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Appendix A – Additional Setup Tools 

 

 

Tools Volume Configuration 

 

The Tools volume (named “Tools” by default in the system software), is the first 1GB 
volume on the first group of drives in the TerraBlock system. Tools (or Tools1, Tools2, 
etc.) is presented as a Read-Only volume to every client that connects over Fibre Channel. 
Because the Tools volume is Read-Only, it cannot be formatted or changed. In order to 
change or reformat the Tools volume, access can be re-assigned on the fly through the 
TerraBlock Manager or mounted remotely using the ‘Mount by Index’ feature on the 
TerraBlock Server.  

 

Windows: 

1.

 

Launch the TerraBlock Manager Application. 

2.

 

In the ‘Volumes’ tab, select the Tools volume. 

3.

 

Add User – select your local user with Write Permissions (you must be an Admin 
user to do this).  

4.

 

Select the Tools volume again, choose “Mount” with Write Access. 

5.

 

Make your changes to the Tools volume (rename, reformat, etc). 

 

 

Note: When reformatting, the Tools volume should be formatted using FAT32 
only.

 

 

6.

 

Reboot the client to change the Tools volume back to Read-Only. 
 

Mac OSX 

1.

 

Close any applications including TerraBlock Manager, and 

do not launch 

TerraBlock Manager on the Mac client at all during this process until 
instructed to do so.

  

2.

 

Eject the Tools volume (apple-E) and verify it returns to the desktop. 

3.

 

Move to the TerraBlock Server, launch the TerraBlock Manager on the TerraBlock 
Server and in the ‘Volumes’ tab, highlight the Tools volume. 

4.

 

Select “Mount By Index” and choose the ATTO WWN index of the client workstation 
you’re using to change the Tools volume (see 

Chapter 3 – Setup and 

Administration

Server TerraBlock Manager

). 

5.

 

Mount with ‘write’ access. In the TerraBlock Manager, ‘Volumes’ tab, verify the 
Tools volume now has a “W” in the ‘sys’ column. 

6.

 

Move to the Mac workstation and change or format the Tools volume. 

 

 

Note: When reformatting, the Tools volume should be formatted using FAT32 
only.

 

 

7.

 

If renaming the Tools Drive, after renaming the Tools Drive on the Macintosh Client 
using the Mac OS Finder, open the TerraBlock Manager, select the Tools Drive and 
press the ‘Change Volume’ button. Update the Tools Drive name to exactly match 

Summary of Contents for TERRABLOCK

Page 1: ...24D TERRABLOCK 24EX 32 16 12 8 TERRABLOCK 8D TERRABLOCK 8XS TX16 EXPANSION CHASSIS ACCESSORIES QLOGIC SANBOX ATTO FIBRE CHANNEL SWITCHES EDGE CORE HP ProCurve NETGEAR ETHERNET SWITCHES ATTO FIBRE HOST...

Page 2: ...nce in Canada and from country to country elsewhere in the world To the extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consis...

Page 3: ...nclosure Front Panel Cover 11 9 Rear Panel 10 Power Supplies Fans VGA Ethernet Mouse Keyboard SAS Controller Slots Fibre Channel Ethernet Slots PSU Alert Mute Button 24D 24EX Chapter 2 Hardware Instal...

Page 4: ...ccess Permissions 34 Refresh Users Tab 35 Users Tab Button Functions Create User 36 Delete User Change Access Copy User Add Volumes Refresh Volume Access Permissions System Tab 37 TerraBlock Manager o...

Page 5: ...Than 8TB 78 Single user Write Volumes Multi user Write Volumes Tandem Volumes Chapter 4 Working with the Shared File System Launching TerraBlock Manager and Creating Volumes 79 Changing Single user W...

Page 6: ...guration 94 OSX Icon Installation 95 Additional Client Software 96 TerraBlock Manager Keyboard Shortcuts Appendix B Working with External Tandem Volumes Working with External Tandem Volumes 97 Appendi...

Page 7: ...and configure user access Understand the workflow of the TerraBlock Symbols and Conventions Important Caution or Instruction Related Information or Tip Checklist Description or Definition Documentati...

Page 8: ...utilizing all the drives to provide full bandwidth Any of the hard drives are hot swappable Automatic recovery will take place for a replaced failed drive when DynaRAID protection is enabled DynaRAID...

