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Ford FORD AUDIO, Manual

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Ford FORD AUDIO Manual Download Page 62

61

FORD AUDIO

Problem

Probable cause

Possible solution

Some SMS messages or parts of them 
are not read or are not read correctly 
by the 

Ford Audio

hands/free system

The 

Ford Audio

SMS message reader 

displays the sender’s phone number 
rather than the name

Sometimes it is not possible to call 
the sender of the SMS message received

Some “special” characters in the SMS
message received, cannot be 
interpreted by 

Ford Audio

Probably, in the mobile phone pairing
phase, you decided not to download
the phonebook, or if your mobile
phone only supports the management
of individual contacts, you decided to
download only some contacts

Some SMS messages, for example
those sent by a network operator,
do not have the sender’s number
associated with them, therefore the
option CALL cannot be used.

–

To download the phonebook for your 
mobile phone, refer to the appropriate
item on the settings menu 

SETTINGS FUNCTIONS, PAIRING

A MOBILE PHONE and MANAGING
USER DATA paragraphs.

–

603.95.321_Ford AUDIO_KA_GB_1ed  3/28/11  9:49 AM  Page 61

Summary of Contents for FORD AUDIO

Page 1: ... interest of development the right is reserved to change specifications design or equipment at any time without notice and without incurring any obligations This publication or part thereof may not be reproduced nor translated without our approval Errors and omissions excepted Ford Motor Company 2011 All rights reserved 603 95 321 GB Feel the difference COP FORD AUDIO KA GB qxd 3 28 11 11 34 AM Pa...

Page 2: ...E Ford Audio 14 Controls steering wheel 14 Voice commands 15 Display 17 Audio 17 Ford Audio function menu 18 HANDS FREE KIT FUNCTIONS 19 Making a phone call 19 Incoming calls 23 Managing phone calls 23 Conference call function 24 SMS MESSAGE READER FUNCTIONS 24 Reading the last message received 25 Inbox 25 Managing SMS messages 26 Deleting all messages 26 Signal settings 26 MEDIA PLAYER FUNCTIONS ...

Page 3: ...41 Exit the settings menu 41 Ford Audio SUPPORTED MOBILE PHONES 41 Mobile phones with Bluetooth wireless technology 41 Mobile phones with phonebook management function 42 Mobile phones with single contacts management function 42 SUPPORTED USB MEMORY DEVICES 42 USB storage devices 42 Audio file management using iPod devices 42 Supported digital audio files 43 Supported playlist formats 44 VOICE COM...

Page 4: ...reedom and comfort during the drive in full compliance with the requirements of the law Bluetooth wireless technology enables wireless connection between your mobile phone and the hands free kit installed on your car To use the hands free kit you need a Bluetooth wireless technology enabled mobile phone This hands free kit gives you the possibility of interacting vocally with your mobile phone whi...

Page 5: ...onouncing the phone number to answer a call and also to answer another incoming phone call To interact with Ford Audio you can use either buttons on the steering wheel and voice commands With voice recognition you can perform system function by speaking voice commands also identified as keywords When the system recognizes a keyword it will respond with the appropriate action Voice recognition is a...

Page 6: ...hile engaged in a phone conversation you can receive notification of another incoming phone call answer the other incoming phone call and switch between two ongoing phone conversations Call waiting is only supported by a subset of compatible mobile phones Refuse a call you can refuse an incoming call by pressing the key ß MAIN After you place your mobile phone in the car environment and create a p...

Page 7: ...n display of a new SMS message on your mobile phone with Bluetooth the number name of the sender is displayed and Ford Audio will also ask whether to read the message to you Manage the inbox on your mobile phone connected to Ford Audio Re read previously received and saved SMS messages Make a voice call to the sender of the received SMS message by means of the steering wheel controls or voice comm...

Page 8: ...lbum artist or genre Using the playback functions whilst playing tracks you can use other functions such as Play Stop Next Previous Shuffle and Track loop Note Media Player does not support DRM Digital Rights Management protected audio files Unsupported audio files on the USB device will be ignored see Compatible digital audio files To use the Media Player you have to simply connect directly or by...

Page 9: ... the wheel Prolonged Views of Screen do not access any function requiring a prolonged view of the screen while you are driving Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention Even occasional short scans to the screen may be hazardous if your attention has been diverted away from your driving task at a critical time Volume Sett...

