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Fortress Technologies S1, Manual

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Fortress Technologies S1 Manual Download Page 23

18

Phone Controls

Adding Contact Phone Numbers

You can specify up to 6 different phone numbers for the 

system to call if the alarm is triggered. The system will call 

each number a total of 3 times.

In the My Fortress mobile app, navigate to “Management 

-> Contacts.” From this screen, you can add, edit, and re-

move Contacts from your Contact List. The S1 GSM WiFi 

main panel will ignore calls and texts from any number 

that is not programmed as a Contact in this Contact List.

Summary of Contents for S1

Page 1: ...S1 GSM WiFi Security System Version 1 Jun 2018 ...

Page 2: ......

Page 3: ...ompts Arming Disarming and Triggering the Alarm First Time Setup Take Notes Test the Accessories Install the Equipment Download the Mobile App Connecting Activating a SIM Card Connecting to WiFi Mobile App Remote Notifications Change Optional Settings 1 1 1 1 2 2 3 4 7 8 9 10 11 11 12 12 13 14 15 16 16 Using the System 17 Phone Controls Adding Removing Contact Phone Numbers Controlling the System ...

Page 4: ...es Checking Placement of Sensors Performing a Factory Reset Space For Notes 31 32 33 41 43 43 47 51 52 52 52 53 53 54 55 Phone Controls continued Only Contacts Can Call Text the Main Panel Recording Your Custom Message Central Monitoring Contact ID Auto Arm Disarm Delays Entry Exit Delay Panel Settings Arm Disarm SMS Power Battery Notices Siren Time Ring Count Volume Settings Disconnecting from Wi...

Page 5: ......

Page 6: ...mail and push notifications With the SIM card the system can alert you via call and or text GSM SIM Card and WiFi You can connect your S1 main panel to any 2 4GHz WiFi signal that you have access to You can also use a GSM SIM card so the system can place calls over a cellular tower with no Internet required You can also use both and they will back each other up in case one connection is interrupte...

Page 7: ...asy as well Support Resources Check out www FortressSecurityStore com to find more helpful resources for your system including How To Videos User Manual digital copy Programming Instructions Frequently Asked Questions Customer Support If you have a question that isn t answered in our support resources online our Customer Support team is available seven days per week to assist you We can be reached...

Page 8: ...for your accessories The alarm is armed or disarmed through this main panel and you can also change settings in the main panel by using the mobile app or the buttons on the panel itself Don t worry the panel includes a built in backup battery that will last for 6 8 hours in the event of a power outage as well ...

Page 9: ...s metal sheets and other dense materials Line of sight is best for wireless communications but regular drywall should not block the signal We also have optional Fortress wireless signal repeaters available for sale These signal repeaters will re broadcast signals that they receive at a higher strength which can effectively increase the range of the system by another 200 to 400 feet Signals and Com...

Page 10: ... information about these configuration modes can be found in the Connecting to WiFi section of this manual Set Button The Set Button is used for a number of different functions including adding and removing sensors remote controls RFID key tags and more This manual will refer to the Set Button in later sections Power Button The Power Button will turn the power on and off for the panel when the pow...

Page 11: ...le make sure that it is firmly plugged into this port all the way Power In Micro USB The PowerIn port is where the included Micro USB power supply plugs into the main panel to provide electrical power from the wall socket The power supply works with 110V 220V AC input and out puts DC 5V 1A to the main panel When the power cable is plugged into a power source the panel will turn itself on and stay ...

Page 12: ... instructions for how to activate the SIM card service online Bind Code The Bind Code is a unique number for your S1 main panel that is used when connecting the panel to the free My Fortress mobile app You can scan the QR code when prompted in the app or type in the numeric Bind Code manually It is located on the bottom of the main panel as shown Main Panel Operation The S1 main panel has a Status...

Page 13: ...rmed in Away Armed mode Blue Light The system is armed in Home Armed mode Red Light Rapidly Flashing The alarm has been triggered and is currently alarming No Light The panel is powered off and will not work until it is turned on plugged in again In a number of other cases the light might be flashing in stead of solid or it might be a different color depending on what actions are being taken on th...

Page 14: ...System armed System Armed in Home Mode Home armed System Disarmed System disarmed Configuring WiFi in Smart Config Mode WiFi smart configuring Listening for Signals from Accessories Please trigger remote control sensor RFID Accessory Added Remote control sensor RFID added successfully Panel Turning Off Shutting down Also note that the main panel has a volume control so if the Voice Volume is set t...

Page 15: ... the Central Button again when the system is armed in Home Armed mode will disarm the system If the alarm has been triggered you can disarm the system by pressing and holding the Central Button for 10 seconds Once armed in Away Armed mode then you can press the Central Button again to arm the system in Home Armed mode When the system is disarmed you can press the Central Button once to arm the sys...

