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Troubleshooting 

38 

 

 

 

Setting the country code on a new edge node

 

To set the country code on a new edge node: 
1.

 

Put the node on a table. 

2.

 

Attach the Ethernet cable from the administrator computer to the node. 

Note. 

The administrator computer must have an IP address on the same subnet 

as the node. If the node is new, the default IP address is 192.168.224.150. 

 

3.

 

Attach the power cable to a power source. 

Caution! 

You must use the power supply that comes with the node. If 

you use a different power supply, you void the product warranty. 

 

4.

 

Give the node power. 
The power LED comes on. The node boots and is ready to use in one minute. 

5.

 

Attach staging antennas appropriate to your network application. 

Note: 

For specific procedures to attach antennas, see the 

Firetide Best Practices 

Guide

 

6.

 

Single-click to start the Quick Launch feature of HotView Pro, which opens 
the server and client software at the same time. 

 

 

 

 

7.

 

Login with the correct user name and password. The default user name is 
hv_admin; and the default password is firetide. 
The system initializes. 

8.

 

Go to 

Mesh > Add Mesh > 

login with the default user name and password. 

 

 

 

 

 

When you add the mesh, the system prompts you for the country code. 

!

 

Summary of Contents for HotPort 5020-M Mesh Node

Page 1: ...HotPort FiretideInstallationGuide HotPort5020 MMeshNode Published March 2014 Revised 2016...

Page 2: ...e logo Reliableconnectivityanywhere HotPort HotPoint and HotClientarealltrademarksofFiretide Inc Allothertrademarksarethepropertyoftheir respective owners Informationinthisdocumentissubjecttochangewit...

Page 3: ...alhazardsarethoseenvironmentswherethedangerof electrocutionisprobable Thisimageappearsbeforeeachelectrical hazard statement Warnings contain safety information that you must obey If you do notobeythei...

Page 4: ...information Youmustalsohaveadministratoraccesstothemeshtobeabletoreceive technical support Thenexttableliststhecontactinformationforcustomersupport Worldwide customer support Days Hours Contact Americ...

Page 5: ...contentsforaHotPort5020 Mmeshnode 4 PartsofaHotPort5020 Mmeshnode 5 Groundscrew 6 LEDs 6 Resetbuttonandpressurereliefvalve 6 Antenna connectors 7 Testbeforeyouinstall 7 Requireditemsthatarenotincluded...

Page 6: ...rproof procedures 27 Tools and materials to weatherproof connections 28 Makingaweatherproofantennaconnection 28 Makingaweatherproofcabletonodeconnection 30 Troubleshooting 33 DFS licenses 33 Cannotsee...

Page 7: ...5020 Mnodeisacost effectiveinfrastructuremeshnodethathastwo radiostodeliverupto25MbpsofUDPdata HotPort 5020 M supports Point to point Point to multipointamongHotPort5020 E and MandHotPort7010 7020 nod...

Page 8: ...otPort 5020 M nodes can be used in these countries US Australia Indonesia Japan Malaysia Philippines Singapore South Korea Taiwan Thailand and Vietnam Note Ifyoutrytosetthecountrycodetoacountryotherth...

Page 9: ...Preparing what you need to install Tomakesureyouhaveeverythingyouneedtosetupthemeshnode 1 Open the box 2 Removethecontents 3 Checkthecontentsfordamage 4 Checkthecontentsagainsttheboxcontentslist See...

Page 10: ...s outdoors theycanbedamaged Damagefromincorrectdeploymentis notcoveredbytheproductwarranty TwoRP SMAtotype Nadapters Mount kit U bolts M6x1 0 80mm withflatwashers splitwashers nuts Claw tooth pole gri...

Page 11: ...or 2 Connector 3 Power LED Radio2 Connector 1 Connector 2 Connector 3 ThenextpictureshowstheconnectorsonthebottompanelofaHotPort5020 M mesh node Rubbercapon antenna connector Port DC power Reset butto...

