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7. Troubleshooting
If any of the following problems occur while operating your MFR-4000, proceed as indicated below to
see if the problem can be corrected before assuming a unit malfunction has occurred.
IMPORTANT
If the problem cannot be corrected by performing the procedures below, turn the unit off and then on
again. If doing so still does not correct the problem, contact your dealer.
Problem
Check
Remedy
No image output.
Are there signal inputs to the video
input connectors?
Input video signals to the video
input connectors.
Are cables properly connected for
the signal inputs?
Properly connect cables.
Are I/O cards installed into correct
slots?
Re-install the I/O cards into their
correct slots.
Are the crosspoints set properly?
Set crosspoints properly.
Unable to control using the
remote control panel.
Is the LAN cable properly
connected?
Properly connect the LAN cable.
Does the RU Info page in the
Web-based Control indicate NG?
Check the item/s that is indicated
as NG. However, if the Voltage is
indicated as NG, contact your
FOR-A agent. See the
Web-based Control Operation
Manual for details.
The secondary CPU is
active.
Are both MFR-LAN (CPU1) and
MFR-LAN (CPU2) properly
connected to the network?
(Check the cable and Ethernet
hub connections.)
Ensure both MFR-LAN (CPU1)
and MFR-LAN (CPU2) are
connected properly to the
network.
If network connections are
properly made, turn the MFR-4000
power OFF then ON again.
Consult your FOR-A agent if the
secondary CPU is still active
after restarting
