[email protected], or call 1-877-FIRETIDE, extension 2, or
+1 408 355 7271 (direct).
140 Knowles Drive
20
HotPort Series 6000 Mesh Nodes
Appendix A - Contacting Firetide
Dealer Provided Technical Support and Warranty Services
If you need additional technical assistance, please contact your
Firetide dealer directly. All authorized Firetide dealers are trained
and authorized to provide technical support and warranty services
for our products and have qualified technical staff available to help
you build and maintain your Firetide mesh network.
Firetide Provided Technical Support
You can also get technical support from Firetide. Simply email
Product Returns
Please contact your Firetide dealer for instructions on returning
defective or damaged products for repair or replacement. Do not
return products to Firetide, Inc. Please keep all original packaging
materials in the event they are needed to return the product for ser-
vicing.
Sales Assistance
If you need additional HotPort wireless mesh nodes or accessories,
please contact your Firetide dealer directly. If you do not know your
dealer’s name, simply email
and we will send
you the dealer information you need. To help us provide the best
service possible, be sure to include your phone number, address,
and the serial numbers of the HotPort nodes at your location.
Mailing Address
Firetide, Inc.
Los Gatos, CA 95032 USA
January 2009