Page 16: ...otes Zone Numbers Test the Accessories Install the Equipment Download the Mobile App Change Optional Settings Take Notes Zone Numbers Each accessory has been programmed into a certain Zone Many of the accessories such as the door window contact sensors will have stickers with numbers on them These stickersshowwhichZonethesensorhasbeenprogrammed into by our technicians When the alarm is triggered t...

Page 17: ...r some steps to try You can also contact Fortress Customer Support for fur ther assistance see page 2 All Fortress equipment comes with a 3 year hardware warranty Install the Equipment Your system comes with adhesive tape and mounting hard ware for mounting each piece of the system Here are some recommendations that can help you decide how and where to install the equipment Mount on clean flat dry...

Page 18: ... Mobile App You can download the free mobile app for iOS or Android by opening the App Store and searching for My Fortress You can also scan this QR code Download the app http app fortresssecuritystore com My Fortress ...

Page 19: ...tart the billing whenever you re ready to begin using it Fortress SIM cards are for US customers only Please check our coverage map online to confirm whether you re within our coverage area before activating You can activate on our website here https www fortresssecuritystore com activate Once activated a phone number will be generated for your SIM card and emailed to you If you elect to use a thi...

Page 20: ...ailable on our website Smart Config AP Config Smart Config mode and AP Config mode will both involve setting the phone into a searching mode using the mobile app and then setting the panel into a searching mode at the same time You ll need to have your phone connected to your WiFi before you begin as well My Fortress Mobile App My Fortress User Manual Smart Config Press and hold the WiFi Button fo...

Page 21: ...onnected us ing WiFi and or a GSM SIM card to allow you to control the system remotely and to receive alerts when you re away from home Without a remote connection the system can still work as a local stand alone alarm The sirens will still make noise if the alarm is triggered which will scare away any potential intruders and alert anyone within hearing distance that an alarm has been triggered Be...

Page 22: ...ake full advantage of the versatility of your system Here s a preview of what s in this section You can also refer to the Table of Contents at the beginning of this user man ual Phone Controls Adding Removing Contact Phone Numbers Controlling the System Over the Phone Placing an Outbound Call From the System Only Contacts Can Call or Text the Main Panel Central Monitoring Contact ID Auto Arm Disar...

Page 23: ...is triggered The system will call each number a total of 3 times In the My Fortress mobile app navigate to Management Contacts From this screen you can add edit and re move Contacts from your Contact List The S1 GSM WiFi main panel will ignore calls and texts from any number that is not programmed as a Contact in this Contact List ...

Page 24: ... that Contact to select it and then change the appropriate fields Removing Contact Phone Numbers To delete a Contact tap and hold on that Contact and then confirm your choice when prompted with the pop up window Controlling the System Over the Phone If your phone number is programmed into the Contact List you can also place a call in to the system The system will answer your call after a certain n...

Page 25: ...ntercom Press Repeat the menu options Press Turn off the alarm and re arm the system When the system calls you Press Prevents the system from calling any other phone numbers This action does not disarm the system When you place a call to the system Enter your password when prompted then Only Contacts Can Call or Text the Main Panel Only people whose phone numbers have been added to the Contact Lis...

Page 26: ...age 1 Press and release the Power button The light on the panel will begin to flash blue 2 Press and release the Set button The panel will say Voice message recording 3 Speak your message clearly When finished either press and release the Power button to exit or allow the panel to time out on its own To delete your custom message 1 Press and release the Power button The light on the panel will beg...

Page 27: ...he technology that is used is called Contact ID or CID so any monitoring company which uses CID technology will be compatible with the S1 system In the My Fortress mobile app navigate to Management Contacts and then create a Contact with Type set to CID Then also navigate to Management Network Contact ID and enter your 4 digit Contact ID code ...

Page 28: ... and disarm itself Here are some pictures showing how you can add one or more entries to create your weekly schedule In the mobile app navigate to Man agement Panel Settings and then select Auto Arm Dis arm Tap on Auto Arm Disarm Tap on any empty slot Enter the settings as desired When done press the back arrow and then press Save to confirm ...

Page 29: ...ce at those times Disable If an event is set to Auto Arm then the system will arm itself in Away Armed mode at those times Auto Arm If an event is set to Auto Home then the system will arm itself in Home Armed mode at those times Auto Home If an event is set to Auto Disarm then the system will disarm itself at those times Auto Disarm To clear out the Auto Arm Disarm schedule entirely press Delete ...

Page 30: ...mobile app or the remote key fobs But if you arm the system by pressing the Central Button on the S1 main panel then you will be given some time to leave the building before the alarm is armed You can adjust that time from 0 to 180 seconds Entry Delay The Entry Delay is disabled on each sensor by default but youcanenabletheEntryDelayforeachsensorindividually ThiscanbedoneintheSensorsmenuoftheMyFor...

