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Fargo HDP600-LC CR100, User Manual


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RESTRICTED USE ONLY 

 

Fargo Electronics, Inc. 

HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5) 

4-50

Transfer Process Errors 

Resolving a Transfer Film Mark Not Found Error 

All Troubleshooting procedures assume that only factory-authorized supplies are in use in 
the Printer.  

Step Procedure 

1 

Review the following information.  

•

 

Symptom:

 Transfer Film Mark is not found. 

•

 

Printer Error State

:  The transfer film is jammed, installed improperly, 

broken or damaged. 

•

 

LCD Error Display:

  Transfer Film Mark Not Found 

•

 

Driver Monitor Error Display

:  Transfer Film Mark Not Found  

 

 

Summary of Contents for HDP600-LC CR100

Page 1: ...Printer Encoder User Guide Rev 2 5 HDP600 Dual Sided Card Printer Encoder HDP600 LC Dual Sided Card Printer Encoder HDP600 CR100 Dual Sided Card Printer Encoder HDP600 LC CR100 Dual Sided Card Printer...

Page 2: ...e title Revision 1 1 1 March 2004 Same title Revision 1 0 1 February 2004 Same title These reference documents were thoroughly reviewed to provide Fargo with professional and international standards r...

Page 3: ...___________ 2 23 Printer Components Card Output Hopper and Reject Hopper _____________________________ 2 24 Printer Unit Reviewing the Card Lamination Module ___________________________________ 2 25 P...

Page 4: ...0 Resolving a Card Not Fed Error Cards will not feed off the Hopper ________________________ 4 31 Resolving a Card Jam Error ________________________________________________________ 4 32 Resolving a C...

Page 5: ...________________________________ 5 3 Reviewing the Web Page Server _____________________________________________________ 5 3 Reviewing the Network Management Interface ________________________________...

Page 6: ...mmand ______________________ 5 56 Printing a test page _______________________________________________________________ 5 57 Reviewing Frequently asked Questions _______________________________________...

Page 7: ...___________ 7 50 Selecting the Full Card with the K Panel Resin tab ______________________________________ 7 51 Selecting the Defined Area s with the K Panel Resin tab ________________________________...

Page 8: ...EOF _________________________________________________________ 11 13 Using the Gap Distance Table _____________________________________________________ 11 15 Adjusting the Transfer Tension ___________...

Page 9: ...iewing Example No 1 Serial Number 80453289____________________________________ 13 2 Reviewing Example No 2 Serial Number A1280224 ___________________________________ 13 2 Section 14 Reviewing Spare Pa...

Page 10: ...You can go directly to the Glossary of Terms Technical Specifications and Functional Specifications to learn how to use the processes procedures functions and windows for the HDP600 within concise co...

Page 11: ...sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent e...

Page 12: ...6 Lamination Headlift 24 Print Headlift 42 Printhead Cooling Fan 7 Film Supply 25 Thermistor 43 Card Input Hopper 8 Film Take Up 26 Cover Interlock 44 Card Detection 9 Ribbon Supply 27 Card Input Rol...

Page 13: ...e angular position All stop 5 The Flipper Stepper will engage to drive the card into and past the Magnetic Card Sensor and the Magnetic Head 6 The Flipper Stepper engages to drive the card to a center...

Page 14: ...the Print Ribbon Position Sensor finds the next panel All Motors stop Note The Ribbon Encoder is active during this step 17 Repeat Steps 9 to 15 for the appropriate number of color heat seal panels 1...

Page 15: ...nsor All stop Note The Film Encoder is active during this step 24 The Transfer Roller Motor turns ON to raise the Transfer Roller and will stop when the Sensor is activated All off 25 The Film Drive a...

Page 16: ...The Print Headlift turns until head up position is returned from Headlift Sensor 5 The Print Ribbon moves forward until it finds the yellow panel pauses advances to magenta then backs up to yellow th...

Page 17: ...Roller Lift Motor cycles until the Lamination Roller Lift Sensor detects state change 6 The Card Feed Motor and the Lamination Ribbon Motor activate for the length of the card 7 The Lamination Roller...

Page 18: ...dule Boot up Sequence Step Process 1 The Lamination Headlift turns until the head up position is returned from Headlift Sensor 2 The Lamination Ribbon Motor activates to determine the presence of a ro...

Page 19: ...pecified To prevent personal injury make sure only qualified personnel perform these procedures Caution This device is electrostatically sensitive It may be damaged if exposed to static electricity di...

Page 20: ...inter Encoder Reviewing the HDP600 Printer Overview table HDP600 Series Input Hoppers Card Capacity Accepted Card Size Encoding Modules Lamination Module HDP600 Dual Sided Card Printer Encoder 2 200 1...

Page 21: ...2 3 Reviewing the HDP600 Package These items are included with your HDP600 Unpacking Instructions and Training Video CD Software Installation CD includes Printer Driver Cleaning Roller Assembly One 1...

Page 22: ...nics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 2 4 Reviewing the HDP600 CR100 Card Printer Display A HDP600 CR100 Printer with detached Output Hopper Display B HDP600 CR100 Pr...

Page 23: ...he operator is required to take whatever steps are necessary to correct the interference ITS EMC The Card Printer has been tested and complies with EN55022 Class A 1995 and EN82082 1 1997 standards fo...

Page 24: ...eate a custom form size from 1 0 x 3 0 to 2 204 to 3 452 25 4 X 76 2 mm to 56 X 87 7 mm HDP600 CR100 and HDP600 LC CR100 same reference CR 100 This selection is the default form size for the HDP600 CR...

Page 25: ...types only HDP600 and HDP600 LC HID Proximity Cards Mifare Contactless Smart Cards and Contact Smart Cards Accepted Card Compositions ABS PVC PET and PETG Colors Up to 16 7 million colors and 256 sha...

Page 26: ...H x 883mm W x 356mmD LC Module CR100 10 H x 13 W x 14 2D 362mm H x 330mm W x 254mmD Display User friendly SmartScreen LCD Control Panel LED display on Card Lamination Module Encoding Options only HDP...

Page 27: ...w when non Fargo Certified Supplies are used HDP Film Options Clear 1 250 prints Standard Holographic only HDP600 and HDP600 LC Custom Holographic special order only HDP600 and HDP600 LC HDP Film Stor...

Page 28: ...m HDP600 CR100 HDP600 LC CR100 100 cards 030 762mm Overlaminate Options HDP600 LC and HDP600 LC CR100 only All overlaminates are available in either clear holographic globe design or custom holographi...

Page 29: ...ns Indicates the ribbon type and the number of ribbon panels printed where Y Yellow M Magenta C Cyan K Resin Black O Overlay F Fluorescing Print Speed Batch Mode HDP600 and HDP600 LC see note below 35...

Page 30: ...75A HDP600 and HDP600 LC 100 to 240 VAC 4 25A HDP600 CR100 and HDP600 LC CR100 System Requirements IBM PC or compatible Windows 2000 XP Pentium class 133 MHz computer with 64 MB of RAM or higher 200...

Page 31: ...ibbon Panels The Printer always prints the yellow Panel first followed by the magenta Panel and the cyan Panel Printhead As the Print Ribbon passes beneath the Printhead hundreds of thermal elements w...

Page 32: ...urated printing Card Input Hopper Load blank cards into this hopper Card Output Hopper Stores printed cards Card Lamination Module Works in conjunction with the Printer to apply a variety of different...

Page 33: ...nus and to adjust certain menu options Card Thickness Adjustment Lever Adjusts the Printer to feed varying card thicknesses Card Cleaning Assembly Automatically cleans cards for higher print quality N...

Page 34: ...onent Description Softkey Buttons The Printer has three softkey buttons that appear below the LCD Display Their current function is indicated by the words appearing above them This function will chang...

Page 35: ...In any of these screens the Printer will always display the Menu option above the center softkey button Press this button to access the Printer s menu options Note The Menu option is available only in...

Page 36: ...Indicates that the Printer is receiving data from the PC TRANSFERRING Indicates the Printer is transferring an image to a blank card LAM Indicates the Lamination Station is applying an overlaminate to...

Page 37: ...tkey button will change to Resume Press Resume to continue Printer operation The LED Light This light works in conjunction with the Printer s LCD Display to help communicate the Printer s current stat...

Page 38: ...sage This will bring up the help screen explaining the nature of the error and how to correct it If necessary use the scroll buttons to scroll down the paragraph of help text Press Quit when you are d...

Page 39: ...sublimation and the resin thermal transfer print methods each provide their own unique benefits Print Ribbons are available in dye sublimation only and combination dye sublimation resin versions To ma...

Page 40: ...urface Card Surface Suitable cards must have a polished PVC surface free of fingerprints dust or any other types of embedded contaminants In addition cards must have a completely smooth level surface...

Page 41: ...Printer will hold a maximum of 200 cards HDP600 has two Card Input Hoppers load 100 cards per Hopper based on a standard 30 mil card thickness Load 100 cards in each of the two 2 Card Input Hoppers i...

Page 42: ...per and Reject Hopper Type Description Card Output Hopper HDP600 HDP LC and HDP600 CR100 HDP600 LC CR100 All standard HDP Card Printers provide a 100 card capacity Card Output Hopper based on a standa...

Page 43: ...the Lamination Roller unless the Printer has been turned off for at least 20 to 30 minutes Select Printer models support the attachment of an optional Card Lamination Module This Module can be ordere...

Page 44: ...ted the new temperature settings will be sent down with the next print job along with the rest of the Printer Driver information New Temperature Setting Before printing begins the Transfer Roller will...