Page 9: ...from left to right 1 Internal System Disk Activity Blinks amber when active typically only LED 1 is used 2 Ethernet Activity Blinks green when active only LED s 2 3 are used 3 Temperature Indicator Gr...

Page 10: ...anel cover must be removed to install or remove any drives from the bottom row of a chassis Rear Panel The rear panel back of the server is the location for direct connect client connectivity switch h...

Page 11: ...it Ethernet port on the server A combination of 2 or more Gigabit Ethernet ports additional Ethernet hardware may be added can be teamed for additional bandwidth and performance See Fibre Channel Ethe...

Page 12: ...MC 24 or 48 port managed 1Gbit HP ProCurve 1Gbit 10Gbit or NetGear RJ45 10Gbit Ethernet Switch optional ATTO 8Gbit 16Gbit or 32Gbit Fibre Channel client cards optional Myricom or ATTO 10GBit Ethernet...

Page 13: ...ier assembly into the appropriate slot until the latch makes contact with the enclosure 2 Push the latch toward the enclosure to finish sliding the drive and carrier into the enclosure You will hear t...

Page 14: ...e follow the manufacturer s instructions for installing hardware in your client workstation Mac Pro HP Workstation etc It is recommended to use the fastest PCIe slot available ATTO ThunderLink devices...

Page 15: ...itch for connectivity Additional free ports on the server may be used for more direct connect clients an additional switch If a 4Gbit client or switch is connected a single LED will be illuminated if...

Page 16: ...diagrammed below Alternatively you can install a 10Gbit Ethernet card to connect either directly to a client with the model card or to connect to the Ethernet switch with the 10Gbit uplink option ser...

Page 17: ...gram s above Once all of the drive carriers are properly installed in the TerraBlock Server enclosure you can then turn on the TerraBlock The Power button is on the front indicator panel Press it once...

Page 18: ...tions can be accessed from that client There are several applications that can be launched on the TerraBlock Server itself Management Facilis TerraBlock Manager SMDriveMonitor SMManager Web based Swit...

Page 19: ...he IP address default is 10 0 0 1 user name and password default is admin password Facilis DriveChecker DriveChecker is a performance diagnostic tool for SATA and SAS based chassis to exercise drives...

Page 20: ...ow the convention Tools Tools1 Tools2 Tools3 etc The Tools volume may require renaming for a multiple server environment due to an incremental storage upgrade or if an additional server is added The S...

Page 21: ...lectable de selectable by right mouse click on the headings bar Right clicking will display a list of all columns which are selected by default When selecting a listed column it will become un checked...

Page 22: ...Mode Windows and Mac OSX When mounting a Multi user Write volume this setting changes the appearance of the volume s filesystem Multi user Write volumes mounted using File System Emulation Mode will a...

Page 23: ...rmat is not used when creating volumes the volume must be formatted and labeled manually in the client OS It is highly recommended to use AutoFormat at all times For proper identification of volumes a...

Page 24: ...d This condition is very rare and drives may be re activated and data salvaged only in cases where a drive replacement has not occurred Contact Facilis Customer Support if a volume shows Damaged RECOV...

Page 25: ...about the primary data stored on the virtual volume is calculated compressed and saved back onto the physical drive set If an individual physical drive failure occurs the necessary RAID5 data is decom...

Page 26: ...anged If working with a RAID51 volume and one of the individual Facilis devices where the RAID51 volume was created becomes unavailable do not attempt to write additional data to the RAID51 volume Any...

Page 27: ...that may last for up to 40 seconds A progress dialog will appear while the rescan is occurring Please allow extra time for volumes to appear if performing multiple operations during the same rescan c...

Page 28: ...work with that volume Users are added with Read Only permissions by default Write permission can be selected at the bottom the of the Add Users dialog box A User s permission can be changed at anytime...

Page 29: ...ormatted volume sizes can range from 1GB to 8TB A default size of 2 TB is set for new volumes this can be changed to the desired size Volumes over 8TB in size are supported but not recommended If volu...

Page 30: ...re intended for use with External Tandem volumes in a multi server environment or with Facilis TX16 Expansion Chassis See TerraBlock Manager Columns DynaRAID for more information Give Everyone Write A...

