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Service and spares
Please complete the appliance details below and keep
them safe for future reference - this information will enable
us to accurately identify your particular appliance and
help us to help you. Filling this in now will save you time
and inconvenience if you later have a problem with your
appliance. It may also be of benefit to keep your purchase
receipt with this leaflet. You may be required to produce the
receipt to validate a warranty field visit.
Fuel Type:
Dual Fuel
Name of Appliance & Colour*
Elan 110
Appliance Serial Number *
Retailers Name & Address
Date of Purchase
Installers Name & Address
Date of Installation
* This information is on the appliance data badge.
If you have a problem
In the unlikely event that you have a problem with your
appliance, please refer to rest of this booklet, especially the
problem solving section, first to check that you are using the
appliance correctly.
If you are still having difficulty, contact your retailer
Please note
If your appliance is outside the warranty period, our service
provider may charge for this visit.
If you request an engineer to visit and the fault is not the
responsibility of the manufacturer, our service provider
reserves the right to make a charge.
Appointments not kept by you may be subject to a charge.
Out of Warranty
We recommend that our appliances are serviced regularly
throughout their life to maintain the best performance and
efficiency.
Service work should only be carried out by technically
competent and suitably qualified personnel.
Spare Parts
To maintain optimum and safe performance, only use
genuine spare parts. Do not use re-conditioned or
unauthorised gas controls. Contact your retailer.
