Comcast machineQ mQHub User Manual Download Page 1 | Manualshive

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mQHub

User Guide

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Summary of Contents for machineQ mQHub

Page 1: ...mQHub User Guide ...

Page 2: ...3 Provisioning the Gateway in mQCentral 4 Activating the Gateway 7 Checking the Gateway s Status 10 Additional Information 10 Appendix A LED Indicator Definitions 11 Appendix B Product Specifications 12 Appendix C Safety and Regulatory Information 13 ...

Page 3: ...tps www getpostman com 2 Download the appropriate Postman client for your machine PC Mac or Linux 3 Open the Postman client 4 Click the orange Sign In button If you already have a Postman account sign in If not click the orange Create Account link and set up a new account You can also bypass signing in by going directly to the app 5 Click Import in the top left hand corner 6 Download the json coll...

Page 4: ...n mQCentral before it was shipped to you If that is the case skip to the Activating the Gateway section in this document To provision the gateway in mQCentral perform the following steps 1 Navigate to mQCentral https mqcentral machineq net and log in with your credentials If you do not have credentials please reach out to our customer support by phone 855 671 5672 or email machineQ_Support comcast...

Page 5: ... define your gateway and then click Submit Field Required Type Description Name Required String An identifier for the gateway This will be a quick way to find it if you have a number of gateways Gateway Profile Required Drop down value Make and model as found on the back of the gateway in this case mQHub ...

Page 6: ...eneral location of the gateway Because the mQHub is designed for indoor use only select Indoor Antenna Gain Optional number Only required if an external antenna is required Because the mQHub does not have an option for an external antenna this should be blank Latitude Required Number between 90 and 90 Latitude of the gateway Longitude Required Number between 180 and 180 Longitude of the gateway He...

Page 7: ... will be reduced if it is oriented horizontally Ensure that the AC outlet that powers the gateway cannot be inadvertently switched off 2 Look at your available Wi Fi networks you will see MQH followed by 8 digits 3 Connect to this network with your computer as you normally would with your business or home or business Wi Fi network Your mQHub will now begin to blink amber it will blink white while ...

Page 8: ... SSID of the network you want to use this will be one of your standard home or business networks 6 Click POST api wifi network and click the Body tab Enter the following text but change the value for SSID to your home or business Wi Fi network s ID and wifikey to the corresponding passcode Make sure to enter the values between quotation marks ssid MyBusinessNetwork wifikey MyBusinessNetworkPasswor...

Page 9: ...boot the gateway from Postman by clicking POST api device reboot and then clicking Send You should receive a status of 200 The gateway is now set up It will display a white LED light when it is connected to the Internet ...

Page 10: ...There is a WPS button located on the side of the gateway if you choose to use WPS to connect the gateway to your Wi Fi router You can reset the Wi Fi network by holding the reset button in for three seconds using a paperclip or small instrument The reset button will put it back the gateway back into access point mode which will then allow you to reconfigure your gateway Wi Fi network using the abo...

Page 11: ...rary Solid red The bootloader has failed Contact Support Slow blink red There is a LoRa issue Contact Support Solid amber The gateway is disconnected from Wi Fi Set the device to Wi Fi using Postman as described earlier in this document Slow blink amber The gateway is in AP mode instead of Wi Fi Set the device to Wi Fi using Postman as described earlier in this document Fast blink white and orange...

Page 12: ...928 MHz Tx Output 27dBm Wi Fi Standard IEEE 802 11b g n WPS SW pairing functionality Configuration 2x2 Frequency band 2 4GHz Frequency range 2412 2462 MHz b g n 20MHz 11 CH 2422 2452 MHz n 40 MHz 7 CH Security WPA WPA2 Tx Output 20 dBm b g n Environment Reliability Operating Temp 0 40 C Storage Temp 20 50 C Operating humidity 5 85 RH Vibration IEC 68 2 29 Shock IEC 68 2 29 Drop IEC 68 2 32 Safety ...

Page 13: ...y cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or r...

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