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Fault Finding
If a problem arises with the Mobile Hoist, the Table below will hopefully assists in determining the fault and what actions you
can take. If the fault cannot be found or the fault is found and the action guide does not provide a fix (e.g. – a damaged wire
would need replacement), contact your local Prism Medical UK authorised dealer immediately, a service engineer will be
required to repair the Hoist. Contact details can be found on the last page of this manual.
Fault
Action
Hoist doesn’t turn on
•
Check the E-Stop button on the control box has not been activated.
•
Check the Handset is correctly connected to the correct control box port.
•
Check the Handset lead is not damaged, e.g. cuts and breaks.
•
Check to see if Hoist battery is out of charge and requires charging.
•
Check the Battery is located correctly on top of the control box.
•
Check for any damage to the battery terminals, e.g. burns and breaks.
•
Perform a visual check on the Control box for any damage.
Hoist doesn’t charge
•
Check the Charger plug is turned on at the power supply.
•
Check that the Charger Lead is connected correctly to the Control Box
•
Check charging lead for damage, e.g. cuts and breaks.
•
Check that the Battery is connected properly with the Control Box.
•
Inspect the Battery terminals for any damage, e.g. burns and breaks.
•
Inspect the Control Box terminals for any damage, e.g. burns and breaks
Hoist doesn’t lift
•
Check if the Hoist is plugged into Charge. (Hoist will not raise and lower
while on charge)
•
Check that the Lift Actuator to Control Box cable is connected properly
between the two ports.
•
Check the Lift Actuator to Control Box cable for damage, e.g. cuts and
breaks.
•
Inspect the Lift Actuator for any signs of damage which could affect its
function, including the Port. E.g. Large Cracks and breaks, electrical burns.
•
Inspect the Control Box Port for any damage. E.g. electrical burns, breaks.
Hoist is functioning but LCD and/or
LED is inactive
•
Check LCD Display or LED externally for any impact damage, e.g. cracks or
breaks.
•
Control Box/handset is damaged
Hoist Leg Actuator is not responding
•
Check Cable between the Control Box and the Leg Actuator is connected
correctly.
•
Check for Cable damage between the Control Box and Leg Actuator cable.
•
Inspect the Leg Actuator for any damage, including the cable port. E.g.
large cracks and electrical burns.
•
Inspect the Control Box Leg Actuator Cable Port for any damage. E.g. cracks
and electrical burns.
•
If there is no indication of any power while commanding the Powered Legs,
Handset buttons could be damaged.
Hoist has power but does not respond
to handset commands
•
Check the Handset is correctly connected to the Control Box.
•
Check that the Lift Actuator and Leg Actuator Cables are both connected to
the Control Box.
•
Check the Handset cable is not damaged, e.g. cuts and breaks.
•
Check the Lift Actuator and Leg Actuator Cables for damage, e.g. cuts and
breaks
•
Check the Control Box Handset Port for any damage. E.g. cracks and
electrical burns.
Table 14
Summary of Contents for S180E Mobile Hoist
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