Page 45: ...laminates Term Description Cross Reference Thermal Transfer Film and PolyGuard Overlaminates The Card Lamination Module will accept either a Thermal Transfer Film overlaminate or a Polyester Patch Ove...

Page 46: ...m overlaminate will accommodate CR 80 and CR 90 card sizes but is not recommended for CR 100 cards See the Loading the Overlaminate Reviewing the Overlaminate Design Term Description Cross Reference D...

Page 47: ...ectrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the l...

Page 48: ...or higher USB 1 1 Note The Printer will be available with parallel port Inspection HDP600 While unpacking your Printer inspect the carton to ensure that no damage has occurred during shipping Make sur...

Page 49: ...nce above the unit to accommodate the height of the unit with its covers open Do not install unit near heat sources such as radiators or air ducts or in a place subject to direct sunlight excessive du...

Page 50: ...to function properly To maximize Printer life reliability printed card quality and durability you must use only Fargo Certified Supplies For this reason your Fargo warranty is void where not prohibite...

Page 51: ...the Print Ribbon cont Display B Loading the Print Ribbon supply spool Note The Print Ribbon comes wound on a gray spool with an orange ring around one side Match the orange ring on the Ribbon Spool to...

Page 52: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 6 Loading the Print Ribbon cont Display C Loading the Print Ribbon take up spool...

Page 53: ...STRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 7 Loading the Print Ribbon cont Display D The Print Ribbon is shown successfully installed belo...

Page 54: ...ys A to C in this section Note Be sure the film is fed from underneath both rolls See the next page Display A Loading the HDP Film supply spool Note No 1 HDP Film comes wound on a green spool with a y...

Page 55: ...CTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 9 Loading clear HDP Film into the Transfer Station continued Display B Loading the HDP Film take up...

Page 56: ...TED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 10 Loading clear HDP Film into the Transfer Station continued Display C Loading the HDP Film take up...

Page 57: ...gh Definition Card Printer Encoder User Guide Rev 2 5 3 11 Inserting the Card Cleaning Cartridge Step Procedure 1 Load the Card Cleaning Cartridge as shown in the three 3 Photos Displays A to C in thi...

Page 58: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 12 Inserting the Card Cleaning Cartridge cont Display B Inserting the Card Cleaning Cartridge...

Page 59: ...ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 13 Inserting the Card Cleaning Cartridge cont Display C Pressing down on the Cleaning Cartridge until it sn...

Page 60: ...laminate material is the same Refer to the following steps to load either type of overlaminate into the Printer Danger Do not touch the metal Lamination Shield or the Lamination Roller when loading th...

Page 61: ...4 Place the supply end of the overlaminate roll in between the two black Lamination Drive Hubs Use the end of the supply roll with the black core plug to push in the spring loaded hub located on the f...

Page 62: ...e Rev 2 5 3 16 Loading the Overlaminate cont Step Procedure 5 Load the take up end of the roll just as you loaded the supply end Note When loaded properly the overlaminate material should feed underne...

Page 63: ...5 3 17 Loading the Overlaminate continued Step Procedure 6 Close the Lamination Arm by pressing down on the center of the Lamination arm until it snaps into place as shown below Caution Do not reverse...

Page 64: ...inter Encoder User Guide Rev 2 5 3 18 Loading the Overlaminate cont Step Procedure 7 To complete this section close the Lamination Module cover Display D The Lamination Module is shown with the overla...

Page 65: ...ring the installation of the HDP600 Printer Driver See the Installing the HDP600 Printer Driver procedure Step 10 Note The diagram shown below displays a USB Printer connection If working with a Paral...

Page 66: ...TED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 20 Connecting power to the HDP600 Printer cont Display B Connecting the AC power cable to the power...

Page 67: ...other end of the AC power cable to a Surge Protector See both notes below Note No 1 Instead of connecting the AC power cable directly into an AC outlet it is recommended that a Surge Protector be use...

Page 68: ...nition Card Printer Encoder User Guide Rev 2 5 3 22 Connecting power to the HDP600 Printer cont Display D Connecting the plug from the power supply to the Printer as shown below Note If working with a...

Page 69: ...s Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 23 Connecting power to the HDP600 Printer cont This applies to the HDP600 LC Printer only Display E Connecting the AC power cable...

Page 70: ...play F Connecting the other end of the AC power cable to a Surge Protector See both notes below Note No 1 Instead of connecting the AC power cable directly into an AC outlet it is recommended that a S...

Page 71: ...0 High Definition Card Printer Encoder User Guide Rev 2 5 3 25 Connecting power to the HDP600 Printer cont This applies to the HDP600 LC Printer only Display G Connecting the plug from the power suppl...

Page 72: ...de Rev 2 5 3 26 Connecting power to the HDP600 Printer cont Display H Displays the Printer power switch ON OFF Note No 1 Turn on the Printer s power by pressing on the power switch Note No 2 Once the...

Page 73: ...uide Rev 2 5 3 27 Loading the Blank Cards Step Procedure 1 Load the blank cards as shown in the three 3 photos Displays A to C in this section Display A Setting the Card Thickness Adjustment Lever to...

Page 74: ...ing the Blank Cards cont Display B Loading the Blank Cards into the empty Hopper Note No 1 HDP600 and HDP600 LC only Cycle between Hopper 1 and Hopper 2 by selecting H1 or H2 from the Printer s SmartS...

Page 75: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 29 Loading the Blank Cards cont Display C Inserting the Card Weight Push to the back...

Page 76: ...the Software Installation CD into your computer s CD drive After a few seconds the CD s installer program will automatically open Follow the CD s on screen Procedures to complete installation Note If...

Page 77: ...tion Card Printer Encoder User Guide Rev 2 5 3 31 Installing the HDP600 Printer Driver cont Step Procedure 3 a Read the License Agreement Select the I accept the terms of the license agreement option...

Page 78: ...edure 4 If installing a USB Printer select the Local Connection USB radio button See Display A below OR If installing an Ethernet Printer select the Network Connection Ethernet radio button Enter the...

Page 79: ...ESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 33 Installing the HDP600 Printer Driver cont Display B Network Connection Ethernet radio butto...

Page 80: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 34 Installing the Printer Driver Windows 2000 Only Step Procedure 6 Click Next to continue...

Page 81: ...TRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 35 Installing the Printer Driver Windows XP Only cont Step Procedure 7 Wait during the installat...

Page 82: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 36 Installing the HDP600 Printer Driver cont Step Procedure 8 Click on Continue Anyway...

Page 83: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 37 Installing the HDP600 Printer Driver cont Step Procedure 9 Click on Continue Anyway...

Page 84: ...ncoder User Guide Rev 2 5 3 38 Installing the HDP600 Printer Driver cont Step Procedure 10 This step only applies if you are installing a USB Printer a Connect the USB cable to the Printer b Turn ON t...

Page 85: ...tep Procedure 11 Select the Ribbon Type from the dropdown menu See Display A under this procedural step OR If the Ribbon Type is not known select the Auto Ribbon Select button See Display B under this...

Page 86: ...nics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 40 Installing the HDP600 Printer Driver cont Step Procedure 12 Click the Finish button to complete the Installware Wizard 13 Y...

Page 87: ...ers and Faxes Windows XP or Printers Windows 2000 b Double click on the HDP600 Card Printer under the Printers window c Select Printing Preferences under the Printer drop down menu This will bring up...

Page 88: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 42 Printing a Test Print Image cont Display A HDP600 Printer Driver Card Tab...

Page 89: ...Printer User Guide located under Start Programs Fargo Refer to the HDP600 Setup Training Video as needed This video provides instructions on initial Printer setup requirements such as loading the Ribb...

Page 90: ...ls on operating your new card Lamination Module The time required for each installation is provided below Lamination Module Installation time required This hardware installation process will require a...

Page 91: ...ranty Card Registration Card Choosing a proper Location Follow these guidelines Place the unit in a location with adequate air circulation to prevent internal heat build up Use the Printer s dimension...

Page 92: ...ps 4 40 Flathead Screws X2 and Torx T 10 0 5M3X5 Screws X2 Estimated Repair Time Ten 10 minutes Steps Procedure 1 Caution Turn off the Printer and unplug the power cord from the Printer 2 Remove the L...

Page 93: ...SE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 3 47 Installing the HDP600 Series Card Lamination Module continued See the previous page Display B Lam Read...

Page 94: ...0 High Definition Card Printer Encoder User Guide Rev 2 5 3 48 Installing the HDP600 Series Card Lamination Module continued Step Description 2 Place the Lamination Module at a slight angle to the Pri...

Page 95: ...Lamination Module continued Step Description 3 Connect the Lamination Power Cable 3 pin connector to the Connector mounted on the HDP Sideplate Note See the RED label for Power 4 Connect the Laminatio...

Page 96: ...DP600 Series Card Lamination Module continued Step Description 5 a Slide the Card Lamination Module D860105 horizontally to engage the Printer or the HDP600 Main Assembly D860101 as shown below b Push...

Page 97: ...0 5M3 X 5 Screws F000169 into the Rear Cover as shown below b Fasten the Laminator Module D860105 to the Printer D860101 with the two 2 Phillips 4 40 UNC Flathead Screws F000231 inserted into the bas...

Page 98: ...rive of your PC See Installing the HDP600 Printer Driver 9 Follow the Windows Installation Wizard instructions to install the Driver 10 When prompted by the Driver connect the Printer the Lamination p...

Page 99: ...XP or Printers Windows 2000 e Double click on the HDP600 Card Printer under the Printers window f Select Printing Preferences under the Printer drop down menu This will bring up the HDP600 Printing P...