Page 31: ...n enabled can send you an SMS text message whenever the system is armed or disarmed remotely You would not receive a text message if you arm or disarm at the panel itself however Navigate to Management Panel Settings and select Arm Disarm SMS to change these settings You can tog gle each option on or off and then save your changes when you press the Back button in the top left corner Active SIM ca...

Page 32: ...on and when the batteries in the accessories and or the main panel are getting low Navigate to Management Panel Settings and select Power Battery Notices to change these settings You can toggle each option on or off and then save your chang es when you press the Back button in the top left corner Note for iOS the Save button is in the top right corner ...

Page 33: ...n in the app or pressing and hold ing the central button on the panel Siren Time The Siren Time setting will adjust how long the internal wired siren will sound for when the alarm is triggered GSM Ring If you have a SIM card installed and you place an inbound call to the SIM card s phone number this setting will de termine how many rings the S1 main panel will wait before answering PSTN Ring If yo...

Page 34: ...her sound effects except the alarm that come from the main panel Alarm Volume The Alarm Volume can be set to 0 off or 1 on in the S1 main panel This will control the built in siren inside the main panel itself Some wireless sirens have their own adjustable volumes Keytone The Keytone toggle option will control whether or not you hear a beep or a tone when pressing various button on the S1 main pan...

Page 35: ...ain but when you re prompted to enter your WiFi password on the My Fortress mobile app use a password that you know is incorrect The panel will attempt to connect and then it will time out and remain disconnected You can confirm that it is disconnected by attempting an action in the mobile app and seeing if you receive an error message in response ...

Page 36: ...ssories New systems have been pre programmed by our technicians so the accessories should already work with the main panel Accessories that you add later will need to be programmed with the main panel before they will work Programming Accessories to the Main Panel There are two ways to program an accessory to the S1 GSM WiFi system The first way is to use the main panel itself The second way is to...

Page 37: ...d the light begins to flash red At this point release the Set button 2 Press any button on the Remote Key Fob The panel will say Remote control added successfully 3 Press and release the Power button once to exit listen ing mode To program an accessory to the main panel set the panel into a listening mode and then trigger the accessory so that it will send a signal to the main panel to be saved in...

Page 38: ...es of sensors can be found on page 38 Triggering Accessories Programming a Wireless Sensor 1 Press and hold the Set button until the panel says Please trigger remote control and the light begins to flash red At this point release the Set button 2 Press and release the Set button once the panel will say Please trigger sensor and the light will flash green 3 Trigger the accessory The panel will say ...

Page 39: ...will be able to choose a Zone for your sensor before programming it Zones can hold multiple different accessories each with their own settings Accessories can also be moved between Zones as needed When the alarm is triggered the system will report the Zone number that was triggered as well as the name of the accessory that triggered the alarm For example Zone 01 Smoke Alarm Grouping your accessori...

Page 40: ... on Management on the app s home screen Select the sensor you would like to move Tap on Sensors then tap Sensors on the resulting page as well Tap on Zone Enter the Zone number you would like to move the sensor into Make sure to save when finished ...

Page 41: ...e next page Zone Change the Zone number where the sensor is located Siren Choose whether this sensor will cause the sirens to sound or not silent alarm Chime ideal for small businesses If Chime is enabled and the system is disarmed the panel will play a chime sound when this sensor is trig gered Delay If the delay is not set to zero then the system will wait before the alarm is triggered Entry Del...

Page 42: ... do nothing Disabled In Home ideal for motion detectors In this mode if the alarm is Away Armed then the sensor will trigger the alarm Entry Delay still ap plies If the system is Home Armed or Disarmed then the sensor will do nothing Emergency ideal for smoke alarms etc In this mode the sensor will trigger the alarm in any state even if the system is Disarmed Entry Delay still applies Disabled In ...

Page 43: ...n on the power switch to trigger it Smoke Alarm Press the Smoke Alarm s test button Water Level Sensor Move the float with your finger to trigger the sensor Glass Break Sensor Firmly tap on the plastic casing with your finger to trigger the sensor etc In most cases to trigger the sensor for programming you can do whatever is needed to mimic an alarm event and that will cause the sensor to be trigg...

Page 44: ...em then they can be programmed using the My Fortress mobile app Once your main panel is connected to wifi see page 15 Connecting to WiFi you can follow the steps below to program a sensor using the app Tap on Management on the app s home screen Select Sensors then select Sensors on the re sulting screen as well ...

Page 45: ...ode and press the QR code icon Scan the sensor s QR code For best results make sure you are in a well lit environment Name your sensor Tap Save For Android press the back arrow in the top left corner to generate the save option Your sensor is now programmed ...