Page 31: ...s This button will delete a selected volume s The contents or data is permanently deleted as well The size of the volume is then reallocated to the server and available for use to create new volumes i...

Page 32: ...ze of a NTFS volume may take a long period of time if contents or data must me moved and reallocated on the virtual volume Facilis recommends performing this action when the server is not under heavy...

Page 33: ...ume created 8000GB or less can only be expanded up to 8000GB o A volume created 16000GB or less can only be expanded up to 16000GB Decreasing the size of a Multi user Write volume may take a long peri...

Page 34: ...ve MacDrive 8 or higher from MediaFour third party utility purchased separately installed on the TerraBlock Server Installation of this software is not required on TerraBlock clients When changing a v...

Page 35: ...ager Users Tab Name This is the name of the user or group as given by the administrator at the time of creation The name here matches the exact user name as reported by the operating system on the cli...

Page 36: ...o create a group To quickly add the correct user name of a client system without using the Create User button and dialog simply launch the TerraBlock Manager on the client If communication is successf...

Page 37: ...lumes with permissions for the selected user Status The current volume mount status for the user shown Permission Write W or Read Only R permissions for the selected volume Change Permission Change a...

Page 38: ...a drive encounters and error it will change in this column SAS This column corresponds to the internal SAS cards within the TerraBlock server There are three cards each controlling up to eight drives...

Page 39: ...Manager from the Server and will not appear on a TerraBlock client regardless of the user s permissions Volumes Tab Mount and Un mount by Index In the example above the Volumes tab shows the features...

Page 40: ...tive the volume will not appear immediately on the client workstation The user must reboot if using a Mac or rescan in Windows Disk Management for Windows clients Upon selection of Un mount by Index t...

Page 41: ...the TerraBlock Manager on the TerraBlock Server itself the Locate feature is available on the System tab The Locate feature allows the Server Administrator to locate an individual physical drive inst...

Page 42: ...le if drives from a different server are selected In order to easily identify the drive you are attempting to locate use the Locate feature while the TerraBlock Server is idle Admin Settings Tab Launc...

Page 43: ...is enabled new TerraBlock Users must be manually created by a TerraBlock User with Admin access or by using the TerraBlock Manager on the server As the user logs in at the client workstation for the...

Page 44: ...ing stops the recovery process for 2 hours Recovery can be manually resumed by selecting Normal or High After the 2 hour pause recovery will begin under the default Normal mode Enable LDAP administrat...

Page 45: ...hat is used to create the TerraBlock user when Sync is performed If the User Login Name contains spaces an _ will be added automatically when Synced and will be displayed for the new TerraBlock User r...

Page 46: ...s is required for the directory connections setup This is the account that is used to log on to your Active Directory environment Password This is the password for the user specified in User DN Use th...

Page 47: ...rivers are installed for connectivity to the TerraBlock Server the TerraBlock Manager will need to be installed The TerraBlock Manager Installer can be found on the supplied USB key or downloaded at w...

Page 48: ...Sun Oracle version of JAVA is not installed on all Linux distributions ATTO provides instructions for configuring the proper version of JAVA in order to install the ATTO Configuration Tool here http w...

Page 49: ...x systems See Chapter 4 Getting Started with Shared File System for more information Single user Write Volumes In order to use Single user Write SUW Volumes with Linux clients the volumes must be crea...

Page 50: ...available to the Linux client as an un partitioned and unformatted device In order to work with the volume it must be partitioned and formatted Next a mount point in the filesystem must be created and...

Page 51: ...cache write through sd sd 1 Note denotes the letter b through z a is the system drive in the order the devices were recognized by the Linux OS Record the label of the device you mounted with the Terr...

Page 52: ...device label is correct Note depending on your path setting you might need to use and absolute path to run mkfs xfs The mkfs xfs command is generally located in sbin The L switch in the mkfs xfs comm...

Page 53: ...ops between the label description and the mount point and also between the mount point and the File System auto in the example above The remainder of the file is single tabs As ROOT using a text edito...

Page 54: ...and part id is the partition identifier Default Path Path mnt Video2 Smoke p6 BREAK KEEP ALL DEFAULTS FROM THIS POINT UNTIL THE END OF THE FILE Un mounting Single user Write Volumes Un mounting a Sin...

