the User Management menu to confirm the binding. If the binding succeeds, the
user account will appear under the Users.
8. Why I cannot bind my frame via Email?
Bind the frame via the app before binding the frame via email. If you cannot bind
the frame via email, please make sure the frame has already been bound and
activated via the app.
9. How do I unbind an account?
If you would like to unbind an Email or app account, please go to the User
Management menu and click the bound user you want to delete, you will see there
is an option for deleting a user.
10. Can I share photos and videos to the frame?
Yes, you can share photos and videos (max 30 seconds or 100MB) to the frame.
11. Can I transfer photos or videos from a computer?
Yes, you can transfer your files from a computer by using the PC Control feature,
but this feature is only available to Windows system now.
12. Where do the photos and videos store?
All the received photos and videos will be stored in the built-in 16GB memory. It is
estimated to keep over 40,000 photos of 300KB/pc. The server will only cache the
data for 30 days, and all the photos will be encrypted and deleted after 30 days.
It can enable your photo frame to receive the photos sent when the photo frame is
offline.
13. How can I delete photos and videos?
Enter the Photo or Video Library, click
"more
" button on the top. Select the photos
or videos you would like to delete and click
"delete
".
14. Is it possible to manage the photos and videos in the frame remotely?
You can only manage/export/delete photos and videos in the frame directly.
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