www.fmiproducts.com
112108-01F
33
PARTS AND ACCESSORIES
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burner will have delayed ignition
• fireplace will not produce specified heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If so,
contact your local gas supplier.
TECHNICAL SERVICE
You may have further questions about installation,
operation, or troubleshooting. If so, contact FMI
PRODUCTS, LLC’s Technical Service Department
at 1-866-328-4537. When calling, please have your
model and serial numbers ready.
You can also visit our Technical Services web
site at
www.fmiproducts.com.
REPLACEMENT PARTS
Note:
Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s)
call FMI PRODUCTS, LLC’s Technical Service
Department at 1-866-328-4537 for referral
information.
When calling, have ready
• your name
• your address
• model and serial numbers of your fireplace
• how fireplace was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the
factory.
MANUAL GAS CONTROL VALVE
Natural - 14389
Propane/LP - 14390
Natural, Hi Altitude - 117370-01
Contact a qualified technician if replacement is
required.
ELECTRONIC GAS VALVE
Natural - 14428
Propane/LP - 14429
Contact a qualified technician if replacement is
required.
PILOT ASSEMBLY
Natural - 108084-02
Propane/LP - 108084-03
Natural, Hi Altitude - 108084-05
Contact a qualified technician if replacement is
required.
IGNITOR ASSEMBLY
Natural - 14385
If in need of replacing, have a qualified techni
-
cian replace it.
ORIFICE
Natural - 23103
Propane/LP - 23104
RECEIVER AND HAND-HELD ON/
OFF REMOTE CONTROL KIT - MRC
For millivolt models.
Allows the fireplace to be
turned on and off by using a hand-held remote
control.
ON
OFF