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background image

Page

123

LAN

connection

failure

To

troubleshoot

a

LAN

connection

failure:

•

Verify

your

Gateway

is

properly

installed,

LAN

connections

are

correct,

and

that

the

Gateway

and

communicating

network

devices

are

all

powered

on.

•

Confirm

that

the

computer

and

Gateway

are

both

on

the

same

network

segment.

If

unsure,

let

the

computer

get

the

IP

address

automatically

by

initiating

the

DHCP

function,

then

verify

the

computer

is

using

an

IP

address

within

the

default

range

of

192.168.1.2

through

192.168.1.254.

If

the

computer

is

not

using

an

IP

address

within

the

correct

IP

range,

it

will

not

connect

to

your

Gateway.

•

Verify

the

subnet

mask

address

is

set

to

255.255.255.0.

Timeout

error

occurs

when

entering

the

URL

or

IP

address

Verify

the

following:

•

All

computers

are

working

properly.

•

IP

settings

are

correct.

•

Gateway

is

on

and

connected

properly.

•

Gateway

settings

are

the

same

as

the

computer.

Front

Lighted

Indicators

Flash

Speed

•

Slow

flash

–

Two

times

per

second

•

Fast

flash

–

Four

times

per

second

Power/Internet

Light

•

Slow

flash

white

Gateway

is

starting

•

Solid

white

Gateway

is

powered

on

and

connected

to

the

Internet

•

Slow

flash

red

Gateway

has

malfunctioned

•

Solid

red

Unable

to

connect

to

the

Internet

•

Fast

flash

red

Gateway

is

overheating.

Please

verify

your

Gateway

is

upright

and

has

sufficient

ventilation

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Summary of Contents for FiOS-G1100

Page 1: ...Verizon FiOS Quantum Gateway User Guide Model FiOS G1100 ...

Page 2: ...figuring Dynamic IP Addressing 12 Connecting Other Computers and Network Devices 13 Main Screen 15 Menu 16 Status 17 Chapter 3 Wireless Settings 18 Overview 18 Connecting a Wireless Client 錯誤尚未定義書籤 Wireless Status 19 Basic Security Settings 21 Advanced Security Settings 23 Level 1 Securing your Network 24 Level 2 SSID Broadcast 26 Level 3 Limit Access 27 Wireless MAC Authentication 29 802 11 Mode...

Page 3: ...ble Access Control 61 Port Forwarding 62 Advanced Port Forwarding Rules 62 Port Triggering 64 Remote Administration 65 Static NAT 67 Security Log 68 Event Types 69 Chapter 7 Setting Parental Controls 74 Activating Parental Controls 74 Rule Summary 77 Chapter 8 Configuring Advanced Settings 78 Using Advanced Settings 78 Utilities 79 Diagnostics 80 Restore Defaults 80 Reboot Gateway 81 MAC Cloning 8...

Page 4: ...114 Chapter 9 Monitoring your Gateway 116 Gateway Status 116 Advanced Status 117 System Logging 118 Full Status System wide Monitoring of Connections 119 Traffic Monitoring 120 Bandwidth Monitoring 121 Chapter 10 Troubleshooting 122 Troubleshooting Tips 122 Frequently Asked Questions 126 Chapter 11 Specifications 129 General 129 LED Indicators 130 Environmental Parameters 130 Chapter 12 Notices 13...

Page 5: ...llow Quick Start Guide Installation Guide System Requirements System and software requirements are A computer or other network device supporting Wi Fi or wired Ethernet A web browser such as Chrome Firefox Internet Explorer 8 or higher or Safari 5 1 or higher Features Your Gateway features include Support for multiple networking standards including WAN Gigabit Ethernet and MoCA 2 0 interfaces LAN ...

Page 6: ...ce protection against IP spoofing attacks scanning attacks IP fragment overlap exploit ping of death and fragmentation attacks Event logging Intrusion detection MAC address filtering Static NAT Port forwarding Port triggering Access control Advanced wireless protection featuring WPA2 WPA2 Mixed Mode WEP 64 128 bit encryption and MAC address filtering ICSA certification Options including DHCP serve...

Page 7: ...n in this Guide The WPS button is used to initiate Wi Fi Protected Setup This is an easy way to add WPS capable devices to your wireless network When WPS is initiated from your Gateway the wireless light slowly flashes white for up to two minutes allowing time to complete the WPS pairing process on your wireless client device When a device begins connecting to your Gateway using WPS the wireless l...

Page 8: ...ettings for the Gateway s wireless network name ESSID wireless password WPA2 key local URL for accessing the Gateway s administrative pages and Gateway administrator password Rear Panel The rear panel of your Gateway has 8 ports MoCA COAX Ethernet LAN 4 Ethernet WAN and USB 2 The rear panel also includes a DC power jack and a reset button ...

Page 9: ... supplied power adapter Mount Gateway to Wall Option For optimum performance the FiOS Quantum Gateway is designed to stand in a vertical upright position Verizon does not recommend wall mounting the FiOS Quantum Gateway However if you wish to mount your Gateway you can purchase a wall mount bracket from the Verizon FiOS Accessories Store at verizon com fiosaccessories If you are replacing an exist...

Page 10: ...way forward until it locks in place 9 To secure the Gateway attach the bracket to the Gateway using the single screw you removed from the foot 10 Slide the wall mount bracket with the attached Gateway on the screws then slide the bracket down until it locks in place ...