Page 10: ...9 FORD AUDIO DISPLAY AND BUTTONS ON THE STEERING WHEEL fig 1 CD ON OFF MENU 1 2 3 FM AM 4 5 6 MUTE V V AUD AS PHONEBOOK KA1002g USB Port 603 95 321_Ford AUDIO_KA_GB_1ed 3 28 11 9 49 AM Page 9 ...

Page 11: ... previous menu option Exit current menu option without storing settings Turn the microphone on off during a phone conversation Mute the ring tone of an incoming call Media player Pause on off Activate voice recognition Interrupt voice announcement to provide a new voice command Adjust the volume of Ford Audio functions hands free kit SMS message reader Media Player voice announcements Scroll Ford ...

Page 12: ...TTINGS FUNCTIONS PAIRING A MOBILE PHONE chapter IMPORTANT NOTES The phonebook copied to Ford Audio can only be used when the corresponding mobile phone is paired Entries stored in SIM card or mobile phone memory can be transferred to Ford Audio with different procedures according to your mobile phone model TRY OUT THE VOICE COMMANDS At each stage of your dialogue with the system you can always use...

Page 13: ... end the display will show as confirmation message the ID of the paired mobile phone It is essential to wait until you see this confirmation message on the display Pressing ß MAIN or ESC before the message is displayed may cancel the pairing process If the pairing process fails an error message will be displayed in this event repeat the pairing procedure At first pairing Ford Audio will say Welcom...

Page 14: ... say Forward or Backward to see the other phone numbers for this person To call the displayed phone number pronounce Call You can also scroll the phone number list manually by pressing the buttons on the steering wheel N or O until you find the required number Now press ß MAIN or SRC OK to start the call To end the phone call press ß MAIN for longer than 1 second If you encounter difficulties with...

Page 15: ...uilding the library may require a few minutes if your USB device contains several files iPod player see paragraph Managing audio files from iPod devices You can also decide whether to play audio files automatically when connecting the USB device or to play them upon your command For further details on Media Player refer to the MULTIMEDIA PLAYER FUNCTIONS section If you encounter difficulties with ...

Page 16: ...announcement press ESC or press and pronounce Cancel A voice interaction is a two way communication spoken exchange between system and user To initiate a voice interaction press and issue a command To interrupt am interaction and start a new one press in and issue a command To stop an ongoing interaction press ESC You will hear a tone indicating when voice recognition is deactivated VOICE COMMANDS...

Page 17: ...s the system will prompt you to pronounce a voice command If you do not respond then voice recognition shuts off It is the same case with not responding to a question during a voice interaction You will hear a tone indicating when voice recognition is deactivated When the system fails to recognize your voice command it will give you another opportunity to re pronounce the voice command If you are ...

Page 18: ...pose the current audio program is muted for the time needed You can always adjust the audio volume either through the radio or the steering wheel controls The radio display will show dedicated messages to inform you that the audio system is being used by Ford Audio DISPLAY The different Ford Audio Main Menu are displayed on the instrument panel multifunctional display see fig 1 The display shows t...

Page 19: ...aracters in a display message is too long for the allowable number of display characters the text in the display message will be cut to fit the display size To select the option shown on the display press SRC OK or ß MAIN To quit the selected option or to exit a submenu press ESC Ford Audio FUNCTION MENU Ford Audio Main Menu displays options within a structured list Each option item in the menu ca...

Page 20: ...contact in your phonebook It is a requirement that you create a pairing relationship and download your mobile phone phonebook to the hands free phone system to use this dialling feature HANDS FREE KIT FUNCTIONS Ford Audio lets you make and receive phone calls on your Bluetooth wireless technology enabled mobile phone using voice commands keywords or steering wheel buttons You can use voice command...

Page 21: ... is recognized the system will display the recognized contact s information John in the example on the display screen If John has just one phone number the system will ask if you would like to call John To start the call say Yes otherwise say No If John has several phone numbers the system will ask which phone number you would like to call e g Call John at Work or at Home Answer with the type of r...