Page 55: ...e is un mounted The SUW volume mount point will remain in the file system If desired the SUW mount point directory can be deleted once the SUW volume has been un mounted However if you intend to re mo...

Page 56: ...ls may vary The Ethernet port from the server will then have to be configured It can be configured with a static IP address or set to DHCP if your network supports this function Keep in mind for best...

Page 57: ...ect the File menu and choose Network Configuration The Ethernet option should be enable for all new TerraBlock servers Select the Enable Network Configuration check box within the Configure TerraBlock...

Page 58: ...ac or Linux Client You can also ping by the server s Host Name example TerraBlock24D If the name can be resolved over your network you should receive a response After network communication with the se...

Page 59: ...X and 24D units for the 4X teamed Ethernet option Under certain rare circumstances the process of creating a NIC team for the Ethernet based Shared File System may prevent the TerraBlock Server softwa...

Page 60: ...om 3 Double click the PROWinx64 exe Click Next when presented with the Intel Welcome screen 4 Click the I accept the terms of the license agreement radio button then click Next to proceed 5 Click Inst...

Page 61: ...lick on the Teaming tab in that window 5 In the Teaming tab select the Team this adapter with other adapters option and click the New Team button see above The New Team Wizard will appear Give the tea...

Page 62: ...ely for this option 8 At the last New Team Wizard window click Finish This may take a few minutes 9 Once the team is created it will default to using DHCP If you are not using DHCP you will have to as...

Page 63: ...card and consider adding a Fibre Channel switch to accommodate those clients connected to the card s you remove Installing the add in 10Gbit Ethernet Card Driver 1 Once the card is installed and the...

Page 64: ...er by right clicking My Network Places on the Desktop 10 Right click that adapter to change your TCP IP settings as you would in a single connection configuration see pg 59 Single Ethernet Connection...

Page 65: ...user Access privilege In the Users Tab users may show up with the name Unknown xx you may disregard these users The most efficient method of creating users on the TerraBlock manager if not using User...

Page 66: ...s level admin normal volume access list and volume mount permissions read write will follow the user on the client machine where the user is logging in The Username and Password feature is enabled on...

Page 67: ...Manager at the server After all users have been created this can be selected to prevent additional users from being created in the event of misspelling etc New TerraBlock users must then be created f...

Page 68: ...consult your Systems IT Administrator for LDAP AD setup and groups In the case where multiple groups are displayed you can show specific groups filtering out all others by selecting the box to the lef...

Page 69: ...highlighted user s will be deleted from the TerraBlock server when using Sync Selected 3 Changes 1 3 Status This indicates the user s exists on both the TerraBlock and LDAP server but the volume assi...

Page 70: ...workstation must be Fibre Channel attached in order to format Single user volumes Multi user Write Volumes Multi user Write volumes can be created from any client workstation or the TerraBlock server...

Page 71: ...rive or set of drives If an individual physical drive fails there is a backup copy of the information contained on the mirrored volume which is read from the remaining drives Mirrored volumes require...

Page 72: ...TerraBlock Server and the data contained on the RAID51 volume will still be accessible RAID51 volumes are also referred to as external tandem volumes due to their being mirrored across multiple Facili...

Page 73: ...used to comprise the combined External Tandem volume may be viewed by double clicking on the volume name Individual server pieces will appear with a symbol next to the volume name with a number indic...

Page 74: ...user Write See pg 102 Appendix B Working with External Tandem Volumes for more information Creating Tandem Volumes In the Create Volume dialog the Tandem button allows selection of multiple drive grou...

Page 75: ...the TerraBlock Manager and select the Create Volume button After entering the Volume Name and Size select the Tandem check box Select the desired drive groups from your TerraBlock Servers or TX16 Exp...

Page 76: ...to Multi user Write after the create volume process is complete and is now available to be mounted on any fibre or Ethernet TerraBlock client RAID51 RAID51 is supported on Windows 7 10 TerraBlock Serv...

Page 77: ...Formatting Options When formatting volumes directly on a Windows 7 64bit or Windows 10 64bit TerraBlock Server volumes may be created up to 8 terabytes 8000 GB in size Any HFS MAC OS EXTENDED volume...

Page 78: ...on other client workstations Single user Write volumes larger than 8TB 8000 that have been created on a Windows 7 10 64bit client can be changed through the Change Volume window to a Multi user Write...