Page 12: ...ernetportandtheDCpowerconnector LEDs ThepanelthathastheFiretidelogohastheseLEDs Radio1andRadio2 whichindicateradiostatus LEDbehavior Meaning Off Radio is not active Steadygreencolor Radioisworkingcorr...

Page 13: ...Antenna connector 2 Antenna connector 3 Test before you install Youshouldsetupandtestthemeshnodesindoorsonatablebeforeyouinstall theminpermanentlocations Thebenefitsoftestsbeforeyouinstallinclude Make...

Page 14: ...shnodesatonetime TodotestsandcapturedatawithHotViewProsoftware 1 Putthemeshnodes ona table 2 Attachthepowercabletoeachmeshnode Caution Youmustusethepowersupplythatcomeswiththemeshnode Ifyouuseadiffere...

Page 15: ...thatallofthemeshnodesarevisibleinHotViewPro Ifyoucannotseeanyorallofthemeshnodes seethetroubleshooting information in the HotView Pro Product Configuration Guide 9 Setthecountry codeforeachnodetochang...

Page 16: ...than0 8km 0 5mile Todeterminethelongestlink youmeasurethedistancebetweenthemeshnodesonamap suchas Google Earth Setthemulti hopoptimizationfeatureiftheremightbehiddennode interference Note Forinformati...

Page 17: ...e youneedtouse 2 Phillips screwdriver Small adjustable wrench Wirecutterstocuttiewrapsaroundcables Cable ties Electricaltapeandbutylmasticorsiliconetapetoweatherproofthe connectors Otherequipmentyoumi...

Page 18: ...epole antennacombination This distance ensures that the polewillnot contact a powerlineif it falls duringor after installation Selectequipmentlocationsthatallowsafeandsimpleinstallation Donotworkalone...

Page 19: ...ncludingelectricalshockorpermanentdamageto equipment Warning Make sure that all safety equipment is in good condition Do notusebrokenordamagedtoolsorequipment Alwaysusesafework practicesandobeyallloca...

Page 20: ...ound Preparing earth ground Warning A HotPort node must be correctly connected to earth ground Failure to do so can result in equipment damage injury or death Theproductwarrantydoesnotincludedamagefro...

Page 21: ...culatethecorrectgaugeofwiretobeusedinthisprocedure Refertothe NationalElectricalCodeforgroundinginformation Caution Thecertified installer is responsiblefor the correct calculation ofthewiregaugeandot...

Page 22: ...undlugtothenode Ground wire from antennaconnector3 Ground wire from the mesh node enclosure Ground screw 6 Crimpthelugthatholdsthewirefromantennaconnector3andthe enclosure Connecttoearthground Caution...

Page 23: ...hthecablesthathaveintegratedlightningarrestors orattach thecablesandinstalllightningarrestors Makedriploopswithcables Installallgroundingequipment Loosenthe groundscrew tightenthe ground screw to secu...

Page 24: ...orsonallunusedantennaconnectors 8 Fromtheantennacabletothedeviceenclosuremakeeachterminated antennaconnectorweatherproof Useelectricaltapeandbutylmasticor siliconetape 9 SupplyACpowertothemeshnode IfP...

Page 25: ...tiontothenode The mountbrackethasmultipleholesandslots soyoucanusebolts straps orother materialstoattachthenode toasurface ImageA showstheside of theplate to whichthechassis is attached ImageB showsth...

Page 26: ...etpiecewithhooks Toattach a node to a wall 1 Makesureyouhaveenoughspaceabovethemountbracketsoyoucanhang themountplatehooksontherails 2 Usefourscrewsormasonry anchorstoattachthemountbracketsecurelyto t...

Page 27: ...Put the two U bolts through the holes inthe gripper 2 Oneach U bolt put a washer a lock washer and a nut Note A polewith a small diameter usuallyrequires a second nut to hold the bracketawayfromtheU b...

Page 28: ...atehooksovertherailsofthemountbracket Hooks Theinstallationiscorrectifthenodedoesnoteasilymovefromsidetoside andtheconnectorsareorientedtotheground Note If you need to add other straps or a sling to i...