Page 22: ... a digit group is created The system will repeat the recognized digits If the spoken digits are correct you can continue pronouncing the phone number If the spoken digits are incorrect you can delete the digit group by pronouncing Delete The system will delete the last group of numbers and display the partially dialled phone number Then you can re pronounce the digit group and also the remaining p...

Page 23: ...o five missed calls To dial a phone number using manual interaction proceed as follows Press ß MAIN to open the Main Menu Select LAST CALLS and then press SRC OK of ß MAIN The system will present a list of phone numbers Use N or O select the required phone number Then press SRC OK or ß MAIN to start the call To end the phone call press ß MAIN for longer than 1 second Or using voice interaction To ...

Page 24: ...bile phone customized ring tones MANAGING PHONE CALLS Transferring a phone conversation from your mobile phone to the hands free phone system If you enter the car during a phone conversation from your mobile phone and you want to continue the conversation using the car hands free phone system you can transfer the phone conversation to it Proceed as follows Get into he car and turn the ignition key...

Page 25: ... if you want to read it depending on the notification options set For information on the notification options refer to the paragraph Notification settings If you want Ford Audio to read the received SMS message with manual interaction press SRC OK or ß MAIN The SMS message will be read taking into account any abbreviations and emoticons within the text If you do not want to read the SMS message pr...

Page 26: ...en read yet Messages in the inbox can be deleted individually or collectively see MANAGING SMS MESSAGES paragraph If you want to read a specific message stored with manual interaction open the Main Menu of Ford Audio and select the MESS READER option and then press SRC OK or ß MAIN Select INBOX and then press SRC OK or ß MAIN Scroll through the saved messages until you reach the one you want the s...

Page 27: ...hone number directly delete it In order to do this using manual interaction activate the Main Menu of Ford Audio while the message is being read and then use the SRC OK or ß MAIN buttons to select the required function Or using voice interaction Press and say Read or Call or Delete the system will select the chosen option SIGNAL SETTINGS You can set notification modes for the Ford Audio SMS messag...

Page 28: ...paragraph regarding iPods in order to make sure that your USB device is compatible with Ford Audio HOW TO CONNECT THE USB DEVICE TO Ford Audio To connect your USB device to Ford Audio proceed as follows Copy the tracks onto your USB device USB devices without USB wire just connect the USB device directly or by an extension lead to the USB port on the car see fig 1 USB devices with USB wire use the...

Page 29: ... If your USB device has files containing tracks saved on it it will be visible in the menu FOLDERS function not available for iPods To select tracks through manual interaction proceed as follows Launch the Main Menu and select MEDIA PLAYER then press SRC OK or ß MAIN Select USB OPTIONS and then press SRC OK or ß MAIN Select the FOLDERS option and then press SRC OK or ß MAIN Scroll folders To play ...

Page 30: ...hen press SRC OK or ß MAIN Note If your USB device contains many audio files the ARTISTS menu can be subdivided into alphabetical sub menus Alphabetical sub menu can display just the first letter of the tracks it contains e g A F or it can display the first two letters e g Aa Ar Selection by genre To select the tracks of a particular genre using manual interaction proceed as follows Launch the Mai...

Page 31: ...one track select the track title and press SRC OK or ß MAIN Note If your USB device contains many audio files the ALBUM menu can be subdivided into alphabetical sub menus Alphabetical sub menu can display just the first letter of the tracks it contains e g A F or it can display the first two letters e g Aa Ar Selection by playlist Playlists stored in your USB device can be displayed with the PLAYL...

Page 32: ...s and finally Play anything For further details on digital audio files playback refer to the DIGITAL AUDIO SELECTION section If the AUTOPLAY function is on connect your USB device to Ford Audio and track playback will start automatically SETTINGS FUNCTIONS MEDIA PLAYER You can also select the required audio file and then press SRC OK or ß MAIN to start playing it Now playing track data With the NO...

Page 33: ...If it is given within the first 3 seconds the previous track will be played Changing audio source To change the current sound source Radio CD Media Player press SRC OK or buttons FM AM CD on sound system front panel PRACTICAL TIPS FOR USING THE MEDIA PLAYER Scrolling To optimize scrolling of the FOLDERS menu organize folders on your USB device before connecting it to Ford Audio To facilitate and t...

