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move the oven. Lift the front of the cooker slightly and pull
forward.
Do not move the oven by pulling the door handles or knobs.
Move the oven a bit at a time, checking behind it to make
sure the gas hose is not caught. Make sure both electricity
and gas cables have sufficient slack to move the cooker
forward as you go along.
If a stability chain is fitted, release it as you ease the cooker
out. Don’t forget to refit it when you replace the cooker.
When you replace the cooker, again check behind to make
sure that the electricity and gas cables are not caught or
trapped.
Troubleshooting
Steam is coming from the oven
When cooking foods with a high water content (e.g. oven
chips) there may be some steam visible at the rear grille.
Take care when opening the oven door, as there may be a
momentary puff of steam when the oven door is opened.
Stand well back and allow any steam to disperse.
The oven fan is noisy
The note of the oven fan may change as the oven heats up
- this is perfectly normal.
The knobs get hot when I use the oven or the
grill, can I avoid this?
Yes, this is caused by heat rising from the oven or the grill,
and heating them up. Don’t leave the oven door open. Make
sure that the grill pan is pushed right back to the ‘backstop’
when grilling.
If there is an installation problem and I don’t
get my original installer to come back to fix it
who pays?
You do. Service organisations will charge for their call outs if
they are correcting work carried out by your original installer.
It’s in your interest to track down your original installer.
Food is cooking too slowly, too quickly, or
burning
Cooking times may differ from your previous oven. Individual
tastes may require the temperature to be altered either
way, to get the results you want. Try cooking at a higher
temperature setting. Is the oven roof in?
The oven is not cooking evenly
Do not use a tin or tray larger than 340mm by 340mm for the
main oven or 230mm by 320mm for the Tall oven.
If you are cooking a large item, be prepared to turn it round
during cooking.
If two shelves are used, check that space has been left for
the heat to circulate. When a baking tray is put into the oven,
make sure it is placed centrally on the shelf.
Check that the door seal is not damaged and that the door
catch is adjusted so that the door is held firmly against the
seal.
A dish of water when placed on the shelf should be the
same depth all over. (For example, if it is deeper at the back,
then the back of the cooker should be raised up or the front
lowered). If the cooker is not level arrange for your supplier to
level it for you.
Oven not coming on when turned on
manually
If using the Multi-function oven have you set a cooking
function?
Is the power on? Is the clock illuminated?
If not there may be something wrong with the power supply.
Is the cooker supply on at the isolator switch?
Is the key symbol [ ] showing in the display? See the Clock
section of the instructions for more information on the key
lock feature of the clock.
Oven not coming on when automatic cooking
Timer set correctly but oven knob left OFF by mistake?
If using the Multi-function oven have you set a cooking
function?
Is the key symbol [ ] showing in the display? See the '
Clock
'
section of the instructions for more information on the key
lock feature of the clock.
Oven temperature getting hotter as the
cooker gets older
If turning the knob down has not worked or only worked for a
short time then you may need a new thermostat. This should
be fitted by a service person.
Grill not cooking properly
Are you using the pan and trivet supplied with the cooker?
Is the pan being used on the runners, not the floor of the
compartment? Is the grill tray pushed fully back to the stop?
When you pull the grill pan forward is the wide rim at the
front? It’s important that the wider part is at the front.
The oven light is not working
The bulb has probably blown. You can buy a replacement
bulb (which is not covered under the guarantee) from a good
electrical shop. Ask for an Edison screw fitting 15W 230 V
lamp, FOR OVENS. It must be a special bulb, heat resistant to
300 °C.
Open the oven door and remove the Handyrack (if fitted) and
oven shelves.
Turn off the power supply.
Unscrew the bulb cover by turning anticlockwise. Unscrew
the old bulb. Screw in the new bulb, screw back the bulb
cover. Turn on the electricity supply and check that the bulb
now lights.
