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PROBLEMS
SOLUTIONS
Smell of gas
Close the external gas valve and the electrical supply then warn the
maintenance technician.
The burner is on safety
position
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Reset the burner from the control board
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If the problem persists, contact the after-sales technician.
9– USER RECOMMENDATIONS
9-1 Safety rules
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It is forbidden to obstruct and/or reduce the ventilation opening of the room where the heater is installed.
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Never obstruct the fumes evacuation or the air combustion inlet.
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Never make any modifications to the adjustments which have been carried out by the qualified person.
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Never spray any water onto the gas heater , or never touch the heater with wet part of the body or/and
naked feet.
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Never touch the hot parts of the heater, and/or parts in movement.
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Do not put or hang anything on the heater.
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Any intervention on the heater is forbidden before cutting-off the main power supply and gas supply
connection.
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Do not modify the type of gas used, the heater settings, the safety systems or controls because it can be
dangerous.
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Warn the after-sales technician when there is a change of gas, of gas pressure or a modification of the
power supply voltage. In case of long period of non working, disconnect the power supply of the heater. To
put back the heater into service, it is recommended to call a qualified technician. Generally speaking, for
any reparation or maintenance, it must be realized by qualified and authorized person.
You are strongly recommended to take out a maintenance contract: “see with your installer”.
9-2 What should be done in case of problems?
