W611W User Manual
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2. Please check whether the phone has an IP address. Check the system
information. If the IP address is
Negotiating
…, it means that the phone has
not obtained an IP address. Please check whether the network
configuration is correct.
3. If the network connection is good, please check your line configuration
again. If all configurations are correct, please contact your service provider
for support, or follow the instructions in "
13.5 Network Packet Capture
" to
obtain a registered network packet and send it to the manufacturer's
support mailbox to help analyze the problem.
No Audio or Poor Audio in
Handset
1.Please check whether the headset is connected, the headset icon
is
displayed in the upper right corner. After connecting the headset, the
earpiece channel cannot be used; after unplugging the headset, the
earpiece channel can be used.
2.At this point the network bandwidth and latency may not be suitable for
audio calls.
Poor Audio or Low Volume in
Headset
1. Please use the Headset provided by manufacturer.
2. The network bandwidth and delay may be not suitable for audio call at
the moment.
Audio is chopping at far-end
in Hands-free speaker mode
This is usually due to loud volume feedback from speaker to microphone.
Please lower down the speaker volume a little bit, the phenomenon will be
gone.