Page 100: ...rd Printer User Guide located under Start Programs Fargo Refer to the HDP600 Setup Training Video as needed This video provides instructions on initial Printer setup requirements such as loading the R...

Page 101: ...g Errors Printing Process Errors Transfer Process Errors and Diagnosing the Image Problems for the HDP600 IMPORTANT Fargo Card Printers require highly specialized print Ribbons to function properly To...

Page 102: ...o what should be done Reviewing LCD Messages Message Cause Solution Cancel Prompt Cancel the current print job or all jobs in memory Check Cards Error The Card Hopper is either empty or there was an e...

Page 103: ...thickness setting is set to the thickness of your cards Press RESUME to continue Can t Find Card Error The Printer was expecting to find a card in the Printer but could not locate it If you have remo...

Page 104: ...uires cleaning For best Printer performance replace the Cleaning Cartridge Tape and clean the Printer s Feed Rollers and Printhead at this time See Cleaning Data Excess Error OR Job Data Error The pri...

Page 105: ...k the Printhead cable Replace the Printhead IEEE 1284 Timeout The Printer cannot communicate properly with your PC Verify that you are using the proper print cable Magnetics Encoder not installed You...

Page 106: ...Out Error Transfer film not installed The transfer film is not installed or it is broken Install the film and press RETRY or press IGNORE to continue with no film installed See Resolving a Transfer F...

Page 107: ...enter the value or press RETRY to try again Hopper Jam Error The Card Hopper was unable to move to the proper position Clear any obstructions and close the hopper door Hopper Blocked Error A card has...

Page 108: ...ator s Flipper table and press resume Lam Lift Error The Laminator Roller was unable to move Verify that the Laminator Roller is not jammed CAUTION The Lamination Roller may be very hot Lam Heater Tim...

Page 109: ...try encoding Transfer Roller Lift Error The Printer is unable to move the desired part Verify that the part is not jammed Press RESUME to retry If the problem persists call for technical assistance Ca...

Page 110: ...e print Ribbon is not installed Install a Ribbon and press RETRY or press IGNORE to continue with no Ribbon installed Ribbon Release Timeout Error There is a problem with the Ribbon release timeout fu...

Page 111: ...the Adjusting the Transfer Tension procedure Note Flash is typically caused by excessive heat or excessive transfer tension Smudge If smudge is on the leading edge of the card increase the transfer t...

Page 112: ...is fully seated Wash Check the Printhead alignment If washing out on resin try changing to a different lot of film Printing pauses between panels Check the air flow from the Printhead fan D860149 to...

Page 113: ...iod of time Replace the Transfer Heater or Roller Thermocouple D870168 Replace the Circuit Board A000300 See the Removing the PCB Board Assembly A000300 procedure in the HDP600 Service Manual Check th...

Page 114: ...he Stepper Motor Cable D860120 Verify the Lamination Roller D880146 spins freely Warning The Lamination Roller may be extremely hot Printer will queue up Ribbon and film but will not print In the diag...

Page 115: ...bleshooting Guide continued Problem Possible Solution Ribbon Sticking to the Film Increase the Ribbon Tension See the Adjusting the Ribbon Tension procedure Film is only printing on the back half of t...

Page 116: ...middle of the press on pulleys D850190 Adjust position so the press on pulleys are parallel even Check that all wires are free from any gears Verify Mag Voltage is 6 volts for Hi Co 3 Volts for Lo Co...

Page 117: ...bled backwards within the Module Magtek reports First bit is excessively close to the edge of the card Card may not be readable in the field Check for a burr on the leading edge of the card Scrape the...

Page 118: ...Printer is functioning properly 2 Scroll to the desired test image from the Select Test Image options and press the Select button Reviewing the Gray Align YMC K Self Test Step Procedure 1 Use this ca...

Page 119: ...properly reproduced and b the Resin Panel is printing properly Note The Image consists of twelve spot colors YMC and RGB as well as gray density bars and thin resin lines Reviewing the Color Bars YMC...

Page 120: ...ss Count is the total number of print passes made by the Printhead Note A pass is measured each time a single Ribbon panel is printed or passes beneath the Printhead The Transfer Count is the total nu...

Page 121: ...the Lamination Color Resin YMCK L Self Test Step Procedure 1 Use this card to determine Lamination Placement and confirm that a the image colors are properly reproduced and b the Resin Panel is printi...

Page 122: ...ection 2 Confirm the correct installation of the Printer Driver a Close the software program and check the Printer Driver b Reboot the computer c Ensure the Printer Driver is installed correctly Note...

Page 123: ...HDP600 Card Printer 3 Click OK and reset all four margins to zero Note The WordPad will automatically replace the values with its minimum margins 4 Open the program and type This is a Test then go to...

Page 124: ...plies are in use in the Printer Resolving an Unable to Feed Card Error Step Procedure 1 Review the following information Symptom Cards will not feed at all Printer Error State Card is not being detect...

Page 125: ...print side down e Close the Card Hopper Cover to release the Card Tray f Press on the Resume button g If the cards do not feed continue to Step 3 3 Press the Cancel Print button on the Driver Monitor...

Page 126: ...er Feed Roller is not turning during a print job a Remove the Printer rear cover b Ensure that the Card Hopper Feed Motor power cable is securely connected to J 20 on the Printers Main Board c Ensure...

Page 127: ...rized supplies are in use in the Printer Step Procedure 1 Review the following information Symptoms Two or more cards feed at the same time causing the cards to jam at the Card Hopper Roller Printer i...

Page 128: ...to the Hopper with the print side down e Close the Card Hopper Cover to release the Card Tray f Press on the Resume button g If the cards do not feed continue to Step 3 3 Press the Cancel Print button...

Page 129: ...a Card Hopper Empty Error Step Procedure 1 Review the following information Symptom The Card Hopper is empty Printer Error State Reload the Card Hopper and press the Resume button located on the Print...

Page 130: ...Output Hopper Full Step Procedure 1 Review the following information Symptom The Card Output Hopper is full Printer Error State Remove the cards and press the Resume button located on the Printer s L...

Page 131: ...ll not feed off the Hopper Step Procedure 1 Review the following information Symptom Cards will not feed at all Printer Error State Card is not being detected by the Card TOF Sensor 11 seconds after t...

Page 132: ...a Card Jam Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom Card is jammed Printer...

Page 133: ...ng procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom A card has become jammed in the Printer s Encoding statio...

Page 134: ...oting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom A card has become jammed in the Printer s Flipper Tabl...

Page 135: ...dule Cover a Clear any cards in the Flipper Table Module by using the Forward and or Reverse buttons located on the Printer s Top Cover b Ensure that the Flipper Table Module can rotate freely c Close...

Page 136: ...ard is jammed in the Printer use the Pause Resume button and the Cancel buttons to move the feed rollers and free the card Note The card can then be fed out of the Printer e If no card was found in th...

Page 137: ...tep Procedure 3 Test the Card Detection Sensor D840624 a Remove the rear cover b Using a Digital voltmeter connect the negative lead to ground c Connect the positive lead to Pin 1 of J6 If blocked the...

Page 138: ...rror All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom The Printer is unable to eject the...

Page 139: ...roubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom The Flipper Table Module Assembly is not func...

Page 140: ...hooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom The Flipper Table Module is jamming Printer Error St...

Page 141: ...e Cover a Clear any cards in the Flipper Table Module by using the Forward and or Reverse buttons located on the Printer s Top Cover b Ensure that the Flipper Table Module can rotate freely c Close th...

Page 142: ...ify Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom The Printer is unable to verif...

Page 143: ...c Stripe a Clear any Error Messages from the LCD by unplugging the Printer and reapplying power b Remove the failed card c Use a Magnetic Stripe reader or magnetic developer spray to determine if data...

Page 144: ...ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 44 Resolving a Magnetic Verify Error Step Procedure 6 Verify that the coercivity of the cards matches the D...

Page 145: ...assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom There is no Magnetic Encoder installed Printer Error State A print job...

Page 146: ...e front cover b Remove the Magnetic Module cover screw c Remove the Magnetic Module cover d Verify that the Printer has a Magnetic Module installed Note If the Printer is equipped with a Magnetic Enco...

Page 147: ...eshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom There is no Magnetic Strip present Printer Error S...

Page 148: ...Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom There is no Smart Card Encoder ins...

Page 149: ...ubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom There is no Prox Card Encoder installed Printer...

Page 150: ...ll Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom Transfer Film Mark is not found Printer E...

Page 151: ...r All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom The Transfer Film is not installed Pri...

Page 152: ...me that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom The Transfer Film Sensors are not calibrated Printer Error State The Transf...

Page 153: ...m Out Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom The Transfer Film has run ou...

Page 154: ...bbon Miscue All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom The Printer rolls through Ri...

Page 155: ...or wrinkled repair the Ribbon and wind up the take up roll 4 color panels past the damaged area 3 Press on the Resume button If the issue persists continue to Step 4 4 Replace the Ribbon a Press on th...

Page 156: ...at only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom The Print Ribbon has become jammed or has broken in the Printer Printer Error St...

Page 157: ...rea a Press on the Resume button b If the issue persists continue to Step 5 5 Use the Fargo Diagnostic utility to cycle the Printhead to ensure proper printhead operation See the Card tab Diagnostic b...

Page 158: ...g procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom Printer will not print Printer Error State The Ribbon Sens...

Page 159: ...procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom The Printer errors are out as soon as it receives data from...