Page 79: ...all client workstations Mac Windows and Linux Volumes larger than 8TB in size require a TerraBlock Server running Windows 7 or 10 Multi user Write Volumes over 8TB should be performance tested on the...

Page 80: ...g the Auto Format feature will be formatted automatically on Windows NTFS and Macintosh HFS clients Single user Write volumes can only be created on a fibre attached client While it is possible to use...

Page 81: ...as Single user Write using Auto Format on the TerraBlock Server itself the change to Multi user Write can be performed after format has completed The volume does not need to be un mounted from the Ter...

Page 82: ...ser Write volumes Windows Multi user Write volumes set to a drive letter mount point will appear as Network volumes in Window Explorer under Computer upon mounting All Multi user Write volumes will ad...

Page 83: ...Only access Multi user Write gives all users the ability to mount the same volume with write access simultaneously Volume Workflows for Single User Write Virtual volumes benefit from the ability to be...

Page 84: ...one user could add or delete data at a time If a volume was consistently used for write on a single workstation all other workstations were blocked from affecting that data In Multi user Write this c...

Page 85: ...ormance of the Terrablock Server potentially resulting in performance issues for other clients The Facilis File Migration Tool governs the copy speed and prevents valuable bandwidth from being used wh...

Page 86: ...eckbox is deselected by default In the default case files are copied only if they do not exist in the destination If a file has the same name and size it will not be copied Selecting Compare File Date...

Page 87: ...Manager Window The Facilis Project Manager window is split into two panes the Volume Name Pane and the Project List Pane The Volume Name Pane will list any volumes that were mounted at the time the ap...

Page 88: ...py any Final Cut Pro or Adobe Premiere Pro projects you wish to share into the _Facilis Project Share on the TerraBlock volume Alternatively Final Cut Pro and Adobe Premiere Pro projects can be saved...

Page 89: ...om within Final Cut Pro or Adobe Premier and save as a new project 7 The current user will now have sole write access to the project All other users will have read only access to the project To remove...

Page 90: ...e Premiere Pro client machines Its sole purpose is to allow non admin users to see which Final Cut Pro or Adobe Premiere Pro projects are currently being shared and the current ownership status of the...

Page 91: ...to preserve mount points set in the TerraBlockManager To Launch 1 Double Click CommandApp or TerraBlockManager within the CommandApp folder 2 The Application will ask if you want to enter an address f...

Page 92: ...nt read only b Enter n for no mount writable u Unmount volume Begins the unmount volume dialogue 1 Enter the volume name to unmount then hit enter c Create volume Begins the create volume dialogue 1 E...

Page 93: ...unmount volume v unmount all volumes Windows On windows you will use the command prompt to run the CommandApp You can launch the Command Prompt by going to the Start Menu and choosing Run In the Run...

Page 94: ...to launch the application The example below would cd to the Mac Manger directory in Applications on the Mac then remounts Multi User Write volumes via Ethernet from the server at IP address 192 168 1...

Page 95: ...tted using FAT32 only 6 Reboot the client to change the Tools volume back to Read Only Mac OSX 1 Close any applications including TerraBlock Manager and do not launch TerraBlock Manager on the Mac cli...

Page 96: ...m Spotlight Indexing in Mac OS Mac OSX Icon Installation The Facilis TerraBlock Icon Installer is intended for use on Macintosh clients using the ATTO Fibre Channel cards only The Facilis TerraBlock I...

Page 97: ...me C Create Volume Create User D Delete Volume Delete User E Show Permissions Pane No Function F Refresh Volume list Opens File Menu G Change Permission Within User Access pane Change Permission Withi...

Page 98: ...indows fibre channel attached systems only The windows clients will require the installation of the Facilis FastRAID driver This is the striping driver that allows the functionality Contact support fa...

Page 99: ...slot and lock into place 6 Attach AC power cord to the replacement power supply in the chassis Dimensions and Weight Product Weight with Drives Depth Width Height TerraBlock 24D 24EX 150 120Lbs 63 5...

Page 100: ...bre Channel Cable Specifications and Length Micron Max Distance by optical cable 4Gbit 8Gbit 16Gbit 9 m OS1 Single mode 10km 10km NA 50 m OM4 Multi mode 4700 MHz 400m 190m 125m 50 m OM3 Multi mode 200...

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