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1.5 Guarantee
The appliance is covered by a contractual warranty for any manufacturing defect. Refer to the General
terms and conditions of sales for the duration of the warranty.
Our liability as a manufacturer cannot be committed when incorrect use of a device has occurred, where
there is a defect or of an insufficiency in the maintenance of that device, or an incorrect installation of the
device. Only defects in manufacture or raw materials are concerned.
It is your responsibility to make sure that it is carried out by a qualified professional. In particular, we cannot
be held liable for material damage, intangible damage or personal accidents
resulting from an installation that is not compliant:
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with legal and regulatory provisions or those imposed by local authorities,
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with national, even local and specific provisions governing the installation,
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with our installation manuals and instructions, in particular the regular maintenance of the appliances,
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with standard industry practices.
Our warranty is limited to the exchange or repair of only those parts recognised as defective by our
technical services, excluding labour, travel and transport costs.
Our warranty does not cover the replacement or repair of parts due to normal wear and tear, misuse,
unqualified third party intervention, lack of or inadequate monitoring or maintenance, non-compliant power
supply and the use of inappropriate or poor quality fuel.
Sub-assemblies, such as motors, pumps, electric valves, etc., are only guaranteed if they have never been
dismantled.
Any replacement which takes place during the guarantee period, even if it necessitates the immobilisation
of the equipment, cannot in any circumstances extend the duration of the guarantee. No damages or
interest can be claimed for direct or indirect prejudice.
The devices must only be equipped with the original smoke system and air intake.
In case of use of accessories other than those proposed by our company, check that they are indeed
compatible with the devices.