Page 160: ...talled in the Printer a Press on the Resume button b If the issue persist continue to Step 3 3 Remove the rear cover and check that the Ribbon RFID cable is securely connected to the Main Board J 5 an...

Page 161: ...ooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom Printer errors out as soon as it receives data from t...

Page 162: ...gned for the correct Printer model 3 Press on the Resume button If the issue persists continue to Step 4 4 Remove the rear cover and check that the Ribbon RFID cable is securely connected to the Main...

Page 163: ...rocedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom Printer errors out as soon as it receives data from the PC Pr...

Page 164: ...right click on the HDP600 Card Printer and select Printing Preferences b Click on the Device Option tab c Click on the auto select button d Check that the Ribbon type matches the Ribbon selected 3 Pr...

Page 165: ...tory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom The Printhead continuously cycles or does not cycle at all Printer Error State Headlift Sen...

Page 166: ...cover c Verify that connection J20 is properly connected to the Main Board d If the Motor does not turn continue to Step 7 6 Test the Headlift Sensor a Remove the back cover b Attach the positive lea...

Page 167: ...ctory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom The Printer errors immediately after sending a print job or the Rollers do not operate by...

Page 168: ...as needed b If the Sensor still does not work continue to Step 3 3 Check that the Sensor tab on the front cover is not damaged a Open the front cover and examine the Lid Sensor tab for damage if the S...

Page 169: ...ard is ejected blank that should be printed Printer Error State None LCD Error Display None Driver Monitor Error Display None 2 Run a self test See Running the Self Test 3 Look for an image on the Rib...

Page 170: ...Click on the OK button g Print a self test h After adjusting the Image Placement if a white border appears on the card adjust the image placement back toward its original value in increments of 2 unt...

Page 171: ...cover b Using a Digital Voltmeter connect the negative lead to ground c Probe Pins 1 to 5 of the Printhead power connection on J16 d Ensure that a voltage between 22 to 23 VDC is read on each pin If l...

Page 172: ...Lamination Errors Resolving a Laminator General Error Step Procedure 1 Review the following information Symptom The Laminator has reported a general fault Printer Error State The Laminator has report...

Page 173: ...r Guide Rev 2 5 4 73 Resolving the Laminator Check Power Error Step Procedure 1 Review the following information Symptom The Laminator s power is OFF Printer Error State The Laminator s power is OFF L...

Page 174: ...r Guide Rev 2 5 4 74 Resolving the Laminator Heater Off Error Step Procedure 1 Review the following information Symptom The Laminator s Heater is OFF Printer Error State The Laminator s Heater is OFF...

Page 175: ...led Error Step Procedure 1 Review the following information Symptom An incorrect Overlaminate has been installed or a Driver setting is incorrect Printer Error State An incorrect Overlaminate has been...

Page 176: ...ial Error Step Procedure 1 Review the following information Symptom An incorrect Overlaminate has been installed or a Driver setting is incorrect Printer Error State An incorrect Overlaminate has been...

Page 177: ...he following information Symptom A thin line or scratch travels the entire length of the card See sample image below Printer Error State None LCD Error Display None Driver Monitor Error Display None 2...

Page 178: ...Review the following information Symptom Prints have spots white or colored voids and or dust on them See sample image below Printer Error State None LCD Error Display None Driver Monitor Error Displa...

Page 179: ...All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom Printed cards are too dark or too light...

Page 180: ...cs Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 80 Resolving the Incorrect Image Darkness problems continued Step Procedure 3 Adjust the Dye Sub Intensity setting within the Im...

Page 181: ...ctronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 81 Resolving the Incorrect Image Darkness problems continued Step Procedure 4 Correct the Image Darkness See the Adjusting...

Page 182: ...orized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom Printed cards have off colored lines or streaks on them Printer Error State None LCD Error Display N...

Page 183: ...Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 83 Resolving the Ribbon Wrinkle problems Step Procedure 4 Reduce the Image Darkness See the Adjusting the Image...

Page 184: ...sive Resin Printing problems All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information Symptom Black resin...

Page 185: ...er User Guide Rev 2 5 4 85 Resolving the Excessive Resin Printing problems continued All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedur...

Page 186: ...o Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 86 Resolving the Excessive Resin Printing problems Step Procedure 3 Reduce the Image Darkness See the Adjusting the I...

Page 187: ...e in the Printer Step Procedure 1 Review the following information Symptom Black resin text and barcodes appear faded or too light See Display A below Printer Error State None LCD Error Display None D...

Page 188: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 88 Resolving the Incomplete Resin Printing problems continued Display B See Procedural Step 2...

Page 189: ...ory authorized supplies are in use in the Printer This procedure is used to adjust the position of the card in the Print driver and does not change the internal settings of the Printer Step Procedure...

Page 190: ...Transfer tab is set correctly or incorrectly a Open the Printer Control Panel from the Computer If using Windows 98SE Me right click on the HDP600 Card Printer Icon and select Properties If using Win...

Page 191: ...if the Horizontal Image Position Setting is set correctly or incorrectly See the graphic below If the white border is on the leading edge of the card adjust the Horizontal value by 2 If the white bor...

Page 192: ...fy if the Vertical Image Position Setting is set correctly or incorrectly See the graphic below If the white border is on the top edge of the card adjust the Vertical value by 2 If the white border is...

Page 193: ...ymptom Photos on the cards look pixilated or grainy as shown below Printer Error State None LCD Error Display None Driver Monitor Error Display None 2 Use high resolution 24 bit color images to always...

Page 194: ...bbon is installed and that cards are properly loaded Caution If the power is ON disconnect the Power Cable from the Printer s rear panel 2 Press and hold the Pause Resume button 3 While holding down t...

Page 195: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 4 95 Running the Standard Self Test Print Display A Full Color Test Print...

Page 196: ...edure has been conducted or c a part has been replaced to check for proper Printer operation Step Procedure 1 Remove Ribbon from the Printer and close the front cover 2 Go to the LCD screen on your Pr...

Page 197: ...a a USB interface Technical Specification Ethernet Option Here are the system requirements for Ethernet Caution For safety purposes Ethernet is not intended for a direct connection outside of the buil...

Page 198: ...figuration with any web browser Log Messages Provides logging of usage and error events via e mail UDP or TCP IP Password Security Provides security with passwords and configurable User permission lev...

Page 199: ...her or not a print job has been successful Also the User knows what problems have been encountered while processing the print job Printing using Ethernet works in a manner similar to the USB connected...

Page 200: ...This procedure shows how to initiate a Telnet session from a PC in order to access the Telnet services provided by the Printer Follow these instructions to issue Telnet commands Step Description 1 Ide...

Page 201: ...partial full word commands the Printer will respond with additional help For example you can enter list and the Printer will respond with all subcommands to the list command Telnet Command Command Pu...

Page 202: ...ay information about the Printer i e model label contact location Firmware version and date and serial number list sysinfo ribbon Display information about the installed Ribbon in the Printer list rib...

Page 203: ...d Table continued Telnet Command Command Purpose Command Format lpq Display information about print jobs and their settings list lpq printer Display information about the Printer i e model number Firm...

Page 204: ...f a system log path set syslog LOG_NAME name NEW_NAME type Change the type of a system log path This starts or stops logging on start of jobs or on faults set syslog LOG_NAME type job pfault dest Chan...

Page 205: ...finition Up to four 4 Users may be defined set user add NAME del Delete a User definition set user del NAME passwd Define a new password for a User set user passwd NAME PASSWORD type Specify a User as...

Page 206: ...STRING opts Enable or disable automatic address assignment using DHCP Static non automatic addresses will come from the stored or default settings depending on the other settings To enable automatic a...

Page 207: ...splay information about the Printer status This includes the status and device response See the Printer web page description lpstat cancel Cancel a specific print job from the print queue cancel 10 qu...

Page 208: ...fault administrative User name is root The default non administrative User name is guest Non administrative Users can only view settings 2 Enter the correct password The default password is an empty s...

Page 209: ...n on your local PC 2 Find the IP address of the Printer Note See the section Accessing the IP address of your Printer as needed to get this from the LCD of the Printer 3 Enter the IP address of the Pr...

Page 210: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 14 Reviewing the HDP600 Home Page...

Page 211: ...for Printer Hardware Address Displays the unique fixed hardware address MAC of the Printer which is the unique Ethernet device identifier Label Indicates the label that the User assigns to the Printe...

Page 212: ...ing the Network Settings The procedures needed to configure the network settings are presented in this section Accessing the Network Settings page The Network page displays the current network setting...

Page 213: ...RICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 17 Reviewing the Interface The Interface display indicates the network speed supported by the Pri...

Page 214: ...gs The Current Settings page section displays the current active network settings for the Printer These are also labeled as Dynamic if they were provided by DHCP or Static if they came from the Stored...

Page 215: ...ble the DHCP BOOTP which automatically assigns the network settings Even with this button selected the User can enter Stored Settings and the Stored Settings will remain in memory See below Note This...

Page 216: ...required for Ethernet communications from within the same subnet With only these entries the User will be unable to print from a subnet other than the subnet on which the Printer is connected These re...

Page 217: ...ev 2 5 5 21 Changing to the static IP address mode continued Step Procedure 7 Log in as a root User if you are so prompted Note Any change of setting will only be accepted after you have successfully...

Page 218: ...s for entry of the TCP Window Size It adjusts how much data can be sent to the Printer at any one time It is recommended that the default value of 2 MSS Packets be used to ensure good compatibility wi...

Page 219: ...igh Definition Card Printer Encoder User Guide Rev 2 5 5 23 Using the Clear Changes button Step Procedure 1 Click on the Clear Changes button to delete the information in the textboxes in Stored Setti...