Page 46: ... Passwords The RFID Keypad has two passwords which are separate from the passwords in your Main Panel Default Admin Password change settings 123456 Default User Password disarm system 1234 Note The User Password does not need to match the Main Panel s password for the Keypad to work correctly To change the Admin Password enter the following on the Keypad Current 6 Digit Admin Password 8 New 6 Digi...

Page 47: ...either the Lock icon for Away or the House icon for Home To send a Disarm command to the main panel 4 Digit User Password then the Disarm button or swipe an RFID Key Tag in front of the Keypad 1 Press and hold the Set button until the panel says Please trigger remote control and the light begins to flash red At this point release the Set button 2 To trigger the Keypad enter the Keypad s Current 6 ...

Page 48: ...mming a Wireless Siren to the Main Panel RFID Key Tags RFID Key Tags are ideal for sharing with house guests cleaning staff security personnel or anyone who needs temporary access to your system If someone has an RFID Key Tag they don t need access to the mobile app or the main panel in order to disarm the system If an RFID Key Tag is lost or stolen you can easily de program that Key Tag so that i...

Page 49: ... To finish programming the siren unplug it and or turn it off for at least 10 seconds Your siren is now programmed You can plug in the siren anywhere within range of the main panel and test it when you re ready by triggering the alarm to confirm the siren will sound Setting Wireless Sirens into Programming Mode Each of the wireless sirens compatible with the S1 GSM WiFi system can be set into prog...

Page 50: ...ess the black programming button on the side Indoor Outdoor Strobe Siren Press and hold the black pro graming button on the back just below the power switch Solar Siren Press and hold the volume but ton There are 2 indentations in the white plastic on the back for a finger thumb The Volume Button is the upper one of these spots ...

Page 51: ...2 short beeps after a pause In that case start over with unplugging it and plugging it in again When you plug it in on the third time and leave it plugged in you ll hear a different series of beeps with a higher tone This lets you know it was successful Especially for the black siren we highly recommend check ing out the helpful programming videos available on our web site https www fortresssecuri...

Page 52: ...amming a Wireless Siren to the Main Panel Any outlets that came with your new system originally are pre programmed by our technicians You can plug them in and start using them right away If you add additional out lets later you can program them using the My Fortress mobile app by following these steps First plug in the Smart Outlet into a wall outlet for pow er Initially you ll see a red light to ...

Page 53: ... created to give it a name For iPhones tap the Save button in the top right corner For An droids tap the back arrow in the top left corner to generate the save option Once you have saved the panel will verbally announce Out let added successfully Select Management from the home screen of the app Tap on Outlets Tap the button to create a new Outlet ...

Page 54: ...F toggle to turn the new Outlet off The panel will verbally announce Off Next press and hold the button on the Smart Outlet The red light will turn off In the mobile app tap the ON OFF toggle to turn the new Outlet on The light on the Smart Outlet will flash and the panel will announce On ...

Page 55: ...rn blue when it is on and red when it is off De Programming a Smart Outlet You can de program a Smart Outlet by following these steps 1 Plug in the Smart Outlet to power 2 Press and hold the button on the Smart Outlet The red light will turn off 3 Press and hold the button on the Smart Outlet again for about 10 seconds The red light will flash faster and faster and then you ll see a solid blue lig...

Page 56: ...ttps www fortresssecuritystore com DC Input DC 5V Standby Current 25mA Alarm Current 500mA RF Frequency 433MHz WiFi capability 802 11a b g n 2 4GHz ONLY No support for 5GHz WiFI signals 3G GSM Frequencies 850 1900MHz UTMS 850 900 1800 1900MHz GSM PSTN Land Line US EU CN Standard Internal Backup Battery 800MA 3 7V Li polymer Built In Siren Volume 110 dB Accessory Compatibility PT2262 Oscillation re...

Page 57: ...e light on the panel turns off 3 Wait for 30 60 seconds 4 Press and hold the Power button until the light turns on 5 Plug in the power cable In some cases if the main panel s internal battery was not fully charged you may need to let the panel charge for 1 2 hours after the power cycle then test the system again https www fortresssecuritystore com faq https www fortresssecuritystore com contacts s...

Page 58: ...oor sensors and magnets should be no farther apart than 1 2 when the door or window is closed Motion detectors should not be placed where they can detect motion from outdoors Smoke alarms should be placed on or near the ceiling Gas leak detectors should be placed on or near the floor The batteries in the wireless accessories will typically last 8 12 months depending on usage We recommend regular l...

Page 59: ...ver bally announces System restored successfully Your system has now been reset Performing a factory reset will delete all programming This includes all contact numbers entry delays and sen sors For this reason we recommend contacting Customer Support before performing a factory reset All program ming will be cleared and all settings will be reverted to the defaults Our Customer Support team can b...

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Page 63: ...www FortressSecurityStore com Contact Us ...

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