of the eCall system data, please contact MBU‐
SA's Customer Assistance Center.
For Canada, please contact MBC’s Customer
Assistance Center at 1-800-387-0100.
Customer requests for covered information
should be submitted via the same channels.
For accident clarification purposes, the following
measures can be taken up to an hour after the
emergency call has been initiated:
R
The current vehicle position can be deter‐
mined
R
A voice connection to the vehicle occupants
can be established
Flat tire
Notes on flat tires
&
WARNING Risk of an accident when driv‐
ing with a flat tire
A flat tire greatly impairs driving characteris‐
tics, as well as steering and braking.
#
Do not drive with a flat tire.
#
Remove the flat tire and install the
spare wheel or consult a qualified spe‐
cialist workshop.
Depending on your vehicle's equipment, in the
event of a flat tire you have the following possibil‐
ities:
R
You can call breakdown assistance via the
breakdown assistance call button in the over‐
head control panel (
/
page 180).
R
Change the wheel (
/
page 260).
Battery
Notes on the 12 V battery
&
WARNING Risk of an accident due to
work carried out incorrectly on the bat‐
tery
Work carried out incorrectly on the battery
can, for example, lead to a short circuit. This
can lead to function restrictions in safety-rel‐
evant systems, for example the lighting sys‐
tem, ABS (anti-lock braking system) or ESP
®
(Electronic Stability Program). The operating
safety of your vehicle may be restricted.
You could lose control of the vehicle in the
following situations:
R
when braking
R
in the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
#
In the event of a short circuit or a simi‐
lar incident, contact a qualified special‐
ist workshop immediately.
#
Do not continue driving.
#
Always have work on the battery carried
out at a qualified specialist workshop.
R
Further information on ABS (
/
page 143)
R
Further information on ESP
®
(
/
page 144)
Freightliner Sprinter recommends that you have
the 12 V battery replaced at a qualified specialist
workshop, e.g. at an Freightliner Sprinter service
center.
Should you want to replace the battery yourself,
observe the following information:
R
Always replace a faulty battery with a battery
which fulfills the vehicle's specific require‐
ments.
R
Carry over detachable parts such as the vent
hose, elbow fitting or terminal cover from the
battery to be replaced.
R
Make sure that the vent hose is always con‐
nected to its original opening on the battery
side.
Install the existing or newly supplied stop
plugs.
Otherwise, gases or battery acid could
escape.
R
Make sure that the detachable parts are con‐
nected in the same way as before.
For safety reasons, Freightliner Sprinter recom‐
mends that you only use batteries that have been
tested and approved for your vehicle by Freight‐
liner Sprinter. These batteries provide increased
impact protection to prevent vehicle occupants
from suffering acid burns should the battery be
damaged in an accident.
Breakdown assistance 227