Page 11: ...er adapter from the box 2 Locate your high speed Internet WAN outlet This would be the wall jack installed previously by Verizon Note the type of jack may be either Ethernet or coaxial 3 Connect your Gateway to the Internet WAN a If connecting the WAN using Ethernet use the supplied white Ethernet cable and plug one end into the white Ethernet WAN port on the back of your Gateway Plug the other en...

Page 12: ...in the back of your Gateway Plug the other end of the yellow Ethernet cable into the Ethernet port of your network device If connecting a wireless device using the wireless network Access the Wi Fi setting on your wireless device then select your new Gateway using the wireless network name ESSID shown on the sticker located on the side of your Gateway Enter the wireless password WPA2 key also show...

Page 13: ...izard displays to help step you through the setup process 3 Click the Get Started button The Gateway Login screen displays 4 In the Admin Password field enter the password that is printed next to the Administrator Password on the label on the side of your Gateway ...

Page 14: ...that does not support WPA2 click the Change button below the Lock icon This allows you to change the security type to the backwards compatible the older less secure WPA2 WPA mixed mode or WEP encryption or you can disable wireless security entirely by toggling the WEP option on then off WARNING WEP provides a low level of security and is not recommended The WEP security setting will drop your Gate...

Page 15: ...ings in case you forget them You have the option to print or save them to a file and save the file on your device 8 Click Next to continue Your Gateway verifies the final settings and displays that it is successfully connected to the Internet and is ready for use Upon the successful completion of setup the Main screen of the Gateway displays Your Gateway is now configured You can change any of the...

Page 16: ...perties window displays 4 Select Internet Protocol Version 4 TCP IPv4 then click Properties The Internet Protocol Version 4 TCP IPv4 Properties window displays 5 Click the Obtain an IP address automatically radio button 6 Click the Obtain DNS server address automatically radio button then click OK 7 In the Local Area Connection Properties window click OK to save the settings 8 To configure Interne...

Page 17: ...ter or external hard drive your Gateway creates a secure wireless network In most cases this only requires the pressing of a few buttons one on your Gateway and one on the wireless client This could be either a built in button or one on a compatible wireless adapter card or a virtual button in software Once completed this allows wireless clients to join your wireless network To initialize the WPS ...

Page 18: ...the user interface Click Register 4 After initializing WPS on your Gateway you have two minutes to press the WPS button on the client device before the WPS session times out When the WPS button on your Gateway is pressed the Wireless light on the front of your Gateway begins flashing white The flashing continues until WPS pairing to the client device completes successfully At this time the Wireles...

Page 19: ...y 5 Verify the changes were implemented by using the device s web browser to access a site on the Internet 6 Repeat these steps for every device that you are wirelessly connecting to your Gateway Coaxial 1 Verify all coax devices are turned off 2 Disconnect any adapter currently connected to the coaxial wall jack in the room where your Gateway is located 3 Connect one end of the coaxial cable to t...

Page 20: ...menu contains links to the following configuration options and chapters Wireless Settings Chapter 3 My Network Chapter 5 Firewall Settings Chapter 6 Parental Controls Chapter 7 Advanced Chapter 8 System Monitoring Chapter 9 ...

Page 21: ...ick Setup Wizard and Verizon Help and links to settings such as Change Wireless Settings Change Admin Password and Port Forwarding as well as Logout to logout of your Gateway s GUI My Network My Network displays the connection type IP address and status of all devices that have accessed or are currently connected to the network The icon associated with the device displays to signify the device is ...

Page 22: ... data rate of 1300 Mbps 802 11b and g standards operate in the 2 4 GHz range 802 11n operates in both the 2 4 GHz and 5 GHz ranges 802 11ac operates in the 5 GHz range Note 802 11 b is a legacy mode and is not recommended Even one 802 11b device connected to the network will slow your entire wireless network The wireless service and wireless security are activated by default The level of security ...

Page 23: ...To view the status 1 Access the Main page You can quickly view your Gateway s wireless status in the My Network column This includes all devices that have recently accessed or are currently connected to the network 2 Select the Wireless Settings icon The Wireless Status page displays additional wireless details ...

Page 24: ...ty Enabled displays the type of security active on the wireless connection as well as the security encryption key SSID Broadcast displays whether your Gateway is broadcasting its SSID If activated the SSID of your Gateway wireless network is broadcast wirelessly If not activated the SSID is hidden and the wireless clients must be manually configured to use the SSID MAC Authentication displays whet...

Page 25: ...way s wireless network Note Your Gateway s recommended wireless security encryption is set to WPA2 This is the factory default This section explains how to activate WEP Wired Equivalent Privacy wireless security WEP is a significantly less robust security compared to WPA or WPA2 and is not recommended To set up WPA2 wireless security refer to the WPA2 section To configure basic security to WEP 1 O...

Page 26: ...ent Privacy security click the WEP radio button 6 Select a WEP security level as 64 40 bit or 128 104 bit 7 Enter the key code If using a HEX key each character must be a letter from A to F or a number from 0 to 9 If the key is ASCII each character can be either any ASCII or alphanumeric character If using 64 40 bit enter 10 HEX or 5 ASCII alphanumeric characters If 128 104 enter 26 HEX or 5 ASCII...