Page 220: ...each Printer connection which are not configurable See the next two pages for displays Step Procedure 1 Select the Status link from any web page of the Printer 2 Select the TCP IP page link 3 View in...

Page 221: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 25 Using the TCP IP Status Web Page See the Using the TCP IP page procedure...

Page 222: ...eing sent to the Printer printing waiting Indicates that the communication is being slowed by print operations printing blocked Indicates that the communication has been stopped by some condition stat...

Page 223: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 27 Reviewing the Printer page continued See the previous page for descriptions of the fields...

Page 224: ...inition Card Printer Encoder User Guide Rev 2 5 5 28 Using the System Log page The System Log page displays the current system log settings and allows the User to change the settings Note These settin...

Page 225: ...tion Card Printer Encoder User Guide Rev 2 5 5 29 Changing the Log Name By default the names are log1 and log2 However you can rename them from this page Note This also updates the link to the corresp...

Page 226: ...ocedure 2 Select the link for the log name you want to view or configure the default choices are log1 or log2 See the previous page 3 Enter a new log name in textbox 4 Click on the Submit button to sa...

Page 227: ...e log name you want to view or configure the default choices are log1 or log2 3 Select the Print Job Started checkbox to generate the log entries for each Print Job Started 4 Select the Printer Error...

Page 228: ...cedure No event logging 1 Select the System Log link 2 Select the link for the log name you want to view or configure the default choices are log1 or log2 3 Select the None radio button when no log is...

Page 229: ...ecify email logging 1 Select the System Log link 2 Select the link for the log name you want to view or configure the default choices are log1 or log2 3 Select the Email radio button to choose email l...

Page 230: ...g link The messages will be sent via UPD packets to the Syslog port 514 of the specified host It is up to the host program to listen to these messages for processing A syslog host program is necessary...

Page 231: ...inition Card Printer Encoder User Guide Rev 2 5 5 35 Specifying UDP Event logging continued Step Procedure 5 Select Submit 6 Log in as a root User if you are so prompted Note Any change of setting wil...

Page 232: ...36 Specifying TCP Event logging Follow this procedure to send logging messages to a pre existing IP connection made on the TCP port Step Procedure 1 Select the System Log link 2 Select the link for t...

Page 233: ...Other programs such as HyperTerminal are also used to monitor TCP connections See below Telnet Client You can use a Telnet client connected to the TCP port log1 4010 log2 4011 rather than the default...

Page 234: ...splays the current system information and allows the User to change the system information which appears on the Home page See the Using the Home page for definitions Step Procedure 1 Select the Admini...

Page 235: ...on Card Printer Encoder User Guide Rev 2 5 5 39 Using the System Information page continued Step Procedure 5 Select the Submit button 6 Log in as a root User if you are so prompted Any change of setti...

Page 236: ...lect the Administration link 2 Log in as a root User using the old password if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in 3 Select the P...

Page 237: ...nter Encoder User Guide Rev 2 5 5 41 Changing the Root Password continued Step Procedure 7 Select the Submit button 8 Log in as a root User using the old password if you are so prompted Note Any chang...

Page 238: ...rade the Firmware in the Printer Server not the main Printer Step Procedure 1 Select the Administration link 2 Log in as a root User using the old password if you are so prompted Note Any change of se...

Page 239: ...ics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 43 Upgrading the DTC400 and HDP600 Print Server continued Step Procedure 6 Select the Upgrade button to start the Firmware uplo...

Page 240: ...he Ethernet Print Server Rebooting the Ethernet Server The Reboot page allows the User to restart the Ethernet Print Server Step Procedure 1 Select the Administration link 2 Log in as a root User usin...

Page 241: ...Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 45 Rebooting the Ethernet Server continued Step Procedure 5 Click Yes when prompted 6 Wait for the Printer to reboot a...

Page 242: ...e with the settings in memory temporarily ignored When the Default button is selected the stored settings in the Printer s memory are not changed Step Procedure 1 Select the Administration link 2 Log...

Page 243: ...er User Guide Rev 2 5 5 47 Using the Help page The Help page displays the Help information Step Procedure 1 Open this web page at the appropriate location by clicking on the Help book icon at the top...

Page 244: ...r second i e more OFF than ON The Normal Mode IP address is configured On twice per second The IP address is not configured Off once per second i e more ON than OFF The Download mode is for updating t...

Page 245: ...in permanent memory will be erased except for the Ethernet address and key value This is useful to reset the passwords and User names when required such as reinstalling a Printer with an unknown conf...

Page 246: ...the current configuration of the Ethernet interface Note This could be because you have lost the password for your Printer or you just cannot get it to work properly Enter this mode by following this...

Page 247: ...address of the Printer Follow these procedures to access the IP Address of your Printer model Accessing the HDP600 IP address Step Procedure 1 Apply power to the Printer 2 Ensure that the Printer is...

Page 248: ...oing the upgrade must have a Driver installed for the Fargo Printer to be upgraded Step Procedure 1 Run the Fargo Diagnostic Utility by selecting from the start menu the following Start Programs Fargo...

Page 249: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 5 53 Upgrading the Main Firmware with the Fargo Diagnostics Utility continued...

Page 250: ...ocedure 1 Follow the Verifying the Printer Connection procedure 2 Follow the Verifying the Printer IP address procedure 3 Follow the Verifying that your PC can access the Printer using the ping comman...

Page 251: ...address 0 0 0 0 in not valid If the IP address is valid go to step 4 below If the IP address is not valid go to step 2 below 2 If your network is using DHCP then Use Fargo IP Tracer to verify that the...

Page 252: ...a ping command to the Printer At a DOS prompt enter ping IP Address Example C ping 210 1 10 240 If the ping response is successful move on to the next troubleshooting procedure See Display A below If...

Page 253: ...ue IP address is part of the network specified by the subnet mask Printing a test page Step Procedure 1 Try printing a test page from the Printer Driver properties window a Open the Printer Driver pro...

Page 254: ...h your Ethernet Printer How do I connect my Printer to my network You can connect from the RJ45 network connection on the back of your Printer to an available connection on your network not directly t...

Page 255: ...r Wizard program by choosing in from the Start menu Go to the start Programs Fargo Fargo Add Printer Wizard 3 Select Next on the first window 4 On the second window specify the type of Fargo Printer y...

Page 256: ...the Fargo Diagnostic Utility from the start menu Go to the Start Programs Fargo Fargo Diagnostic Utility 2 Select the Fargo Printer to upgrade from the drop down box 3 Go to the Firmware Updates tab...

Page 257: ...rator Ask that your current IP address be reserved or ask that they provide a specific IP address that you can use to configure the Ethernet interface OR 2 Choose an IP address that you know will not...

Page 258: ...f this does not match your Printer s IP address you can change it from this window 4 Enter the correct IP address 5 Select OK 6 Select Apply 7 Select Close 8 Specify the new IP address 9 Select Next N...

Page 259: ...ith a static IP address You can use the web pages if you know the current IP address Select the Use the following IP address button on the Network web page OR Use Fargo IP Tracer which allows you to f...

Page 260: ...ssages by addresses so that communications can occur between devices on different local networks TCP IP Network communications using TCP and IP protocols ICMP Internet Control Message Protocol The Bas...

Page 261: ...e 32 bit values that are normally expresses in dotted quad format Note This address must not be the same as another device on the same local network Subnet mask Specifies a 32 bit value that routers u...

Page 262: ...de Rev 2 5 6 1 Section 6 Card Lamination Module Important The procedures in this section apply for the HDP600 LC and HDP600 LC CR100 Card Printers The purpose of this section is to provide the User wi...

Page 263: ...sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent e...

Page 264: ...er Guide Rev 2 5 6 3 Opening the Card Lamination Module Step Procedure 1 Open the Top Cover of the Lamination Module by lifting up on its bottom edge and tilting it back into its fully open position N...

Page 265: ...tation up and back into its fully upright position Note the Lamination Station is also designed to hold its last position to prevent it from falling shut 3 To close the Lamination Station push the Lam...

Page 266: ...tener that allows you to fine tune the flatness of laminated cards This flattener works by reverse bending cards as they eject from the Laminator while they are still warm In most cases card warpage i...

Page 267: ...he HDP600 CR100 HDP600 LC CR100 Printers have their own Printer Driver However the majority of the procedures in this section apply for all HDP600 Printers Please see the Card tab section for differen...

Page 268: ...sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent e...

Page 269: ...rd needs Thicker or Thinner Cards If loading thicker or thinner cards into the Printer adjust the Card Thickness Adjustment Lever Adjusting the Card Thickness Adjustment Lever When loading thicker or...

Page 270: ...ed on Different surface textures and different sources of raw materials This may require different HDP Film transfer parameters Varied methods of assembling IC smart cards and proximity cards These pa...

Page 271: ...cases where custom settings are required the Printer Driver s Card Type option also includes Custom 1 and Custom 2 options Settings These settings allow designating a unique Card Type name which then...

Page 272: ...he HDP Film to the card by printing sample cards and completing an adhesive tape test Note The Institute for Interconnecting and Packaging Electronic Circuits IPC outlines a pressure sensitive tape te...

Page 273: ...ronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 7 FAIL Significant transfer to tape PASS Very slight transfer to tape PASS Absolutely NO transfer to tape 1 2 3 Conducting t...

Page 274: ...esult 1 Sample 1 shows a significant transfer to the tape and is an absolute failure Result 2 Sample 2 shows that very slight transfer to the tape can be acceptable without sacrificing overall image d...

