Chapter 6 Troubleshooting Guide
Troubleshooting Suggestions
LTO-4 Half-Height Tape Drive User’s Guide
42
IF the green status LED is . . .
THEN . . .
off,
shut down the system, replace
the power connector attached
to the tape drive with one from
a known working device such
as a CD-ROM, and restart the
system.
If the green status LED:
• Comes on, then resolve the
problem with the DC power
cable/connector.
• Remains off, then contact
Technical Support to resolve
the possible problem with
the tape drive.
on,
repeat step 2 of this procedure
to confirm that re-seating the
DC power cable to the tape
drive solved the problem and
the tape drive is recognized
during system startup.
If the tape drive is:
• Recognized during the SAS
controller scan, then the
problem is resolved.
Reinstall the computer cover.
• Still not recognized, then
proceed to step 5 to
determine whether the drive
passed the Power On Self
Test functions.
