listing on the left select Device Setting 2 Paper Protection Sensitivity 3 Specify the sensitivity level Low Decreases the sensitivity ...

Page 151: ...tudes 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 123 2 From the listing on the left select Device Setting 2 High Altitude Mode 3 Select whether to enable or disable high altitude mode Setting the Image Quality for Scanning Image Quality Mode Set the image quality mode To obtain an image quality that is close to the image quality f...

Page 152: ...t length is detected Not noticing multifeed errors while scanning may put you in a situation where important data are missing from the scanned images Multifeed detection can be used to prevent such troubles When this function is enabled an error message is displayed as soon as it detects a multifeed and stops the scan Note that multifeed cannot be detected within 30 mm from the leading edge of the...

Page 153: ...ultifeeds cannot be detected accurately when a mixed batch of different sizes is scanned When this is selected you can also specify the two following options Specify the detection range by the length from the top of the document Proceed to Specifying the Area to Detect Multifeed Document check area specification for Multifeed Detection page 154 for more details Ignore the multifeed when there is p...

Page 154: ...tifeed Detection Select the Selected range check box in the window 2 Specify the detection range Range Description Selected range Select the check box to specify the detection range colored in light blue in the picture below Select the check box to enable the setting in this window Clear the check box to disable the setting Clearing this check box sets both start and end positions to 0 making the ...

Page 155: ...n both Start and End are set to 0 multifeed detection is performed for the whole area regardless of whether it is enabled or disabled To disable multifeed detection for the whole document select Disable and set the start position to 0 and the end position to equal the document length or longer If you set a value larger than the document length for the start position selecting Disable detects the w...

Page 156: ... Enable Start 0 mm End 0 mm Multifeeds are detected only within the area of light blue Example 3 Bad Example Position Middle Selected range Enable Start 100 mm End 102 mm Since the detection range length is less than 5 mm multifeeds cannot be detected accurately HINT When you use detection by overlapping accuracy of multifeed detection may drop if the documents are glued tightly or attached togeth...

Page 157: ...edure after this step refer to Ignoring Multifeed for a Set Pattern page 69 Mode Description Manual mode Does not memorize the size or location of the paper attachment when a multifeed is detected Ignores the multifeed when you load the documents back in the ADF paper chute feeder and scan them again Auto mode 1 Memorizes the size and location of the paper attachment when a multifeed is detected T...

Page 158: ... press the Send to button on the operator panel to cancel manual feeding 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 123 2 From the listing on the left select Device Setting 2 Manual feed timeout 3 Specify whether to enable or disable Manual feed timeout If you selected Enable then also specify the time period for which the scanner...

Page 159: ...Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 123 2 From the listing on the left select Device Setting 3 Use the slider to specify the waiting time before the scanner enters power saving mode The value can range from 5 to 235 minutes in increments of 5 HINT Selecting the Power off after a certain period of time check box turns the power off automat...

Page 160: ...refer to 8 1 Starting Up the Software Operation Panel page 123 2 From the listing on the left select Device Setting 2 Power SW Control 3 Select one of the following Enable power switch Press the Power button on the operator panel Disable power switch Use an AC power strip to control power supply for peripherals such as a scanner in accordance with the computer s power Enable USB power feeding Turn...

Page 161: ...g the Consumables Scanner Overview Appendix Glossary Introduction Index Contents TOP Operational Settings Appendix This appendix provides the following information A 1 Basic Specification 162 A 2 Installation Specification 164 A 3 Outer Dimensions 165 A 4 Scanner Options 167 A 5 Uninstalling the Software 168 ...

Page 162: ...front back flatbed Scanning area Minimum ADF 50 8 54 mm 2 2 13 in Maximum ADF 216 355 6 mm 8 5 14 in 1 Flatbed 216 297 mm 8 5 11 69 in Paper weight thickness 27 to 413 g m2 7 2 to 110 lb 127 to 209 g m2 34 to 56 lb for A8 size 1 4 mm or less for plastic cards 2 3 Scanning speed A4 landscape 4 Binary black white Simplex 40 ppm Duplex 80 ipm 300 dpi Grayscale Color Loading capacity 5 80 sheets Paper...

Page 163: ...en the flatbed is used 4 Note that this is the hardware limitation and the software s processing time such as data transfer time is added to the actual time of scanning 5 The capacity varies depending on the paper weight For details refer to 2 3 Documents for Scanning page 41 6 Use the USB cable that is supplied When connecting the USB cable to a USB hub make sure you connect it to a USB hub that ...

Page 164: ...n 300 577 234 mm 11 81 22 72 9 21 in Installation space W D H 2 400 700 380 mm 15 75 27 56 14 96 in 400 800 450 mm 15 75 31 5 17 72 in Weight 4 2 kg 9 26 lb 8 8 kg 19 4 lb Input power Voltage range AC 100 to 240 10 Phase Single phase Frequency range 50 60 3 Hz Power consumption Operation 36 W or less 39 W or less Power saving 1 80 W or less Power OFF 0 35 W or less Ambient condition Temperature Op...

Page 165: ...rational Settings Appendix Appendix Glossary Introduction Index Contents 165 How to Load Documents Scanner Overview TOP The outer dimensions are as follows fi 7140 Unit mm in A 3 Outer Dimensions 11 81 300 11 81 300 163 6 42 217 8 54 170 6 69 231 9 09 347 13 66 24 25 616 18 94 481 6 69 170 6 42 163 12 91 328 ...

