24
e
Problems and Solutions Guide
Short run time (Less than
Undercharged battery
Charge the battery. A new battery should have been
1 - 3 hours per charge)
charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the battery for
at least 14 hours after each use. Never charge the
battery longer than 30 hours.
Check all wires and connectors. Make sure the battery
connector is tightly plugged into the charger connector,
and that the charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Overcharged battery
Do not charge the battery longer than 30 hours. If you
suspect that your battery is damaged as a result of
overcharging, contact Power Wheels
®
Consumer Relations.
Battery is old and will not
Even with proper care, a rechargeable battery does not
accept full charge
last forever. Average battery life is 1 to 3 years depending
on vehicle use and use conditions. Replace only with a
Power Wheels
®
6 Volt battery with A-style connector and
built-in thermal fuse.
Do not substitute parts.
Tripped thermal fuse
The built-in thermal fuse in the battery may "trip" and shut
down operation of the vehicle if the vehicle is overloaded or
the driving conditions too severe. The fuse will automatically
reset itself after approximately 25 seconds, allowing the
vehicle to resume normal operation. To avoid repeated
automatic shutdowns, do not overload the vehicle by
exceeding the 18 kg (40 lb) maximum weight capacity or
by towing anything behind the vehicle. Do not drive up hills
or run into fixed objects, which can cause the wheels to
stop spinning while power is still being supplied to the
motors. If a thermal fuse continually trips, contact
Power Wheels
®
Consumer Relations.
Vehicle runs sluggishly
Undercharged battery
Charge the battery. A new battery should have been
charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the battery for
at least 14 hours after each use. Never charge the battery
longer than 30 hours.
Check all connectors. Make sure the battery connector
is tightly plugged into the charger connector, and that the
charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Battery needs charging
Be sure to charge the battery after each use.
Battery is old and will not accept
Even with proper care, a rechargeable battery does not
accept full charge
last forever. Average battery life is 1 to 3 years depending
on vehicle use and use conditions. Replace only with a
Power Wheels
®
6 Volt battery with A-style connector and
built-in thermal fuse.
Do not substitute parts.
Vehicle is overloaded
Make sure you do not overload the vehicle by allowing
more than one rider at one time, by exceeding the 18 kg
(40 lb) maximum weight capacity, or by towing objects
behind the vehicle. If the vehicle is overloaded, the built-in
thermal fuse in the battery may “trip” and automatically
shut down operation of the vehicle for approximately
25 seconds. Reduce the load on the vehicle to prevent
repeated automatic shutdowns.
Driving conditions are too stressful
Use only on generally level ground.
Problem
Possible Cause
Solution