Page 29: ...2 UselockwashersandnutstosecurethebrackettotheU bolts 3 Hangthenodewith thehooks overtherailofthebracket Hooks 4 WiththePhillipsscrewdrivertightenthefourcaptivescrewstosecurethe nodetothebracket Thein...

Page 30: ...poleandthreadthemthroughthechannels betweenthemainpieceofmetalandtherails Channels Rails 3 Securethestraps 4 Hangthenodewith thehooks overtherailofthebracket Hooks 5 WiththePhillipsscrewdrivertightent...

Page 31: ...atherproofing includes Sealingallantennaconnectorsandantennaconnectorterminators InstallingtheweatherizedEthernetconnector Usingaspraytopreventcorrosiononthebracketandmounthardware For weatherizing pr...

Page 32: ...HotPort5020 Mnodeinstallation 26...

Page 33: ...20 meshnodewithasunshield Antenna with weatherproof connector Weatherproof connectors Meshnodewithsunshield Best practice You can use colored tape for easy identification of the connectors fromthe mes...

Page 34: ...mastictapeputdirectlyonthecable Vinyl electricaltapeasacoveroverthemastictapepreventsthemasticfrommelting in hot weather Rubbersplicingormastictape alsoknownasself amalgamating self sealing self fusin...

Page 35: ...rethattheFiretidedeviceworks 5 Wrapalayerofelectrical tape stickyside out overthe connector fromthe end to approximately2 5 cm 1inch of cable Overlap the tape by 40 with eachturn Note Wrap the electri...

Page 36: ...layerof electrical tapeoverthefirst layerofelectrical tape Theantennaconnectorisreadyforinstallationinanoutdoorenvironment Makingaweatherproofcabletonodeconnection You need to make weatherproof two co...

Page 37: ...r 3 Ensurethatthecableandconnectors areclean Cleanoff oil water grease anddirtbeforeyoucontinue 4 Wrap a layer of electrical tape sticky side out over the arrestor to node connectorandwrapapproximatel...

Page 38: ...or 6 Tightlywrapa layerof mastictapeovertheelectrical tape Makea 40 overlap on each turn Start from the base of the unit to at least 2 5 cm 1 inch of the cable 7 Wrap a layer of electrical tape smooth...

Page 39: ...managethe device from HotView Pro network management software FormoreinformationaboutDFSmanagement refertotheHotViewProReference Manual CannotseeanodeinHotViewPro HotPort5020nodesarenotsupportedinsolu...

Page 40: ...rference onthe same node is caused by antennasthat aretoo close Inthecaseofdirectionalantennas werecommendatleast1meter 3feet of physical separation Self interferencewithinameshhappenswhennodesoperate...

Page 41: ...anelofthenode Forthisprocedureyouneed Paperclip stiff wire orthinpieceofplasticorwood suchasaskewer Computer with HotView Pro Ethernetcable Wrenchoryourfingerstoturnthepressurevalve ToresetaHotPort502...

Page 42: ...ater check box the scheduler copies the firmware imagetothenodebutdoesnotactivatethefirmware Whenyouscheduleanupgradetime SchedulerOperation Later theHotView server ifitisrunning starts thejobatthesch...

Page 43: ...rs andthenselect themesh or devicebyID or name Note Thesystemselectsallnodeswithinameshforsimultaneousupgrade becauseallofthenodeshavetorunthesamefirmware Ifanodeshouldnot receivetheupgradeimage youca...

Page 44: ...ouuseadifferentpowersupply youvoidtheproductwarranty 4 Givethenodepower ThepowerLEDcomeson Thenodebootsandisreadytouseinoneminute 5 Attachstagingantennasappropriatetoyournetworkapplication Note Forspe...

Page 45: ...ecountrycorrectly thedevice mightoperateina mannerthatisnotlegalorcreateproblems withotherwirelessdevices a Selectthecountryofoperationfromthedrop downlist b ClickSetCountryCodeNow Whenyousetthecountr...

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