Notification Options
You will be alerted at home when messages arrive by an interrupted dial tone and/or
message waiting light on your phone (if equipped). You can also be notified by email,
wireless SMS text notification, pager notification or Special Delivery (at another
telephone number).
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Phone
Web Portal
To turn Message Waiting Indicator
(MWI) on/off:
1.
From the main menu, press
4
for
Personal Options.
2. Press
1
for
Message Settings
.
3. Press
5
for Notification Options. The
system will give a status of all
notification options.
4. Press
1
for MWI (Audible and Visual
Message Waiting Indicator).
To turn Message Waiting Indicator
(MWI) on or off:
1.
Access your
Frontier
Digital Voice
Web Portal.
2. Select
Settings
from the menu.
3. Click the
Voicemail Settings
tab.
4. Click on
Voicemail Notification
.
5. Check/uncheck
Light message light
and/or change dial tone to stutter (where
available)
.
6. Click on
Save
and
OK
.
Note:
We recommend leaving these
features turned on so that you have
immediate notification of a new
message.
Note:
We recommend leaving these
features turned on so that you have
immediate notification of a new message.
Phone
To reply to a message or to send a copy of a message:
1.
At the Main Menu, press
1
to listen to a message in your mailbox.
2. After listening to the message:
•
Press
4
to reply to a message sent from another
Fiber
Digital Voicemail customer.
If
your caller is not also a
Fiber
Digital Voicemail customer, you will not have this
option.
•
Press
5
to send a copy of the message to another
Fiber
Digital Voicemail box.
Group Lists
You can send a single message to every number in the group at one time. Be sure to
update your list as the members of your group change.
To create a group list:
1.
At the Main Menu, press
4
for
Mailbox Settings
.
2. Press
1
for Group Lists.
3. Press
1
to create the Group List.
4. Listen for further instructions to:
•
Assign a Group List number
•
Name your Group List
•
Enter mailbox numbers you want on this list