Page 34: ...st for Ford Audio using Microsoft Windows Media Player proceed as follows Copy all the songs that you want to put in the playlist in a new folder or in your USB storage device Open Microsoft Windows Media Player From the menu choose File Open Scroll down the content of the USB device connected to your computer and select the audio file that you want to put in the playlist Click on Open Move to Fil...

Page 35: ... using manual interaction proceed as follows Activate the Main Menu select MEDIA PLAYER SET USB SHUFFLE and then press SRC OK or ß MAIN To activate the Shuffle function select SHUFFLE ON and press SRC OK or ß MAIN To deactivate the function select SHUFFLE OFF and press SRC OK or ß MAIN Or using voice interaction Press and say Shuffle on or Shuffle off Track loop When the Track loop is activated a ...

Page 36: ... to operate the phone IMPORTANT The mobile phone pairing PIN number is a special PIN generated randomly at each new pairing and used just for this operation I is not required to store or to keep it in mind loosing it will not impair the hands free phone system operation The pairing procedure will only need to be performed once for your mobile phone After this procedure Ford Audio will automaticall...

Page 37: ...system asks if you would like to copy your paired phone phonebook Copying the phonebook is recommended To start copying the phonebook press SRC OK or ß MAIN Otherwise press ESC You can download your phonebook at a later time using the menu option SETTINGS USER DATA PHONEBOOK For certain mobile phones the phonebook is not copied automatically in this case you must transfer the contacts using your m...

Page 38: ... transfer the contacts using your mobile phone keypad see the Adding contacts paragraph Tips To improve both the voice recognition of your phonebook entries and Ford Audio pronunciation accuracy when repeating the entries please try to enter contact entries and memorize them using the following criteria Avoid abbreviations Write foreign names according to the way in which they are pronounced accor...

Page 39: ...e refer to your mobile phone owner s manual If you download a phonebook with a contacts list including more than 1000 contacts the system may operate slower than expected and voice recognition of the names in your phonebook may degrade If the pairing relationship is accidentally deleted the pairing procedure shall be repeated MANAGING USER DATA You can make adjustments to the user data used by the...

Page 40: ...ack and then pronounce Delete users The system will ask Delete all paired users To confirm pronounce Yes Note Always remember that if a mobile phone is paired with the system while another phone is connected yet connection with the current phone is interrupted to establish the connection with the new phone It is not possible to delete a pairing unless it is the only one Deleting all paired users w...

Page 41: ...ne system using manual interaction proceed as follows Select ADD CONTACTS and then press SRC OK or ß MAIN Or using voice interaction Press pronounce Settings and then after the message supplied by the system pronounce Add Contacts Then follow the instructions in your mobile phone manual on transferring contacts from the phone to another device Reset user data To reset all user data and phonebooks ...

Page 42: ...LE PHONES Ford Audio supports your personal devices via Bluetooth wireless technology and USB For the list of mobile phones and functions supported please consult Ford Dealership MOBILE PHONES WITH Bluetooth WIRELESS TECHNOLOGY Ford Audio supports most of the mobile phones supporting Bluetooth 2 0 and HandsFree 1 5 profile refer to Bluetooth wireless connection specifications given on your mobile ...

Page 43: ...st of the USB memory devices 1 0 1 1 or 2 0 configured as hard disk mass storage device Note It is advisable not to use USB devices equipped with the password function If the USB device is equipped with this function always ensure that the function is disabled The Media Player supports just one media library When connecting a new USB device Ford Audio will build a new library replacing the existin...

Page 44: ...MA1 352 It supports WMA Voice audio formats MPEG 1 Layer 3 files sampling frequencies 32 kHz 44 1 kHz and 48 kHz and MPEG 2 layer 3 16 kHz 22 05 kHz and 24 kHz The following bitrates are supported 16 kbps 32 kbps 64 kbps 96 kbps 128 kbps and 192 kbps It also supports the extension Fraunhofer MP2 5 sampling frequencies 8 kHz 11 025 kHz and 12 kHz Audio in digital format without data compression MPE...

Page 45: ...crosoft and Windows are registered trademarks of Microsoft Corporation Sony is a registered trademark of Sony Corporation Ericsson is a registered trademark of Telefonaktiebolaget LM Ericsson Motorola is is registered trademark of Motorola Inc Nokia is a brand registered by Nokia Corporation Siemens is a registered trademark of Siemens AG Orange is a registered trademark of Orange Personal Communi...