Page 166: ...ooting Replacing the Consumables Operational Settings Appendix Appendix Glossary Introduction Index Contents 166 How to Load Documents Scanner Overview TOP fi 7240 Unit mm in 300 11 81 300 11 81 637 25 08 577 22 72 234 9 21 288 11 34 234 9 21 15 67 398 577 22 72 712 28 03 ...

Page 167: ...hat enables scanning in black background on the flatbed It is available as a document cover with a black document pad and can be replaced with the standard document cover that has a white document pad It can be used to automatically correct skewed images or accurately detect the size of the scanned document when scanning with the flatbed Carrier Sheet PA03360 0013 fi 7140 fi 7240 Use this option t...

Page 168: ...elect one of the following PaperStream IP TWAIN PaperStream IP TWAIN x64 PaperStream IP ISIS for fi 71xx 72xx When Uninstalling Software Operation Panel Select Software Operation Panel The Software Operation Panel is installed together with the PaperStream IP driver When Uninstalling Error Recovery Guide Select Error Recovery Guide for fi 7140 7240 When Uninstalling PaperStream Capture Select Pape...

Page 169: ...e errors Dither Document sensor Double Letter size dpi dots per inch Driver Dropout color Duplex scanning mode E Edge Extract Eject roller Emphasis Error diffusion F Feed roller Filter Flatbed G Gamma Grayscale H Halftone I Image processing Imprinter Intelligent Multifeed Function Interface Inversion ISIS J Job Separator L Landscape Legal size Letter size M Moiré patterns Multi Image Multifeed N N...

Page 170: ...ary Index Contents TOP 170 How to Load Documents How to Use the Operator Panel Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing the Consumables Scanner Overview U Ultrasonic sensor USB W White reference sheet ...

Page 171: ...ize A standard paper size which is 52 74 mm 2 05 2 91 in ADF Automatic Document Feeder A paper feeding mechanism which allows multiple sheets of documents to be scanned one sheet at a time Automatic size skew detection End of Page Detection Detects the end of the page and scans the length of the document Automatic Page Size Detection Detects the paper size and outputs the image data in the same si...

Page 172: ...ition in scanners cameras and other devices D Default setting Hardware Preset values from the factory Software Values set upon installation of software Density Refers to the deepness of a color in an image Device errors Errors that require troubleshooting by a service engineer Dither The process by which a group of dots is arranged to reproduce the density of grayscale Grayscale density is reprodu...

Page 173: ... black and white areas and extracts them as outlines Eject roller Rollers that feed documents from the ADF onto the stacker Emphasis A function which decreases the density of bright colors except for white around black areas Increasing the value for this function removes dotted image noise and also produces softened images Error diffusion Method of halftone pseudo grayscale image processing which ...

Page 174: ...ent bed glass section and scans each sheet Used to scan documents that cannot be scanned in the ADF such as books and magazines G Gamma A unit which indicates the changes in the brightness of an image It is expressed as a function of the electric input power to devices such as a scanner and a display and the brightness of the image If the gamma rate is larger than 1 the brightness of an image incr...

Page 175: ...ected as multifeed by letting the scanner memorize the overlap pattern For instance when there is paper of the same size attached to a designated location on the page the scanner memorizes the location of the attachment and can be configured not to detect multifeeds for that location Interface The connection that allows communication between the computer and the scanner Inversion A scanning method...

Page 176: ...s A sheet with barcodes printed L Landscape Orientation in which the short side of the document is set parallel to the feed direction Legal size A standard paper size used in the United States and other countries 8 5 14 in Letter size A standard paper size used in the United States and other countries 8 5 11 in M Moiré patterns Recurrent patterns on scanned images caused by incorrect settings of a...

Page 177: ... differences in the light reflected off the documents Operating environment Conditions such as temperature and humidity required to operate or store the scanner Operator panel A panel that consists of a display and buttons It is used for scanner operations such as selecting functions and changing settings Overscan A function that scans the document in a size larger than the specified paper size P ...

Page 178: ... direction Documents images are set displayed vertically Pre pick Refers to feeding the document in advance to the position to start scanning It shortens the interval between setting the document and feeding the document to the starting position R Resolution A measurement to indicate the quality fineness or an image Resolution is displayed by the number of pixels within an inch An image is a colle...

Page 179: ...meras developed by TWAIN Working Group In order to use devices that comply with this standard it is necessary to install a driver software that supports TWAIN standard U Ultrasonic sensor A sensor that detects multifeed errors by ultrasonic soundwave It detects multifeeds by monitoring the difference in the amount of ultrasonic waves transmitted through the documents USB USB Universal Serial Bus i...

Page 180: ...ning 47 configuration items 130 consumables 84 conventions 5 customizing the scanner settings 67 D daily care 72 documents for scanning 41 E error indications on operator panel 94 H how to clean the ADF with Cleaning Paper 76 how to clean the ADF with cloth 77 how to clean the Carrier Sheet 82 how to clean the flatbed 80 how to clean the inside 76 how to clean the outside 75 how to close the ADF 2...

Page 181: ...re Operation Panel 124 pick roller 87 power saving mode 34 Power SW Control 160 product label 121 R replacement cycles 84 replacing consumables 83 S Scan Stop button 67 scanner overview 13 scanning documents of different types and sizes 56 Send to button 67 setting up the ADF paper chute feeder 27 setting up the stacker 28 settings related to multifeed detection 152 settings related to power on of...

Page 182: ... Image Scanner Operator s Guide P3PC 5762 01ENZ0 Issue date May 2015 Issued by PFU LIMITED The contents of this manual are subject to change without notice PFU LIMITED assumes no liability for incidental or consequential damages arising from the use of this product and any claims by a third party Copying of the contents of this manual in whole or in part as well as the scanner applications is proh...

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