RESTRICTED USE ONLY
Fargo Electronics, Inc.
DTC400 Card Printer/Encoder User Guide (Rev. 2.2)
iv
Resolving the Communication Errors__________________________________________________ 4-4
Print Process Errors __________________________________________________________________ 4-6
Resolving a Card Not Fed Error (Cards will not feed off the Hopper)_________________________ 4-6
Resolving a Card Not Fed Error (Two (2) or more card feed at the same time)__________________ 4-9
Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted) ______________________ 4-11
Resolving a Ribbon RFID Error (Ribbon RFID Sensor is Corrupted) ________________________ 4-13
Resolving the Mag Verify Error _____________________________________________________ 4-14
Resolving the No Mag Installed Error ________________________________________________ 4-17
Resolving a Ribbon Sensor Error (Ribbon Miscue) ______________________________________ 4-19
Resolving a Ribbon Break Jam Error _________________________________________________ 4-21
Resolving a Ribbon Out Error ______________________________________________________ 4-23
Resolving a No Ribbon Installed Error________________________________________________ 4-24
Resolving a Invalid Ribbon Error____________________________________________________ 4-26
Resolving a Wrong Ribbon Error ____________________________________________________ 4-28
Resolving a Card Jam Error ________________________________________________________ 4-30
Resolving a Headlift Motor or Sensor Error____________________________________________ 4-32
Resolving the Cover Open Error Message _____________________________________________ 4-34
Resolving the Blank Output issues ___________________________________________________ 4-35
Flipper Table Module Assembly Problems _______________________________________________ 4-38
Resolving the No Flipper Table Module problem _______________________________________ 4-38
Resolving the Flipper Jam Error_____________________________________________________ 4-39
Diagnosing Image Problems __________________________________________________________ 4-41
Resolving the Pixel Failure problems _________________________________________________ 4-41
Resolving the Card Surface Debris problems ___________________________________________ 4-42
Resolving the Incorrect Image Darkness problems ______________________________________ 4-43
Resolving Ribbon Wrinkle problems _________________________________________________ 4-45
Resolving the Excessive Resin Printing problems _______________________________________ 4-47
Resolving the Incomplete Resin Printing problems ______________________________________ 4-49
Resolving the Image Placement problems _____________________________________________ 4-50
Resolving the Poor Image Quality problems ___________________________________________ 4-53
Running the Self Test _______________________________________________________________ 4-54
Running the Standard Self Test Print _________________________________________________ 4-54
Running the Magnetic Self Test (HiCo Only) __________________________________________ 4-55
Section 5: Ethernet Option __________________________________________________ 5-1
Table of Contents ___________________________________________________________________ 5-1
Introduction __________________________________________________________________5-3
Technical Specification - Ethernet Option ________________________________________________ 5-3
Functional Specification - Ethernet Option ________________________________________________ 5-4
Network Services - Overview __________________________________________________________ 5-5
Reviewing the Print Server __________________________________________________________ 5-5
Reviewing the Web Page Server _____________________________________________________ 5-5
Reviewing the Network Management Interface __________________________________________ 5-5
Reviewing the Telnet Server ________________________________________________________ 5-5
Network Management Interface ________________________________________________________ 5-6
Telnet Command Line Interface ________________________________________________________ 5-6
Initiating a Telnet Session __________________________________________________________ 5-6
Reviewing the Telnet Command Table ________________________________________________ 5-7
Standard Procedures ______________________________________5-13
Reviewing Web page security ______________________________________________________ 5-13
Logging In _____________________________________________________________________ 5-14
Accessing the Home pages _________________________________________________________ 5-15
Reviewing the Ethernet Home Pages ___________________________________________________ 5-16
Reviewing the DTC400 Home Page__________________________________________________ 5-16
Reviewing the Home Page Categories and Fields (table)__________________________________ 5-17