Page 46: ...the main voice command and synonyms that may be used ALWAYS AVAILABLE VOICE COMMANDS Help Activates the Help function which provide a list of voice commands available for the current level Cancel Cancels voice interactions and deactivates the voice recognition system Repeat Repeats the last spoken utterance 603 95 321_Ford AUDIO_KA_GB_1ed 3 28 11 9 49 AM Page 45 ...

Page 47: ... HANDS FREE PHONE KIT VOICE COMMANDS One Equivalent to pressing Pound Calls the number dialled using voice controls Call Dial Two Deletes the last group of digits Delete Back Delete Back The system repeats the number your pronounced and which was recognised by the hands free system Repeat Deletes all groups of digits and allows to insert a new number Start over Three Four Five Six Seven Eight Nine...

Page 48: ...n Cell on at Mobile on at Cellular on at Cell Calls the selected name at Work Office at Work at Office Telephone Phone Activates phone function and provides voice instructions for using the hands free system Callback Dials the phone number of the last caller Dials the last called phone number Dial phone number of last caller Opens the last calls list Redial Callback Dials the phone number of the l...

Page 49: ...t Read text Read SMS texts Message reader Messages SMS reader SMS Read Read again Call Dial Delete Delete message Reader off Switch reader off Deactivate reader Next Forward The one after Visual and acoustic signal Visual and audible Acoustic Visual plus acoustic Previous Back Backwards The one before Visual signal only Visual Visual only Reads the selected message in the inbox Calls the number of...

Page 50: ...ying digital audio files Previous Previous track Previous song The one before Goes to the previous track Shuffle on Random order on Turns the shuffle function on Shuffle off Random order off Turns the shuffle function off Next Next track Next song The one after Forward Next track TABLE OF MEDIA PLAYER VOICE COMMANDS continued 603 95 321_Ford AUDIO_KA_GB_1ed 3 28 11 9 49 AM Page 49 ...

Page 51: ...function on Loop off Loop track off Cycle off Turns the loop function off Autoplay on Autoplay media on Autoplay music on Autoplay Automatically starts audio playback when a USB device is plugged in Autoplay off Autoplay media on Autoplay music on Autoplay Stops automatically playing the audio track when the USB device is plugged in 603 95 321_Ford AUDIO_KA_GB_1ed 3 28 11 9 49 AM Page 50 ...

Page 52: ...ons Opens the Media Player ALBUMS menu Playlists Playlist Browse playlists Opens the Media Player PLAYLISTS menu Artists Artist Browse artists Opens the Media Player ARTISTS menu Folders Folder Browse folders Opens the Media Player FOLDERS menu Genres Genre Browse genres Type of music Styles Music styles Types Music types Opens the Media Player GENRES menu 603 95 321_Ford AUDIO_KA_GB_1ed 3 28 11 9...

Page 53: ...lt settings Delete phonebook Deletes current phonebook Download phone book Downloads phonebook from connected mobile phone to hands free system Note Function available on phones with phonebook management only Pairing Pair Activates new mobile phone pairing procedure If your phone is provided with a function for automatically sending the phonebook via Bluetooth technology the entire phonebook will ...

Page 54: ...phone to the system SETTING FUNCTIONS MANAGING USER DATA AND PHONEBOOK For mobile phones with phonebook management function When the system asked The data from the phonebook will now be copied onto the system Continue you replied No You did not download the phonebook using the SETTINGS menu The downloaded phonebook has been deleted For mobile phones with single contacts management function When th...

Page 55: ...le phone to the system SETTING FUNCTIONS MANAGING USER DATA AND PHONEBOOK For mobile phones with phonebook management function You answered Yes to The data from the phonebook will now be copied onto the system Continue but the downloaded phonebook does not include any valid contacts You have used the option PHONEBOOK in the SETTINGS menu but the mobile phone phonebook does not include any valid co...

Page 56: ...k that the PIN number is correct and try to enter it again Reset the mobile phone by turning it off and on and then retry the pairing procedure SETTING FUNCTIONS PAIRING YOUR MOBILE PHONE The paired mobile phone is turned off The paired mobile phone is not within range of the system the mobile phone should be located within approximately 10 m of the system The Bluetooth technology connection has b...