Page 27: ...ecure your wireless traffic stop your Gateway from broadcasting your SSID set Wireless MAC Authentication to limit access to specific wireless devices and change the wireless mode to limit or allow access to your wireless network based on the type of technology as well as other advanced wireless options To modify the security settings for either 2 4 GHz or 5 GHz 1 In the Wireless Settings page sel...

Page 28: ...entication field select the authentication level as Open System Authentication Shared Key Authentication or Both 2 In the WEP Keys section activate the encryption key be entering the key name in the Encryption Key column If HEX the key must be hexadecimal digits If ASCII any characters can be used 3 Specify the length of key 1 by selecting 64 40 bit or 128 104 bit in the Key Length field and HEX o...

Page 29: ...word or WPA key 2 To activate the group key update interval select the Group Key Update Interval check box and set the interval time in seconds 3 Click Apply to save the changes WPA2 If WPA2 Wi Fi Protected Access II was selected the WPA2 page displays WPA2 is the default wireless security protocol You can review the User Guidance on Password Selection section To set the WPA2 security 1 Enter the ...

Page 30: ...ay s SSID broadcast capabilities to allow or disallow wireless devices from automatically using a broadcast SSID name to detect your Gateway wireless network To enable or disable SSID broadcast 1 In the Advanced Settings page locate the Level 2 section 2 Click the 2 4 GHz SSID Broadcast or 5 GHz SSID Broadcast link for the wireless network you wish to modify The following example uses the 2 4 GHz ...

Page 31: ...broadcast will be hidden from all wireless devices You will need to manually configure additional wireless devices to join the wireless network 5 Click Apply to save the changes Level 3 Limit Access You can configure your Gateway to limit access to your wireless network allowing access only to those devices with specific MAC addresses or based on the type of wireless technology used To limit acces...

Page 32: ...section 3 To limit access based on the type of technology click the 802 11 b g n ac Mode link The 802 11 b g n ac Mode page displays For additional details refer to the 802 11 b g n ac Mode section 4 To access other advanced wireless options click the Other Advanced Wireless Options link The Other Advanced Wireless Options page displays For additional details refer to the Other Advanced Wireless O...

Page 33: ...Page 29 Wireless MAC Authentication You can allow or deny access to your wireless network by specifying devices with specific MAC addresses ...

Page 34: ...he wireless network Deny all devices listed below denies access to the listed devices All other wireless devices will be able to access the wireless network if they use the correct wireless password 4 Enter the MAC address of a device then click Add 5 Repeat step 2 to add additional devices as needed 6 To remove a specific device s MAC address click the Remove button next to the specific MAC addre...

Page 35: ...vices only No other devices can be used 3 Select the 5 GHz Wireless Mode as follows N and AC Mode This is the default setting Both 802 11n and 802 11ac are available on the 5 GHz frequencies N Only Mode The 5 GHz frequencies are available to 802 11n devices 802 11ac is not enabled AC Only Mode This provides maximum performance 802 11ac devices will have exclusive use of the 5 GHz frequencies and 8...

Page 36: ...Page 32 ...

Page 37: ...lows packet bursting which increases overall network speed Frame Burst Burst Time indicates the burst time of the frame bursts Beacon Interval displays the time period of the beacon interval DTIM Delivery Traffic Indication Message Interval provides a countdown mechanism informing wireless network clients of the next window for listening to broadcast and multicast messages Fragmentation Threshold ...

Page 38: ...ices such as smart phones and tablets by fine tuning power consumption WMM Wi Fi Multimedia QoS and Power Save require a wireless client device which also supports WMM To set the options 1 In the Advanced Wireless Options page click WMM Settings link A warning message displays 2 Click Yes The WMM Settings page displays 3 To enable Wireless QoS WMM select the Enabled check box 4 To enable WMM Power...

Page 39: ...hanges could adversely affect the operation of your Gateway and your local network Accessing My Network Settings My Network allows you to view and manage your network connections and devices You can block websites and Internet services set port forwarding view device details and rename devices To view your network connections 1 On the Main page select the My Network icon The My Network page opens ...

Page 40: ... to the Internet in specific limited and controlled ways For example you could allow specific applications such as gaming voice and chat to access servers in the local network To access the Port Forwarding page click Port Forwarding For additional information refer to the Port Forwarding section in Chapter 6 Configuring System Settings View Device Details Click View Device Details to display the D...

Page 41: ...onnections as well as create new connections Caution The settings described in this chapter should only be configured by experienced network technicians Changes could adversely affect the operation of your Gateway and your local network Accessing Network Connections You can access your network connections and view the connections by connection type To access the network connections 1 Select My Net...

Page 42: ...s connection is used to combine several network devices under one virtual network For example you can create a home office network connection for Ethernet and other network devices Note When a network connection is disabled the formerly underlying devices connected to it will not be able to obtain a new DHCP address from that Gateway network interface To view the connection 1 On the Network Connec...

Page 43: ... rename a network connection enter the new network name in the Name field 4 Click Apply to save the changes Configuring the Home Office Network To configure a network connection 1 In the Network Home Office Properties page click Settings The configuration page displays ...