Page 275: ...simultaneously An archive that is self extracting is capable of unzipping itself b Click OK then choose the folder in which you would like to save the Printer Driver file Note You may want to save it...

Page 276: ...o Settings and select Printers 2 Click on the HDP600 icon with the right mouse button and select Document Defaults if using Window NT or Printing Preferences if using Windows 2000 XP Note If you would...

Page 277: ...D USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 11 Using the Card tab Using the Card tab HDP600 HDP600 LC Use this option to control specific Printer...

Page 278: ...re 1 Select the appropriate card option CR 80 This selection is the default form size for the HDP600 This will print a 2 125 X 3 374 image including a 04 over bleed on each of the 4 sides making the o...

Page 279: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 13 Selecting the Card Size HDP600 and HDP600 LC continued See three previous procedures...

Page 280: ...e Select the appropriate custom card size according to the dimensions of the card stock Step Procedure 1 a Select the Custom option and enter the dimensions of the card into the Print Width and Print...

Page 281: ...tal print area for each card size will appear in the Print Width and Print Length boxes These print area dimensions are 04 1mm larger than the actual card size This is so the Printer can overprint ima...

Page 282: ...rd III stock or any other similar card stock Custom 1 and Custom 2 allows custom default Dwell Time and Transfer Temperature selections to be saved These selections are found under the Image Transfer...

Page 283: ...Custom 1 and Custom 2 options to save custom Dwell Time and dwell temperature controls on the Image Transfer tab a Click on the Custom 1 or Custom 2 options and enter a name for the card stock b Click...

Page 284: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 18 Selecting the Card Type...

Page 285: ...t from the hopper currently selected as indicated on the Printer s LCD Also select this option if you would like the Printer to automatically switch to the other hopper once the current hopper runs ou...

Page 286: ...Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 20 Selecting the Card Hopper HDP600 CR100 and HDP600 LC CR100 only There is only one 1 Input Hopper for one hund...

Page 287: ...Orientation Select either the Portrait or Landscape radio buttons for Orientation Step Procedure 1 Select Portrait to cause the card to print in a vertical orientation OR Select Landscape to cause th...

Page 288: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 22 Selecting the Diagnostics button This will launch the Diagnostic tool if installed...

Page 289: ...v 2 5 7 23 Selecting the Test Print button When selected a file will be copied down to the Printer This file will print a Full Color plus Resin print on the front side of the card and a Resin or black...

Page 290: ...s Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 24 Selecting the About button Select the About button to open a dialog box containing the copyright information as well as the dr...

Page 291: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 25 Selecting the About button...

Page 292: ...ed throughout this section for consistency within this document See the HDP600 Printing Preferences windows as needed for your specific Printer The HDP600 CR100 Printing Preferences window has the sam...

Page 293: ...edure 1 Adjust to match the Ribbon Type selection with the Ribbon type that is loaded in the Printer Note The User can to the System Information Menu in the LCD and the Printer will tell the User whic...

Page 294: ...ion Step Description 1 Click on the Auto Ribbon Select button to verify that the Ribbon type selected matches the Ribbon installed in the Printer Note The Printer Driver will change the Ribbon type to...

Page 295: ...d temperature to pre determined defaults OR Select the Holographic option to change appropriate internal Printer settings needed to make the holographic film work Note It will also adjust the necessar...

Page 296: ...y color matching software OR Select Algebraic to allow the Printer Driver to make very simple fast color balance adjustments Note This option gives a natural looking image without slowing down the pro...

Page 297: ...Natural or Enhanced Select the appropriate Step Procedure 1 This will allow the selection between two different color levels Natural the default selection is the standard HDP Series Color Tone This gi...

Page 298: ...od according to the type of image to be printed Note This option only affects those objects printed on the backside of a card with the resin black Panel of a YMCK or YMCKK Print Ribbon Step Procedure...

Page 299: ...ing Note The program must be able to send down two or more separate pages to be printed within the same document 2 Page 1 will be transferred to the front side of the card Page 2 will be transferred t...

Page 300: ...to automatically print full color on the front of a card and resin black on the back of a card using either of the Full color YMCK or YMCKK Print Ribbons If using a YMCK Ribbon type the front of the...

Page 301: ...ing the Print Back Side First option Step Procedure 1 Select this option If you need to print the first page of a two page document on the backside of the card OR If you need to print the resin black...

Page 302: ...to the backside of preprinted cards that must have their Magnetic Stripe or smart card chip encoded Note Load the cards in the usual fashion When this option is selected the Print Both Sides option is...

Page 303: ...e this option to change the position of the printed image in relation to the set location of a card s Magnetic Stripe or smart chip Step Procedure 1 Select the Rotate Front 180 Degrees option to rotat...

Page 304: ...rint in Single Card Mode option Use this option to force the Printer s memory to buffer or to hold only one print job at a time Step Procedure 1 Select this option only when printing to multiple Print...

Page 305: ...r while still allowing the Printer to encode cards Note This option is useful to encode or re encode preprinted cards without wasting additional time or printing supplies Step Procedure 1 Select this...

Page 306: ...te The HDP600 CR100 Printing Preferences window has the same Image Color tab functionality as the HDP600 Printing Preferences window Step Procedure 1 Select the Algebraic color matching option see the...

Page 307: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 41 Using the Image Color tab continued...

Page 308: ...and Resin Heat sliders 3 Control the overall darkness and lightness of the dye sub printed image by adjusting the Dye Sub Intensity slide by clicking and dragging the slide s box Move the slide to th...

Page 309: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 43 Using the Image Color tab continued...

Page 310: ...n printing with the resin black Panel by adjusting the Resin Heat slide Move the slide to the left to cause less heat to be used in the printing process causing resin images to be lighter or less satu...

Page 311: ...argo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 45 Using the Image Color tab Step Procedure 5 As needed return all options to their factory settings by clicking o...

Page 312: ...der User Guide Rev 2 5 7 46 Using the Image Transfer tab Use this tab to adjust the Image Position Transfer Dwell Time and Transfer Temperature Note The HDP600 CR100 Printing Preferences window has th...

Page 313: ...Image Position values by clicking on the Vertical and Horizontal adjustment arrows These values ensure that the Cards always remain in the same position as they travel through the Printer regardless o...

Page 314: ...2 Use the Vertical adjustment to move the image toward the rear of the Printer if a positive number is entered and toward the front of the Printer if a negative number is entered OR Use the Horizonta...

Page 315: ...d Type option upon exiting the Printer Driver setup in the Printer s Control Panel Step Procedure 1 Return to the factory default settings for the selected Card Type by clicking on the Default button...

Page 316: ...t have a K Panel such as the YMC Ribbon type all K Panel Resin options will be grayed out Resin black text is desirable due to its sharp saturated color and resin black barcodes are required to ensure...

Page 317: ...h Definition Card Printer Encoder User Guide Rev 2 5 7 51 Selecting the Full Card with the K Panel Resin tab Step Procedure 1 Select the Full Card option to print the resin black K Panel for all black...

Page 318: ...nition Card Printer Encoder User Guide Rev 2 5 7 52 Selecting the Defined Area s with the K Panel Resin tab Step Procedure 1 Select the Defined Area s option to print the resin black K Panel for all b...

Page 319: ...ard Printer Encoder User Guide Rev 2 5 7 53 Selecting the Undefined Area s with the K Panel Resin tab Step Procedure 1 Select the Undefined Area s option to print the resin black K Panel for all black...

Page 320: ...ate Defined Area see below to activate the card grid in the upper half of the window It is through this card grid that up to five areas can be defined as shown below When the card grid is first activa...

Page 321: ...area of the card to define Note This area is indicated by the dashed outline as shown below The easiest way to determine the size of this area is to actually print a card and look at it in the same or...

Page 322: ...ep Procedure 1 Once the area is sized properly measure the location where this area is to be positioned on the card a Measure from the lower left corner of the card up and over to the lower left corne...

Page 323: ...s to navigate back and forth from area to area The active area will always be highlighted with a dotted outline b Delete an area by using the Defined Area arrows to select the area and click on the De...

Page 324: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 7 58 Selecting the Print YMC under the K and Print K Only options...

Page 325: ...l Magnetic Stripe Encoding Module installed Note The HDP600 CR100 Printing Preferences window has the same Magnetic Encoding tab functionality as the HDP600 Printing Preferences window Step Procedure...

Page 326: ...e the Encoding Mode option to specify which magnetic encoding standard to use The HDP Card Printer can be installed with one of two types of factory installed Magnetic Stripe Encoding Modules Change t...

Page 327: ...is set to encode according to ISO standards onto high coercivity Magnetic Stripes OR Select the JIS II Standard Encoding Module commonly used in Japan Select the JIS II mode to encode only Track 2 No...

Page 328: ...industry s standard mode of magnetic encoding Step Procedure 1 Select the Coercivity option to select the Magnetic Stripe type that matches the card type High Coercivity 2750 4000 Oersted Fargo s High...

Page 329: ...cks 1 2 and 3 and is the industry s standard mode of magnetic encoding Step Procedure 3 Customize these options if the application requires it even though the default ISO Magnetic Track Options should...

Page 330: ...oded data format for each of the Magnetic Stripe s three tracks Step Procedure 1 Specify which of the three 3 tracks to customize by selecting one of the three track options After making the required...

Page 331: ...5 7 65 Reviewing the Enable MLE Support checkbox Multi Language Extension MLE support in Windows XP can cause text strings to be broken up into fragments This fragmentation of the text string prevent...