Page 57: ... site Delete users using the settings Or manually download the phonebook see SETTINGS FUNCTIONS paragraph Stop your car and attempt to perform the function again manually or continue driving and perform the function using the voice recognition system The user has not entered the PIN code provided by the system into their mobile phone within three minutes The caller is not recognized as a name stor...

Page 58: ...crophone for example if you are sitting in the back seat the system may not hear your voice command If you don t wait for the tone after pressing the system will get only a portion of the keyword and will misrecognize it If you don t press before pronouncing a voice command the system will not activate voice recognition and therefore recognize your voice commands If you don t press ß MAIN to enter...

Page 59: ... pair the phone again select DELETE USERS and then re pair the phone SETTING FUNCTIONS MANAGING USER DATA AND PHONEBOOK SETTING FUNCTIONS PAIRING YOUR MOBILE PHONE When you call a name in the mobile phonebook using voice recognition say the name without using prefixes suffixes or middle initials If you have two entries with similar first and or last name in your phonebook modify one of the entries...

Page 60: ...rnational prefix e g 39 Italy 44 UK 33 France etc For the list of mobile phones and functions supported please consult Ford Dealership Replace with 00 e g 39 is 0039 On certain mobile phones when downloading names and phone numbers to the hands free system the sign is omitted 603 95 321_Ford AUDIO_KA_GB_1ed 3 28 11 9 49 AM Page 59 ...

Page 61: ...ACOUST or VIS SIGNAL SMS MESSAGE READER FUNCTIONS SIGNAL SETTINGS SMS text messages stored by Ford Audio can be deleted SMS MESSAGE READER FUNCTIONS MANAGING SMS MESSAGES and DELETING ALL SMS MESSAGES PARAGRAPHS Not all mobile phones support the transfer of SMS messages to Ford Audio Not all mobile phones support the correct transfer to Ford Audio of the name of the network operator which sent the...

Page 62: ... by Ford Audio Probably in the mobile phone pairing phase you decided not to download the phonebook or if your mobile phone only supports the management of individual contacts you decided to download only some contacts Some SMS messages for example those sent by a network operator do not have the sender s number associated with them therefore the option CALL cannot be used To download the phoneboo...

Page 63: ...o Ford Audio Remove the USB device from the USB port in the vehicle and reinsert it The media library will be recreated Wait for library building If the time required to build the library is excessive you can intervene by reducing the number of audio files stored on your USB device Disable on the USB device such function No digital audio file stored on the USB memory device If power supply is inte...

Page 64: ...t using your multimedia file management software If the digital audio is damaged delete it from your USB device Press SRC OK or the dedicated buttons FM AM CD on the sound system panel to change the active audio source With the key at MAR insert and remove the USB device from the USB on the car To avoid displaying of MEDIAPLAYER indication in absence of USB device always remove the USB device when...

Page 65: ...Media Player Probably your playlist contains files protected by DRM which are not played or it contains invalid multimedia file references Your collection of musical tracks contains files protected by DRM which are skipped during play Your music track collection may exceed the maximum number of audio files that can be imported into the library the maximum number can vary from 12 000 to 16 000 file...

Page 66: ...puter in the Start menu right click on the USB storage device select Properties select Tools click on Check now in the Error checking field select the option Automatically fix file system errors and then click on Start To avoid this problem in the future remove the USB device using the Safely remove hardware option You removed the USB memory device from the PC before it was ready 603 95 321_Ford A...

Page 67: ...h the deactivation press the controls activation button on the steering wheel when requested by the system say DEACTIVATE CONTINUOUS PLAY in a clear tone wait for voice confirmation by the system which will say CONTINUOUS PLAY DEACTIVATED Remember that your iPod must have some charge or wait a few minutes until the system recharges it The repetition function for each individual track may have inad...

Page 68: ...NOTES 603 95 321_Ford AUDIO_KA_GB_1ed 3 28 11 9 49 AM Page 67 ...

Page 69: ...Ford Print n 603 95 321 04 2011 1 edition 603 95 321_Ford AUDIO_KA_GB_1ed 3 28 11 9 49 AM Page 68 ...

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