Page 44: ...rk connection Connection Type displays the type of connection Physical Address displays the physical address of the network card used for the network MTU specifies the Maximum Transmission Unit MTU specifies the largest packet size permitted for Internet transmissions Automatic sets the MTU at 1500 Automatic by DHCP sets the MTU according to the DHCP connection Manual allows you to manually set th...

Page 45: ...wing IP Address the network connection uses a permanent or static IP address and subnet mask address provided by Verizon or experienced network technician Use the Following IP Address the network connection uses a permanent or static IP address then the IP address and subnet mask address Bridge In the Bridge section of the Configure Network Home Office you can configure the various LAN interfaces ...

Page 46: ...hile preventing undesirable communication loops in the network Action contains an icon that when clicked generates the next lower level configuration page for the specific network connection or network device For example when you click the Action icon you can configure the DNS server in the lower level network connection properties settings for the Broadband Connection Ethernet Coax network ...

Page 47: ...n your Gateway configure the network devices as DHCP Clients There are 2 basic options in this section Disabled and DHCP Server To set up the Gateway s network bridge to function as a DHCP server 1 In the IP Address Distribution section select the DHCP server Once enabled the DHCP server provides automatic IP assignments also referred to as IP leases based on the preset IP range defined below a St...

Page 48: ...ed on network device reachability and status of network being traveled To configure routing 1 In the Device Metric field enter a device metric The device metric is a value used by your Gateway to determine whether one route is superior to another based on parameters such as bandwidth and delay time 2 In the Routing Table section click Add New Route to display and modify the new route configuration...

Page 49: ...her direct or use network hubs and switches A Coax connection connects devices such as set top boxes to your Gateway using a coaxial cable Note If disabling the connection you must reboot your Gateway for the change to take effect To view the connection 1 In the Network Connections page click the Broadband Connection Ethernet Coax link ...

Page 50: ... enter the new name in the Name field 3 Click Apply to save changes Configuring the Ethernet Coax Connection To configure the connection 1 In the Broadband Connection Ethernet Coax Properties page click Settings The configuration page displays ...

Page 51: ...s the type of connection Physical Address displays the physical address of the network card used for the network MTU specifies the largest packet size permitted for Internet transmissions Automatic set the MTU Maximum Transmission Unit at 1500 Automatic by DHCP sets the MTU according to the DHCP connection Manual allows you to manually set the MTU Coax Link 1 To set the Channel select the coax lin...

Page 52: ...h Ports To generate the Port Settings page and set the HW Switch Ports 1 In the HW Switch Ports section verify the connection status of the 4 Ethernet ports and 1 coax port 2 To edit network traffic policies click the Action icon Complete all Ethernet Coax Connection Configuration Updates To save your changes 1 Click Apply Wireless Access Point Connection A Wireless Access Point network connection...

Page 53: ...Page 49 2 Click 5 GHz Wireless Access Point 1 or 2 4 GHz Wireless Access Point 2 ...

Page 54: ...connection enter a name in the Name field 5 Click Apply to save the changes 6 Reboot your Gateway Configuring the Wireless Access Point Properties To configure the connection 1 In the Wireless Access Point Properties page click Settings The configuration page displays ...

Page 55: ...matic by DHCP sets the MTU according to the DHCP connection Manual allows you to manually set the MTU 3 Click Apply to save changes Broadband Ethernet Coax Connection A Broadband Ethernet connection connects computers to your Gateway using Ethernet cables The connections are either direct or use network hubs and switches A Coax connection connects devices such as set top boxes to your Gateway usin...

Page 56: ...Page 52 2 To rename the network connection enter the new name in the Name field 3 Click Apply to save changes ...

Page 57: ...tatus displays the connection status of the network Network displays the type of network connection Connection Type displays the type of connection Physical Address displays the physical address of the network card used for the network MTU specifies the largest packet size permitted for Internet transmissions Automatic set the MTU Maximum Transmission Unit at 1500 Automatic by DHCP sets the MTU ac...

Page 58: ...in drop down 6 To enable or disable the Coax link click Disable or Enable 7 To view the devices connected using the coaxial cable click the Go to WAN Coax Stats link Internet Protocol 1 In the Internet Protocol section specify one of the following No IP Address the connection has no IP address This is useful if the connection operates under a bridge Obtain an IP Address Automatically the network c...

Page 59: ... Address the network connection uses a permanent or static IP address then the IP address and subnet mask address 2 To override the subnet mask select the Override Subnet Mask check box then enter the new subnet mask Routing Mode ...

Page 60: ...Page 56 Complete all Ethernet Coax Connection Configuration Updates To save your changes 1 Click Apply ...

Page 61: ...e network Security Log view and configure the security log Firewall The firewall is the cornerstone of the security suite for your Gateway It has been exclusively tailored to the needs of the residential or office user and is pre configured to provide optimum security The firewall provides both the security and flexibility home and office users seek It provides a managed professional level of netw...

Page 62: ...f request to pass to the Internet When the website is returned from the web server the firewall associates the website with this session and allows it to pass regardless HTTP access from the Internet to the local network is blocked or permitted It is the origin of the request not subsequent responses to this request which determines whether a session can be established Setting Firewall Configurati...

Page 63: ... network to significant security risks and should only be used for short periods of time to allow temporary network access 3 To protect the local network from a common type of hacker attack that uses fragmented data packets to sabotage the network select the Block IP Fragments check box VPN over IPSec and some UDP based services make legitimate use of IP fragments IP fragments must be allowed to p...