Page 332: ...will be automatically ejected If a second consecutive card cannot be verified the Printer will signal an error and go into Guide eject mode The auto eject option is the most direct means of dealing wi...

Page 333: ...wing the Shift Data Left Use the Shift Data Left option which applies to all tracks when selected Step Procedure 1 Select this option to shift the recorded magnetic data to the left hand side of the c...

Page 334: ...Encoder User Guide Rev 2 5 7 68 Reviewing the ISO Track Locations The magnetic Encoding Module encodes onto tracks in accordance with an ISO 7811 2 Magnetic Stripe For track locations review the displ...

Page 335: ...string of Magnetic Track data If these characters are not added to the track data the text intended for the Magnetic Track will appear as printed text on the card To avoid this track information must...

Page 336: ...e String Track 1 1 JULIEANDERSON 1234567890 Track 2 2 1234567890987654321 Track 3 3 1234567890987654321 Track Start Sentinel End Sentinel Field Separator Valid Characters Maximum Number of Characters...

Page 337: ...ter Table ASCII Code Character ASCII Code Character ASCII Code Character 32 space 56 8 80 P 33 57 9 81 Q 34 58 82 R 35 59 83 S 36 60 84 T 37 61 85 U 38 62 86 V 39 63 87 W 40 64 88 X 41 65 A 89 Y 42 66...

Page 338: ...ing the Lamination tab only with Card Lamination Module Use this option to control specific Printer functions These options allow you to control the Printer s Lamination process Note The HDP600 CR100...

Page 339: ...Position controls except only the horizontal position of the overlaminate requires adjustment To adjust the Lamination position click on the Horizontal adjustment arrows To move the overlaminate more...

Page 340: ...er User Guide Rev 2 5 7 74 Selecting the Lamination Side Step Procedure 1 a Select the No Lamination option if you do not want to use the Printer s built in Laminator b Select Laminate Front Side Lami...

Page 341: ...available Select the Film Lamination option if the Thermal Transfer Film Overlaminate type is installed in the Lamination Module Select the 0 6 PolyGuard Lamination option or 1 0 PolyGuard Lamination...

Page 342: ...ature to control the Lamination Dwell Time or through put speed of a card in seconds inch and the Lamination Temperature Selecting the Sensors button and Defaults button Step Procedure 1 Select the Se...

Page 343: ...e roll This Sensor may occasionally need to be recalibrated If the Lamination Module seems to skip PolyGuard patches or wind the PolyGuard roll until the Lamination Module s LED flashes recalibrate th...

Page 344: ...ed by law if you use non Fargo Certified Supplies To order additional materials please contact your authorized reseller Using the Required Supplies For the maintenance procedures outlined for the Prin...

Page 345: ...sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent e...

Page 346: ...can of compressed air use a cleaning pad from the Printer Cleaning Kit to wipe out all visible areas inside the Printer Note Remove any debris that may be inside Caution Be extremely careful not to l...

Page 347: ...Never use a sharp tool or abrasive object of any kind to clean the Printhead It will damage the Printhead Watches rings bracelets and other jewelry can damage the Printhead if accidentally bumped aga...

Page 348: ...ithin the Cartridge 5 Insert the two Tape Rollers into the new Cleaning Tape loop 6 Place the Tape Rollers and the new tape back into the cartridge by a placing the Roller closest to the cartridge s h...

Page 349: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 8 6 See the previous procedure in this section...

Page 350: ...in the Input Module b Turn the Printer on c Rotate the Flipper Table clockwise to a 45 degree angle Note The Table will tilt and provide access to the Magnetic Encoder s opening 3 Open the Cleaning Ca...

Page 351: ...he REV button on the LCD display five 5 more times Note This allows the Roller to spin against the Cleaning Card and fully clean the Roller See below 8 Remove the Cleaning Card by pressing the FORWARD...

Page 352: ...laten Roller 4 Use a Cleaning Pad from the Printer Cleaning Kit to wipe the Roller clean 5 Locate the Transfer Platen Roller 6 Danger Transfer Rollers will be extremely hot Printer must be cold in ord...

Page 353: ...m the adhesive side of the Cleaning Card 4 Insert the cleaning card into the cards hopper with the sticky side UP Caution Do not insert the card with the sticky side DOWN or it will stick to the card...

Page 354: ...of this section to provide the User with a specific packing procedure for the HDP600 Follow this instruction to pack the Card Printer for transport Step Procedure 1 Clean the inside of the Printer wit...

Page 355: ...ote The Printer s LCD will state the following EEPROM ERASED Step Procedure 1 Reboot the Printer 2 If the problem persists the Main Print Board will need to be replaced 3 As an alternative to replacin...

Page 356: ...229 is seated properly 3 If the memory Module is not seated properly lock the SIMM into place 4 If the installation appears correct and the error persists the SIMM 080229 on the Main Print Board will...

Page 357: ...Step Procedure 1 Check the voltage to determine if a Sensor is working 2 a Test the voltage of each Sensor using ground GRD Chassis to the correct pin on each connector See Sensor Location and Voltag...

Page 358: ...11 J5 pin 4 Unblocked 17 or lower Blocked 3 0 3 5 Hopper Position Sensor D860113 J8 pin 4 Unblocked 17 or lower Blocked 3 0 3 5 Film Supply Encoder D860100 J10 pin 4 Unblocked 17 or lower Blocked 3 0...

Page 359: ...D860128 J6 pin 4 Covered 9 or lower Uncovered 3 0 3 5 Stack Lift Sensor D860099 J3 pin 12 Unblocked 17 or lower Blocked 3 0 3 5 Cover Open Close Sensor D860094 J3 pin 16 Unblocked 17 or lower Blocked...

Page 360: ...Card Drive Stepper D860138 D860119 J33 Print Stepper 840123 D860120 J32 Hopper Motor D840980 D860117 J28 1 2 Lift Stack Motor A000124 760286 D860117 J28 3 4 In Feed Motor D840980 D860123 J30 5 6 Tran...

Page 361: ...s above the center softkey button as shown below This allows you to access several test setup and reporting functions The Selecting from the Menu Option Tree Structure shows the available menu options...

Page 362: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 2 Display A HDP600 CR 100 Menu Tree presented in below Part 1 of 4...

Page 363: ...Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 3 Selecting from the HDP600 Menu Option Structure Tree continued Display A HDP600 CR 100 Menu Tree presented in...

Page 364: ...Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 4 Selecting from the HDP600 Menu Option Structure Tree continued Display A HDP600 CR 100 Menu Tree presented in...

Page 365: ...ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 5 Selecting from the HDP600 Menu Option Structure Tree Display A HDP600 CR 100 Menu Tree presented in belo...

Page 366: ...y defaults for all settings along with the Printer serial number a Use these values to reset the Printer for Printer problems b To adjust Print Offset Transfer Temperature or Image Darkness attempt to...

Page 367: ...NT TEST All HDP images must have an extra 0 04 in 1mm over bleed on all sides of the card The Outer Alignment Arrows should fall in this area when the image is properly centered they will be left off...

Page 368: ...r Film Sensors should be calibrated Ensure that the Film is loaded into the Printer and that no Film marks are resting under Sensors Close the Lid and all other covers From the Sensor Calibration menu...

Page 369: ...djust the Print Offset Note This ensures that the jagged edge of the transfer film illustrated by the vertical dotted line is touching the back edge of the alignment arrows as shown below Increasing t...

Page 370: ...ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 10 Aligning the Print Offset continued Step Procedure 6 Proceed to Adjusting Transfer TOF to center the ima...

Page 371: ...ows appear to be equal on the leading and trailing edges of the cards Increasing the Transfer Top of Form This moves Printed Image to the Right or towards the trailing edge of the card Decreasing the...

Page 372: ...ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 12 Setting the Transfer TOF continued Step Procedure 5 Proceed to Adjusting Transfer EOF to center the ima...

Page 373: ...card at which the Transfer Roller lifts and ceases transfer Refer to the Preparing to adjust the Print Offset Transfer TOF and Transfer EOF procedure for proper sequence Step Procedure 1 Adjust the Tr...

Page 374: ...ontinued Step Procedure 3 Determine the amount of Transfer EOF adjustment needed by using a caliper to measure the Gap The Gap Represents the distance from the Trailing Edge of the card to the edge of...

Page 375: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 15 Using the Gap Distance Table...

Page 376: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 16 Using the Gap Distance Table continued...

Page 377: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 11 17 Using the Gap Distance Table continued...

Page 378: ...ue on the test card last printed 3 Examine the test card 4 a Select MENU Setup Printer and Transfer Tension Caution Reducing the Transfer Tension too much may cause slack in the Film take up which is...

Page 379: ...rd Step Procedure 1 Be sure the Transfer Tension Print Offset Transfer TOF and Transfer EOF are set properly before adjusting the Ribbon Tension 2 Choose MENU Print Test Image and Alignment Test to pr...

Page 380: ...4 Record the Transfer Temperature value on the test card last printed 5 Adjust the Transfer Temperature value Decrease the Transfer Temperature setting if the HDP Film appears to be creasing or wrink...

Page 381: ...r may be adjusted via the Printer driver Setting the Printhead Resistance Step Procedure 1 Locate the Printhead Setting Number on the bottom of the Printhead The number reads R XXXX 2 Select MENU Setu...

Page 382: ...tings and Image Darkness 4 Record the Image Darkness value on the test card last printed 5 Decrease the value to lighten the printed image OR Increase the value to darken the printed image Note Be sur...

Page 383: ...gs These settings would need to be changed a if the Print Board is replaced or b if the Printer is upgraded to include an Encoder See Selecting from the HDP600 Menu Option Structure Tree as needed Ste...

