Phone issues
Issue
Possible
cause(s)
Possible solution(s)
SYNC is not able
to download my
phonebook.
•
This is a
phone-dependent
feature, OR
•
Possible phone
malfunction.
•
Go to the website to review
your phone’s compatibility.
•
Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•
Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
•
Use the SYNCmyphone
feature available on the website.
The system says
Phonebook
Downloaded but
my phonebook in
SYNC is empty or
is missing
contacts.
Limitations on
your phone’s
capability.
•
Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
•
If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
•
Remove any pictures or
special ring tones associated
with the missing contact.
514
MyFord Touch® (If Equipped)
2015 Expedition
(exd)
Owners Guide gf, 1st Printing, July 2014
USA
(fus)
Summary of Contents for 2015 EXPEDITION
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