Page 64: ...bit the computer from receiving incoming email Access control incorporates a list of preset services such as applications and common port settings Allow or Restrict Services To allow or restrict services 1 From the Firewall page select Access Control The Access Control page opens with the Allows and Blocked sections displayed The Allowed section only displays when the firewall is set to maximum se...

Page 65: ...User Defined and click Add to create the schedule 6 Click Apply to save changes The Access Control page displays a summary of the new access control rule Disable Access Control You can disable an access control and enable access to the service without removing the service from the Access Control table This can make the service available temporarily and allow you to easily reinstate the restriction...

Page 66: ...rwarding rules 1 From the Firewall page select Port Forwarding The Port Forwarding page opens with the current rules displayed 2 To create a new rule select the IP address in the Select IP from Menu drop down 3 Select the application in the Application to Forward drop down 4 Click Add The rule displays in the Applied Rules section 5 Click Apply to save changes Advanced Port Forwarding Rules You ca...

Page 67: ...Forward to Port list box 3 If a single port or range of ports is selected a text box displays Enter the port numbers 4 To schedule the rule select either Always or User Defined in the Schedule list box 5 Click Add The rule displays in the Applied Rules section 6 Click Apply to save changes ...

Page 68: ...ion is initiated In this case port triggering must be used since it conflicts with the following default firewall settings Firewall blocks inbound traffic by default Server replies to your Gateway IP and the connection is not sent back to the host since it is not part of a session To resolve the conflict a port triggering entry must be defined which allows inbound traffic on UDP port 3333 only aft...

Page 69: ...tside attacks You can access and control your Gateway not only from within the local network but also from the Internet using Remote Administration You can allow incoming access to the following SSH Access used to create a command line session and gain access to all system settings and parameters using a text based terminal Web Management used to obtain access to your Gateway s GUI and gain access...

Page 70: ...ed remote administration is performed using a secure SSL connection and requires a SSL certificate When accessing your Gateway for the first time using encrypted remote administration a warning page opens with a certificate authentication message displayed This is due to your Gateway SSL certificate being self generated When this message display under that circumstance ignore the message and conti...

Page 71: ... devices located behind a firewall that is configured with private IP addresses to appear to have public IP addresses to the Internet This allows an internal host such as a web server to have an unregistered private IP address and still be accessible over the Internet To configure static NAT 1 Select Static NAT 2 To create a static NAT click Add The Add NAT NAPT Rule page displays ...

Page 72: ...tbound connections attempts to authenticate at an administrative interface such as your Gateway GUI firewall configuration and system start up The security log reports the following information Time based on the date and time in your Gateway Event consists of firewall information firewall setup and system log Event Type describes the event that occurred such as a fragmented packet or parental cont...

Page 73: ...een blocked due to Echo Chargen Quote Snork protection Firewall internal from the firewall internal mechanism event type is recorded and an accompanying explanation will be added Firewall rules were changed the rule set has been modified Firewall status changed the firewall status changed from up to down or vice versa as specified in the event type description First packet in connection is not a S...

Page 74: ...a permitted service in the maximum security level Multicast IGMP connection a multicast packet has been accepted NAT Error Connection pool is full No connection created a connection has not been created because the connection pool is full NAT Error Conflict mapping already exists a conflict occurred because the NAT mapping already exists so NAT failed NAT Error No free NAT IP no free NAT IP so NAT...

Page 75: ...lood User authentication a message arrived during login time including both successful and failed authentication Wildcard connection hooked debug message regarding connection Wildcard connection opened debug message regarding connection WinNuke protection a WinNuke attack has been blocked To view the security log 1 Select Security Log ...

Page 76: ...Page 72 2 To modify the types of events that display in the log click Settings ...

Page 77: ...log message for each successful attempt to establish an outbound connection to the public network 4 In the Blocked Events section select the type of blocked events you want logged 5 To log a message for each remote administration connection attempt click the Remote Administration Attempts check box 6 To log the connection for handling by the firewall and application level Gateways click the Connec...

Page 78: ...rol of Internet access on all locally networked devices Activating Parental Controls You can create a basic access policy for any computer or device on your Gateway network Parental controls limit Internet access to specific websites based on a schedule that you create Access can be limited on specific websites or keywords embedded in a website For example you can block access to the www anysite c...

Page 79: ...vice list box 4 In Step 2 click one of the following options in the Limit Access By section Block the following Websites and Embedded Keywords within a Website blocks the specified websites and websites with names contained the specified keyword Allow the following Websites and Embedded Keywords within a Website allows the specified websites and websites with names contained the specified keyword ...

Page 80: ...Page 76 6 To remove a website or keyword select the word then click Remove 7 Create a schedule by selecting the days of the week when the rule will be active or inactive ...

Page 81: ...e 9 Create a rule name and description 10 Click Apply to save changes Rule Summary You can view the rules created for your Gateway To view the rule summary select Rule Summary The Rule Summary page opens with the rule name description and computer or device displayed You can view edit or delete the rule ...

Page 82: ...ings described in this section should only be configured by experienced network technicians Changes could adversely affect the operation of your Gateway and local network Using Advanced Settings You can access the following settings To access the advanced settings 1 Select Advanced A warning page displays asking if you want to proceed 2 Click Yes The Advanced page displays ...