Page 384: ...Settings b Measure this distance by making the data visible using a magnetic viewer or developer solution c Alternatively use a magnetic card analyzer to measure the Start Sentinel distance 2 a Use a...

Page 385: ...Sentinel marks the beginning of the encoded data Note According to the magnetic recording standard ISO 7811 the correct Start Sentinel distance is 0 293 inches 0 020 inches 7 44 mm 0 51 mm from the le...

Page 386: ...Magnetic TOF Step Procedure 7 Press Save to save the value 8 Test the position of the Start Sentinel by magnetically encoding a card and checking as described in Step 1 in this same procedure 9 Repea...

Page 387: ...t 2 Change the setting in small increments if the card is not feeding correctly Note A negative adjustment will lower the side of the Flipper Table closest to the Input Hopper There are five 5 setting...

Page 388: ...nation Flipper Offset Step Procedure 1 Select MENU Setup Printer and Flipper Offset or Inverted Offset 2 Change the setting in small increments if the card is not feeding or Flipping correctly Note A...

Page 389: ...ts when the head lifts after patch has been applied The numbers being entered for the settings are in Pixels The number of Pixels is equal to the measurement in inches times 300 or the measurement in...

Page 390: ...on Sensor calibration setting as dictated by the Printer Driver s Sensor calibration procedure In most cases this will not need to be changed Adjusting the Lamination Temperature Setting Step Procedur...

Page 391: ...otal number of cards the Printer has produced The Pass Count is the total number of print passes made by the Printhead Note A pass is measured each time a single Ribbon Panel is printed upon beneath t...

Page 392: ...Guide Rev 2 5 11 32 System Upgrade Firmware Upgrade This option is used to upgrade the Printer Firmware Step Procedure 1 Upgrade by selecting SYSTEM UPGRADE The LCD will prompt Are you sure you want t...

Page 393: ...e Updater application program is the software required to send Firmware updates from the computer to the Printer To download and install the Firmware Updater from this site refer to the following step...

Page 394: ...1B as appropriate Step Procedure 3 a Once the file has been downloaded navigate to the location where the file was saved The Firmware Updater program has been compressed for ease of downloading b Dec...

Page 395: ...r and go to the Firmware Updates section in the Fargo Electronics Technical Support Web site 4http www fargo com tech_support 3 Select your specific Printer model and click on the Submit button Click...

Page 396: ...e file name location and version will appear in the Firmware Updater window as shown below 3 Click the Select Printer button and select the specific Fargo Printer model click OK Once your Printer mode...

Page 397: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 12 5 Updating the Main Firmware continued...

Page 398: ...was successful 9 If the Upgrade Successful is displayed click on Exit on the Sending Update to Printer dialog screen 10 Press the Printer s Exit button 11 When prompted turn the Printer power OFF for...

Page 399: ...del click OK 5 Click on the Send Update button to bring up the Firmware Updater dialog box as shown below 6 Wait a few minutes while the Firmware updates itself Check the Printer s LCD for the status...

Page 400: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 12 8 Updating the LCD Firmware continued...

Page 401: ...HDP600 Contacting Fargo Technical Support Step Procedure 1 Read the suggested Sections of the Technical Service and Maintenance Manual in order to troubleshoot the Card Printer As needed contact the...

Page 402: ...nters were built Reviewing Example No 1 Serial Number 80453289 1 80453289 The first two digits in the serial number indicate the year the Printer was built e g the digits 80 indicate the year 1998 2 8...

Page 403: ...wing Spare Parts Lists Reviewing Spare Parts List for HDP600 HDP600 LC HDP600 CR100 and HDP600 LC CR100 HDP600 Series Recommended Spare Parts List Effective Date To be added at a later date For curren...

Page 404: ...600 or equivelent off the card at 1 sec in to see if any material is pulled off by the tape Algebraic A type of color matching that takes the colors value of pixels and applies them to an algebraic e...

Page 405: ...ing in chip based non volatile memory Bit An abbreviation for binary digital Each bit is an element of information that can have two states off and on Bit map A graphic produced by an array of pixel e...

Page 406: ...are used for dedicated high speed communication between the PC and the Printer port Centronics A parallel communications interface that has become the standard for connections to Printers designed by...

Page 407: ...port interfaces DC Motor A Motor that works on DC with continuous motion DC Direct Current Electronic flow that is unidirectional flowing from the positive to negative of a power source Default A set...

Page 408: ...pass through device and is connected in serial to the parallel cable Dot The smallest unit of an image that the Printer is able to produce The smaller the dot see dot pitch the sharper the image Dot p...

Page 409: ...to reference any card with built in electronic devices such as Smart Cards or prox cards E card Docking Station The device in the Printer that accepts Smart Cards with an ISO Smart Card contact Statio...

Page 410: ...ntel to increase the port throughput EPROM Electronically Programmable Read Only Memory A microchip based non volatile memory storage device that cannot be rewritten in the field Firmware for many Far...

Page 411: ...d by the slope of a characteristic curve relating optical density to relative log exposure Glossy Matte A smooth polished surface in comparison to a rougher matte surface Fargo matte cards have a surf...

Page 412: ...r color match Head Abbreviation for Printhead Heat sink A device used to dissipate heat into the ambient Heat Seal A resinous film transferred by the Printhead onto the back of an HDP intermediate tra...

Page 413: ...the Ribbon by the Printhead The film is then transferred to the card surface by the Transfer or Hot Roller ISO From the Greek iso meaning same Used to represent data from the International Organizatio...

Page 414: ...Ribbon and film LoCo Low Coercivity The Coercivity value of magnetic media between 250 600 Oe ISO 7811 2 Fargo s Low Coercivity encodes at 300 Oe LPT Port Line Printer Port The system abbreviation for...

Page 415: ...o found the science of electromagnetism Offset The prescribed distance between a reference point and the target point The offset in card printing can refer to the position of the image relative to the...

Page 416: ...transfer rate Parallel Port A communication socket on a device that allows for parallel data transfer PC Personal Computer A stand alone programmable electronic device that can store retrieve and pro...

Page 417: ...l or 6 mil thick polyester material that enhances card security and durability applied over the printed surface with a hot Roller Available as clear or with embedded holographic type security images P...

Page 418: ...lt in antenna Prox Card Encoder The FARGO prox card Encoder uses an HID ProxPoint Plus reader mounted on the e card docking Station inside the Printer Encoder The ProxPoint is a read only device produ...

Page 419: ...f these three colors can produce practically all the colors of the spectrum that humans can detect Computer monitors operate on an RGB model Ribbon The dye impregnated film that is used for color prin...

Page 420: ...ips attached to a printed circuit Board that installs in a slot on the main Board Simplex Single sided printing SmartGuard An application from FARGO Electronics that allows users to prevent access to...

Page 421: ...he Board Surge Protector An electronic device placed in serial to the Printer s power supply that prevents damage to the Printer from electronic surges and electrical current that is outside of the no...

Page 422: ...tion is not completed in the time allotted by the operating system TOF Top of Form The leading edge of the card as it travels through the Printer Track The area on a mag stripe designated to contain t...

Page 423: ...r film or Ribbon tension YMC The designation of colored Ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M and Cyan C YMCK The designation of colored Ribbon by the...

Page 424: ...2 Cache 15 3 Calibrating 15 3 Can t Find Card Error 4 3 Cancel button 2 18 Cancel Prompt 4 2 Cancel soft key 7 66 Card Capacity 2 7 Card Cleaning Assembly 2 15 Card Count 4 20 Card Design 2 22 Card D...

Page 425: ...ye sub printed image 7 42 Dye Sublimation 2 13 15 6 Dye Sublimation Cyan Panel 2 21 Dye Sublimation Magenta Panel 2 21 dye sublimation ribbon Panels 7 42 Dye Sublimation Yellow Panel 2 21 E E card 15...

Page 426: ...High Coercivity 15 9 High Coercivity 7 62 High Coercivity UltraCard IIIs 7 62 7 63 high coercivity Magnetic Stripes 7 60 high resolution 24 bit color images 4 93 holographic type overlaminates 2 28 H...

Page 427: ...12 6 Main Firmware LCD Firmware 12 4 Main Print Board 10 1 Manual Eject Each Error option 7 66 matte finished cards 7 4 Maximum Accepted Card Length Range 2 9 Maximum Accepted Card Width Range 2 9 max...

Page 428: ...d barcodes 7 57 Printer 2 18 Printer 11 6 Printer 11 7 Printer Cleaning Kit 8 4 8 9 8 10 9 11 Printer Components 2 14 2 15 Printer Driver setup 7 49 Printer s Firmware 12 4 Printer s memory full 7 38...

Page 429: ...2 12 System Upgrade 11 32 System Upgrade option 12 4 T TAC 15 18 Tape adhesion Test 7 6 7 8 Tape Test 7 49 Technical Specifications 2 6 2 7 2 8 2 9 2 10 2 11 2 12 Temp file 15 18 Temperature Adjustmen...

Page 430: ...tual Memory 15 20 W Weight 2 12 Windows 2000 XP 4 64 4 70 4 90 Windows 95 98 ME 4 64 Windows 98SE Me 4 70 4 90 WordPad 4 23 Wrinkle 15 20 Wrong Lam Type 4 9 Wrong Ribbon 4 10 X X Y boxes 7 56 Y Yellow...

Page 431: ...RESTRICTED USE ONLY Fargo Electronics Inc HDP600 High Definition Card Printer Encoder User Guide Rev 2 5 16 1...

Page 432: ...ovide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not inst...

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