I
Cannot Read or Write Discs
l
Is the CD-RW device driver properly selected?
l
Is the condition of everything else in the system (CPU, hard disc, and others)
as it should be?
l
Does the CD-R or CD-RW disc have dirt or scratches? Did a screen saver or
other application operate while writing to the disc?
l
Is there enough free space on the CD-R/RW disc?
l
Does writing fail even using the simulation test?
l
Is the disc loaded in the drive with the read/write surface facing the right
direction?
l
Is the drive installed in the correct orientation?
l
Was the drive or disc moved from a low temperature environ-ment to a high
temperature environment? (There is a possibility of condensation on the lens
in the drive or on the surface of the disc.)
FREECOM
Service
FREECOM Technologies makes the following service available in the Internet
under
l
Online information about technical problems
l
current product information
l
Drivers, driver updates and software information
The following hotlines are available if you still are unable to get your FREECOM
device to work properly after reading the manual and the suggestions for
correcting errors:
Great Britain:
520 185
USA:
781 275 57 42
Germany:
611 299 28
The Netherlands:
301 30 20
France:
047 205
If possible, try to call from a phone near your computer.
Please have the
information on hand for your call:
l
the serial number of your FREECOM drive
l
information on the power supply
l
the version number of your operating system and the software you are
2 6
Summary of Contents for Internal IDE
Page 1: ......