Page 83: ...lt settings Reboot Router restarts your Gateway MAC Cloning clones the MAC address ARP Table displays active devices with their IP and MAC addresses Users creates and manages remote users Quality of Service QoS contact Technical Support for detailed information Local Administration allows you to grant local SSH access Remove Administration detailed in Chapter 6 Configuring Your Network Settings ...

Page 84: ...r 3 Click Close to exit the session Restore Defaults You can restore your configuration settings to your Gateway factory default settings Restoring the default settings erases the current configuration including user defined settings and network connections All connected DHCP client must request new IP addresses Your Gateway must restart Prior to restoring the factory defaults you may want to save...

Page 85: ... 2 To save your current configuration file click Save Configuration File 3 To restore the factory default settings click OK The factory default settings are applied and your Gateway restarts Once complete the Login page for the First Time Easy Setup Wizard displays Reboot Gateway You can reboot your Gateway using the Reboot Router feature as well as pressing and holding the WPS button on the front...

Page 86: ...ve a unique MAC address When replacing a network device on your Gateway you can simplify the installation process by copying the MAC address of the existing device to your Gateway To copy the MAC address of the existing device 1 Select MAC Cloning in the Advanced page 2 In the To Physical Address field enter the MAC address of your new device 3 To locate the MAC address refer to the documentation ...

Page 87: ...each device 3 When complete click Close Users You can view the users that can currently access your wireless network In addition you can modify their login password and name as well as manage the number of unsuccessful login attempts a user can enter before your Gateway temporarily denies all further login attempts by that user To view users 1 Select Users in the Advanced page ...

Page 88: ...e 84 2 In the Login Configuration section enter the maximum number of unsuccessful login attempts 3 To edit usernames and passwords click the Edit icon in the Action column The User Settings page displays ...

Page 89: ...splay 7 Verify the level of access for the user in the Permissions field 8 Click Apply to save changes The Users page opens with the user information displayed 9 Click Apply again to save changes and exit Local Administration You can grant local access on a specific port To grant access 1 Select Local Administration in the Advanced page 2 To grant access select the check box for the specific SSH a...

Page 90: ...n only modify the host name To access the DNS server 1 Select DNS Server in the Advanced page 2 To view and add computers stored in the DNS table click Add DNS Entry The Add DNS Entry page displays 3 In the Host Name field enter the name of the computer then enter the IP address and click Apply to save changes The DNS Server page displays 4 To edit the host name or IP address click the Edit icon i...

Page 91: ... configuring system rules to all devices defined in the network object For example instead of setting the same website filtering configuration individually to five computers one at a time you can define the computers as a network object Website filtering can then be simultaneously applied to all the computers You can use network objects to apply security rules based on host names instead of IP add...

Page 92: ... name for the network object 4 Click Add The Edit Item page displays 5 Select the type of network object as IP address IP subnet IP range MAC address host name DHCP option or protocol and click Apply to save changes 6 Repeat the above steps to create additional network objects 7 When complete click Apply to save changes ...

Page 93: ...ting a computer without proper shutdown of the UPnP applications such as messenger Services may often not be deleted and eventually this leads to the exhaustion of rules and services and no new services can be define The cleanup feature locates the invalid services and removes them preventing services exhaustion To access this setting 1 Select Universal Plug and Play in the Advanced page 2 To enab...

Page 94: ...Page 90 IGMP Proxy You can configure IGMP proxy settings as needed To define the settings 1 Select ICMP Proxy in the Advanced page ...

Page 95: ... 1 Query Interval set the query interval in seconds The interval must be greater than or equal to 1 Query Response Interval set the query response interval in seconds The interval must be greater than or equal to 1 4 In the Client Host Configuration section define the following fields as needed Unsolicited Report Interval set the unsolicited report in seconds The interval must be between 1 and 25 ...

Page 96: ...Page 92 Port Forwarding Rules You can view modify and delete port forwarding rules To access the rules 1 Select Port Forwarding Rules in the Advanced page ...

Page 97: ... the Action column The Edit Service page displays 3 Modify the Service Name and Service Description as needed 4 To modify the current protocol click the Edit icon in the Action column 5 To add server ports click Add Server Ports 6 Click Apply to save changes ...

Page 98: ...pport Routing manages the routing and IP address distribution rules IP Address Distribution adds computers configured as DHCP clients to the network IPv6 Configuration Control You can configure IPv6 on your wireless network To configure IPv6 1 Select IPv6 from the Advanced page ...

Page 99: ...4 Specify method for assigning LAN IPv6 addresses 5 In the Interfaces section select the enabled interfaces 6 Click Apply to save changes Routing Settings You can view the routing and IP address distribution rules as well as add edit or delete the rules To view the rules 1 Select Routing in the Advanced page ...

Page 100: ...ination for a default route is 0 0 0 0 Netmask enter the network mask This is used in conjunction with the destination to determine when a route is used Gateway enter the IP address of your Gateway Metric enter a measurement preference of the route Typically the lowest metric is the most preferred route If multiple routes exist to a specific destination network the route with the lowest metric is ...

Page 101: ...wing it to update its network configurations to reflect any changes that occurred since the first connection to the network If the host wishes to terminate a lease before its expiration it sends a release message to the DHCP server This makes the IP address available for use by other hosts The DHCP server performs the following functions Displays a list of all DHCP host devices connected to your G...

