Chapter 6 Troubleshooting Guide
Troubleshooting Suggestions
LTO-4 Half-Height Tape Drive User’s Guide
43
For the tabletop tape drive:
a
Set the drive AC power switch to the off position and re-seat the
AC power cord connector.
b
Set the drive AC power switch to the on position and check the
green status LED.
IF the green status LED is . . .
THEN . . .
off,
set the drive AC power switch
to the off position, replace the
AC power cable with one from
a known working device, and
reset the AC power switch to
the on position.
If the green status LED:
• Comes on, then resolve the
problem with the AC power
cable/connector.
• Remains off, then contact
Technical Support to resolve
the possible problem with
the tape drive.
on,
repeat step 2 of this procedure
to confirm that re-seating or
replacing the AC power cable
solved the problem and the
tape drive is recognized during
system startup.
If the tape drive is:
• Recognized during the SAS
controller scan, then the
problem is resolved.
• Still not recognized, then
proceed to step 5 to
determine whether the drive
passed the Power On Self
Test functions.
