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© Ferno Washington Italia. Rel.010916
ITC - Retaining system for incubator
Warranty
Warranty claims
Contact Ferno's Customer Service immediately if you receive
a product that is suspected to be defective. A representative
will assist the customer through the complaints procedure.
Before returning a product to Ferno Washington Italia s.r.l.,
contact Ferno Customer Service to request authorisation.
Return authorisation
No product will be accepted without the prior approval of
Ferno Washington Italia s.r.l.
Products returned for business reasons, or for reasons
not relating to nonconformity of the product, will be
accepted only after verification of their condition by Ferno
Washington Italia s.r.l. qualified personnel.
Claims
Any claims must be communicated to the reseller, or to Ferno
Washington Italia s.r.l.'s Customer Service, within 5 days of
receipt of the product or of discovery of the alleged defect.
Claims or disputes regarding a single product shall not release
the buyer from the obligation to collect and pay for other
products in the order, unless otherwise agreed with the seller.
Limitation of liability
If a product is found to be defective, Ferno Washington Italia
s.r.l. will repair and replace it, or, at our own discretion,
refund the purchase price. Under no circumstances can Ferno
Washington Italia s.r.l. be held liable for more than the selling
price of the product. The buyer accepts these conditions
for all types of damage. Ferno Washington Italia s.r.l. does
not offer other warranties, either express or implied, or any
implied warranties of saleability or fitness for a particular
purpose for its own products, or those manufactured by
others. In case of infringement of the limited warranty, any
legal actions must be filed within one year from the date on
which the infringement was, or should have been, discovered.
Ferno Washington Italia s.r.l. reserves the right to terminate
the warranty of the products sold:
- if the labels or plates bearing the Manufacturer's logo and/
or the serial or registration number are rendered illegible or
removed;
- if the product has undergone modifications, repairs or
treatment not authorised by Ferno Washington Italia s.r.l.
and by staff not authorised by Ferno Washington Italia;
- if the product is not used in compliance with the
instructions, or for purposes other than those for which it
was designed.
- further to the conditions indicated in section 7.1, "Warranty
Terms and Conditions".
Ferno Washington Italia s.r.l. cannot, in any event, be held
liable for direct or indirect damage due to usage that is non-
compliant with the instructions in the user manual or the
intended purpose of the product.