Page 102: ...P Address Distribution in the Advanced page DHCP Server Settings You can edit the DHCP server settings for a device To edit the settings 1 On the IP Address Distribution page click the Edit icon in the Action column The DHCP Settings page opens with the device information displayed ...

Page 103: ...unt of time in minutes that each device is assigned an IP address by the DHCP server when it connects to the network When the lease expires the server determines if the computer has disconnected from the network If it has the server may reassign this IP address to a newly connected computer Provide Host Name if Not Specified by Client when activated your Gateway assigns a default name to the clien...

Page 104: ...Page 100 2 To define a new Static Connection with a fixed IP address click Add Static Connection ...

Page 105: ...e 101 3 Enter the host name 4 Enter the fixed IP address to be assigned 5 Enter the MAC address of the network interface of the computer used with this DHCP static connection 6 Click Apply to save changes ...

Page 106: ...mechanism for upgrading or restoring its firmware without losing custom configuration and settings You can use either of the following methods Upgrading from the Internet upgrades your Gateway s firmware by remotely downloading an updated software image file Upgrading from a local computer use a software image file pre downloaded to the computer s disk drive for upgrades To upgrade the firmware 1 ...

Page 107: ...ich to receive the upgrade Your Gateway checks each time interval for an upgrade and if an upgrade is available upgrades the firmware Automatically Check for New Version and Notify via Email enter the period of time and URL at which to receive the upgrade Your Gateway checks each time interval for an upgrade and if an upgrade is available sends an email to the email address listed in the System Se...

Page 108: ...rming the firmware upgrade procedure To upgrade from a local computer 1 To utilize the Upgrade from a Computer in the Network option first obtain a valid firmware image file for your Gateway 2 In the Upgrade from a Computer in the Network section of the Firmware Upgrade page click Browse to locate the downloaded firmware file and click Open 3 Click Upgrade Now to begin the update process The Firmw...

Page 109: ...Page 105 2 Click Restore Backup Firmware ...

Page 110: ... sets the time zone and enables automatic time updates Scheduler Rules limits the activation of firewall rules to specific time periods Date and Time Settings You can set the time zone and enable automatic time updates To configure the settings 1 Select Date and Time in the Advanced page ...

Page 111: ... The Time Server Settings page displays 5 Enter the IP address or domain name of the time server then click Apply to save changes Scheduler Rules Scheduler rules are used for limiting the activation of firewall rules to specific time periods The time periods are either for days of the week or for hours of each day based on activity or inactivity To define a rule 1 Verify that the date and time of ...

Page 112: ...Page 108 3 Click Add The Set Rule Schedule page displays ...

Page 113: ...ive at the scheduled time 6 Click the Add Rule Schedule The Edit Rule Schedule page displays 7 Select the active or inactive days of the week 8 To define a new active or inactive hourly range click New Hours Range Entry 9 Enter the start and end time then click Apply to save changes 10 Click Apply again to save the rule schedule ...

Page 114: ... can use the Configuration File functionality to view save and load configuration files These files are used to backup and restore the current configuration of your Gateway Only configuration files saved on a specific Gateway can be applied to that Gateway You cannot transfer configuration files between Gateways WARNING Manually editing a configuration file can cause your Gateway to malfunction or...

Page 115: ...iously saved configuration file click Load Configuration File Browse to the location of the file then click Apply to begin the configuration uploading process Your Gateway will automatically restart with that configuration System Settings You can configure various system and management parameters To configure system settings 1 Select System Settings in the Advanced page ...

Page 116: ...er name and password after your Gateway has been inactive In the Configure a Number of Concurrent Users field select the number of users that can access your Gateway at any time 4 Select Remote Administration to configure the remote administration to your Gateway 5 In the Management Application Ports section change the primary and secondary HTTP management ports 6 In the System Logging section con...

Page 117: ...Page 113 ...

Page 118: ...fication is sent System Log Buffer Size specify the size of the system log buffer Remote System Notify Level specify the type of information such as none error warning and information received for remote system logging 8 In the Auto WAN Detection section specify the DHCP timeout 9 Click Apply to save changes Ethernet Port Configuration Ethernet port configuration allows you to set up the Ethernet ...

Page 119: ...Page 115 2 To emulate the speed and duplex configuration of the port with which it s communicating select Auto or select the port speed and duplicity 3 Click Apply to save changes ...

Page 120: ...m information including basic settings system log key network device parameters and network traffic statistics Gateway Status You can view the basic settings of your Gateway To view the basic settings 1 Select System Monitoring in the Main menu The Router Status page displays ...

Page 121: ...n view the details and status of System Logging Full Status System wide Monitoring of Connections Traffic Monitoring Broadband Monitoring To view the advanced status 1 Select Advanced Status A warning page displays 2 Click Yes The Advanced Status page displays 3 To view the details of the listed monitoring options click the link ...

Page 122: ...s the security advanced firewall WAN DHCP and LAN DHCP To view the system log 1 In the Advanced Status page click the System Logging link 2 To monitor a specific feature click the link in the System Log menu in the left column 3 To enable logging select the Enable Logging check box to monitor that functionality 4 To update the data click Refresh ...

