freightliner PX113064S T 2016, Manual

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Telematics Information and
Terms of Use
Your vehicle may be equipped with one or more
devices that gather certain information (listed below)
about the vehicle and the environment in which it is
operating. These devices may periodically send this
information (’telematic information’) to Daimler Truck
North America LLC (DTNA). Additionally DTNA and
its dealers may manually retrieve ’telematics
information’ from devices on the vehicle for the
purposes described below.
Telematics Information We Collect
and Why We Collect it
The ’telematics information’ we collect may
include, but is not limited to, the following
information about the vehicle:
•
performance
•
operation
•
location
•
speed
•
trips
•
travel history
•
stop and idle times
•
fuel consumption
•
fault codes
•
diagnostic information
•
steering performance
•
braking performance
•
air bag deployment
•
seatbelt use
•
decelerations
•
other information relating to the performance,
operation, health and safety of the vehicle.
DTNA gathers this information to improve the
performance, operation, health and safety of your
vehicle and other DTNA vehicles and products.
Information is gathered:
•
To enable your subscription services. DTNA
and other third party service providers have
developed a variety of applications and
services that are now available to you to
optimize the performance, use, reliability and
safe operation of your vehicle. These services
are enabled by the telematics information we
receive from your vehicle and will likely be
made more effective in the future by the use of
that telematics information and similar
information we receive from other DTNA
vehicles.
•
To make your vehicle safer and to improve
its performance.
Depending on the type of
devices installed on your vehicle, DTNA may
periodically update your vehicle’s on-board
software to improve the performance and safe
use of the vehicle. We may need to obtain
certain telematics information to ensure the
effectiveness of these updates.
•
To monitor and manage the health and
efficiency of your vehicle.
Telematics
information from your vehicle may be used by
DTNA and its affiliates, dealers, and service
providers to more effectively diagnose and
resolve problems with your vehicle and to help
you maintain it.
•
To improve your customer service
experience.
Telematics information may be
used by DTNA and its affiliates, dealers, and
service providers to provide you a more
efficient and effective customer service
experience in conjunction with vehicle service,
maintenance, field service campaigns and
recalls.
•
For product development and product
improvement.
Telematics information may be
analyzed and used to identify and resolve
performance and safety issues and to develop
improvements to our products that will benefit
you and our future customers.
•
To develop more meaningful product
marketing.
Telematics information may be
used to provide more customized and
meaningful information to our customers
regarding products and services that best
satisfy their operational requirements and
improve the performance of their businesses.
•
To help match our customers with the right
products.
Telematics information may be used
to develop future products and services that
best satisfy the operational requirements of our
customers.
Telematics Information
21.1