INFORMATION FOR LICENSED ELECTRICIAN AND FAN OWNERS
13
Rev 3.0
Fanco Infinity DC. All Rights Reserved.
TROUBLESHOOTING GUIDE
Please read fault finder before calling for warranty.
1.
FAN WILL NOT START
I.
Check that mains circuit breakers are in the ON position.
II.
Check that isolation wall switch is in the ON position.
III.
Check that batteries in the remote handset (if any) are in good condition.
IV.
Perform the code learning process manually
V.
Check that live, neutral and ground wires from isolation wall switch, remote receiver (if
any) through to fan are all wired correctly is accordance with wiring diagram.
VI.
Check that all wire connections at wall switch, wire connector and/or terminal block are
secured (not loosened).
2.
FAN SOUNDS NOISY.
I.
Check suggested bulbs and fully tighten light fitting (version with light).
II.
Re-tighten all screws on fan blades (do not over tighten).
III.
Re-tighten all screws in the hanging bracket and covering plate.
3.
MECHANICAL NOISE
I.
Let the fan run for about 8 hours for settling in period.
4.
FAN TURNS BUT DOES NOT MOVE MUCH AIR
I.
The fan may be running in reverse (for fans with reverse running option).
II.
The distance from the ceiling to the fan blades is too small.
III.
The room may contain items which obstruct the air flow.
IV.
The fan may be too small for the size of the room.
5.
FAN WOBBLES
Check for wobble after each step.
I.
Check that all blade brackets are tightened securely.
II.
Most wobble problems result from inconsistent blade level. To check blade level, measure
the distance from each blade tip to the ceiling. If measurements are inconsistent,
adjustments of brackets will be required.
III.
Wobble problem could also result from deviations in distance from blade to blade. To check
blade separation, measure the distance from blade tip to blade tip. Should measurements
vary, loosen screws connecting blades and brackets (one at a time) then shift the blade to
proper position and re-tighten screws.