Page 123: ...or your Gateway To view your Gateway s full system status 1 In the Advanced Status page click Full Status System wide Monitoring of Connections 2 To modify the connection properties click the individual connection links 3 To refresh the page click Refresh 4 To continuously refresh the page click Automatic Refresh On ...

Page 124: ... the second statistical information about data received from and transmitted to the Internet as well as data received from and transmitted to computers in the local network To view the traffic monitoring data 1 In the Advanced Status page select Traffic Monitoring 2 To refresh the page click Refresh 3 To continuously refresh the page click Automatic Refresh On ...

Page 125: ...view and monitor the recorded bandwidth usage measured in Kbps To view the bandwidth 1 In the Advanced Status page select Bandwidth Monitoring 2 To refresh the page click Refresh 3 To continuously refresh the page click Automatic Refresh On ...

Page 126: ...r over the connection being used your Gateway will not accessible during the times set in the schedule Access Control If the access control setting for the computer is set to block the computer access to your Gateway is denied To gain access restore the default settings to your Gateway Restoring your Gateway s default settings There are two ways to restore your Gateway s default settings It is imp...

Page 127: ...he correct IP range it will not connect to your Gateway Verify the subnet mask address is set to 255 255 255 0 Timeout error occurs when entering the URL or IP address Verify the following All computers are working properly IP settings are correct Gateway is on and connected properly Gateway settings are the same as the computer Front Lighted Indicators Flash Speed Slow flash Two times per second ...

Page 128: ...ssfully completes its WPS association to the Gateway the Wireless Light returns to solid white Fast flash red If an error occurs during Wi Fi Protected Setup the Wireless Light flashes red rapidly for two minutes Rear Lighted Indicators Flash Speed Slow flash Two times per second Fast flash Four times per second WAN Ethernet Unlit Indicates no Ethernet link Solid green Indicates a network link Fas...

Page 129: ...10 100 Mbps link Fast flash green Indicates LAN activity The traffic can be in either direction LAN MoCA Unlit Indicates no MoCA network connection to the device Solid green Indicates network link WAN MoCA Unlit Indicates no link to the upstream MoCA device Solid green Indicates network link ...

Page 130: ...in The User Settings page displays 3 In the General section change the password Is the wireless option on by default on my Gateway Yes your Gateway s wireless option is activated out of the box Is the wireless security on by default when the wireless option is activated Yes with the unique WPA2 Wi Fi Protected Access II key that is printed on the sticker on the side of your Gateway Which connectio...

Page 131: ...eferences and click the Network icon The IP address displays near the top of the screen My computer cannot connect to the Internet using MoCA What should I do A computer cannot be connected directly using a MoCA cable It must go through a NIM to connect The NIM converts the MoCA signal to an Ethernet signal the computer can understand First check the connection and verify all cables are connected ...

Page 132: ...to receive that port Configuring the server to use a static IP address is recommended How many computers can be connected through my Gateway Your Gateway is capable of 254 connections but we recommend having no more than 45 connections As the number of connections increase the available speed for each computer decreases ...

Page 133: ...n this chapter are subject to change without notice General Model Number Model FiOS G1100 Standards IEEE 802 3x 802 3u IEEE 802 11b g n ac IP IP versions 4 and 6 MoCA MoCA WAN 1350 1675 MHz and 975 1025 MHz MoCA LAN 1125 1225 MHz Speed Wired WAN Wired LAN Ethernet 10 100 1000 Mbps auto sensing Wireless LAN 802 11b up to 11 Mbps 802 11g up to 54 Mbps 802 11n up to 450 Mbps 802 11ac up to 1300 Mbps ...

Page 134: ...rnet Wi Fi Rear Panel WAN Coax LAN Coax WAN Ethernet and LAN Ethernet 4 Environmental Parameters Dimensions and Weight FiOS Quantum Gateway unit only Size 1 87 width x 10 height x 7 4 depth Weight 1 56 lbs 0 71 kg Complete System including packaging Size 9 88 251 mm width x 3 90 99 mm height x 9 57 243 mm depth Weight 2 63 lbs 1 19 kg Power External 12V DC 3 0A Certifications FCC Part 15 UL 60950 ...

Page 135: ...Page 131 Operating Temperature 10 C to 40 C 50 F to 104 F Storage Temperature 20 C to 85 C 4 F to 185 F Operating Humidity 8 to 95 non condensing Storage Humidity 5 to 100 non condensing ...

Page 136: ...be determined by turning the equipment off and on the user is encouraged to try to correct the interference by implementing one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from the one to which the receiver is connected Consult the dealer or an exper...

Page 137: ...on 15 407 of the FCC Rules For questions regarding your product or the FCC declaration contact GreenWave Reality Inc 39 Parker suite 100 Irvine CA 92618 USA tel 1 714 805 WAVE 9283 email na greenwavereality com NEBS Requirements The coaxial cable screen shield must be connected to the Earth at the building entrance per ANSI NFPA 70 the National Electrical Code NEC in particular Section 820 93 Grou...

Page 138: ...blic License GPL or GNU Lesser General Public License LGPL The GPL Code and LGPL Code used in this product are distributed WITHOUT ANY WARRANTY and are subject to the copyrights of the authors and to the terms of the applicable licenses included in the download For details see the GPL Code and LGPL Code for this product and the terms of the GPL and the LGPL ...

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