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Solving problems
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General problems
* Before you check connections between your equipment, make sure you
disconnect all your equipment from the power supply. When you have finished
checking and making connections, safely reconnect all the equipment to the power
supply (see page 42).
Problem
Possible cause
Suggested solution
The digital set-top
unit doesn’t seem to
be working, and there
are no lights on the
front panel.
The digital set-top unit
is not receiving power.
Make sure that the power lead is properly plugged
in and that the power supply is switched on.
Check that the power point has power (try plugging
in a lamp).
The digital set-top
unit doesn’t seem to
be working, and the
front-panel standby
light is
red
.
The digital set-top unit
is in standby.
Press
S
on the front panel, or
FOXTEL
on the
FOXTEL remote.
The digital set-top
unit doesn’t seem to
be working, and the
front-panel standby
light is
green
.
The digital set-top
unit is not correctly
connected to your
other equipment, or
your other equipment
is not correctly set up.
Check that all the connections are properly made.*
Check that your TV is plugged into the power
supply and that it is switched on.
If you are using video recorder loopthrough, check
that your video recorder is plugged into the power
supply and in the correct state (switched off or on)
for video recorder loopthrough to work (check
your video recorder’s User Guide).
Your TV is not switched
to show digital channels.
Try selecting the appropriate AV channel on your
TV.
The digital set-top
unit doesn’t seem to
be working, and the
front-panel standby
light is
orange
.
There is a problem with
the signal.
Check that the satellite/cable lead is correctly
connected to the digital set-top unit.*
Check that nothing is blocking the satellite dish (if
you have one), for example a tree or high building.
There may be a temporary problem with the
reception, caused, for example, by bad weather; try
again later. If the problem continues, contact your
FOXTEL provider.
Summary of Contents for X Digital
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