Contact Information
Worldwide Headquarters: Extron USA West, 1025 E. Ball Road, Anaheim, CA 92805, 800.633.9876
Extron Warranty
Extron warrants this product against defects in materials and workmanship for a period of three years from the date
of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/
or materials, Extron will, at its option, repair or replace said products or components, to whatever extent it shall
deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty
period, with proof of purchase and description of malfunction to:
USA, Canada, South America,
and Central America:
Extron
1230 South Lewis Street
Anaheim, CA 92805
U.S.A.
Asia
:
Extron Asia Pte Ltd
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
Singapore
Japan:
Extron Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan
Europe:
Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands
China
:
Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China
Middle East:
Extron Middle East
Dubai Airport Free Zone
F13, PO Box 293666
United Arab Emirates, Dubai
Africa:
Extron South Africa
3rd Floor, South Tower
160 Jan Smuts Avenue
Rosebank 2196, South Africa
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical
or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not
authorized by Extron.
NOTE:
If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return
Authorization) number. This will begin the repair process.
USA
:
714.491.1500 or 800.633.9876
Asia
:
65.6383.4400
Europe
:
31.33.453.4040 or 800.3987.6673
Japan
: 81.3.3511.7655
Africa
:
27.11.447.6162
Middle East
: 971.4.299.1800
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage
during shipment. Returned units must include the serial number and a description of the problem, as well as the
name of the person to contact in case there are any questions.
E
xtron makes no further warranties either expressed or implied with respect to the product and its quality,
performance, merchantability, or fitness for any particular use. In no event will Extron be liable for direct, indirect, or
consequential damages resulting from any defect in this product even if Extron has been advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of this warranty may
not apply to you.
