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FAUL
T CODE
FAUL
T
POSSIBLE CAUSE
CORRECTIVE ACTION
F17
INVER
TER
TEMPERA
TURE
SENSOR F
AUL
T
- Inter
nal temperatur
e sensor is malfunctioning
- Contact your Franklin Electric Service Personnel
- If pr
oblem persists, unit may r
equir
e r
eplacement. Contact your supplier
.
F18
(SD20/30/MDXT
ONL
Y)
PFC TEMPERA
TURE
SENSOR F
AUL
T
- Inter
nal temperatur
e sensor is malfunctioning
- Contact your Franklin Electric Service Personnel
- If pr
oblem persists, unit may r
equir
e r
eplacement. Contact your supplier
.
F19
COMMUNICA
TION
FAUL
T
- Cable connection between Display/Wi-Fi Boar
d and Main Contr
ol Boar
d
is loose or disconnected
- Inter
nal cir
cuit failur
e
- Check cable connection between Display/Wi-Fi Boar
d and Main Contr
ol Boar
d.
- If pr
oblem persists, unit may r
equir
e r
eplacement. Contact your supplier
.
F22
DISPLA
Y/WI-FI BOARD
EXPECTED F
AUL
T
- Connection between Display/Wi-Fi Boar
d and Main Contr
ol Boar
d was
not detected at drive start-up
- Check cable connection between Display/Wi-Fi Boar
d and Main Contr
ol Boar
d.
- If pr
oblem persists, unit may r
equir
e r
eplacement. Contact your supplier
.
F23
MAIN BOARD ST
AR
TUP
FAUL
T
-
A fault was found inter
nal to drive
-
Contact your Franklin Electric Service Personnel
- Unit may r
equir
e r
eplacement. Contact your supplier
.
F24
INV
ALID DIP SWITCH
SETTING
- No DIP Switch set or mor
e than one (1) DIP Switch set for Motor size
- No DIP Switch set or mor
e than one (1) DIP Switch set for Pump size
- Invalid combination of DIP switches for drive type (SD or MD mode), Motor hp, and Pump hp.
- Check DIP switch settings
F25
MOISTURE SENSOR
FAUL
T
- Moistur
e Sensor has detected moistur
e or water
- Exter
nal device wir
ed to the WET SENSOR terminal has satisfied the
configur
ed fault condition
- Input is incorr
ectly configur
ed
- Check Moistur
e Sensor location for moistur
e or pr
esence of water
. Clean and dry ar
ea.
Contr
oller will r
estart when moistur
e or water is no longer detected.
- Ensur
e Moistur
e Sensor input is configur
ed corr
ectly
F26
AUX INPUT F
AUL
T
- Exter
nal device wir
ed to the AUX IN terminal has satisfied the configur
ed fault condition
- Input is incorr
ectly configur
ed
- Ensur
e the Auxiliary Input is configur
ed corr
ectly
F27
PRESSURE
TRANSDUCER ERROR
- Analog pr
essur
e transducer has failed
- Analog pr
essur
e transducer is incorr
ectly wir
ed
- Analog pr
essur
e transducer signal is outside of the expected range
- Analog pr
essur
e transducer is disconnected
- Analog pr
essur
e transducer is being used but DIP SW1 Position 5 is in the UP position
- Pr
essur
e switch is being used but SW1 Position 5 is in the DOWN position
- Check pr
essur
e transducer wiring connections
- Ensur
e DIP SW1 Position 5 is in the corr
ect position for the sensor type being used
(DOWN for pr
essur
e transducer
, UP for pr
essur
e switch)
- Replace pr
essur
e transducer
F28
REAL TIME CLOCK
FAUL
T
- Inter
nal r
eal time clock is not pr
ogrammed
- Real time clock battery on display boar
d is loose
- Real time clock battery is dead
- Ensur
e battery is pr
operly inserted. If corr
ected, r
econnect to contr
oller using mobile app to r
eset the inter
nal
clock time
- Replace battery
. If r
eplaced, r
econnect to the contr
oller using the mobile app to r
eset the inter
nal clock time
F41
DUPLEX AL
T[SENSOR
MISMA
TCH
- Contr
ollers using the built-in Duplex Alter
nator function ar
e configur
ed with
pr
essur
e sensor types that do not match
- Contr
ollers using the built-in Duplex Alter
nator function must have matching pr
essur
e sensor types. Both
contr
ollers must be configur
ed to use a traditional SubDrive pr
essur
e sensor or analog pr
essur
e transducer
.
- If both contr
ollers ar
e configur
ed with an analog pr
essur
e transducer
, the transducers must
both be PSI type or bar type.
F42
DUPLEX AL
TERNA
TOR
FIRMW
ARE MISMA
TCH
- Contr
ollers using the built-in Duplex Alter
nator function have firmwar
e
versions that ar
e not matched
- Firmwar
e version of one or both contr
ollers must be updated to a matching firmwar
e version
using the FE Connect mobile app.
F43
DUPLEX AL
TERNA
TOR
COMM F
AUL
T
- Impr
oper Duplex Alter
nator cable connection
- Duplex Alter
nator cable is damaged
- Check Duplex Alter
nator cable connections
- Replace Duplex Alter
nator cable
F44
DUPLEX AL
TERNA
TOR
UNEXPECTED COMM
- Duplex Alter
nator cable is installed but Duplex Alter
nator function is only is only configur
ed on
one contr
oller
- Contr
ollers ar
e incorr
ectly configur
ed
- Complete Duplex Alter
nator configuration on both contr
ollers
- Ensur
e both contr
ollers ar
e configur
ed pr
operly (one drive must be configur
ed as Pump 1,
the other drive must be configur
ed as Pump 2, and the Switching Interval must match)
F45
DUPLEX AL
TERNA
TOR
DEMAND F
AUL
T
- Both contr
ollers ar
e running and unable to satisy the Primary Setpoint pr
essur
e
- Inspect each system for pr
oper pump operation
DIAGNOSTIC F
AUL
T CODES
TROUBLESHOOTING
QUICK REFERENCE GUIDE
Power down, disconnect leads to the motor and power up the SubDrive:
- If the SubDrive does not give an “open phase” fault (F5), then ther
e is a pr
oblem with the SubDrive.
- Connect the SubDrive to a dry motor
. If the motor goes thr
ough DC test and gives “underload” fault (F1), the SubDrive is working pr
operly
.
Summary of Contents for 5870205003C
Page 1: ...Owner s Manual SubDrive15 20 30 50 MonoDrive MonoDriveXT Connect NEMA 3R ...
Page 45: ...NOTES ...
Page 46: ...SubDrive15 20 30 50 MonoDrive MonoDriveXT Connect NEMA 3R Manual del propietario ...
Page 90: ...NOTAS ...
Page 91: ...Manuel du propriétaire SubDrive15 20 30 50 MonoDrive MonoDriveXT Connect NEMA 3R ...
Page 135: ...REMARQUES ...