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Chapter 7 Troubleshooting
110
*1: "Consumables" refers to the brake roller and the pick roller.
*2: If the scanner is used at an altitude lower than 2,000 m with [Enable] selected for [High Altitude Mode], multifeeds may not be detected.
Yes (continued)
Are the consumables (*1) clean?
No
Clean the consumables (*1).
For details, refer to
"Chapter 5 Daily Care" (page 72)
Yes
Are the consumables (*1) worn out?
Yes
Check the consumable counters and replace them if necessary.
For details, refer to
"Chapter 6 Replacing the Consumables" (page 83)
.
No
Is the scanner used at 2,000 m or higher altitudes?
Yes
Select [Enable] for [High Altitude Mode] (*2) in [Device Setting 2] on the Software
Operation Panel.
For details, refer to
" Scanning at High Altitude [High Altitude Mode]" (page 151)
No
If the problem persists, check the items in
"7.4 Before You Contact the Scanner
first, then contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider.